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Dunas Mirador Maspalomas

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2,790 Reviews from our TripAdvisor Community

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Showing 1,754: English reviews
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Essex UK
Reviewed yesterday NEW

This was the second visit to this hotel in two years. Each time we travelled as a group 10 last year and 7 this year. Positives. Hotel is well designed and attractive centered around a large pool and sun bed area. Receiption staff are friendly and helpful Busy pool bar fun with lots of people and lots going on. Biggest...

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Helpful?
1Thank GrahamEssexUK
midglam
Reviewed 2 days ago NEW

My Friend & I spent a week here,only fault we had was the placing of towels on beds, a number of beds are gone by 06.30 & on a number of occasions quite a lot of beds were empty for most of the day with people going down to the beach first & not coming back until late afternoon, also...

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Helpful?
1Thank MidglamShay
Dunashotels, Director de Relaciones Públicas at Dunas Mirador Maspalomas, responded to this review

Dear clients, Thank you very much for sharing your valuable opinion with us. We are content to read that you were satisfied with our services, despite the incidents you mentioned. Nevertheless, we are very thankful for informing us and we will promise to solve these problems. Customers´ reviews are essential for us to proceed with our good services, or to...

ireland
Reviewed 2 days ago NEW

travelled as a family, 2 adults, a teenager and a 10 yr old. stayed here for 6 day 16th march till 21 march, food was lovely but a bit the same after a few days. lovely heated pool , was like getting into a bath. good animation team, very enthusiastic. hotel needs to review the air conditioning. the weather wasn't...

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Helpful?
2Thank mumof3Ireland
Dunashotels, Director de Relaciones con Clientes at Dunas Mirador Maspalomas, responded to this review

Dear clients, Thank you very much for taking your time to sharing your valuable opinion with us. We are delighted to hear that you enjoyed your time at our hotel. Nevertheless, we regret to read that your stay did not meet your expectations to the fullest. We highly appreciate your praise for our hard working staff, but we also take...

Dover, United Kingdom
Reviewed 3 days ago NEW

Hotel lovely, clean food and drinks were good. The only let down was situation of hotel (which I knew about) there was nowhere to go but downhill and a major road to cross. However we enjoyed our rest.

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Helpful?
1Thank wakefield2410
Dunashotels, Director de Relaciones con Clientes at Dunas Mirador Maspalomas, responded to this review

Dear clients, thank you very much for taking your time to share your valuable opinion with us. We are delighted to hear that you enjoyed your restful stay at our hotel. Concerning your comment on the location of our hotel, I would like to add that one of the newest shopping centers in Maspalomas is near by the hotel and...

Shrewsbury, United Kingdom
Reviewed 3 days ago NEW

The hotel lacks something. We had 3 items go missing during our stay, we asked at reception but they werent interested. The bar area and pool area are really good, clean and tidy. The animation team work tirelessly. The food was excellent bar the puddings, fruit, youghurt and things resembling cake. No afternoon snacks. The rooms were basic but clean....

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Helpful?
1Thank Lucy5mum
Dunashotels, Director de Relaciones con Clientes at Dunas Mirador Maspalomas, responded to this review

Dear clients, thank you very much for taking your time to share your valuable opinion with us. We are content to hear that you were satisfied with our gastronomical services and our highly motivated animation team. We are also taking note of your criticism, which is highly important for us to continue with our good services or to improve them...

Manchester, United Kingdom
Reviewed 5 days ago NEW

Hotel is in need of total refurbishment OR demolishing. It is grubby from start to finish. Room D409 On arrival we paid for a safe that would not work ,we had 3 workmen look at it before it started to operate. The room on arrival didnt seem to bad but on closer inspection its very old and well used. The...

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Helpful?
1Thank ROBERT B
Dunashotels, Guest Relations Manager at Dunas Mirador Maspalomas, responded to this review

Dear Robert, thank you for visiting us. We regret very much your negative impression, our staff as well as animation work very hard for guest´s satisfaction, and feel very sorry for not being able to transmit this to you. We take good note of your criticism to improve and apologize for inconveniences ocurred. Regards, Angela Magni, Guest Relations

Greater Manchester
Reviewed 1 week ago NEW

Great week with the family, not much to do except soak up the amazing March weather 32C everyday, food and drink from morn till dusk , came home relaxed and would definitely go again same time next year

Review collected in partnership with this hotel
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2Thank michaelsE9945IY
Dunashotels, Director de Relaciones con Clientes at Dunas Mirador Maspalomas, responded to this review

Dear Sir: Thank you very much for your positive comment. We are glad to see that you enjoy our services of food and beverage as well as the relaxation that the hotel gives to the guests. Also we are happy too see that you enjoy the island and the fantastic climate. Hoping to see you soon again Best regards Luis...

Favang, Norway
Reviewed 1 week ago via mobile

Room was good sized, with a comfy bed and a big bathroom. But the room had seen better days. Bathroom door was splintering up and general wear and tear everywhere. The room had no fridge. Even with all inclusive it would be nice to have the oppertunity to have cold drinks in the room. Also our room faced the highway,...

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Helpful?
1Thank Eiandri
Dunashotels, Director de Relaciones con Clientes at Dunas Mirador Maspalomas, responded to this review

Dear Eiandri, thank you for your visit and review. We regret the negative impressions and criticism, we do our best to give a good service and take criticism very seriously as they help us to improve. The hotel will be refurbished this year partially in May - June, and will improve our standard, especially in the areas of pools and...

Ijmuiden, The Netherlands
Reviewed 1 week ago

This hotel is the worst place I ever stayed in all my years of travelling. The food I'd cold and so bad. The drinks even though we upgraded to the gold was disgusting and served in plastic cups. You can't get a sunned for love nor money. The staff are rude and never do I see them smile. Every day...

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Helpful?
2Thank donsu
Dunashotels, Director de Relaciones con Clientes at Dunas Mirador Maspalomas, responded to this review

Dear donsu we are really sorry to read your review and evaluation. As we explained to you here, all our food is served at the right teperature, which is taken daily and checked and registered, keeping written records of it. Also, we offered to make special food for you in case you could not find anything that you like, the...

Scarborough, United Kingdom
Reviewed 1 week ago

Review collected in partnership with Jet2holidays
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4Thank M7284FVjosephw
Dunashotels, Director de Relaciones con Clientes at Dunas Mirador Maspalomas, responded to this review

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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The varied entertainment program for all ages and its spacious double and family rooms make this the ideal place to make the most of every minute of a family holiday. Located in Sonnenland (Maspalomas), there is a free shuttle bus service to the beach several times a day. Relax in the jacuzzi between 2 swimming pools and let us keep your family amused with our extensive entertainment program. This hotel is ideal for families or couples seeking a fun place to be and who want to enjoy the day with us. ... more   less 

Additional Information about Dunas Mirador Maspalomas

Address: Calle Einstein s/n, 35100, Maspalomas, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > Maspalomas
Price Range: $93 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Dunas Mirador Maspalomas 3*
Number of rooms: 437
Reservation Options:
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Also Known As:
Dunas Mirador Maspalomas Hotel Maspalomas
Dunas Mirador Hotel Maspalomas
Maspalomas Dunas Mirador Hotel
Dunas Mirador Maspalomas Gran Canaria
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Questions & Answers

Here's what travelers have asked, with answers from Dunas Mirador Maspalomas staff and other travelers.
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Questions? Get answers from Dunas Mirador Maspalomas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for room with a pool view”
 of 5 bubbles GrahamEssexUK, yesterday | Read review
“We had pool view which was good, when your balcony door is closed its very quiet”
 of 5 bubbles MidglamShay, 2 days ago | Read review
“pool view block B gets lovely evening sun”
 of 5 bubbles mumof3Ireland, 2 days ago | Read review
“All good rooms”
 of 5 bubbles Lucy5mum, 3 days ago | Read review
“Swap Hotels”
 of 5 bubbles robertbL9108DU, 5 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question