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Eastwell Manor

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972 Reviews from our TripAdvisor Community

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Showing 938: English reviews
Guildford, United Kingdom
Reviewed yesterday NEW

Just returned from a disappointing visit to Eastwell manor.I had booked a champagne afternoon tea for my twin god daughters 18th birthday treat. Called yesterday to double check that there was one vegetarian option and no salmon sandwiches to be served and requested a bit of a fuss for the special occasion and was assured there would be a 'happy...

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1Thank JoH582
Ashford, United Kingdom
Reviewed 3 days ago NEW

Disappointing lunch at Eastwell Manor today. 1) Table wasn't laid when we were seated. 2) They served the wrong much dearer Champagne 3) No decorations in the bar area or the restaurant, even though advertised 'spectacular xmas decorations from end Nov' 4) Turkey Lunch was missing some elements, stuffing and bacon wrapped sausage. 5) No crackers or novelties as advertised...

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Thank Pat K
Kent
Reviewed 4 days ago NEW

My friends (6) of us have just returned from our annual overnight Christmas pilgrimage to Eastwell Manor. The arrival at Eastwell Manor is always impressive as it is such a beautiful manor house in picturesque grounds. As the 6 of us want to spend as much time together over the 24 hour period we always stay in one of the...

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Thank Judylee60
Chatham, United Kingdom
Reviewed 1 week ago NEWvia mobile

Still offering warmth and luxury but for many more people. Very beautiful setting, helpful staff but for similar money as 30 years ago. Chritmas is being celebrated with roaring fires and maheusive trees x

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Thank Liz A
London, United Kingdom
Reviewed 1 week ago

Booked family meal to celebrate birthday and unfortunately was ruined by terrible service. Appallingly slow despite constant chasing, had to refill drinks ourselves and meals were served incomplete so while waiting for remedy remaining diners' meals were cold.

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1Thank Kat R
London, United Kingdom
Reviewed 1 week ago via mobile

Stayed recently in clover cottage. I'd been raving about how wonderful the experience would be as I have stayed before. Arrived in the cottage....no sherry. ...no mints....rang reception and was informed that you don't get this anymore in the cottages. Such a shame as it's a nice little touch and gives a welcoming experience. We wondered what else had changed...

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2Thank gfcjules
managementeastwell, Guest Relations Manager at Eastwell Manor, responded to this review

Delighted that overall you enjoyed your stay and thank you for drawing these matters to our attention - they will be addressed immediately.

Scheveningen, The Netherlands
Reviewed 1 week ago

Eastwell Manor was a pleasant surprise. Beautiful manor in a grand setting. We stayed in one of the cottages, which was clean and with all amenities. Staff was very friendely and helpfull. Unfortunately we couldn't dine in the Manor restaurant and the Pavillion food wasn't great. Spa and fitness facilities are grat.

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Thank Willem H
managementeastwell, Guest Relations Manager at Eastwell Manor, responded to this review

Thank you, we are delighted you enjoyed your stay. The Pavilion Restaurant is our more relaxed, bistro style restaurant.

Reviewed 1 week ago

I have just returned from an amazing break at Eastwell Manor. Both the facilities and level of service were outstanding. The grounds (special mention to Jamie) were a thing of beauty as was the Manor House itself. The Pavillions Spa (special mention to Graham Levitt) is a must. The continental breakfast was bountiful enough to set you up for the...

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1Thank Tana A
managementeastwell, Guest Relations Manager at Eastwell Manor, responded to this review

Thank you, we are delighted to read we ticked all the boxes! We hope you will visit us again soon.

Reviewed 1 week ago

I really wanted it to have improved for my mums birthday afternoon tea, but it hadn't. Our coats weren't taken, I had to aproach someone in reception as they were all too busy (hardly anyone else there at this point). No lovely silver tea pots (I saw them in a cupboard). No one asked us if we wanted anything else,...

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2Thank Jannine L
managementeastwell, Guest Relations Manager at Eastwell Manor, responded to this review

Thank you for pointing out these inexcusable errors on our part. One of our lovely silver teapots should have been used and we apologise unreservedly that it was not. We are very sorry we did not meet your expectations and will be addressing these issues with the staff today. We hope you will visit us again, we are certain you...

United States
Reviewed 2 weeks ago via mobile

Had a grand meal at Eastwell Manor. The food was excellent and the service was first class. I highly recommend the beef. Make sure you get out and walk the gardens before you leave. A sit by the fire with a cup of good tea will warm you on a cold winter day.

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Thank repbrock
managementeastwell, Guest Relations Manager at Eastwell Manor, responded to this review

Delighted you enjoyed your visit. The kitchen brigade and serving staff (in particular) have asked me to thank you for your comments. Thoughts are turning to Christmas and the decorating is in full swing, the trees having been delivered earlier this week.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf course
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Eastwell Manor

Address: Eastwell Mansion Eastwell Park, Boughton Lees, Ashford TN25 4HR, England
Location: United Kingdom > England > Kent > Ashford > Boughton Lees
Price Range: $118 - $305 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Eastwell Manor 4*
Number of rooms: 62
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Also Known As:
Eastwell Manor Ashford
Eastwell Manor Hotel Ashford
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Questions & Answers

Here's what travelers have asked, with answers from Eastwell Manor staff and other travelers.
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Questions? Get answers from Eastwell Manor staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I didnt stay only had lunch”
 of 5 bubbles 640patk, 3 days ago | Read review
“Elderflower Cottage was extremely peaceful.”
 of 5 bubbles 399tanaa, 1 week ago | Read review
“Book a room in the Manor House.”
 of 5 bubbles secretshopper007552, 3 weeks ago | Read review
“Did not stay at the hotel, we were only there for afternoon tea”
 of 5 bubbles SandRKent, 4 weeks ago | Read review
“Don't bother with the restaurant”
 of 5 bubbles JacquiP_12, 4 weeks ago | Read review
5 of 5
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