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42 Bunker Bay Rd Off Cape Naturaliste Road, Bunker Bay, Cape Naturaliste, Busselton, Western Australia 6281 Australia
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Room & Suite (288)
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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 11/19/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 11/19/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
Location
Cleanliness
Service
Value
Travelers' Choice
Enchanting Pullman Bunker Bay Resort is an idyllic 5-star retreat 3 hours south of Perth in the heart of Western Australia's picturesque, world renowned Margaret River wine region. This luxurious oasis is nestled on the pure white sands and azure waters of tranquil Bunker Bay and spans 35 acres of beautifully landscaped native gardens, bordered by the Cape Naturaliste National Park. The resort offers 150 luxuriously appointed studio, 1, 2 and 3 bedroom villas in contemporary Australian style; natural local materials have been used wherever possible and internal finishes include sandstone, Jarrah timber floors and limestone feature walls. All villas offer a choice of garden or lake views and private courtyard or deck. Resort facilities and services include 24-hour reception, concierge and room service, complimentary WiFi in common areas, heated infinity-edge swimming pool, tennis court, gymnasium and playground with BBQ picnic area. Other Side of the Moon Restaurant presents distinctly "Modern Australian" menu a choice of alfresco or indoor dining with superb Indian Ocean vistas. Also overlooking the water is Bunker Bay Bistro & Bar, ideal for casual dining and cocktails with friends and family. Both venues are complemented by an impressive wine list showcasing local favourites. The resort's award-winning health and rejuvenation day spa, Vie Spa, offers luxe treatments that echo the relaxed, natural feel of its secluded South-West location. Each of the 6 spa suites features the beauty of natural light with the privacy of your own secluded courtyard and personal shower. Alternatively, 2 'couple's suites' are available, perfect for romantic shared experiences. With recreation in mind, the resort also offers complimentary weekly activities for adults and children, including yoga, wine tastings and arts and crafts. Local attractions abound with 90+ superb wineries and cellar doors just moments away, alongside a plethora of natural attractions and unique activities including art and craft galleries, magical Ngilgi Cave, the Cape Naturaliste Lighthouse and seasonal whale-watching and wildflower tours.
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Room & Suite (288)288
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Hiking
Books, DVDs, music for children
Parking
Wifi
Paid internet
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Heated pool
Yoga classes
Fitness / spa locker rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Wine / champagne
Tennis court
Fishing
Table tennis
Walking tours
Board games / puzzles
Children's television networks
Children Activities (Kid / Family Friendly)
Highchairs available
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
BBQ facilities
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Desk
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / closet
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
On-demand movies
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, French, Spanish, Chinese and 11 more
Hotel links
Location
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43Car recommended
Grade: 43 out of 100
7Restaurantswithin 5 miles
11Attractionswithin 5 miles
Contact
42 Bunker Bay Rd Off Cape Naturaliste Road, Bunker Bay, Cape Naturaliste, Busselton, Western Australia 6281 Australia
Getting there
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2,389Reviews19Q+A100Room tips
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Was a little wary before coming down to the resort given the comments made by other guests in various reviews but turns out these concerns were unfounded. The villa we stayed in overlooked the late and was spacious, clean and the furnishings good. The gymnasium is ok but a bit on the small side, the pool was great and busy all day. The staff are all friendly and greet you without fail. We had breakfast included in our package and despite some COVID related issues related to serving food, the meals were fine although the range of hot food food was quite limited for a 5 star resort. We have had a wonderful 3 night stay and have already booked again for next year.
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Date of stay: January 2021Trip type: Traveled as a couple
Helpful
Amazing stay and even better customer service by all involved. The booking process (THANK YOU SO MUCH, Edith, you're amazing!), checking in (Sean and Alexia), dinning (Darren), beverages, facilities, rooms the lot. We just wished the flies weren't as friendly as they were :) and that we could have stayed another day or two.
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Review collected in partnership with Accorhotels.com
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Was so looking forward to our two night stay at the Pullman, but unfortunately it did not live up to my expectations. Studio villa was nice but looking a bit tired. Telephone did not work - had to call the resort from my mobile to order room service ( and wait through all the number options to speak to someone). Told it would be addressed the next day...but never was. Not a big issue, except when our room service arrived and one meal had been forgotten. Had to go through the same rigmarole again to speak to someone. Also something definitely wrong with the shower taps. Even when the cold water tap was turned on as much as it would turn, the shower was still extremely hot...too hot to shower in. Turning the hot tap less made no difference. Didn’t bother complaining given we were there only a short time, and given they didn’t address the phone problem, I didn’t expect they would address the shower problem. Pool was okay, but good luck getting a chair/ sun lounger by the pool. Very few available for the size of the resort. Very disappointing. We got there early on our second morning and by 8.30am they were all taken. Food is okay but definitely not 5-star. Staff the same. Overall I feel the place is soul-less. Andhas no at,osphere. It is okay for couples but I certainly wouldn’t recommend it for families. Other than the pool (if you are lucky enough to get a seat) and beach, there would be nothing for kids to do there. Even for groups of friends, no where other than the pool (again the seat issue) or the bar if you wanted to hang out together (or inside a villa...not ideal). Not even the limited view of the ocean can make up for what this “resort” is lacking.…
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Date of stay: January 2021
Rooms
Service
Sleep Quality
Helpful
We have read the reviews that others have made and was concerned prior to going on vacation - the flys, the service, the food, the price etc... My review comes from someone who travels a great deal around the world and I have a reasonable benchmark. I have been coming to bunker bay since 2006 and have try other resorts and accomdation in the region. What we found was a very busy hotel in peak season doing its best to provide excellent service under COVID 19 conditions and at maximum capacity. What was good: - accommodating to families and children - Breakfast,(e.g. eggs /extras at no charge) and barista coffee offered for free - A warm pool with a full-service bar operating most of the day. - Day Spa with probable the best massages I have ever had which I had two on separate days amazing. This was also the same on my last visit. - Kids club and the ability to use the room when no Kids club is operational - General price of the drinks was a quite good and excellent value day spa - amazing location - next to the beach with blue water and the great weather. With a cafe at the beach. - excellent internet considering the location (in the past bunker bay had the worst internet of any resort in WA) - the breakfast service team were excellent and on the ball. no request was too hard. What was bad: - No much really except for the flies but thats not the hotel fault. They did offer free fly nets for guest. What can be improved: - Outdoor Playground for children considering the number of families - Children play pool - Modernisation of some of the day spa and hotel facilities including rooms - Rooms need a refresh - Bar fllor staff where ideal and slow to re-act, especially after breakfast to lunch time period. I am sure this can be easily improved with a chat to the team. Look the hotel management is aware of all these issues considering the state of the industry and impact on COVID it will probable be a while for some of these items to be improved.But I believe they have will and vision to do it. Overall Great Stay…
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Date of stay: January 2021
Location
Cleanliness
Service
Room Tip: Amazing view with blue water beach in front of the resort.
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Helpful
Flies were ridiculously bad. So much so, everyone was buying and wearing nets. Reception were exceptionally unhelpful. Pool needs to be cleaned. Food is overpriced. Noise from neighbouring rooms is annoying. Breakfast is good though. Really good access to the beach. Location is good. Overpriced for what it is.
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Date of stay: January 2021Trip type: Traveled with family
Helpful
PRICE RANGE
$141 - $274 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quay west resort bunker bay hotel naturaliste, quay west hotel bunker bay, quay west naturaliste
LOCATION
AustraliaWestern AustraliaMargaret River RegionBusseltonCape Naturaliste
NUMBER OF ROOMS
150
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Claim Your Listing Frequently Asked Questions about Pullman Bunker Bay Resort Margaret River Region
Which popular attractions are close to Pullman Bunker Bay Resort Margaret River Region?
Nearby attractions include Meelup Beach (4.0 miles), Bunker Bay (0.2 miles), and Sugarloaf Rock (1.0 miles).
What are some of the property amenities at Pullman Bunker Bay Resort Margaret River Region?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Pullman Bunker Bay Resort Margaret River Region?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Pullman Bunker Bay Resort Margaret River Region?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Pullman Bunker Bay Resort Margaret River Region?
Yes, free parking is available to guests.
What are some restaurants close to Pullman Bunker Bay Resort Margaret River Region?
Conveniently located restaurants include Wise Vineyard Restaurant, Eagle Bay Brewing Co, and Bunkers Beach House.
Are there opportunities to exercise at Pullman Bunker Bay Resort Margaret River Region?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Are any cleaning services offered at Pullman Bunker Bay Resort Margaret River Region?
Yes, dry cleaning and laundry service are offered to guests.
Does Pullman Bunker Bay Resort Margaret River Region offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Pullman Bunker Bay Resort Margaret River Region?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Chinese, and Japanese.
Does Pullman Bunker Bay Resort Margaret River Region have any great views?
Yes, guests often enjoy the lake view available here.