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Apartamentos THe Koala Garden Suites

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Apartamentos THe Koala Garden Suites
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585 Reviews from our TripAdvisor Community

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Showing 317: English reviews
Manchester
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed yesterday NEW

I stayed at this hotel with my teenage granddaughter for 10 days from 15/08/2016. When we first booked in and they gave us a map to find our way around the property I thought it was huge!! Not so, when viewed on the map it looks bigger because the ground floor and first floor rooms are viewed side-by-side so it... More 

Helpful?
Thank Mancuniangirl
Krakow, Poland
Level Contributor
60 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

It's been my fourth time in Gran Canaria and I have never seen anything bad like this before. It is not hotel, it's survival camp only for champions. It should be closed, renovated, desinfected and maybe after that reopen. Why? Here you have some examples: 1.Damp, mould on the walls in the ground flloor suites, nasty smell, gigantic cockroaches, biting... More 

Helpful?
1 Thank taste-of-life1

Travelers are raving about these Maspalomas hotels

1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Well what can I say! Quite a lot of the reviews were negative and basically made us anxious about our visit. When we arrived we couldn't have been anymore ill advised. The hotel is great and the staff (especially evening meal) were brilliant and always welcoming and friendly towards us and our two children. We stayed in Zone 2 which... More 

Helpful?
Thank Jay H
Bridgend, United Kingdom
Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago

Lovely clean basic apartment Staff were lovely polite and friendly especially Fran Restraunt staff always busy clearing plates cleaning tables Santi Reuben and Fran tried their best to speak English ! Internet was hit and miss but free cheap enough to get taxi to Maspalomas or Plays del ingles Free Beach bus from the hotel Entertainment could have been better... More 

Helpful?
Thank Shelley W
Worcestershire, United Kingdom
1 review
1 of 5 stars Reviewed 1 week ago

Where to start. Reception staff unhelpful and rude. The only bar was tiny and understaffed, and could only get 2 drinks at a time, no good for a family of 4. the restaurant (well canteen) food was repetitive, cold and unappetising, we had to actually leave the complex and Walk to another one across a road to get to the... More 

Helpful?
Thank jimmyjones32
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We visited koala in May 16, myself and my partner were a little worried due to the reviews we had read on here. However we had the most wonderful time, the location is perfect as its quiet, right by a spar shop, taxi rank just outside, kids adventure land just a 2 minutes walk away, 5min journey to playa de... More 

Helpful?
Thank Chloe1785
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Good location - hotel is situated close to the leisure park and not far away from aquapark, next to the highway to Las Palmas. The staff is helpful but don't speak english very well. Hotel is very big (3or4 pools, restaurant, mini market), rooms are clean and spacious. Great place for people who don't need luxury.

Helpful?
Thank Anna M
Hertfordshire, United Kingdom
Level Contributor
3 reviews
3 of 5 stars Reviewed 2 weeks ago

My son and I had a week away, the only place available at the time. read previous reviews weren't good so dreading it at little. when we arrived around 11pm the checking was ok. we were staying in zone 5 which was a little walk from reception. the room was very clean. the room was cleaned daily and fresh towels... More 

Helpful?
Thank brownasaberry2016
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Just returned home from koala garden suites and can recommend if you are looking for an affordable base to explore maspalomas. We stayed self catering and had a quiet location with a lovely clean pool area that we shared with neighbouring apartments. The apartment itself was clean and well thought out with a shady balcony to escape the merciless heat!... More 

Helpful?
2 Thank Claire S
THe Koala Garde... T, Director General at Apartamentos THe Koala Garden Suites, responded to this review

Dear Claire S: First at all, thank you for your time in uploading your review at Tripsadvisor. Beside, thank you also for choosing THe Koala Garden for your holidays. We feel proud that you have enjoyed with us and your holidays at Koala Garden has been a good decision. It is important for us to receive such a comments since... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

- as me and my mum arrived to the hotel everything looked quite nice until to got to our room i was so disgusted the plugs are hanging out all the walls the shower didnt even stay on the hook, our bathroom door couldnt close so everytime we walk in our room it smells like sewage. - dont even get... More 

Helpful?
Thank Courtney J
THe Koala Garde... T, Director General at Apartamentos THe Koala Garden Suites, responded to this review

Dear Courtney: I do appreciate your review about your holidays at The Koala Garden. Besides, thank you also for choosing us in spite that you did not found what you was expecting. It is a shame that we were not able to offer you good instalations and good service. Trust me if I tell you that many guests enjoy their... More 

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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Kitchenette
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Apartamentos THe Koala Garden Suites is located 2 kilometers away from the sea and near the golf course in Maspalomas. In an ideal surrounding for your family vacation, Apartamentos THe Koala Garden Suites offers comfort and service. It features spacious and luminous apartments, which dispose of air conditioning and the equipment you need for your vacation. A shopping center and an amusement park are close to the complex; you will also find a wide offer in further entertainment and relaxing activities nearby. ... more   less 

Additional Information about Apartamentos THe Koala Garden Suites

Address: Calle Geminis 2 | San Bartolomé de Tirajana, Gran Canaria, 35100, Maspalomas, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > Maspalomas
Price Range: $58 - $98 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Apartamentos THe Koala Garden Suites 3*
Number of rooms: 229
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Also Known As:
Koala Garden Hotel Maspalomas
Koala Maspalomas
Koala Apartments Hotel Maspalomas
Koala Apartments Maspalomas
Apartamentos THe Koala Garden Suites Maspalomas, Gran Canaria
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