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Fairmont Orchid, Hawaii

Traveler (3540)
Room & Suite (684)
Pool & Beach (570)
Certificate of Excellence

About

#2 of 5 hotels in Island of Hawaii
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
Inspired by culture, well-being and genuine aloha, Fairmont Orchid is a luxury Hawaii Island resort and spa beautifully located on the majestic Kohala Coast. Resort amenities feature our award-winning Spa Without Walls, a 10,000 square foot oceanfront pool, Hui Holokai Beach Club offering ocean and cultural activities, six restaurants, year-round children's program, golf, fitness center and tennis pavilion.
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Property amenities
Room service
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Pool
Free Internet
Spa
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Golf course
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Paid Internet
Paid Wifi
Sauna
Shuttle Bus Service
Tennis Court
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Lagoon View
Great View
Hotel links
Visit hotel website
Offers & Announcements:Stay Longer and Save
4,980Reviews
151Q+A
100Room tips
Traveler rating
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Popular mentions
Great experience. Had a great family vacation visiting Hawaii for the first time! Since we were going to be at the beach, I knew I wanted to take some family pictures at the beautiful beach. Lucky for us, the resort already had a photography studio that could take our pictures! Our photographer, Loryn Restivo, did a great job of capturing the early morning beauty of the resort and taking some absolutely beautiful shots of our family and the natural surroundings. She took plenty of shots and we had a great amount of pictures to sort through to see which ones we liked best (which was so hard since all of them were so stunning!). Overall, this was a great experience and if we ever find ourselves back, would definitely be using them for our photography needs!
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Hotel's Favorite
An amazing hotel that will give you the best vacation experience for a family friendly Hawaiian vacation! Traveled with my husband,two young kids and two young adults and all were equally content. The pool is very kid friendly as is the beach area. Bike riding, and beach rentals were an added plus.
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Response from TraceyWong, F&B Coordinator at Fairmont Orchid, Hawaii
Responded Mar 28, 2019
Mahalo,
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If your finances allow it, this hotel very much worth the time and money. We have stayed here multiple times, both with our kids and alone. This time was no exception. Rooms were modern, staff still friendly, beach top notch. We will always have such wonderful memories of this place.
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The Fairmont Orchid is a very nice property located in a lush manicured tropical setting. The guest reception is understated and could be just a bit more welcoming and engaged--but nothing to really pick on here. The rooms are exceptionally well maintained, clean, SPACIOUS, well appointed, quiet and comfortable--everything anyone could want. There are a few things that let the property down. It is definitely coming of age where some serious refurbishing of the public areas and grounds are needed. The very, very hot unshaded guest parking lot is unkempt and really lets the property down in terms of first impressions. The hotel was very full when we visited--most evident in the common areas--but that didn't intrude and diminish the tranquility of our room--so good job not letting a full house bleed over and spoil the room experience. Programs and services could use upgrades and more engagement with guests. Overall--a very nice place to be, but needing some work to really keep it's reputation and expectations about the experience intact.
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This was our 5th stay at this property (over 4 years). We come back because everything here is first rate -- excellent property, excellent amenities, excellent location, excellent beach, excellent staff. Could not ask for a better stay and we've felt this way every time. We are ready to book our next trip here the minute we get on the plane for the sad flight home.
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Review collected in partnership with fairmont.com
Response from Tara_Harrington, Director of Guest Experience at Fairmont Orchid, Hawaii
Responded yesterday
Aloha Eric, Thank you for choosing Fairmont Orchid for your Hawaii vacations. We are honored to be your island favorite! It is wonderful to hear how much you enjoy your time at our resort. Your kind comments will be shared and celebrated with our team! Our 'ohana looks forward to seeing you again during your next vacation to the island! Warmest mahalo, Tara Harrington, Director of Guest Experience
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PRICE RANGE
$319 - $771 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the fairmont orchid, hawaii hotel waimea, fairmont hotel kamuela, fairmont orchid hawaii, fairmont kamuela, kamuela fairmont
LOCATION
United StatesHawaiiIsland of HawaiiKohala CoastPuako
NUMBER OF ROOMS
540
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