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Fairmont Orchid, Hawaii

4,355 reviews
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Traveler (3080)
Room & Suite (725)
Pool & Beach (575)
Overview
  • Excellent65%
  • Very good24%
  • Average7%
  • Poor3%
  • Terrible1%
Travelers talk about
“gold floor”(211 reviews)
“north tower”(132 reviews)
“luana lounge”(114 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4.5 Star Hotel
All hotel details
Offers from Fairmont Orchid, Hawaii
Special Offer: 5th Night Free+Breakfast
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Rooms
Mar 4Mar 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (4,355)Write a Review
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3,953 results
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2,530
936
306
123
58
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2,530
936
306
123
58
Show reviews that mention
All reviewsgold floornorth towerluana loungebrown's delihale kaipresident's clubspa without wallsbrown's beach housefairmont orchidthe big islandsea turtlesbrowns beachfishsushi restaurantour honeymoongolf coursepaddle boards
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1 - 5 of 3,953 reviews
Reviewed yesterday via mobile

Thank you to this group of people from the time we checked in to our departure for delivering a superb experience. Loved the spacious room, food options and overall amenities. Cannot wait for our next visit.

Thank Maureen M
Hotel's Favorite
Reviewed 3 weeks ago

I've been to countless resorts and this was truly the best ever. The grounds are beautiful and the restaurants are fantastic, but the best part of this resort is the employees. I did not encounter one that wasn't completely engaged with the guests. Most the...More

Review collected in partnership with fairmont.com
4  Thank konagirl24
Response from TheFairmontOrchid, Guest Relations Manager at Fairmont Orchid, HawaiiResponded 3 weeks ago

Aloha, What a lovely review! Thank you SO much for your very kind comments regarding our staff, we have sent your review to the leadership team and will ensure they see these great comments. We are delighted to hear you enjoyed the stargazing and look...More

Reviewed 2 days ago

The Fairmont Orchid was on outstanding stay. Fantastic room, great pool, outstanding beach - what more could you want? How about fantastic food at Brown's Beach House restaurant, and a great golf course at Mauna Lani next door. A must see on the Big Island.

Thank Dan V
Reviewed 2 days ago via mobile

I’ve stayed at the Fairmont in Sonoma and thought that was awesome but this one was even better. The staff works tirelessly and are so friendly and helpful, they made my conference/vacation seem like a Real vacation. The room was excellent. the beach was outstanding....More

Thank Pat H
Reviewed 2 days ago

My husband and I were arriving late and we wanted to have a "no worries" stay so we booked the Orchid due to the great reviews and pictures. We wanted to unwind immediately with no risk that is why we paid $700 for a night....More

Thank SkiMom33
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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Beachfront
Bar/Lounge
Pool
Free Internet
Spa
Hotel Amenities
Room Service
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Meeting Rooms
Shuttle Bus Service
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Tennis Court
Bar/Lounge
Pool
Spa
Hot Tub
Golf course
Heated pool
Outdoor pool
Details
Price range
$331 - $660 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Puako
#2 Family Hotel in Puako
#2 Spa Hotel in Puako
#2 Luxury Hotel in Puako
#2 On the Beach Hotel in Puako
#2 Romantic Hotel in Puako
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$331 - $660 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Puako
#2 Family Hotel in Puako
#2 Spa Hotel in Puako
#2 Luxury Hotel in Puako
#2 On the Beach Hotel in Puako
#2 Romantic Hotel in Puako
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (3080)
Room & Suite (725)
Pool & Beach (575)
Dining (217)
Amenities (59)
Business Center & Event Rooms (4)
Family and Play Areas (1)
Questions & Answers
Ask a question
Cynthia P
January 25, 2018|
AnswerShow all 7 answers
Response from edesem123 | Reviewed this property |
Since you have a car, another suggestion is to make sure you head north and visit the town of Hawi. The town is worth a visit with it's artisan gift shops, cafés and restaurants. There a are a few good restaurants there... More
0
Votes
PickleMom
January 19, 2018|
AnswerShow all 8 answers
Response from beachbum52970 | Reviewed this property |
we were there during the July 4th week for a conference. During our 10 days there, the beach was never crowded. The people there were probably guests of the resort so it was mostly private. The beach area is basically a... More
0
Votes
BobbyD6363
December 26, 2017|
AnswerShow all 5 answers
Response from clf1967 | Reviewed this property |
They are not on the individual floors like the Hyatt so look for the locations others mentioned.
1
Vote
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12345631
Room Tips
"Don't book if you need a cool room to sleep!"
Read review
"S tower offers better views & is close to private beach. The N. Tower pool view is mostly blocked by..."
Read review
"Get the ocean view. it's not much more. It's a great porch to eat breakfast or hangout in bed with..."
Read review
"North Tower, Gold Floor. We faced the golf course, very quiet and sun never touched room!"
Read review
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