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Seaside Grand Hotel Residencia

Travelers' Choice award winner
GreenLeadersBronze level
5.0 of 5
Hotel website
Avenida del Oasis 32, 35100, Maspalomas, Gran Canaria, Spain
1 room 1 adult
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Seaside Grand Hotel Residencia
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440 Reviews from our TripAdvisor Community

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cumbernauld
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This was our 9th visit to the hotel but when there we heard of guests who had been more than 20 times !!!!!! so we are beginners. From our first visit in the early 2000s we still recognise some of the staff who have been there every time and each continues to provide the excellent levels of service you would... More 

Helpful?
2 Thank eannh
Robert H, Director General at Seaside Grand Hotel Residencia, responded to this review

Dear guests, Thank you so much for your 9th stay with us. We highly appreciate your loyalty and I am happy to read that you again enjoyed your stay with us! We are very happy and proud that a lot of the staff is with us from the beginning of the opening or shortly after since the staff makes the... More 

UK
Level Contributor
278 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I'm a bit slow in writing this review as we visited at the end of August 2015 but this hotel was so good that we still wanted to write the review. On arrival at the hotel we were given a warm welcome from the staff and also given a cold towel. We were then given a complimentary drink from the... More 

Helpful?
2 Thank MrMrsHill
Robert H, Director General at Seaside Grand Hotel Residencia, responded to this review

Dear Mrs. and Mr. Hill, Thank you for reviewing your stay in August 2015 on Tripadvisor. It was a great pleasure to having been your host for your holidays on Gran Canaria. I am thrilled to read that you had a fantastic holiday with us and that you found the hotel “amazing” Apart from the bespoke and personal service we... More 

Warwickshire
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We have travelled all over the world staying at many five star hotels. This was our third visit to this hotel and it is absolutely fantastic. The rooms are spacious and very comfortable, the pool is heated and gorgeous, the food is Michelin standard. The staff are very attentive nothing is too much trouble and every attention to detail is... More 

Helpful?
1 Thank traveller0212
Robert H, Gerente at Seaside Grand Hotel Residencia, responded to this review

Dear guest, Thank you so much for your recent visit to our Seaside Grand Hotel Residencia. It is a great pleasure to read that your holiday was simply wonderful and that you rated the hotel as absolutely fantastic. The chef is thrilled to hear that you found the food on Michelin star level. The culinary team always works hard to... More 

Lincoln, United Kingdom
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have just returned from our first visit to the hotel and it is very hard to find any fault whatever. It is a beautiful relaxing hotel with excellent staff. We had a garden room on the ground floor and we chose half board because of the reputation of the food. We were not disappointed, the food is of the... More 

Helpful?
3 Thank Cloughie
Robert H, Gerente at Seaside Grand Hotel Residencia, responded to this review

Dear Cloughie, Thank you very much for having chosen our Seaside Grand Hotel Residencia during your recent holidays on Gran Canaria. I am very happy to read that you enjoyed your stay a lot and that we have met your expectations especially in regards to the food on offer. I am certain that the team will be very encouraged by... More 

Perth UK
Level Contributor
65 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel consist of blocks of villas arranged either side of a lovely pool and interspersed by well-tended gardens. As you would expect with a hotel of this standard, everything is spotlessly clean and staff are constantly attending to the comfort and pleasure of residents. Food, both at the buffet breakfast and dinners is of the highest standard with good... More 

Helpful?
1 Thank BobTPerth
Robert H, Gerente at Seaside Grand Hotel Residencia, responded to this review

Dear BobT Thank you so much for your visit to our Seaside Grand Hotel Residencia. I am very happy to read that you enjoyed your stay with us and that you found the hotel as a good value! One of our main goals is to delight the guest with personalized and warm service as well as to offer the best... More 

Buckingham, United Kingdom
Level Contributor
176 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed for a week at the Gran Residencia last week. It really is a beautifully furnished boutique hotel with very friendly and efficient staff , and set in lovely sub- tropical gardens and less than 5 minute walk to lighthouse, sea and Melanoras shops and restaurants. The category B rooms are a very good size, well furnished with good... More 

Helpful?
2 Thank bucksonians
Robert H, Director General at Seaside Grand Hotel Residencia, responded to this review

Dear guests, Thank you very much for your recent stay a tour Seaside Grand Hotel Residencia! It is a great pleasure to learn that you had a fabulous stay with us. I appreciate that we met all your expectations and that you found the hotel a real 5 star “gran lujo” hotel. The culinary team around our chef, Wolfgang Grobauer,... More 

lincolnshire
Level Contributor
42 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed December 16, 2015

Just returned from a week at the Grand Residencia, it is faultless, we had a suite overlooking the pool which we will try to get next time.The staff in all departments are wonderful and the food is exceptional. It is like a peaceful oasis from the outside world, you really have no reason to leave the hotel unless for excercise... More 

Helpful?
7 Thank tony w
Robert H, Manager at Seaside Grand Hotel Residencia, responded to this review

Dear Tony W, Thank you so much for having been with us again. It is a great pleasure to read that you had another faultless stay. I highly appreciate your lovely words about our staff and the food and especially that you prefer to stay with us that rather go to the Caribbean. It is true; there is no need... More 

Formby
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed December 15, 2015

This hotel is a boutique hotel of the highest quality. This has been our third visit at this time of the year and we were blessed with marvellous weather. The staff are first class and it is a comfort as the manager is always visible which shows the care the management take in offering a great service. The rooms are... More 

Helpful?
6 Thank Roy M
Robert H, Manager at Seaside Grand Hotel Residencia, responded to this review

Dear Roy M. Thank you very much for your third visit to our hotel. It is a great pleasure to read that you again enjoyed your stay with us. Thank you so much for the nice words and for recommending us. I have shared your review with the team and I am certain that it is a great encouragement for... More 

moreton in marsh
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed December 7, 2015

We have been 8 times now. This visit was for 9 days and we had an excellent time. Food is a;ways good but this time was superb. The staff are well trained and the service is excellent. Hope to go again!

Helpful?
4 Thank peter d
Robert H, Director General at Seaside Grand Hotel Residencia, responded to this review

Dear Peter D. Thank you so much for your 8th stay with us! It is a great pleasure to learn that your stay was excellent and that you enjoyed the food even more this time. All our staff is thrilled about the nice comments and we look very much forward to your return. Warm regards, Robert Heitzig General Manager Seaside... More 

Cottingham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 4, 2015

Amazing beautiful stylish hotel with great facilities and set in great location near beach and shopping areas with bus and taxis close by. A real experience of a high class 5 star hotel but at a high cost.

Helpful?
3 Thank jcvanjohn
Robert H, Director General at Seaside Grand Hotel Residencia, responded to this review

Dear guests, Thank you for your recent stay at our Seaside Grand Hotel Residencia. I am thrilled to read that you had a real experience of a high class 5 star hotel. We feel that we do offer a great price-value and all our staff is highly dedicated to delight our guests with a great experience to make their stay... More 

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