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Fairmont Orchid, Hawaii

4,368 reviews
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Traveler (3090)
Room & Suite (727)
Pool & Beach (576)
Overview
  • Excellent65%
  • Very good24%
  • Average7%
  • Poor3%
  • Terrible1%
Travelers talk about
“gold floor”(212 reviews)
“north tower”(133 reviews)
“luana lounge”(114 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4.5 Star Hotel
All hotel details
Offers from Fairmont Orchid, Hawaii
Special Offer: 5th Night Free+Breakfast
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Rooms
Mar 6Mar 7
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1 room, 2 adults, 0 children
Standard Room
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Reviews (4,368)Write a Review
There are newer reviews for Fairmont Orchid, Hawaii
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11 - 15 of 3,966 reviews
Reviewed 4 days ago via mobile

Needed a place to stay over for an extra night on the island after a minor lava injury (careful - those Oceanside rocks are slippery folks!) and was lucky enough that the Fairmont had a spot available. The view and room totally lived up to...More

Thank meagang
Response from TheFairmontOrchid, Guest Relations Manager at Fairmont Orchid, HawaiiResponded yesterday

Aloha, What a wonderful review! While we are sorry to hear about your experience in the lava, we are so pleased to hear that Christian was able to make your stay that much more enjoyable. We will ensure he sees this review and we have...More

Reviewed 4 days ago

I really enjoyed the Island Breeze Luau Show. The music and dancing was fantastic. I enjoyed the variety of the food they had at the buffet. Awesome atmosphere.Friendly staff and beautiful surroundings.

Thank dorisaoina
Response from TheFairmontOrchid, Guest Relations Manager at Fairmont Orchid, HawaiiResponded 2 days ago

Aloha, We are delighted to hear you enjoyed the Hawaii Loa Luau and hope you will visit us again soon! Mahalo.

Reviewed 4 days ago

This review covers rooms, restaurants, lounges, and some activities. (1) The room. We booked an ocean front room-and then called the hotel to request that we be in the North Tower for two reasons. First, it is closer to the water than the South and,...More

Thank Is_brea_taisteal
Response from TheFairmontOrchid, Guest Relations Manager at Fairmont Orchid, HawaiiResponded 2 days ago

Aloha, Thank you for your very thorough review, we appreciate you taking the time to share your experience. With regards to your comment regarding the coral reef, the reef is actually quite healthy and one that we monitor in close partnership with the Nature Conservancy....More

Reviewed 4 days ago via mobile

Never thought I’d go to the big island. Went to Maui every time. This was different and I must say it was well worth it. The Fairmont Orchid is a wonderful property. Great rooms and a nice easy going pace around the hotel. I’d go...More

Thank rjnewby
Response from TheFairmontOrchid, Guest Relations Manager at Fairmont Orchid, HawaiiResponded 2 days ago

Thank you very much for your kind review!

Reviewed 5 days ago via mobile

Thank you to this group of people from the time we checked in to our departure for delivering a superb experience. Loved the spacious room, food options and overall amenities. Cannot wait for our next visit.

Thank Maureen M
Response from TheFairmontOrchid, Guest Relations Manager at Fairmont Orchid, HawaiiResponded 2 days ago

Aloha Maureen, Thank you very much for your wonderful review, we are delighted to hear you enjoyed your stay. Mahalo!

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Beachfront
Bar/Lounge
Pool
Free Internet
Spa
Hotel Amenities
Room Service
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Meeting Rooms
Shuttle Bus Service
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Tennis Court
Bar/Lounge
Pool
Spa
Hot Tub
Golf course
Heated pool
Outdoor pool
Details
Price range
$326 - $657 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Puako
#2 Luxury Hotel in Puako
#2 Green Hotel in Puako
#2 Spa Hotel in Puako
#2 On the Beach Hotel in Puako
#2 Family Hotel in Puako
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$326 - $657 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Puako
#2 Luxury Hotel in Puako
#2 Green Hotel in Puako
#2 Spa Hotel in Puako
#2 On the Beach Hotel in Puako
#2 Family Hotel in Puako
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (3090)
Room & Suite (727)
Pool & Beach (576)
Dining (218)
Amenities (59)
Business Center & Event Rooms (4)
Family and Play Areas (1)
Questions & Answers
Ask a question
Cynthia P
January 25, 2018|
AnswerShow all 7 answers
Response from edesem123 | Reviewed this property |
Since you have a car, another suggestion is to make sure you head north and visit the town of Hawi. The town is worth a visit with it's artisan gift shops, cafés and restaurants. There a are a few good restaurants there... More
0
Votes
PickleMom
January 19, 2018|
AnswerShow all 8 answers
Response from beachbum52970 | Reviewed this property |
we were there during the July 4th week for a conference. During our 10 days there, the beach was never crowded. The people there were probably guests of the resort so it was mostly private. The beach area is basically a... More
0
Votes
BobbyD6363
December 26, 2017|
AnswerShow all 5 answers
Response from clf1967 | Reviewed this property |
They are not on the individual floors like the Hyatt so look for the locations others mentioned.
1
Vote
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Room Tips
"An ocean or partial ocean view with lanai is worth the money."
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"Higher floor is better."
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"Couldn't see that there would be a bad room at this hotel"
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"Specify "ocean view" to avoid a "part ocean view" which gives a view, nice though it is..."
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