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    Fairmont Orchid, Hawaii

    1 N Kaniku Dr, Puako, Island of Hawaii, HI 96743-9731
    +1 855-438-2794
    Hotel website
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    11/27/2017 11/28/2017
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    TripAdvisor uses this information to find you the lowest prices for your stay.
    Savings alert: 28% below average rate

    The price you found is 28% lower than this hotel's average rate of $413/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    $331
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    Traveler (2945)
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    Overview
    • Excellent65%
    • Very good24%
    • Average7%
    • Poor3%
    • Terrible1%
    Travelers talk about
    “gold floor” (208 reviews)
    “north tower” (131 reviews)
    “luana lounge” (112 reviews)
    Free Internet
    Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    4.5 Star Hotel
    All hotel details
    Offers from Fairmont Orchid, Hawaii
    Special Price: 20% off room rate
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    Rooms
    Nov 27Nov 28
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (4,202)
    Traveler rating
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    1 - 5 of 3,808 reviews

    Reviewed 2 days ago

    Beautiful property right on the beach in a safe neighbourhood. Lots of dining options in the hotel and within 10-15 min drive. Kids enjoyed the pool and watching green turtles right on the beach. Will definitely stay again!!

    Review collected in partnership with fairmont.com
    Thank Emma S
    Response from TheFairmontOrchid, Guest Relations Manager at Fairmont Orchid, HawaiiResponded yesterday

    Aloha Emma, Thank you very much! We are so happy you enjoyed your stay, please visit us again soon! Mahalo!

    Hotel's Favorite
    Reviewed 5 days ago

    Our experience was absolutely great! The staff was always friendly and courteous, our room was large with an amazing marble bathroom, and the grounds were absolutely gorgeous. We would highly recommend, and plan on coming back again.

    Review collected in partnership with fairmont.com
    Thank wynnw191
    Response from TheFairmontOrchid, Guest Relations Manager at Fairmont Orchid, HawaiiResponded 4 days ago

    Aloha, Thank you very much for your kind review! We look forward to welcoming you back again soon!

    Reviewed 3 days ago

    My husband and I chose the Fairmont Orchid for reviews and did an elopement wedding ceremony there with just us and a few friends. Our wedding coordinator, Mew, was amazing and a great communicator (considering we live in Colorado and have never been to the...More

    Review collected in partnership with fairmont.com
    Thank Jodi S
    Response from TheFairmontOrchid, Guest Relations Manager at Fairmont Orchid, HawaiiResponded 2 days ago

    Aloha Jodi, Congratulations on your wedding! We are delighted to read your comments regarding the service you received from Mew and are very happy you enjoyed your stay. We hope to be able to welcome you back again soon, Mahalo for your review!

    Reviewed 3 days ago

    Enjoyed every day !!!! Staff was great!!!! Valet guys were always quick and friendly!!! Maids were awesome!!!!! Breakfast buffet was great with fresh fruit and a variety of other items. Lagoon is the best in the area!!!! Luau was the best...... food and show was...More

    Review collected in partnership with fairmont.com
    Thank patriciafP81IW
    Response from TheFairmontOrchid, Guest Relations Manager at Fairmont Orchid, HawaiiResponded 2 days ago

    Aloha Patricia, Thank you for your wonderful review, we sincerely appreciate it! We look forward to welcoming you back very soon. Mahalo!

    Reviewed 4 days ago

    What I said experience at Orchid Fairmont was the start of my first trip to Hawaii for a hotel rated 5 stars. When you arrive you realize the energy you get from the pictures in their website does not exist. It is just like any...More

    1  Thank vfreitas-nyc
    Response from TheFairmontOrchid, Guest Relations Manager at Fairmont Orchid, HawaiiResponded 2 days ago

    Aloha, Thank you for taking the time to share your feedback regarding your stay. While we are disappointed to read this, we will use the constructive feedback you have provided as a way to improve upon our service in the future. Should you wish to...More

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    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Pool
    • Free Internet
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Meeting Rooms
    • Shuttle Bus Service
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Tennis Court
    • Bar/Lounge
    • Pool
    • Spa
    • Hot Tub
    • Golf course
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • $335 - $768 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Romantic Hotel in Puako
    • #2 Spa Hotel in Puako
    • #2 On the Beach Hotel in Puako
    • #2 Green Hotel in Puako
    • #2 Luxury Hotel in Puako
    • #2 Family Hotel in Puako
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 540
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Fairmont Hotels, Hotels.com, Hotwire, Cancelon, Orbitz, Evoline ltd, HotelQuickly, Cheap Tickets, getaroom.com and HotelsClick so you can book your Fairmont Orchid, Hawaii reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Hawaii >
    • Island of Hawaii >
    • Kohala Coast >
    • Puako
    • Also Known As
    • The Fairmont Orchid, Hawaii Hotel Waimea ,
    • Fairmont Hotel Kamuela ,
    • Fairmont Orchid Hawaii ,
    • Fairmont Kamuela ,
    • Kamuela Fairmont
    Add Photo Photos
    Traveler (2945)
    Room & Suite (665)
    Pool & Beach (562)
    Dining (212)
    Hotel & Grounds (1792)
    Bathroom (51)
    Business Center & Event Rooms (3)
    Family and Play Areas (1)
    Nearby
    Sponsored by:
    Mauna Lani Bay Hotel & Bungalows
    2,061 reviews
    .53 miles away
     
    Hilton Waikoloa Village
    8,109 reviews
    2.48 miles away
     
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    1,291 reviews
    4.45 miles away
     
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    3.94 miles away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    BobbyD6363
    October 12, 2017|
    AnswerShow all 6 answers
    Response from Kim C | Reviewed this property |
    You physically have to look round the dividing wall to see your neighbours. We only saw our neighbours at sunset when we were both leaning against the balcony railings. We had an ocean front suite so only had neighbours one... More
    1
    Vote
    fishygal
    September 18, 2017|
    AnswerShow all 5 answers
    Response from A_NIELSEN_987 | Reviewed this property |
    There are chairs with canopy by beach and pool based on our August visit. However esp by beach there are few...unless you go to far side of property which has trees and so lots of natural shade but beach is not so inviting... More
    1
    Vote
    Live2Leave
    August 31, 2017|
    AnswerShow all 6 answers
    Response from Rick L | Reviewed this property |
    Hi, good question. Our Ocean Front room was on the 5th floor, one floor below the Gold level. While I did not go up to the Gold Floor, it appeared from the outside that the rooms on the 6th floor were similar to the rooms... More
    0
    Votes
    Room Tips
    "higher floor would have better oceanview and slider you could leave open to listen to waterfalls and ocean..."
    Read review
    "Room numbers that are higher in digits 2 (floor), 3, 4 will be closer to front and better"
    Read review
    "excellent service"
    Read review
    "Pay for the Deluxe Ocean View or above. The views are worth the extra charge."
    Read review
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