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Fairmont Orchid, Hawaii

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#2 of 4 Hotels in Puako
Certificate of Excellence
GreenLeadersSilver level
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Fairmont Orchid, Hawaii
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3,347 Reviews from our TripAdvisor Community

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Showing 3,035: English reviews
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed yesterday NEW

We went to Norio's Japanese Steakhouse & Sushi Bar for dinner around 8:30 pm on Monday, August 22nd and left the car with valet. We were planning to go to Mauna Kea after dinner to watch the stars so we brought our cameras but left them in the trunk. Unfortunately, if you are traveling you cannot take everything with you... More 

Helpful?
Thank Seda A
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
HOTEL’S FAVORITE REVIEW
4 of 5 stars Reviewed July 22, 2016 via mobile

The people who work here are what make this resort fantastic. From the team up front at valet and bell services right to housekeeping, f&b teams and landscapers, the folks working at The Fairmont Orchid are warm, welcoming and professional. It's exciting to hear that the pool is getting a desperately needed refresh next month. That is slated to be... More 

Helpful?
4 Thank eventplanner656
About Hotel's Favorite Review
The Hotel’s Favorite Review is a recent traveler review pinned as a favorite by this property’s owner or manager.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

Great service, really good snorkeling, drinks a bit too much, complimentary snorkel gear a nice touch! Pool under renovation can't wait til it's done! Food is pricey! In need of new lounge chairs for the lagoon area! Overall really good resort!

Helpful?
1 Thank Demetrio F
Cleveland, Ohio
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We were discouraged from staying here due to construction noise. They are renovating their pool. However, we are sensitive to noise and we hardly heard it at all. We moved here from the Mauna Lani since we were not satisfied with the property especially the rooms. These rooms are gorgeous and the entire property is beautiful and very tastefully done.... More 

Helpful?
2 Thank clevelandfour
Raleigh, North Carolina
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Fairmont Orchid is absolutely perfect. You will love the big, open areas and the beautifully appointed rooms. All of the property's restaurants are wonderful. We are still talking about the extensive breakfast - including fresh fish, rice and delicious fruits. The pool and lagoon areas are so much fun and relaxing, as well. You can rent some boards and... More 

Helpful?
2 Thank OffWe3Go
Glen Ellyn, Illinois
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

What a beautiful hotel on a beautiful island. Grounds were laid out nicely with tropical flora and fauna surrounding you. The beach was in a small cove to protect the inexperienced but you could swim out and frolic with the turtles that frequent the area. The restaurant was nice, food fantastic.

Helpful?
1 Thank X1226UTjohna
TheFairmontOrchid, Guest Relations Manager at Fairmont Orchid, Hawaii, responded to this review

Aloha, Mahalo for your feedback, we are so delighted to hear you enjoyed your stay with us and look forward to welcoming you back again very soon. More 

Middletown, CT
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This Hotel was beautiful and stunning. The grounds and rooms are top notch and well appointed. Nice sandy beach and cove for snorkeling and swimming. The snorkeling was actually much better at the hotel cove than it was when we went on a sail and snorkel tour. We had massages in a tent on the beach that were spectacular. Listening... More 

Helpful?
2 Thank RBROCK007
TheFairmontOrchid, Guest Relations Manager at Fairmont Orchid, Hawaii, responded to this review

Aloha, Thank you so much for your kind review! We are delighted to hear you enjoyed your stay with us as well as the snorkeling in our bay and your treatment at the Spa Without Walls. We hope to be able to welcome you back again very soon. Mahalo! More 

Frankfurt, Germany
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We lived here for 4 days in October 2014. Beautiful landscapes, just by the ocean. the location is towards the sunset part of the bay making it ideal for sittting by the sunset pool in the evening. it is a beautiful clean swimming pool next to the beach and the service staff are nice and cordial. The hotel pricing is... More 

Helpful?
1 Thank aiyesha_rahul
Miami Beach
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I've stayed at most big resorts on all the islands. The Orchid was not too big, not too small, had great service, room and loved going on walks to the right of the resort where I always saw turtles! The barefoot sand restaurant by the beach was a favorite.

Helpful?
1 Thank Charles H
TheFairmontOrchid, Guest Relations Manager at Fairmont Orchid, Hawaii, responded to this review

Aloha Charles, Thank you for taking the time to post your review, we are so happy to hear you enjoyed your stay! More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

If you are planning on staying on the North Kona Coast Region then The Fairmont Orchid is the place to stay. This is a Beautiful hotel with well appointed rooms, a nice spa, along with a quiet lagoon which supplies a magnificent sunset around 7PM... Also, if you're lucky you just might find a clutch of green sea turtles lounging... More 

Helpful?
1 Thank Michael B
TheFairmontOrchid, Guest Relations Manager at Fairmont Orchid, Hawaii, responded to this review

Aloha Michael, Thank you so much! We are delighted to hear you enjoyed your stay, Mahalo! More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Fairmont Orchid, Hawaii is a Kohala Coast Hawaii oceanfront luxury hotel and resort with white sand lagoon, Hawaiian Spa Without Walls, golf, tennis, five restaurants, extensive meeting and event facilities, and a year-round children's program. ... more   less 

Additional Information about Fairmont Orchid, Hawaii

Address: 1 N Kaniku Dr, Puako, Island of Hawaii, HI 96743-9731
Location: United States > Hawaii > Island of Hawaii > Kohala Coast > Puako
Price Range: $243 - $570 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Fairmont Orchid, Hawaii 4.5*
Number of rooms: 540
Reservation Options:
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Also Known As:
The Fairmont Orchid, Hawaii Hotel Waimea
Fairmont Hotel Kamuela
Fairmont Orchid Hawaii
Fairmont Kamuela
Kamuela Fairmont
Hotel Style:
#2 Romantic Hotel in Puako
#2 Luxury Hotel in Puako
#2 Spa Hotel in Puako
#2 Green Hotel in Puako
#2 Family Hotel in Puako
#2 On the Beach Hotel in Puako
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