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This place could be so much nicer with a little more effort from the staff. Management should rethink its policy when hiring, or maybe (rather) make sure that staff is properly trained to give attention to and focus on their customers. Very "distracted" and nonchalant...More
Thank Ulla B
Response from Victor C, Director General at Bungalows Club MaspalomasResponded 6 days ago
First of all, thank you very much for having chosen our resort for your holidays. We are truly sorry that we did not exceed your expectations and that you left our property unhappy and unsatisfied because of the staff issue. Normally we use...More
The staff were so very kind and helpful - the food choice was rxcellent .- the bungalows were spotless and the whole set up of the Club was also excellent. It was a pleasure to stay there - we felt very sad to have to...More
1 Thank Shirleyallen
Response from Victor C, Director General at Bungalows Club MaspalomasResponded 2 days ago
It is a pleasure for us to know that you have enjoyed your stay at our resort. Thank you very much for taking your time on sharing your experience with the rest of users.
On the name of the whole team, we thank...More
bunglows were lovely cleaned every second day staff very friendly and helpful there is a bus to take you to the beach and up to playa de ingles they are every half hour there and back near funland park and super markets.the bunglows are on...More
Response from Victor C, Director General at Bungalows Club MaspalomasResponded November 10, 2017
Thank you for sharing your experience with the rest of users. Receiving such a nice feedback it's trully an honor for us.
We will keep working in this line in order to offer the best service to all our guests.
On the name...More
We enjoyed our holiday here. Resort is very quiet. Resort is clean and tidy but the apartments are very dated and could do with maintenance and upgrading. Access to the reception is not easy especially when lugging cases. Courtesy bus to Meloneras is good but...More
Response from Victor C, Director General at Bungalows Club MaspalomasResponded November 6, 2017
Thank you very much for sharing your experience at our club. It's a great feedback to know that you found it clean and tidy.
We take note of all your comments and we look forward to see you again very soon.
Just back from a fab week here and research of past reviews lived up to expectations.
Spotlessly clean and very friendly staff
Good sized rooms but beds just a little too hard
Soo relaxing and quiet just what we needed.
Centrally located between beach and...More
1 Thank GEORGE P
Response from Victor C, Director General at Bungalows Club MaspalomasResponded October 30, 2017
Dear user of TripAdvisor,
Thank you for such a complete review about our resort. We are sure all this information will help a lot to other users.
We take note of all your notes and specially your recommendation about the sunbeds on the pool area....More
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Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Refrigerator in room
Things to do
$57 - $217 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#7 Best Value Hotel in Maspalomas
Number of rooms
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Response from Victor C | Property representative |
There isn't a transfer organized by the complex. When you arrive to the airport, you can take the public bus. The bus stop is 5-10 minutes walking from reception.
Check the web.
I think the shuttle is part of the price so I assume it will be running but best to email the hotel directly. It takes you to 2 different beaches and yumbo shopping centre which also has a beach. The shuttle starts in the... More
I think the shuttle is part of the price so I assume it will be running but best to email the hotel directly. It takes you to 2 different beaches and yumbo shopping centre which also has a beach. The shuttle starts in the morning and I think it runs until 5 pm. There are buses near by which is fairly cheap, even though we didn't use but we checked the Internet . I don't think that you need to hire a car but it is down to personal choice