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    Fairmont Orchid, Hawaii

    1 N Kaniku Dr, Puako, Island of Hawaii, HI 96743-9731
    Hotel website
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    Best prices for your stay
    8/6/2017 8/7/2017
    $402
    $349
    SAVE $53
    $399
    $399
    Traveler (2774)
    Room & Suite (650)
    Pool & Beach (530)
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    Overview
    • Excellent65%
    • Very good24%
    • Average7%
    • Poor3%
    • Terrible1%
    Travelers talk about
    “gold floor” (198 reviews)
    “north tower” (124 reviews)
    “brown's deli” (114 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Golf course
    Dry Cleaning
    Tennis Court
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Fairmont Orchid, Hawaii
    Offers & Announcements: 20% off room rate
    Mauna Lani Bay Hotel & Bungalows
    1,968 reviews
    #3 of 4 hotels in Puako
     
    Hilton Waikoloa Village
    7,740 reviews
    #4 of 7 hotels in Waikoloa
     
    Hapuna Beach Prince Hotel
    3,510 reviews
    #4 of 4 hotels in Puako
     
    Waikoloa Beach Marriott Resort & Spa
    2,886 reviews
    #3 of 7 hotels in Waikoloa
     
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    Aug 6Aug 7
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (3,973)
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    There are newer reviews for Fairmont Orchid, Hawaii
    See the most recent reviews

    1,471 - 1,475 of 3,607 reviews

    Reviewed April 20, 2015 via mobile

    We stayed here for 4 nights for my sisters wedding. Firstly the room was so spacious, the view overlooking the garden and the water fountain was beautiful and the pool was warm! We loved dining at the restaurant by the pool as the food was...More

    Thank Shanelle M
    Reviewed April 20, 2015

    We stayed at the Fairmont property ths year, after last year staying at the FS property nearby, due to, well, the FS being ridiculously overpriced. I would suggest that for 1/4 of the price nearly everything is done as well at the Fairmont, with one...More

    1  Thank teekae333
    Response from TheFairmontOrchid, Guest Relations Manager at Fairmont Orchid, HawaiiResponded May 1, 2015

    Aloha, and thank you for choosing The Fairmont Orchid for your family vacation. We truly appreciate your thoughtful compliments and suggestions for improvement. During your next visit we hope you will try some of our other dining options - Brown's Deli for a quick breakfast,...More

    Reviewed April 19, 2015

    making it short and sweet: check in - room was ready upon early arrival bellman - professional & informative Housekeeping - clean and friendly Food - Yummy!! - room service, Norio's and browns deli beach - more Aloha all day from food to fun services...More

    2  Thank On-The-Winding-Road
    Response from TheFairmontOrchid, Guest Relations Manager at Fairmont Orchid, HawaiiResponded April 24, 2015

    Aloha and many thanks for your positive feedback! We look forward to welcoming you back again soon.

    Reviewed April 17, 2015

    Good and accommodating check-in. Great grounds, historical shoreline walk! We found sincere hospitality and authentic sense of place (Hawaii) not always found at a large resort. Room cleaning was inconsistent but not unacceptable and they need to set same standards for tea making as other...More

    Review collected in partnership with Fairmont Hotels & Resorts
    Thank Karma B
    Response from TheFairmontOrchid, Guest Relations Manager at Fairmont Orchid, HawaiiResponded April 24, 2015

    Aloha, and thank you for taking the time to share your recent experience at The Fairmont Orchid. We are delighted that overall your stay was great, and truly appreciate all of your comments, and will use your constuctive feedback to improve. We look forward to...More

    Reviewed April 14, 2015

    We stayed here 2 nights because it is one of the few hotels on this side of Hawaii with a sand beach. CONS: The pool is very big but no waterslide for kids (they seem to cater to an older, richer crowd). Front desk clerk...More

    2  Thank SkiSandLLL
    Response from TheFairmontOrchid, Guest Relations Manager at Fairmont Orchid, HawaiiResponded April 24, 2015

    Aloha, and thank you for taking the time to provide a thorough review of your recent stay. We do strive to provide the finest in service and accommodations to all of our guests, and it is very disappointing to learn that we failed to meet...More

    Mauna Lani Bay Hotel & Bungalows
    1,968 reviews
    #3 of 4 hotels in Puako
     
    Hilton Waikoloa Village
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    Hapuna Beach Prince Hotel
    3,510 reviews
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    Waikoloa Beach Marriott Resort & Spa
    2,886 reviews
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    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Meeting Rooms
    • Shuttle Bus Service
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Tennis Court
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Golf course
    Details
    • Price range
    • $293 - $686 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Luxury Hotel in Puako
    • #2 Family Hotel in Puako
    • #2 Green Hotel in Puako
    • #2 Romantic Hotel in Puako
    • #2 Spa Hotel in Puako
    • #2 On the Beach Hotel in Puako
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 540
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Fairmont Hotels, Hotels.com, TravelUp, Travelocity, Hotwire, HotelsforEveryone, Cheap Tickets, Cancelon, HotelQuickly, getaroom.com, HotelsClick and Evoline ltd so you can book your Fairmont Orchid, Hawaii reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Hawaii >
    • Island of Hawaii >
    • Kohala Coast >
    • Puako
    • Also Known As
    • The Fairmont Orchid, Hawaii Hotel Waimea ,
    • Fairmont Hotel Kamuela ,
    • Fairmont Orchid Hawaii ,
    • Fairmont Kamuela ,
    • Kamuela Fairmont
    Add Photo Photos
    Traveler (2774)
    Room & Suite (650)
    Pool & Beach (530)
    Dining (210)
    Hotel & Grounds (1671)
    Bathroom (50)
    Business Center & Event Rooms (3)
    Family and Play Areas (1)
    Nearby
    Mauna Lani Bay Hotel & Bungalows
    1,968 reviews
    .53 miles away
     
    Hilton Waikoloa Village
    7,740 reviews
    2.56 miles away
     
    Hapuna Beach Prince Hotel
    3,510 reviews
    3.94 miles away
     
    Waikoloa Beach Marriott Resort & Spa
    2,886 reviews
    2.89 miles away
     
    Nearby Restaurants
    Brown's Beach House
    848 reviews
    .02 miles away
    Under the Bodhi Tree
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    .72 miles away
    Napua at Mauna Lani Beach Club
    528 reviews
    .99 miles away
    CanoeHouse
    779 reviews
    .48 miles away
    Nearby Attractions
    Mauna Lani Sea Adventures
    183 reviews
    .66 miles away
    The Shops At Mauna Lani
    165 reviews
    .74 miles away
    Lahaina Galleries
    5 reviews
    .72 miles away
    Te 'E'a O Te Turama Hula Halau
    97 reviews
    .73 miles away
    Ask a question
    Questions & Answers
    mollusk20
    July 18, 2017|
    AnswerShow all 3 answers
    Response from Sarasilious | Reviewed this property |
    Yes! And we put snacks and yogurt in the fridge. Everything you need.
    0
    Votes
    badgerlair
    July 5, 2017|
    AnswerShow all 7 answers
    Response from cleorio | Reviewed this property |
    Yes, I had a package that included breakfast. It was about $35 for the breakfast buffet otherwise...
    1
    Vote
    Laura M
    June 23, 2017|
    AnswerShow all 4 answers
    Response from Tex4n | Reviewed this property |
    Mountain hiking and waterfalls were about an hour drive away to the town where we transferred to the military all terrain vehicles that took us to the start of the hike. That part was about half an hour from the town.
    0
    Votes
    Room Tips
    "Stay closer to the center of the buildings because the restaurants are there and we had a very long walk to..."
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    "The "beach view" or "bay view" is the best room. This overlooks the golf course and the..."
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    "Free "high speed" wifi with Presidents Club membership. Membership is free. Speed is not exactly..."
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    "North Tower, low floor, center of building rooms cool and quiet. South Tower, interior, high floor room good..."
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