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Fairmont Orchid, Hawaii

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#2 of 4 Hotels in Puako
Certificate of Excellence
GreenLeadersSilver level
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Fairmont Orchid, Hawaii
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3,403 Reviews from our TripAdvisor Community

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Showing 3,082: English reviews
San Francisco, California
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed here for a week in Sept 2016 and it was absolutely the best experience. The hotel stay was just incredible. Everyone at the front desk was always accommodating and helpful, the valets were amazing (They always had good tips for us when we were about to go out and explore), Angel and the lounge was just delightful, Jose... More 

Helpful?
Thank Jaime P
Austin, Texas
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
HOTEL’S FAVORITE REVIEW
5 of 5 stars Reviewed 1 week ago via mobile

We are staying at the Fairmont Orchid in Hawaii. This is an absolutely beautiful resort with every amenity you can think to want from spa to jewelry store. The grounds are lush and perfectly maintained, the staff is pleasant and accommodating and the food from room service to the restaurants is delicious. We have enjoyed the pool with the stunning... More 

Helpful?
1 Thank CatherineL270
About Hotel's Favorite Review
The Hotel’s Favorite Review is a recent traveler review pinned as a favorite by this property’s owner or manager.
Minnesota
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

The view was beautiful. The property was beautiful and we definitely enjoyed our stay. I would highly recommend snorkeling at the beach and enjoying a sunset dinner at one of the restaurants on site. The beach-side massage was quite expensive, but was even better than I expected. I would go back with friends or my spouse.

Helpful?
Thank Jennaflom
Denver, Colorado
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

My fiancé and I scheduled a "romantic experience" photo session with Pacific Dream Photography (located in the lobby of the Fairmont Orchid on the Big Island) during our Hawaiian vacation in Sept. 2016. I was VERY impressed that Pacific Dream offers a complimentary 45 minute photo session and there is no commitment to purchase the photos! Upon booking (I booked... More 

Helpful?
1 Thank Leece0713
Seattle, Washington
Level Contributor
7 reviews
3 of 5 stars Reviewed 2 days ago NEW

Stayed at the Fairmont Orchid in Sept. 2011, and our stay was fantastic. The experience, amenities, and quality certainly brought us back. This time though, it was still a good experience, but not quite the same. From the start, it was apparent that the quality has diminished some since our last stay, and feels like it's motivated by a goal... More 

Helpful?
Thank 99jim2016
Staplecross, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Lovely hotel, good food, staff very helpful. Was offered a room upgrade to a spacious suite on arrival for a small charge. The suite was beautiful overlooking the golf course and also with ocean views. My only down side , as with other resorts in Hawaii, is the resort fee which is not optional. This is the age of unbundling... More 

Helpful?
Thank Andrew B
Greenwood Village, Colorado
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We arrived to the Big Island on Saturday and were staying at the Hilton but unfortunately we left due to terrible customer service and there was no beach. We called the Fairmont Orchid and we spoke to Misty the room reservation manager, she was able to help save our family vacation. Not only did she help me get a room... More 

Helpful?
2 Thank jwoods83
Los Angeles, California
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

In January of 2016 we had the opportunity to stay in Mauna Lani and Fairmont Orchid one followed by the other, in that order about 4 days in each and the same week due to availability circumstances. So I had a very acute comparison potential. I knew, as was the case with us that often times, people wonder which hotel... More 

Helpful?
3 Thank gemseye
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Beautiful resort! Great food on site but bring your credit card because it's expensive! Grounds are pleasant and employees very polite. Great beach and pool. Close to small strip mall The Shops at Lani.

Helpful?
1 Thank Rhonda R
Belo Horizonte, MG
Level Contributor
69 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The room is very comfortable,and its equipments are new and high end. The bed and the bedding makes sleep is restorative, aided by extreme silence; you will not hear neighbors nor sound of the hall. The bathroom is large and comfortable; the amenities are excellent. The hotel staff is extremely attentive, helpful and friendly. It's worth mentioning the snorkelling at... More 

Helpful?
2 Thank fmalves
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Fairmont Orchid, Hawaii is a Kohala Coast Hawaii oceanfront luxury hotel and resort with white sand lagoon, Hawaiian Spa Without Walls, golf, tennis, five restaurants, extensive meeting and event facilities, and a year-round children's program. ... more   less 

Additional Information about Fairmont Orchid, Hawaii

Address: 1 N Kaniku Dr, Puako, Island of Hawaii, HI 96743-9731
Location: United States > Hawaii > Island of Hawaii > Kohala Coast > Puako
Price Range: $295 - $538 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Fairmont Orchid, Hawaii 4.5*
Number of rooms: 540
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Also Known As:
The Fairmont Orchid, Hawaii Hotel Waimea
Fairmont Hotel Kamuela
Fairmont Orchid Hawaii
Fairmont Kamuela
Kamuela Fairmont
Hotel Style:
#2 Spa Hotel in Puako
#2 On the Beach Hotel in Puako
#2 Green Hotel in Puako
#2 Luxury Hotel in Puako
#2 Family Hotel in Puako
#2 Romantic Hotel in Puako
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