About

4.0

Very good

2,563 reviews

#1 of 2 hotels in Cape Naturaliste

Location

4.6

Cleanliness

4.1

Service

4.0

Value

3.7

Enchanting Pullman Bunker Bay Resort is an idyllic 5-star retreat 3 hours south of Perth in the heart of Western Australia's picturesque, world renowned Margaret River wine region. This luxurious oasis is nestled on the pure white sands and azure waters of tranquil Bunker Bay and spans 35 acres of beautifully landscaped native gardens, bordered by the Cape Naturaliste National Park. The resort offers 150 luxuriously appointed studio, 1, 2 and 3 bedroom villas in contemporary Australian style; natural local materials have been used wherever possible and internal finishes include sandstone, Jarrah timber floors and limestone feature walls. All villas offer a choice of garden or lake views and private courtyard or deck. Resort facilities and services include 24-hour reception, concierge and room service, complimentary WiFi in common areas, heated infinity-edge swimming pool, tennis court, gymnasium and playground with BBQ picnic area. Other Side of the Moon Restaurant presents distinctly "Modern Australian" menu a choice of alfresco or indoor dining with superb Indian Ocean vistas. Also overlooking the water is Bunker Bay Bistro & Bar, ideal for casual dining and cocktails with friends and family. Both venues are complemented by an impressive wine list showcasing local favourites. The resort's award-winning health and rejuvenation day spa, Vie Spa, offers luxe treatments that echo the relaxed, natural feel of its secluded South-West location. Each of the 6 spa suites features the beauty of natural light with the privacy of your own secluded courtyard and personal shower. Alternatively, 2 'couple's suites' are available, perfect for romantic shared experiences. With recreation in mind, the resort also offers complimentary weekly activities for adults and children, including yoga, wine tastings and arts and crafts. Local attractions abound with 90+ superb wineries and cellar doors just moments away, alongside a plethora of natural attractions and unique activities including art and craft galleries, magical Ngilgi Cave, the Cape Naturaliste Lighthouse and seasonal whale-watching and wildflower tours.

Location

42 Bunker Bay Rd Off Cape Naturaliste Road, Bunker Bay, Cape Naturaliste, Busselton, Western Australia 6281 Australia

011 61 8 9756 9100

Pullman Bunker Bay Resort Margaret River Region

Getting there

Car recommended

Grade: 48 out of 100

48

Perth Airport

123.6 mi•

See all flights

Rental Cars

See all Cape Naturaliste rental cars

See all nearby hotels

6 Restaurants

within 5 miles

Wise Vineyard Restaurant

551

3.3 mi•$$ - $$$•Australian

Eagle Bay Brewing Co

739

2.8 mi•$$ - $$$•Pizza

Bunkers Beach House

829

4 min•$$ - $$$•Australian

Meelup Farmhouse

106

3.5 mi•$$ - $$$•Australian

See all nearby restaurants

11 Attractions

within 5 miles

4 min•Bodies of Water

Sugarloaf Rock

323

1 mi•Geologic Formations

Cape Naturaliste Lighthouse

972

1 mi•Lighthouses

See all nearby attractions

Traveler Insights

This summary was created by AI, based on 46 recent English reviews.

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Pullman Bunker Bay Resort Margaret River Region garners mixed reviews from travelers. Many praise the spacious rooms with lovely views and tranquil beachside location, though some find it isolated. The cleanliness and upkeep of the rooms and amenities are inconsistent, according to guests. While some find the staff friendly and efficient, others express dissatisfaction with the service. The resort frequently earns criticism for its high prices, with many guests feeling the value for money is lacking, especially considering the average food quality.

Location

Picturesque

Atmosphere

Rustic

Rooms

Unkempt

Value

Overpriced

Cleanliness

Inconsistent

Service

Inconsistent

Amenities

Satisfactory

Location

Picturesque

Many travelers praise the location for its proximity to the beach, tranquility, and beautiful views, although some find it quiet and isolated, particularly for families with kids.

Jane T
Sep 2023 • 4 contributions
...Truly was an amazing location, natural bushland with the Indian Ocean in sight with whales migrating...
Kane P
Jul 2023 • 14 contributions
Lovely location but if you have kids, you may find it a bit too quiet (and definitely in the winter)...
mazziePerth_Wa
Jul 2023 • 35 contributions
...Will start of with pros Great location and friendly staff...
Di P
May 2023 • 21 contributions
Fantastic location and friendly staff...
ffsquare
Apr 2023 • 146 contributions
...The location is just amazing, peaceful, next to the beach, close enough to Dunsborough and the Margaret River Region...
Becky R
Jan 2023 • 2 contributions
...The location is lovely with a nice balcony and view out to the ocean...
Michael D
Nov 2022 • 38 contributions
...Its ideal location allows the individual to explore the finest wine country in WA – Margaret river region, the quaint town of Dunsborough, Cape Naturaliste and so many other pretty places...
RLIA
Sep 2022 • 1 contribution
...Beautiful location however improvements needed ...

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Atmosphere

Rustic

Many travelers appreciated the spacious, well-appointed rooms with lovely views. However, some found the rooms dated.

planetwonderer
Aug 2023 • 96 contributions
...Our room was so lovely, quiet, large and comfy...
Cheyenne D
Apr 2023 • 1 contribution
...The rooms were lovely, clean and modern...
ffsquare
Apr 2023 • 146 contributions
...So every time we went from the bedroom to the living space you had to put something decent on...
S D
Apr 2023 • 90 contributions
...Lobby and restaurant very nice and food both breakfast and evening meal was very nice... Samson was brilliant from start to finish...
Shell-Radar
Mar 2023 • 41 contributions
...I liked the way the resort was built into the environment with the native flora and fauna...
Vince M
Mar 2023 • 1 contribution
...The room was spacious and clean, and the infinity pool was beautiful, as was the scenery...
Steve
Jan 2023 • 27 contributions
...But what we want is some level of quality in basics like bed/pillows and food...
brown-and-cony
Dec 2022 • 321 contributions
...The room was also quite dated...
Phil L
Oct 2022 • 319 contributions
...The villas themselves are spacious and well appointed, with balconies overlooking the lake...

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Rooms

Unkempt

Many travelers criticized the rooms' cleanliness and upkeep, though some found them spacious and comfortable.

Anthony M
Jul 2023 • 1 contribution
...The 2 bedroom villas are well designed and the walk to the beach is breathtaking...
MrD
Jul 2023 • 269 contributions
...The villas rooms are bit dated but still very nice and comfortable, the shared facilities of lobby and restaurant are also very nice and well maintained...
mazziePerth_Wa
Jul 2023 • 35 contributions
Stayed for three night for my sisters 60th in a two bedroom Villa... The rooms never felt clean and given they say it’s a 5 star resort I would have expected more...
Julia N
Jun 2023 • 6 contributions
...The hotel rooms are comfortable and quiet, food and staff are wonderful... It seems the larger villas have washingmachines and dryers but not the king studio rooms, like we don’t need to do laundry... I ended up hand washing in the room which was not ideal...
ffsquare
Apr 2023 • 146 contributions
Seriously thought of only giving the Pullman three stars due to the serious lack of privacy in the rooms... So every time we went from the bedroom to the living space you had to put something decent on... Friends described the rooms as tired, I described them as cheap...
chrissym1965
Apr 2023 • 265 contributions
Check in was easy with friendly staff and we driven with a luggage to our room by the wonderful Sammy the porter, absolutely beautiful person, you should be proud of him. We stayed in a one bedroom lakeside villa which was quiet and only a short walk to the beach...
S D
Apr 2023 • 90 contributions
...However rooms are very tired and lack 5* touch you may expect...
Shell-Radar
Mar 2023 • 41 contributions
My wife and I stayed five nights at the Pullman Bunker Bay Resort in a Studio Villa Garden room No... The room was spacious including the bathroom with a separate bath and the bed being very comfy... The room rate included breakfast which was one of the better breakfast’s we had on the trip being well laid out with a large choice of food being replenished regularly... The room itself was showing its age but was immaculately cleaned each day and a good size but most importantly a comfy bed... Instead, a tried to drive to the room but once I saw the small paths linking the rooms realised that this wasn’t right... We were greeted at the room with a share platter and a bottle of WA wine...
Stuart F
Feb 2023
...Room in generally poor condition, infested with ants...
Steve
Jan 2023 • 27 contributions
...The one bedroom villa super close to the beach... Breakfast was good but dinner was very average ,and beds rock hard -fix the basics and we would recommend but when bedding and dinner so below average we couldn’t recommend...
Jacob B
Jan 2023
...A bit shocked when we walked into our $800 per night villa... The room was not cleaned properly, the deck needs to be cleaned from bird and duck poop.. there is even a broken fly screens with cobwebs and the bathroom floor grout is full of dirt and buildup is unbelievable... Like seriously what am I paying $800 per night for?... And I’ve booked 2 villa’s to say the least... Do yourself a favour and book an AirBnb instead, at least you can get your money back...
traveller3431
Jan 2023 • 64 contributions
...Whilst all the room staff were friendly enough there was a distinct lack of help or assistance when required by reception or management...
DKDigital
Jan 2023 • 28 contributions
We had a wonderful time at Bunker Bay in a beautiful studio air-conditioned room and a very comfortable big bed, the lovely big bath was a treat and place to relax... It is a beautiful hotel with amazing views and private quiet rooms, it was the perfect trip for us, see you again next year!...
Harrison J
Jan 2023
...Unfortunately we were a little disappointed with the rooms a little small for the price we had to pay, although the staff were lovely which made it a lot better...
cjm60
Dec 2022 • 171 contributions
Our son booked this for us, his wife and two kids for 5 nights over Christmas... When we went into the dining room for breakfast we noticed that the chairs were badly stained and very dirty...
brown-and-cony
Dec 2022 • 321 contributions
This had always been my aspirational South-West accommodation but was always too overpriced to be a consideration... The hotel contacted us a couple of days before our stay to confirm our bedding configuration, but when we arrived it wasn't what we asked for... The room was also quite dated... Would definitely stay in an Airbnb type place instead of here if I were to revisit the region...
Christine
Nov 2022 • 309 contributions
...We stayed in a 2-bedroom, beautiful villa but unfortunately, the housekeeping was way below expectations...
Cam2011_11
Oct 2022 • 102 contributions
...House keeping you had to ask for which we did twice in a seven day stay... Of six bays near the two accessible rooms, they were usually full bar one of people who I could only describe as lazy, entitled and insensitive...
Liscur
Oct 2022 • 6 contributions
...They are using the Covid as a reason that they are understaffed for not cleaning rooms. You don’t get any compensation for not having your rooms cleaned or the fact that they can’t staff the restaurant for multiple sittings in one night...
ChopstaR87
Oct 2022 • 331 contributions
We stayed here for 3 nights 28/10 to 31/10 in a one bedroom lake view villa. Overall a great hotel sitting in the bushland right next to the beach, the room was very spacious and was self-contained... The room is a little tired regarding technology, but that’s the only real negative...

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Value

Overpriced

Travelers frequently mentioned that the hotel was overpriced, with some expressing disappointment in the value for money. The high cost of food and drinks was also mentioned.

Kane P
Jul 2023 • 14 contributions
...Even a mattress topper was useless... Food and beverage lets the Pullman Bunker Bay down... But for the deal we were on (Luxury Escapes) it was reasonable...
mazziePerth_Wa
Jul 2023 • 35 contributions
...The rooms never felt clean and given they say it’s a 5 star resort I would have expected more... Overpriced and not 5 star and extremely disappointing as never felt it was a special time made for my sister...
ffsquare
Apr 2023 • 146 contributions
Seriously thought of only giving the Pullman three stars due to the serious lack of privacy in the rooms... Friends described the rooms as tired, I described them as cheap... The couches were cheap foam jobs that if you sat on one end you might end up on the floor...
Shell-Radar
Mar 2023 • 41 contributions
...Being a Gold member it would have been nice to get an upgrade for the first time but not to be... The room rate included breakfast which was one of the better breakfast’s we had on the trip being well laid out with a large choice of food being replenished regularly...
Stuart F
Feb 2023
...Very expensive glass of red wine was so old it was almost fizzy....
Chris B
Feb 2023 • 1 contribution
...We went for the $29 beef burger thinking we might had been getting a gourmet home made one...
mandyc559
Jan 2023 • 1 contribution
Studio room kitchen is tiny, literally a sink and room just about for a kettle and coffee maker... Food way over priced and we have so far had two very poor pizzas, yet to try a’le carte... Nice little view of the lake, but had to sell a kidney to afford it... The Australian staff surly but the others very pleasant indeed., Be prepared to pay an extra $35 per night if you wanna watch a movie...
Becky R
Jan 2023 • 2 contributions
...Unfortunately we were a little disappointed with the facilities as we expected a little bit more considering the price - although saying this we feel the staff made up for it by being so helpful and polite...
traveller3431
Jan 2023 • 64 contributions
For a very expensive 5 star resort this place leaves a lot to be desired... If we ever visit the region again we will most likely stay elsewhere even though we have Accor membership...
Harrison J
Jan 2023
...Unfortunately we were a little disappointed with the rooms a little small for the price we had to pay, although the staff were lovely which made it a lot better...
Jacob B
Jan 2023
...A bit shocked when we walked into our $800 per night villa. Definitely not I expected it when paying this amount of money... Like seriously what am I paying $800 per night for?... And I’ve booked 2 villa’s to say the least... Definitely not the variety expected for a 5 star resort.... Do yourself a favour and book an AirBnb instead, at least you can get your money back...
cjm60
Dec 2022 • 171 contributions
Our son booked this for us, his wife and two kids for 5 nights over Christmas... The bar prices were ridiculously high as was the food menu so we decided to sort our own...
brown-and-cony
Dec 2022 • 321 contributions
This had always been my aspirational South-West accommodation but was always too overpriced to be a consideration... Would definitely stay in an Airbnb type place instead of here if I were to revisit the region...
Christine
Nov 2022 • 309 contributions
...We stayed in a 2-bedroom, beautiful villa but unfortunately, the housekeeping was way below expectations...
Elyssa H
Nov 2022 • 87 contributions
For a luxury, 5 star resort it is very over priced... not sure we would rush back any time soon...
Liscur
Oct 2022 • 6 contributions
...The breakfast is equivalent to that of a 70s motel... It’s was a clear disappointment staying here after waiting since 2019 to have this holiday... Beware others staying here at the exorbitant price being asked, it is not a five star experience...
Cam2011_11
Oct 2022 • 102 contributions
This is definitely not worth the money nor could be classified as a five star resort... It took two days to get a shower chair despite prior arrangements and three times asking reservations for one...
kerching
Sep 2022 • 83 contributions
...The property also impressed our friends who joined us from various other lodgings with comparable prices... Best whale sighting ever, compared to the tail flips i see on paid trips out to the sea...
feizhu
Sep 2022 • 157 contributions
...3) Breakfast at The Other Side of the Moon was relatively good - spread was reasonable and tasted decent...
RLIA
Sep 2022 • 1 contribution
...Reception staff are friendly and helpful The restaurant quality is poor- average and overpriced for what you get ...

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Cleanliness

Inconsistent

Reviews on cleanliness are mixed, with some guests praising the tidiness and maintenance, while others complain about inconsistent housekeeping and areas needing deeper cleaning.

MrD
Jul 2023 • 269 contributions
...The villas rooms are bit dated but still very nice and comfortable, the shared facilities of lobby and restaurant are also very nice and well maintained... We stayed 4 nights at the resort and the housekeeping was never consistent sometimes the did the bed others day they didn’t do the bed same with the toilets sometimes they were cleaned sometimes they weren’t... The ladies working in Housekeeping are very nice and friendly but seemed to be understaffed and not trained enough...
mazziePerth_Wa
Jul 2023 • 35 contributions
...When staff did the daily clean all they did was replace the coffee pods towels and amenities. When asked if I wanted my bed made up all they did was pull the blanket up...
Kane P
Jul 2023 • 14 contributions
...Our unit was tidied every day with coffee / tea replenished...
Anthony M
Jul 2023 • 1 contribution
...This is our 4th visit and the entire place has shown vast improvement since our last visit in 2022...
Julia N
Jun 2023 • 6 contributions
...It seems the larger villas have washingmachines and dryers but not the king studio rooms, like we don’t need to do laundry. I ended up hand washing in the room which was not ideal...
S D
Apr 2023 • 90 contributions
...One bottle of water left daily. Pool was ok, but wasn't cleaned daily and debris at bottom of pool...
Cheyenne D
Apr 2023 • 1 contribution
...The rooms were lovely, clean and modern...
chrissym1965
Apr 2023 • 265 contributions
...Clean and with all wonderful amenities, couldn't fault...
Shell-Radar
Mar 2023 • 41 contributions
...The room itself was showing its age but was immaculately cleaned each day and a good size but most importantly a comfy bed... The Bunker Bay beach was a stunning beach with crystal clear water and beautiful white sand... The whole area looked very pristine and I felt safe swimming in the sheltered waters...
Dennis S
Mar 2023 • 283 contributions
...It was so awesome to have such a lovely almost private beach to walk on with crystal clear water and barely a footprint... Now I understand that wildlife is just that, I think that the outside table should have been cleaned more regularly...
Vince M
Mar 2023 • 1 contribution
...The room was spacious and clean, and the infinity pool was beautiful, as was the scenery...
HelenKRK
Mar 2023 • 23 contributions
...This time I had two treatments with Diana: a body scrub and a mini facial...
Gokwei
Feb 2023 • 5 contributions
...There are no further children’s paddling pools or adult only external lounge areas...
Jacob B
Jan 2023
...When you have a shower or a bath the soap comes back up from the drain near the vanity...
cjm60
Dec 2022 • 171 contributions
...On a positive note our Villa was lovely we had all we needed and slippers and bath robes were provided as was a free safe to put our valuables in. The staff were friendly and helpful, and in the dining room were quick to clear our dirty plates once we had finished our breakfast...
Michael D
Nov 2022 • 38 contributions
...The chalets dot the dunes and lead you to the turquoise waters of the Indian Ocean, this pristine landscape will take your breath away. The property is a well-maintained facility that lends to its natural surroundings...
Christine
Nov 2022 • 309 contributions
...We stayed in a 2-bedroom, beautiful villa but unfortunately, the housekeeping was way below expectations... Another disadvantage of this villa - There's neither handheld shower in the bathtub nor shower area and thus, an inconvenience to our young children who finds the rain shower's pressure too strong for their liking...
Cam2011_11
Oct 2022 • 102 contributions
...House keeping you had to ask for which we did twice in a seven day stay... It took two days to get a shower chair despite prior arrangements and three times asking reservations for one...
Lisa 1969
Oct 2022 • 1 contribution
...Really in need of a deep clean and a bit of TLC... Bar and pool area really needed a good clean too... A beautiful place which could be amazing with more attention to detail and cleanliness...
feizhu
Sep 2022 • 157 contributions
...Pros - 1) The places is tranquil and has ample parking 2) Rooms are clean and spacious...

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Service

Inconsistent

Service at the hotel is inconsistent, with some staff praised for friendliness and efficiency, but others criticized for being unresponsive or providing subpar experiences.

MrD
Jul 2023 • 269 contributions
...The reason for my average rating purely came come to the soft product or lack of it which is basically the service elements.The pullman bunker bay is located in a Beautiful part of Western Australia with its own semi private beach . The villas rooms are bit dated but still very nice and comfortable, the shared facilities of lobby and restaurant are also very nice and well maintained... Where this resort falls down in is the service elements in Housekeeping and Food and Beverage... We stayed 4 nights at the resort and the housekeeping was never consistent sometimes the did the bed others day they didn’t do the bed same with the toilets sometimes they were cleaned sometimes they weren’t... The ladies working in Housekeeping are very nice and friendly but seemed to be understaffed and not trained enough... The service or lack of it is what really made the entire f&b experience fall down at breakfast they seemed to have enough staff but they all seemed to be milling around their bar area talking amongst themselves rather then serving the guest... P.S a special mention to the Fijian staff who worked in the Front office and buggie drivers they were always friendly and enthusiastic and engaging...
Kane P
Jul 2023 • 14 contributions
...Huge soaker tub and shower... Our unit was tidied every day with coffee / tea replenished... Inconsistent service and food quality over the four days... The one French waiter had no problem ignoring us for 20 minutes and then blaming it on being busy (restaurant was empty)...
mazziePerth_Wa
Jul 2023 • 35 contributions
Stayed for three night for my sisters 60th in a two bedroom Villa. Will start of with pros Great location and friendly staff... When staff did the daily clean all they did was replace the coffee pods towels and amenities... When asked if I wanted my bed made up all they did was pull the blanket up...
Cheyenne D
Apr 2023 • 1 contribution
...Always helpful and happy to see us or any of our guests... When planning our wedding Noemi was absolutely wonderful... She was able to answer my many questions and if she didn’t know the answer right away it was no trouble for her to fine out... She made the whole event run smoothly and we could be more impressed with her professionalism and fantastic coordination... The day wouldn’t have ran smoothly without her... We chose the grand entry for the ceremony which was absolutely beautiful and our guest were comfortable as they weren’t in the Sun... There was plenty and no one went home hungry... A lot of our guests stayed at Pullman as well as us before and after our wedding... It was super handy and made it easy for our guests... Thank you so much for allowing us to have our wedding at Pullman!...
Shell-Radar
Mar 2023 • 41 contributions
...The room was spacious including the bathroom with a separate bath and the bed being very comfy. The room rate included breakfast which was one of the better breakfast’s we had on the trip being well laid out with a large choice of food being replenished regularly... The room itself was showing its age but was immaculately cleaned each day and a good size but most importantly a comfy bed... We were greeted at the room with a share platter and a bottle of WA wine... By far the biggest asset of the resort is the staff... They are all so friendly and make you feel special amongst all the guests... We would recommend the resort and stay again when in the Margaret River area...
Vince M
Mar 2023 • 1 contribution
...The staff were welcoming and professional, and the evening dinners at The Other Side of the Moon restaurant were of a very high standard - fresh and delicious... Full compliments to the management and the team - we had a wonderful time and will be back to the resort in the near future...
Dennis S
Mar 2023 • 283 contributions
...The accommodation was lovely, and was much more than we needed. The grounds have carts to pick you up and drop you back as there is a little bit of a hill up to the pool and restaurant/bar, but certainly walkable for most people... Breakfasts were pretty typical buffet style, and was ok, we didn’t mind as we somehow managed to get complimentary breakfast with our booking... We ate at their restaurant each night too, mostly because it was a bit of a drive to the nearest alternative... Staff were amazing, and were there in an instant if you needed them... Would definitely stay here again if I was ever presented an opportunity...
HelenKRK
Mar 2023 • 23 contributions
My partner and I both had spa treatments at La Vie Spa while staying at Pullman Bunker Bay... This time I had two treatments with Diana: a body scrub and a mini facial... Her facial was fluid, relaxing and soothing... Also, my partner had a one hour deep tissue massage with Rebecca... He was also very happy with his massage, having tried many different therapists in the past...
Stuart F
Feb 2023
...Staff all seemed very inexperienced, at lunchtime there was one waiter for the whole restaurant...
Steve
Jan 2023 • 27 contributions
...Breakfast was good but dinner was very average ,and beds rock hard -fix the basics and we would recommend but when bedding and dinner so below average we couldn’t recommend...
Jacob B
Jan 2023
...The condiments could be presented in a cleanlier and more practical manner… At 9.50am there was no fruit nor cross songs left, and surely you know that you are fully booked so the food should be catered accordingly. Do yourself a favour and book an AirBnb instead, at least you can get your money back...
Craig D
Jan 2023 • 398 contributions
From check in to check out, seamless and lovely. Staff so friendly and helpful, food and drinks beautiful but expect to pay a little more for this quality... Parking and villa access can be a bit daunting so organize a golf cart lift when you check in and out...
traveller3431
Jan 2023 • 64 contributions
...For a very expensive 5 star resort this place leaves a lot to be desired. Whilst all the room staff were friendly enough there was a distinct lack of help or assistance when required by reception or management...
DKDigital
Jan 2023 • 28 contributions
...We had a wonderful time at Bunker Bay in a beautiful studio air-conditioned room and a very comfortable big bed, the lovely big bath was a treat and place to relax. The buffet breakfast had plenty of healthy options and fruit, to a full English breakfast which my husband loved... The restaurant staff were so helpful and polite every morning remembering our names and saying hello and asking about we had planned...
Becky R
Jan 2023 • 2 contributions
...Unfortunately we were a little disappointed with the facilities as we expected a little bit more considering the price - although saying this we feel the staff made up for it by being so helpful and polite. They were all really friendly, we had two bartenders over the weekend, Moody and another Fiji man who were easy going and great to have a chat with... This was one of the highlights for my partner and I's trip as their company made our night even more enjoyable and they made some great drinks...
Eddie d
Dec 2022 • 3 contributions
...Shower has no pressure and takes too long for hot water to come through... Upon check out the female at the desk was rude and didn't care about anything...
Christine
Nov 2022 • 309 contributions
...We stayed in a 2-bedroom, beautiful villa but unfortunately, the housekeeping was way below expectations... Therefore, we got to run a huge tub of warm bath for him every time, when a quick shower during cold weather was all he needed...
Elyssa H
Nov 2022 • 87 contributions
...We were advised on check in (not prior) that half of their amenities (tennis courts, spa, restraunt) were not in use or low in staff therefore alot of services were not available (including room service and turn down services)...
Phil L
Oct 2022 • 319 contributions
...We requested omelettes one morning and fried eggs on another, which were cooked just as we asked... Evo ( a standout who goes above and beyond in terms of customer service and friendliness), Rosario, Danny, Denise, Jesus, Aina, and others whose names I can’t remember... The manager, Malcolm, was also courteous and helpful to deal with... She actually sighed at me as well as being very terse when I queried an approximate time for the service of our villa... At that point, we had spent three nights here and this was the first service we had requested... It was my third call in the afternoon, after initially requesting the service pre 8am... There is a staff shortage and the resort may have to take on the odd staff member they would not ordinarily employ... I had a sour berry gin cocktail that was perfectly made... The shower and body products provided are top class... Lots of luxuriant large towels are provided, as well as nice soft robes... I will recommend Bunker Bay Resort to others as a relaxing place to stay.. We will return to stay here again...
kerching
Sep 2022 • 83 contributions
The team at Pullman have been nothing short of amazing... My family and I were there this time with 3 other families in Sep and the reservations team (shout out to Rhiannon) was superb and helped us sort out our booking changes as our big travel group had various changes over time... We were met with excellent service throughout our stay... Natalino in particular had been very helpful in sorting out our dinner plans and also been very attentive to our group’s needs... It was an extremely positive experience to see him whiz around during dinner service serving food in the restaurant packed full of people (keeping the children at our table entertained as well :) ) and to see the same face full smiles the next morning... We also had Pierre helped us follow up on some clarifications post our stay and got them sorted out all proper... The resort has an awesome team and the vibes set right for our group holiday post covid restrictions...

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Amenities

Satisfactory

Guests appreciated well-maintained amenities but criticized inconsistent cleanliness, limited facilities, and average food quality.

planetwonderer
Aug 2023 • 96 contributions
Such a beautiful, relaxing place with a short stroll to the beach... Our room was so lovely, quiet, large and comfy... We enjoyed a delicious dinner with fantastic cocktails and an excellent breakfast with lots of choice in an open airy setting with lovely views... Staff with very friendly, efficient and made us feel very welcome...
Julia N
Jun 2023 • 6 contributions
The resort is lovely, close to the beach and Cape Naturaliste for walks and nature. The hotel rooms are comfortable and quiet, food and staff are wonderful... It seems the larger villas have washingmachines and dryers but not the king studio rooms, like we don’t need to do laundry...
Fiona C
Jun 2023 • 4 contributions
...Enjoyed walking on the Cape to Cape track, seeing a whale offshore; lunch at a nearby winery and a swim in the resorts heated pool. Dinner at Other Side of the Moon and even a refreshing beach walk and swim...
Cheyenne D
Apr 2023 • 1 contribution
...The venue, the view and the possibilities were only limited by our imagination... Always helpful and happy to see us or any of our guests... We loved that Pullman had many areas you could use to hold our wedding... We chose the grand entry for the ceremony which was absolutely beautiful and our guest were comfortable as they weren’t in the Sun... This was cocktail style with pre dinner drinks also held on the terrace... There was plenty and no one went home hungry... It was super handy and made it easy for our guests... The rooms were lovely, clean and modern...
Nicky A
Apr 2023 • 67 contributions
The place feels sooo much like a resort due to the stunning gardens, peace and quiet and serenity. The staff absolutely make the place, so friendly and helpful... Also along with a much needed getaway, having a day spa right there is absolutely brilliant and oh so good!...
Shell-Radar
Mar 2023 • 41 contributions
...Being a Gold member it would have been nice to get an upgrade for the first time but not to be. The room was spacious including the bathroom with a separate bath and the bed being very comfy... The room rate included breakfast which was one of the better breakfast’s we had on the trip being well laid out with a large choice of food being replenished regularly... I especially liked the different fresh juice every day... The room itself was showing its age but was immaculately cleaned each day and a good size but most importantly a comfy bed... We were greeted at the room with a share platter and a bottle of WA wine... The Bunker Bay beach was a stunning beach with crystal clear water and beautiful white sand... The resort was a good base to explore the Margaret River area, especially after a day of driving around it was great coming back to relax at the beach or sit around the pool... The infinity pool was large and great views over the bay... We ate at the resort restaurant three times and breakfast every morning and found the food to be of good quality especially compared to the breakfast at the Novotel in Perth... They are all so friendly and make you feel special amongst all the guests... We would recommend the resort and stay again when in the Margaret River area...
Vince M
Mar 2023 • 1 contribution
...The staff were welcoming and professional, and the evening dinners at The Other Side of the Moon restaurant were of a very high standard - fresh and delicious. The room was spacious and clean, and the infinity pool was beautiful, as was the scenery...
Dennis S
Mar 2023 • 283 contributions
This was our splurge on our Western Australian 40th wedding anniversary trip, and we weren’t let down. I went all out and got an apartment by the the lake which was a very short walk to the beach itself... The accommodation was lovely, and was much more than we needed... The grounds have carts to pick you up and drop you back as there is a little bit of a hill up to the pool and restaurant/bar, but certainly walkable for most people... Breakfasts were pretty typical buffet style, and was ok, we didn’t mind as we somehow managed to get complimentary breakfast with our booking... We ate at their restaurant each night too, mostly because it was a bit of a drive to the nearest alternative... Staff were amazing, and were there in an instant if you needed them... It was so awesome to have such a lovely almost private beach to walk on with crystal clear water and barely a footprint... But just bare in mind one interesting thing about this beach... With our lakeside accommodation, we had a balcony with a table and chairs to relax on...
Gokwei
Feb 2023 • 5 contributions
...There are no further children’s paddling pools or adult only external lounge areas... Hotel needs to re-think for potential development below the existing pool to put in all the missing facilities...
Steve
Jan 2023 • 27 contributions
...The one bedroom villa super close to the beach. The restaurant and pool overlooking the resort and water... But what we want is some level of quality in basics like bed/pillows and food... Breakfast was good but dinner was very average ,and beds rock hard -fix the basics and we would recommend but when bedding and dinner so below average we couldn’t recommend...
DKDigital
Jan 2023 • 28 contributions
...We had a wonderful time at Bunker Bay in a beautiful studio air-conditioned room and a very comfortable big bed, the lovely big bath was a treat and place to relax. The buffet breakfast had plenty of healthy options and fruit, to a full English breakfast which my husband loved... The restaurant staff were so helpful and polite every morning remembering our names and saying hello and asking about we had planned... We planned lovely day trips to local vineyards and restaurants there is so much to do down south, you really need a week at least to see everything... We headed back to the hotel for lovely food and wine, I thought there was plenty of choices on the menu and invited our friends who lived nearby to join us... It was school holidays so the pool was quite busy but we managed to have a swim for a while and get a sunbed in the shade... It is a beautiful hotel with amazing views and private quiet rooms, it was the perfect trip for us, see you again next year!...
Becky R
Jan 2023 • 2 contributions
...The location is lovely with a nice balcony and view out to the ocean. Unfortunately we were a little disappointed with the facilities as we expected a little bit more considering the price - although saying this we feel the staff made up for it by being so helpful and polite... This was one of the highlights for my partner and I's trip as their company made our night even more enjoyable and they made some great drinks...
Jacob B
Jan 2023
...The toilet flushing buttons are nearly stuck... When you have a shower or a bath the soap comes back up from the drain near the vanity...
brown-and-cony
Dec 2022 • 321 contributions
...This year we had a free Accor night to use so it was a good excuse to make a visit and I had very high expectations, which were very far from being met... But all the beaches around here are quite nice, as we went to the nearby Meelup beach which was also nice, so it wasn't really necessary to stay here...
Michael D
Nov 2022 • 38 contributions
Whether you are a local heading down for the weekend, an interstate or overseas tourist you’ll absolutely love this place... The property is a well-maintained facility that lends to its natural surroundings... Its ideal location allows the individual to explore the finest wine country in WA – Margaret river region, the quaint town of Dunsborough, Cape Naturaliste and so many other pretty places... The reservation and front office staff, at the helm Malcolm Braganza and his staff were excellent a special thank you goes to Rhihanon who made our booking and Lola who checked us in and Malcolm who made sure all our needs were met... To Tara Kemp and her staff at the restaurant, you do well to keep the masses fed and happy...
Elyssa H
Nov 2022 • 87 contributions
...We were advised on check in (not prior) that half of their amenities (tennis courts, spa, restraunt) were not in use or low in staff therefore alot of services were not available (including room service and turn down services)... Not much to do on site, we found we spent little to no time at the resort as we had to venture out for food, entertainement etc...
Liscur
Oct 2022 • 6 contributions
...The breakfast is equivalent to that of a 70s motel... You don’t get any compensation for not having your rooms cleaned or the fact that they can’t staff the restaurant for multiple sittings in one night...
ChopstaR87
Oct 2022 • 331 contributions
We stayed here for 3 nights 28/10 to 31/10 in a one bedroom lake view villa. Overall a great hotel sitting in the bushland right next to the beach, the room was very spacious and was self-contained... Walking around the hotel and taking a very brief walk down to the beach via the hotel's exclusive walkway is very relaxing... Such a relaxing place to stay in a very beautiful part of the world... We had breakfast each morning which was a buffet, there was a great variety so there is something for everyone which is good... If you want to escape the world and you are in WA, I highly suggest a stay here!...
Cam2011_11
Oct 2022 • 102 contributions
...The positive...the reservations and restaurant staff were great... Both times the toilet and floors were not cleaned and the second time the toilet paper, coffee and sugar were not replaced... It took two days to get a shower chair despite prior arrangements and three times asking reservations for one...
kerching
Sep 2022 • 83 contributions
...We were met with excellent service throughout our stay. Natalino in particular had been very helpful in sorting out our dinner plans and also been very attentive to our group’s needs... I’ve always like the villas - high ceilings and spacious common area for families to gather... The kitchen is also well equipped for all cooking needs... The property also impressed our friends who joined us from various other lodgings with comparable prices... The resort has an awesome team and the vibes set right for our group holiday post covid restrictions...

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PULLMAN BUNKER BAY RESORT MARGARET RIVER REGION - Updated 2023 Prices & Hotel Reviews (Cape Naturaliste, Australia)

Frequently Asked Questions about Pullman Bunker Bay Resort Margaret River Region

Which popular attractions are close to Pullman Bunker Bay Resort Margaret River Region?

Nearby attractions include Meelup Beach (4.0 miles), Bunker Bay (0.2 miles), and Sugarloaf Rock (1.0 miles).

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What are some of the property amenities at Pullman Bunker Bay Resort Margaret River Region?

Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.

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Which room amenities are available at Pullman Bunker Bay Resort Margaret River Region?

Top room amenities include a kitchenette, air conditioning, and a flat screen TV.

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What food & drink options are available at Pullman Bunker Bay Resort Margaret River Region?

Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.

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Is parking available at Pullman Bunker Bay Resort Margaret River Region?

Yes, free parking is available to guests.

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What are some restaurants close to Pullman Bunker Bay Resort Margaret River Region?

Conveniently located restaurants include Wise Vineyard Restaurant, Eagle Bay Brewing Co, and Bunkers Beach House.

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Are there opportunities to exercise at Pullman Bunker Bay Resort Margaret River Region?

Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.

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Are any cleaning services offered at Pullman Bunker Bay Resort Margaret River Region?

Yes, dry cleaning and laundry service are offered to guests.

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Does Pullman Bunker Bay Resort Margaret River Region offer any business services?

Yes, it conveniently offers a business center, meeting rooms, and a banquet room.

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Which languages are spoken by the staff at Pullman Bunker Bay Resort Margaret River Region?

The staff speaks multiple languages, including English, Spanish, French, German, Italian, Chinese, and Japanese.

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Does Pullman Bunker Bay Resort Margaret River Region have any great views?

Yes, guests often enjoy the lake view available here.

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Pullman Bunker Bay Resort Margaret River Region

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PULLMAN BUNKER BAY RESORT MARGARET RIVER REGION - Updated 2023 Prices & Hotel Reviews (Cape Naturaliste, Australia)