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Mauna Lani, Auberge Resorts Collection

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68-1400 Mauna Lani Dr, Puako, Island of Hawaii, HI 96743
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Traveler (268)
Room & Suite (33)
Videos (1)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 07/27/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/27/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 7 hotels in Puako
Location
4.8
Cleanliness
4.8
Service
4.6
Value
4.2
2022 Travelers' Choice Best of the Best
Nestled along the dramatic Kohala Coast and in the piko, or center, of five great mountains, Mauna Lani-- meaning "mountain reaching heaven"-- is a sacred oasis where generations of families and friends have made memories together on soulful lands once cherished by the greatest of Hawaiian royalty. Greet the morning sun as it rises above the mountains’ peaks from the seat of an outrigger canoe. Talk story with friends old and new at the Great Lawn as the sounds of ocean waves and laughter mingle. Dine amongst the company of loved ones at CanoeHouse, where locals have savored the island’s bounty for decades. As you walk this storied coastline, breathe the rejuvenating salt air and swim in the crystalline waters, you feel the same mana, or spiritual energy, that first captivated legends like King Kamehameha I and Francis H. I’i Brown.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Paid private parking on-site
Wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Bicycles available
Boating
Canoeing
Diving
Golf course
Snorkeling
Tennis court
Windsurfing
Bicycle tours
Evening entertainment
Tennis court offsite
Walking tours
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Shuttle bus service
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Massage
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Outdoor furniture
Picnic area
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Bathrobes
Air conditioning
Additional bathroom
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Bath / shower
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
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Room types
Mountain view
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Family Resort
Languages Spoken
English, Spanish, Japanese, Turkish
Hotel links
Special Offer:Every 4th Night on Us + $250 Credit | #1 Resort on the Island of Hawai'i
465Reviews21Q+A43Room tips
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Liz S wrote a review Yesterday
2 contributions
Outstanding luxury hotel that tailors to suit your needs. Stunning interior with spectacular features. Modern & ultra clean. High quality meals with phenomenal service! You will leave relaxed and blown away by how well looked after you are by the warm, friendly and professional staff. This hotel is not only great for a romantic stay but wonderful for families with young children as well.
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Review collected in partnership with this hotel
Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Michelle K wrote a review Aug 2022
2 contributions
Hotel's Favorite
Absolutely love Mauna Lani. It's wonderful for adults and kids alike. It's beautiful, impeccably clean and well designed, amazing service and great food all around. It's the kind of resort that feels right to us. We don't generally like the feeling of resorts that are too removed from from the place or environment they're in, like they're closed off. The Mauna Lani really feels like Hawaii, it incorporates the natural beauty of its location on the grounds. I can't recommend the Mauna Lani enough. It's a world class resort. I wish I didn't live so far away from it.
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Review collected in partnership with this hotel
Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from David Stepetic, Guest Services / Front Office at Mauna Lani, Auberge Resorts Collection
Responded Aug 22, 2022
Aloha Michelle, Your gracious review brought a smile to my face. Thanks so much for sharing! We're thrilled to hear your littles enjoyed Mauna Lani as much as you did. Regarding your compliments to the grounds, the decor and the overall atmosphere, mahalo nui loa (thank you so much). Though we'll certainly miss you, we look forward to welcoming you back to our little slice of paradise on the Kohala Coast very soon. Warmest regards, David
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Michael R wrote a review Sep 2022
1 contribution
This resort is one of the most beautiful, clean, and comfortable places that I have ever stayed in. The smells, the atmosphere, the cuisine, the room, the amenities, the pools, the beach, the music, THE SERVICE. All of it was superb. From beginning to end, the staff went above and beyond to help Michael and I celebrate our recent engagement. Our extended family stayed here for a week last year to celebrate a 60th birthday and they highly recommended it. We are thankful to have been able to come ourselves and hope to return in the future. Thank you so much for your kindness, impeccable hospitality, and thoughtful touches. We received so much love at our short, but sweet stay. Canoe House is 10/10 and if you get to be seated with Melody, you will love her kind and thoughtful presence and her attention to detail.
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Review collected in partnership with this hotel
Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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pennom wrote a review Sep 2022
ca1 contribution1 helpful vote
It was a great hotel until they changed their business model to corporate, corporate, corporate. The whole time we were there for the entire week, we were met with corporate guests coming and going. They were loud and rowdy, creating the atmosphere as if you're vacationing in Vegas. Drinking at the pool and setting up boombox, "blasting" country music at the beach. Those corporate guests really acted as if they were the only people on the beach, some of them even "saving" beach chairs for their friends before they arrive. It was very disappointing for a nice leisurely resort to turn into a corporate hotel. I've been here two times this year and both times were full of corporate events and guests tramping the hotel ground. You think great they are leaving today and a bus load of them will come tomorrow... very disheartening. Plus this hotel ain't cheap either. If I wanted a Vegas atmosphere I only needed to pay a fraction of what this hotel costs in Vegas!
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Date of stay: September 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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emilygJ3420KR wrote a review Sep 2022
sandy, United States2 contributions
We had the most fun we've ever had in Hawaii here! I loved the service and resort, with a true Kona, Hawaii feel. The ocean/beach area was so beautiful and easy to get in and out of the water. I loved all of the dining options on property, and how close the Kings Shops were with a quick drive down the road. The valet service was the fastest we've ever experienced at any 5 star resort. We were truly impressed with the housekeeping service, and grounds of the resort. I would recommend a stay for anyone wanting to relax and or adventure during a stay in Kona.
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Review collected in partnership with this hotel
Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Steve D wrote a review Sep 2022
1 contribution
The best resort we've ever stayed at. My wife and I have never had better service. It was our 18th anniversary and every staff member we interacted with knew it. The hotel provided champagne and chocolate covered strawberries. Our room was made up while we were out (almost like magic).
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Review collected in partnership with this hotel
Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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billmick808 wrote a review Sep 2022
1 contribution
We love the Mauna Lani. It is where we go for a special occasions and business (if possible). Every time we come here we receive the best service and hospitality. The care they show for their guests is incomparable.
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Review collected in partnership with this hotel
Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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MilwaukeeCraig wrote a review Sep 2022
Milwaukee982 contributions196 helpful votes
+1
Return visit for us (previous 2000). Hotel is still awesome. Location is somewhat isolated - so unless you have a car dining options will be limited. Even with car you will need to drive a moderate distance for many dining options. Grocery store relatively close. (by car). Separate adult and family (general) pools. Good size beach area with plenty of chairs. Large exercise room. Our one disappointment is the snorkeling off the resort beach was not as good as it was 20 years ago - previously we saw turtles every time and lots of fish life - this year no turtles and very limited fish. Rooms overlooking pool will hear music during day and early evening. Quieter rooms are garden view. Super responsive elevators - never had to wait much. Pools and beaches relatively uncrowded. However restaurants frequently do not have reservations available I would recommend making them in advance. Restaurant and bar closes at 9 PM. Great breakfasts. Free guest self service laundry room including free detergent. On-site dive operation - fairly small with limited capacity for boat dives. Pretty easy to get shore dive arranged, but if you want boat dives probably should reserve ahead of time. Large balcony with table, 2 chairs, sofa and large ottoman. Free in room bottled water. Rooms very quiet no room to room noise. Large balcony with table 2 chairs, sofa, large ottoman and drying rack. Room has body wash, shampoo, conditioner, Q-tips, makeup remover, proximity sensing makeup mirror, hair dryer, slippers, robes, mini fridge, in-room coffee maker and safe.
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Date of stay: May 2022
Cleanliness
Service
Sleep Quality
Room Tip: Quieter rooms face garden, but then you won't get an ocean view.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Lina M wrote a review Sep 2022
9 contributions
+1
My family and I went for breakfast at HaLani in mauna Lani resort on our first day in the big island. My brother loved their French toast. The portion was huge and the bread was very thick and delicious. It was by far one of his favourite meals on the island overall. The avocado on toast and the prosciutto & pesto on toast were very delicious and full of flavours. We also had a açai bowl to share between three which was very refreshing to eat on a hot and sunny morning. The staff were very welcoming and the atmosphere was very calm and tranquil. After you’re full I would suggest to take a walk around the resort to digest! It has some lovely scenery
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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voyager1500 wrote a review Sep 2022
London, United Kingdom6 contributions
The Mauna Lani is incredible. The food, the rooms, the view, the location and the absolute best in customer service. They truly care and go the extra mile every time. From housekeeping, valet, front desk, restaurant servers, everyone cares so much and it shows. It has everything you need. Snorkeling right off the beach is great. The pools are beautiful and clean. Great for families with children and adults. It never felt crowded. The Canoe house is one of the best restaurants on the island and fit us in when our plans changed. It was perfect. Can't wait to go back.
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Date of stay: August 2022
Rooms
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$952 - $1,494 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mauna lani bay hotel and bungalows, mauna lani bay resort, mauna lani resort
FORMERLY KNOWN AS
Mauna Lani Bay Hotel & Bungalows
LOCATION
United StatesHawaiiIsland of HawaiiKohala CoastPuako
NUMBER OF ROOMS
333
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Frequently Asked Questions about Mauna Lani, Auberge Resorts Collection
Which popular attractions are close to Mauna Lani, Auberge Resorts Collection?
Nearby attractions include Kona Kozy's Comedy & Magic Show (0.6 miles), The Shops At Mauna Lani (0.7 miles), and Mauna Lani Historic Park (0.5 miles).
What are some of the property amenities at Mauna Lani, Auberge Resorts Collection?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Mauna Lani, Auberge Resorts Collection?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Mauna Lani, Auberge Resorts Collection?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Mauna Lani, Auberge Resorts Collection?
Yes, paid private parking on-site, paid public parking on-site, and secured parking are available to guests.
What are some restaurants close to Mauna Lani, Auberge Resorts Collection?
Conveniently located restaurants include Napua at Mauna Lani Beach Club, CanoeHouse, and Brown's Beach House.
Are there opportunities to exercise at Mauna Lani, Auberge Resorts Collection?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Mauna Lani, Auberge Resorts Collection have an airport shuttle?
Yes, Mauna Lani, Auberge Resorts Collection offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mauna Lani, Auberge Resorts Collection?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Mauna Lani, Auberge Resorts Collection?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Mauna Lani, Auberge Resorts Collection offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.