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Fairmont Orchid, Hawaii

TripAdvisor$339*
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#2 of 4 Hotels in Puako
Certificate of Excellence
GreenLeadersSilver level
06/04/2017 06/05/2017
1 room 2 adults 0 children
$506*
$339*
$506*
$339*
$506*
$339*
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Fairmont Orchid, Hawaii
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3,840 Reviews from our TripAdvisor Community

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Showing 3,491: English reviews
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Reviewed 2 days ago NEW

This is our second stay at the Fairmont Orchid, and we loved every minute of it. The staff is courteous, helpful, and sincerely worked to make our stay magical. The lagoon is great for swimming and snorkeling, and there is a great variety of outdoor activities. The restaurants are some of the best on the Big Island. Brown's Canoe House...

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Helpful?
Thank sunbuer8
Seattle, Washington
HOTEL’S FAVORITE REVIEW
Reviewed 2 weeks ago

This was my third trip back to The Orchid but my first review. The hotel and staff have deserved this review since my first stay dating back to Dec. 31st 1999 (millennium!). In a matter of words, every trip has been been amazing. From location, amenities, food (Norio's, Brown's, etc) and service, the Orchid is top notch. We love walking...

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1Thank stradale
About Hotel's Favorite Review
TheFairmontOrchid, Guest Relations Manager at Fairmont Orchid, Hawaii, responded to this review

Aloha, WOW! Thank you so much for your kind words, we are very honored to have been able to welcome you back for your third trip and sincerely appreciate your comments regarding our staff. Please visit us again, and soon! Mahalo!

Salt Lake City, Utah
Reviewed 4 days ago NEWvia mobile

We booked a 4 night stay at the Orchid for early June. Our plan is 4 days on the Big Island, then a stay at Fairmont Kea Lani on Maui. We booked the trip in January 2017, about 5 months in advance. Less than 3 weeks before we were to leave, I was contacted and told the hotel is now...

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7Thank kej145
Long Island, New York
Reviewed 4 days ago NEW

The last time we stayed at the Fairmont Orchid was in May of 2013. We loved it then and thought it was amazing. We went back for 5 days in April of 2017 and the Fairmont exceeded all of our expectations. It was even better this time around! We were traveling with another couple on this trip. It was their...

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Thank GStoGM
Utrecht
Reviewed 4 days ago NEW

We stayed at the resort for 3 nights. Very nice rooms, beautiful gardens, beaches and pool area. Helpful staff with a great can do attitude and service with a smile. We very much enjoyed out stay at the Fairmont.

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Thank Corneliani
Reviewed 4 days ago NEW

From the moment we pulled up to the valet, the service was amazing. We were greeted warmly by the valets and bellhop who gave us some great information on the area while taking our luggage up to our room (thanks Dave!) Chriseth at the front desk was amazing and took the time to get to know me and my partner....

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Thank Marcus L
Melbourne, Australia
Reviewed 5 days ago NEWvia mobile

Beautiful resort with a stunning ocean lagoon at your doorstep and large lovely pool. We got upgraded to an oceanfront room and it was such a nice honeymoon treat. It's lovely and modern but still has a tropical feel. The property has lots of eating options and excellent poolside cocktails all with friendly service. Parking was free and close, some...

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Thank 92pancho
Reviewed 6 days ago NEW

We had a ground floor garden view room overlooking the Spa Without Walls. The room was spacious and nicely appointed. The location was very quiet. Out on the lanai you could hear the sound on the water features - very soothing. The facilities were very nice. We were there for a business event. The staff was very accommodating. The food...

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Thank klval
TheFairmontOrchid, Guest Relations Manager at Fairmont Orchid, Hawaii, responded to this review

Mahalo for your feedback, we appreciate it!

Reviewed 6 days ago NEW

exceptional service, delicious food, fantastic pool. We keep coming back because we always have a great time. The beach area is perfect for our little swimmer, always calm. Love seeing the sea turtles laying on the rocks near the water as well!

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Thank loveshawaii2017
Atlanta, Georgia
Reviewed 1 week ago NEWvia mobile

Husband and I stayed 4 nights. We found every element of the resort to be excellent. Lovely location, good snorkeling, very good service. We were there on business and did not dine in restaurants but at onsite events and the food was always good. Resort was a nice size ... not too huge but not cramped. Concierge was very helpful....

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Thank altanta-annie
TheFairmontOrchid, Guest Relations Manager at Fairmont Orchid, Hawaii, responded to this review

Thank you so much for your feedback and for taking the time to post your review, Mahalo!

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06/04/2017 06/05/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Fairmont Orchid, Hawaii is a Kohala Coast Hawaii oceanfront luxury hotel and resort with white sand lagoon, Hawaiian Spa Without Walls, golf, tennis, five restaurants, extensive meeting and event facilities, and a year-round children's program. ... more   less 

Additional Information about Fairmont Orchid, Hawaii

Address: 1 N Kaniku Dr, Puako, Island of Hawaii, HI 96743-9731
Location: United States > Hawaii > Island of Hawaii > Kohala Coast > Puako
Price Range: $309 - $591 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Fairmont Orchid, Hawaii 4.5*
Number of rooms: 540
Reservation Options:
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Also Known As:
The Fairmont Orchid, Hawaii Hotel Waimea
Fairmont Hotel Kamuela
Fairmont Orchid Hawaii
Fairmont Kamuela
Kamuela Fairmont
Hotel Style:
#2 Spa Hotel in Puako
#2 Family Hotel in Puako
#2 On the Beach Hotel in Puako
#2 Romantic Hotel in Puako
#2 Green Hotel in Puako
#2 Luxury Hotel in Puako
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Questions & Answers

Here's what travelers have asked, with answers from Fairmont Orchid, Hawaii staff and other travelers.
72 questions
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Questions? Get answers from Fairmont Orchid, Hawaii staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“There are no bad rooms.”
sunbuer8, 2 days ago | Read review
“You can pretty much see the entire sunset from an angled ocean view room.”
, 4 days ago | Read review
“all are nice, Great places to hike or relax...Enjoy the turtles, the sunsets, the shops and great landscaping.”
, 1 week ago | Read review
“if you want to minimize your walking, pick a room in the southwestern part of the property. north side for most walking.”
sneakyright, 1 week ago | Read review
“Request higher floors with view of beach or pool area”
542hilaryl, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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$339* /night
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Prices are for 1 room, 2 adults
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