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BEST WESTERN Hotel Cristallo Rovigo

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BEST WESTERN Hotel Cristallo Rovigo
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332 Reviews from our TripAdvisor Community

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Showing 37: English reviews
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We have just stayed here for four nights whilst visiting friends in Rovigo. The hotel is convenient for the town centre, being just a ten minute walk away. We stayed in a suite, which was great to have plenty of space and not too expensive either. There was both an espresso maker and a kettle in the room. Breakfast was... More 

Helpful?
Thank Jenny-and-Paul-Glos
Bellevue, WA
Level Contributor
133 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife has cousins in Rovigo and when we visit, we stay at the Best Western Cristallo. This is an older hotel and is dated in appearance. However, it has many good points. One of its big pluses is that it is very conveniently located: right across the street from a major bus terminus and just a few minutes flat... More 

Helpful?
Thank SenorGregorio
Cristall0R, Direttore vendite at BEST WESTERN Hotel Cristallo Rovigo, responded to this review

Dear SenorGregorio, I am Silvia the Sales Manager of the Hotel and I am really thankful for your feedback. I appreciate especially your comments about the staff, we work hard every day to guarantee a memorable stay to our guests. We hope to see you again in the future, next time you come to visit the relatives in Rovigo. Thanks... More 

Belgrade, Serbia
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 29, 2016

We went to a business trip to Bologna and booked this hotel which is very close to highway so it took around 30-45 minutes to get to Bologna. Rovigo is a nice small town, so don't expect some luxury but the hotel is very clean, with quite good food and great service. Staff is very nice and helpful. Great value... More 

Helpful?
Thank Daniel G
Cristall0R, Direttore vendite at BEST WESTERN Hotel Cristallo Rovigo, responded to this review

Dear Mr. Daniel G., I am Silvia Sales Manager of the Hotel, thanks a lot for your feedback. I am glad that you appreciated our service, staff and food. We are always at your disposal. We hope to see you again in the future. Kind regards. Silvia Felletti | Sales & Marketing Manager More 

Lancaster, New York
2 reviews
5 of 5 stars Reviewed July 7, 2016 via mobile

I stayed at the best western hotel cristallo for a little over 60 nights the first few months of the year. They did an incredible job! I cannot say enough good things about the staff and how well the hotel was ran. They made my stay easy and comfortable and I am grateful for the wonderful job they did! The... More 

Helpful?
Thank broezel
Cristall0R, Direttore vendite at BEST WESTERN Hotel Cristallo Rovigo, responded to this review

Dear Broezel, thank you very much for your feedback. It was a pleasure to have as our nice guests, and we are always at your disposal. I will forward your comment to all the staff, I am proud of all. Our job means passion, helpfulness and friendliness and we are happy to do it well every day. If you have... More 

Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 10, 2016

I use to stay at the hotel when in business trip and it is located close to the train station, so very comfortable coz you dont need taxi if travelling by train. breakfast and lunch are very good. never tried dinner.

Helpful?
Thank armando s
Cristall0R, Direttore vendite at BEST WESTERN Hotel Cristallo Rovigo, responded to this review

Dear Mr. Armando, I am Silvia the Sales Manager of the Hotel. Thank you very much for your kind good feedback. I am glad to read about the breakfast and lunch, and I advice you to try also the dinner, we have just modify our menu a la carte. Hoping to see you soon, I wish you all the best.... More 

Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed April 18, 2016

We chose Rovigo as we were coming from Slovenia and wanted a place right off the highway, close to but not in, Bologna as the next morning it was only 45 minutes to the Bologna terminal where we needed to catch a train. Parking and breakfast was included, and we wouldn't get charged an extra fee for trying to drive... More 

Helpful?
Thank Wolly_Woolacombe
Cristall0R, Direttore vendite at BEST WESTERN Hotel Cristallo Rovigo, responded to this review

Dear Wolly_Woolacombe, I am Silvia the Sales Manager of the Hotel. Thank you very much for your feedback in Tripadvisor. We are glad that you enjoyed you stay at our Hotel. We are always at your disposal. Kind regards. Silvia Felletti Sales & Marketing Manager More 

New Rochelle, New York
Level Contributor
49 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed February 2, 2016

We stayed there for two nights in January. The service was great and our room was clean. We did stay in a deluxe room, and the "extras" were very positive. It is important to know that the hotel is within walking distance of the train station. That was incredibly helpful. Overall, we had a nice experience.

Helpful?
Thank sandymoose527
Cristall0R, Direttore vendite at BEST WESTERN Hotel Cristallo Rovigo, responded to this review

Dear sandymoose527, I am Silvia the Sales Manager of the Hotel. Thank you for your review. We are happy you enjoyed your stay in our hotel, this means that we achieved one of our goals! We are glad you also liked our superior room: it is our biggest room with several benefits, such as one Illy coffee machine inside the... More 

Ashington, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed October 22, 2015

Staff excellent, polite and friendly and would do anything to sort out a minor question or problem. Room ultra spacious, clean, quiet and very comfortable. Had dinner every night at the hotel and was never disappointed, again staff helpful and friendly. Wi-fi typically very good, and the 2 glitches were sorted promptly by reception. One of the best breakfast buffets... More 

Helpful?
Thank HDA99
Cristall0R, Direttore vendite at BEST WESTERN Hotel Cristallo Rovigo, responded to this review

Dear HDA99, I am Silvia the Sales Manager of the Hotel, thanks a lot for your feedback, I am very proud to read your words especially about the Staff and the breakfast, they are some of our strong points . We work hard every day for our customers’ satisfaction, I will inform all the staff about your point of view.... More 

London, United Kingdom
Level Contributor
125 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed September 22, 2015 via mobile

To be clear, the rooms are quiet, clean and comfortable and the location is a handy five minute walk from the train station with direct links to Venice, Ferrara, Padova, etc. I've marked down as we were visiting with a group and provided with a vastly inferior breakfast each morning. When I tried to go fetch a few things not... More 

Helpful?
Thank Emily A
Cristall0R, Direttore vendite at BEST WESTERN Hotel Cristallo Rovigo, responded to this review

Dear Mrs. Emily, I am Silvia the sales manager of the Hotel. Thank you very much for your feedback in Trip Advisor. We try to do our best every day with all our guests, individual and group ones. About your stay, I inform you that we offer a special price for groups 50% discounted for the period, and in the... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed September 6, 2015 via mobile

Several senior staff were argumentative and sullen. Air conditioning did not work and despite the temperature clearly registering as 29 degrees (and even higher at night so difficult to sleep), I was treated as though I was lying. Why would I ? Similarly some of the staff in the restaurant just couldn't be bothered. Head waiter looked bored and impatient... More 

Helpful?
Thank anne d
Cristall0R, Direttore vendite at BEST WESTERN Hotel Cristallo Rovigo, responded to this review

Dear Mrs. Anne D., I am Silvia the Sales Manager of the Hotel. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important for us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More 

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
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About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about BEST WESTERN Hotel Cristallo Rovigo

Address: Viale Porta Adige 1, 45100, Rovigo, Italy
Location: Italy > Veneto > Province of Rovigo > Rovigo
Price Range: $78 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Hotel Cristallo Rovigo 3*
Number of rooms: 48
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Also Known As:
Best Western Rovigo
Rovigo Best Western
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