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C/Albert Einstein S/n Parc 34 Sonnenland, 35100, Maspalomas, Gran Canaria Spain
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 10/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Palm Oasis Maspalomas
Updated 10/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#20 of 222 hotels in Maspalomas
Location
Cleanliness
Service
Value
Travelers' Choice
Located in a quiet area, in tropical gardens, Palm Oasis Maspalomas offers views of Maspalomas Dunes or the Atlantic Ocean. Heated in winter, the outdoor pools include waterfalls, hot tubs and a slide. Palm Oasis Maspalomas offers spacious studios and apartments with a terrace, free WiFi, satellite TV and a hydromassage bath. The modern kitchens include a ceramic hob, fridge and kitchenware. Air conditioning is provided in June, July, August and September. The Palm Oasis restaurant serves à la carte and buffet meals,as well as hosting barbecue nights. Guests can enjoy a day-time drink in the poolside bar, while cocktails are served in the evening at the lobby-bar. Tennis courts and minigolf can be found on site and there is also a handy supermarket. Just a 5-minute drive from the coast, the complex offers a free shuttle to Maspalomas Beach. Meloneras and Maspalomas Golf Courses are both within 3 km. Information about the island is available from the 24-hour front desk.
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Property amenities
Paid private parking on-site
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Game room
Mini golf
Children Activities (Kid / Family Friendly)
Parking garage
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Shallow end in pool
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Snack bar
Poolside bar
Tennis court
Entertainment staff
Evening entertainment
Table tennis
Waterslide
Board games / puzzles
Nightclub / DJ
Video game console
Kids club
Free shuttle or taxi services
Car hire
Taxi service
Meeting rooms
Massage
Solarium
24-hour security
Baggage storage
Convenience store
Gift shop
Newspaper
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Air conditioning
Dining area
Housekeeping
Private balcony
Coffee / tea maker
Cable / satellite TV
Bidet
Safe
Separate living room
Sofa
Telephone
Wardrobe / closet
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Microwave
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Whirlpool bathtub
Bath / shower
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Quiet
Languages Spoken
English, French, Spanish, German
1162Reviews175Q+A100Room tips
Traveler rating
  • 613
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  • 90
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  • 6
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Popular mentions
Sally R wrote a review Dec 2021
Edinburgh, United Kingdom5 contributions
A very well managed resort. Clean and tidy - very well maintained. Excellent accommodation. Pool areas spotless and lovely gardens. Butterflies and birds appreciated the trees and flowers. Our room was cleaned daily. Highly recommended.
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Date of stay: December 2021Trip type: Traveled as a couple
Room Tip: Excellent on site parking
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after8 wrote a review Feb 2020
Northampton, United Kingdom116 contributions93 helpful votes
+1
Hotel's Favorite
What a lovely place to stay, the gardens, pools, staff, views are all excellent and we could not find any fault with the place. We originally booked a studio but we asked for an upgrade which we got and so we were in Villa Miraflor 233. The villas have 6 individual villas in a block and 233 was in the middle so no stairs to deal with. The villa had a large bedroom with two single beds pushed together , tv in the room , dressing table , wardrobe with free safe. The bathroom had double sinks , jacuzzi bath, bidet, and what I call a human car wash shower , it was so invigorating. Kitchen / living room ( which has a pull out double bed/ sofa) is spacious. Another tv which has BBC 1, ITV & Sky news , table and chairs with the kitchen having everything you need even an electric juicer so lovely fresh orange juice every morning. The wow factor is the balcony which has two lovely loungers and another set of tables and chairs and the most wonderful view of the sea, dunes, a local park, holiday world , the whole area in fact and a superb sun trap for the early part of the day. The pool and gardens are superb , immaculately maintained. No all games in the pool which they do impose, no large inflatables. They do tell you on arrival about not reserving sun beds but in all honesty that seemed to be totally ignored, we sat by a group of 6 beds that had towels on for two hours that eventually were used. Your room comes with towels for the pool too. The clientele are in the majority older German couples but there were Dutch and Swedish here too and not that many Brits although English is the common language the staff seem to use. The poolside bar is ok , the food average but sufficient as a snack bar. Did have a Mohito once but it was only once it was awful. Prices here are again ok. The supermarket is excellent and basic, but there is a huge Spar less than a 5 minute walk away which has everything. There is little in the way of things to do around the local area, a large shopping complex you can see from the hotel is a 10 minute walk way under the motorway and that has a bigger supermarket and a few posh shops. Taxis, there is a rank right outside the hotel and basically it’s about 4 to 5 euros to anywhere. Our villa for 8 nights was about £800 in February and we thought it was excellent value. Housekeeping was everyday, staff very helpful and friendly and the whole place very relaxing.
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Date of stay: February 2020Trip type: Traveled as a couple
2 Helpful votes
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Response from Infopalmoasis, Director de Relaciones con Clientes at Palm Oasis Maspalomas
Responded Feb 12, 2020
Dear guests, Thank you for taking the time to leave us this fantastic and detailed feedback and of course for choosing Palm Oasis for your holidays. Your comments helps us to achieve the high quality standards that our company wishes for our valued guests and we take note of the points you proposed to improve. We are happy to know that you have enjoyed the service, our facilities and the atmosphere that surrounds us. We would be happy to welcome you back in the future. Please contact us for anything you may need during your stay. Kind regards
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Emma’s Journeys wrote a review Dec 2021
County Kildare, Ireland28 contributions25 helpful votes
+1
Maybe I’m not as fussy as other reviewers but I really loved this hotel! It’s beautiful, 2 separate pools one full of children & the other quiet & peaceful which we appreciated. The pool bar is in the middle & has 2 happy hours a day & food was grand for lunch. We didn’t eat in the hotel restaurant. Our room was great we stayed in the studio which was close to reception & the entrance of the hotel. We had a balcony that over looked the tennis court. Kitchen was fully equipped. The shop has everything you’d need. The bare essentials but there’s a large shopping centre a short walk away. Lovely Chinese restaurant across the road from the hotel. Taxi rank right outside hotel entrance & taxis are cheap. This hotel is stunning & I’d recommend to everyone! Our room was cleaned every day. We didn’t have A/C but a fan & it’s November so not roasting! Would highly recommend for a relaxing holiday.
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Date of stay: November 2021Trip type: Traveled as a couple
Room Tip: Get to the pool early as sun loungers get taken up quick.
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1 Helpful vote
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Getaway64839963257 wrote a review Oct 2021
1 contribution1 helpful vote
+1
Hotel is nice, pool bar personel a little bit bored, but never been in four star hotel that hasn't A/C. Well they do have it, but it is on only summer months, when offseason October, they don't bother to put it on. I and I heard many others ask this, talked about same problem with many other clients. So no sleep at night, because room were terrible hot. So sad, that this ruined our thought about this hotel.
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Date of stay: October 2021Trip type: Traveled with family
Room Tip: If you want to sleep in cooled room, choose a another hotel. Very nice Love and Hate restauran...
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1 Helpful vote
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Response from Palm Oasis, Otros at Palm Oasis Maspalomas
Responded Oct 27, 2021
Dear customer, thank you for your comment. There is an error in your comment because we are not a four-star hotel but a three-star hotel. This is how it is advertised on all relevant hotel websites. In addition, there is a large sign at the entrance of the hotel where it clearly says that we are a three-star hotel. Consequently our prices are those of a three-star hotel. In addition to this error, our air conditioning service is available during the summer months, as it is advertised on all websites from which our accommodation can be booked. October is not summer. Even so, when the temperature rises considerably we put the A / C on. This is what happened this October, we decided to put the air conditioning specifically on the date you wrote this comment, but sadly You have not bothered to delete or update it, deliverately misleading the rest of Tripadvisor users. Kind regards.
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Craig D wrote a review Oct 2021
London, United Kingdom2 contributions1 helpful vote
We had a lovely stay at the Palm Oasis - great room with a nice view of the town. Pool and pool bar were perfect and the tennis court kept us active on the trip. The only call out is that the Hotel decided to turn the air-conditioning off half way through our holiday for the whole hotel.... because it is now Winter? May I add it was still 30 degrees every day after this decision was made by the hotel. This made it very hard to sleep at night. When the topic was raised, there were no portable fans available and the reception staff felt helpless to solve the problem as they said the decision was made by the owners of the hotel. We would revisit the Palm Oasis for sure, but I would want Palm Oasis to revisit their air conditioning policy in the meantime.
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Date of stay: October 2021
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PRICE RANGE
$77 - $126 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
palm oasis hotel maspalomas, maspalomas palm oasis, palm oasis maspalomas, palm oasis gran canaria
LOCATION
SpainCanary IslandsGran CanariaMaspalomas
NUMBER OF ROOMS
234
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Frequently Asked Questions about Palm Oasis Maspalomas
Which popular attractions are close to Palm Oasis Maspalomas?
Nearby attractions include Holidayworld Maspalomas Center (0.4 miles), Centro Commercial El Tablero (0.2 miles), and Axe Throwing Gran Canaria (0.10 miles).
What are some of the property amenities at Palm Oasis Maspalomas?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Palm Oasis Maspalomas?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Palm Oasis Maspalomas?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Palm Oasis Maspalomas?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Palm Oasis Maspalomas?
Conveniently located restaurants include Pomodoro & Mozzarella, Healthy be Good, and bar sport hawaii.
Are there opportunities to exercise at Palm Oasis Maspalomas?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Palm Oasis Maspalomas?
Yes, dry cleaning and laundry service are offered to guests.
Does Palm Oasis Maspalomas offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Palm Oasis Maspalomas?
The staff speaks multiple languages, including English, Spanish, French, and German.
Are there any historical sites close to Palm Oasis Maspalomas?
Many travelers enjoy visiting Finca Condal Vega Grande (8.4 miles).