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    Fairmont Orchid, Hawaii

    1 N Kaniku Dr, Puako, Island of Hawaii, HI 96743-9731
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    Best prices for your stay
    07/09/2017 07/10/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          $483
          $325
          SAVE $158
          $339
          $339
          Traveler (2682)
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          Pool & Beach (526)
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          Overview
          • Excellent65%
          • Very good24%
          • Average7%
          • Poor3%
          • Terrible1%
          Travelers talk about
          “gold floor” (195 reviews)
          “north tower” (124 reviews)
          “brown's deli” (113 reviews)
          Free Wifi
          Breakfast Buffet
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Poolside Bar
          Fitness center
          Concierge
          Spa
          Wheelchair access
          Business Center
          Golf course
          Dry Cleaning
          Tennis Court
          Shuttle Bus Service
          Babysitting
          Private Balcony
          4.5 Star Hotel
          All hotel details
          Mauna Lani Bay Hotel & Bungalows
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          Write a Review
          Reviews (3,886)
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          There are newer reviews for Fairmont Orchid, Hawaii See the most recent reviews

          1,311 - 1,315 of 3,531 reviews

          Reviewed June 6, 2015

          Overall my stay was wonderful, however, when it was time to leave I was severely disappointed. I called the front desk around 7:35 and requested my bags to be picked up - this took 45 minutes and I was late to the airport. Normally I...More

          Review collected in partnership with Fairmont Hotels & Resorts
          3  Thank Lynn M
          Response from TheFairmontOrchid, Guest Relations Manager at Fairmont Orchid, HawaiiResponded June 9, 2015

          Aloha and Mahalo for your review. We are disappointed to hear of your experience during your stay and have shared your comments with the appropriate departments so they can use them to improve. We do hope to have a chance to welcome you back in...More

          Reviewed June 5, 2015

          My husband and I just spent a relaxing week at the Fairmont Orchid. The service is wonderful, all the employees are very friendly and helpful. The property has beautiful maintained gardens with fish ponds and fountains. The ocean view rooms are a good size, comfortable,...More

          Thank JulieHY230YS
          Response from TheFairmontOrchid, Guest Relations Manager at Fairmont Orchid, HawaiiResponded June 9, 2015

          Aloha and Mahalo for your kind review! We are delighted to hear you enjoyed your guest room accommodations as well as the breakfast buffet and omelet station. We hope to have an opportunity to welcome you back in the future.

          Reviewed June 5, 2015

          I stayed at the resort for six nights in May, during the Big Island Film Festival, and the place is absolutely spectacular. The grounds are almost overwhelmingly beautiful, from the on-site waterfalls, the 24-hour pool, the breathtaking sunsets, the private lagoon... oh, the private lagoon....More

          Thank silent_ibis
          Response from TheFairmontOrchid, Guest Relations Manager at Fairmont Orchid, HawaiiResponded June 9, 2015

          Aloha, Mahalo for your review, we are delighted to hear you enjoyed your stay with us during the Big Island Film Festival, as well as the snorkeling in our bay. We hope to have an opportunity to welcome you back very soon!

          Reviewed June 5, 2015 via mobile

          Last two days of our vacation meant relaxation and this was a wonderful place to do it. The gardens were beautiful and the koi ponds much fun to watch. The rooms were comfortable, but pricey, as were the restaurants, but we felt well taken care...More

          Thank Redsanurse
          Response from TheFairmontOrchid, Guest Relations Manager at Fairmont Orchid, HawaiiResponded June 9, 2015

          Aloha and Mahalo for your review, are delighted to hear you enjoyed the snorkeling as well as our resident honu (turtle) during your stay. We hope to have an opportunity to welcome you back in the near future!

          Reviewed June 4, 2015

          We recently traveled to the Fairmont for our honeymoon and already want to go back :) We initially panicked when we found out on the plane ride that our honeymoon coincided with the Half Ironman triathlon (the Fairmont was the host hotel), but honestly it...More

          Thank BMelanie
          Response from TheFairmontOrchid, Guest Relations Manager at Fairmont Orchid, HawaiiResponded June 9, 2015

          Aloha and congratulations on your marriage! We are delighted to hear you enjoyed your stay with us and have passed along your feedback regarding the cocktails to the appropriate departments for follow up. Thank you for choosing the Fairmont Orchid as your honeymoon destination, we...More

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          About
          Awards & Recognition
          GreenLeadersSilver level
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Restaurant
          • Fitness Center with Gym / Workout Room
          • Beachfront
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Business Center with Internet Access
          • Children Activities (Kid / Family Friendly)
          • Meeting Rooms
          • Shuttle Bus Service
          • Dry Cleaning
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Babysitting
          • Room amenities
          • Air Conditioning
          • Things to do
          • Pool
          • Restaurant
          • Fitness Center with Gym / Workout Room
          • Tennis Court
          • Bar/Lounge
          • Spa
          • Hot Tub
          • Golf course
          Details
          • Price range
          • $297 - $627 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #2 On the Beach Hotel in Puako
          • #2 Family Hotel in Puako
          • #2 Luxury Hotel in Puako
          • #2 Romantic Hotel in Puako
          • #2 Spa Hotel in Puako
          • #2 Green Hotel in Puako
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 540
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Hotels.com, Travelocity, Fairmont Hotels, Ctrip TA, Hotwire, Cancelon, Cheap Tickets, getaroom.com, Evoline ltd, HotelsClick and HotelQuickly so you can book your Fairmont Orchid, Hawaii reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Hawaii >
          • Island of Hawaii >
          • Kohala Coast >
          • Puako
          • Also Known As
          • The Fairmont Orchid, Hawaii Hotel Waimea ,
          • Fairmont Hotel Kamuela ,
          • Fairmont Orchid Hawaii ,
          • Fairmont Kamuela ,
          • Kamuela Fairmont
          Add Photo Photos
          Traveler (2682)
          Room & Suite (650)
          Pool & Beach (526)
          Dining (201)
          Hotel & Grounds (1592)
          Bathroom (50)
          Business Center & Event Rooms (3)
          Family and Play Areas (1)
          Nearby
          Sponsored by:
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Laura M
          how far is the hotel from the major attractions like volcanoes and waterfalls and zip lining
          June 23, 2017|
          Answer Show all 3 answers
          Response from 151rogerl | Reviewed this property |
          Pretty much the other side of the island. About 2 hours if I recall. You need to rent a car. Talk to the hotel concierge, that is what they are there for.
          0
          Votes
          Marie W
          Can someone tell me about the sunrise canoe trip at the Fairmont Orchid? We stayed at the Fairmont in Maui last summer and there was a canoe experience that was included but it was very limited - only a few trips in the morning.
          June 19, 2017|
          Answer
          Response from Lkm12070 | Reviewed this property |
          It was amazing. You go out at dawn and watch the sunrise over the mountains from a canoe in the ocean. It was serene and relaxing. I highly recommend it!
          1
          Vote
          Leslie N
          I am planning a trip to go in September, however I noticed the pool is open 24 hours a day. Is this still true?
          June 7, 2017|
          Answer Show all 2 answers
          Response from TheFairmontOrchid | Property representative |
          Aloha- Yes, that is true, the pool is open 24 hours. Mahalo!
          0
          Votes
          Room Tips
          "Oceanfront was awesome."
          Read review
          "The whole time I was there, I never saw anyone sitting on their lanai... don't pay for the beach view."
          Read review
          "Stay in the south wing, 3rd floor or higher"
          Read review
          "stay at the gold level on the golf course side. It's quieter and food/drink is included"
          Read review
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