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I booked myself a hotel room online in Sarpsborg late in the evening. And when I arrived the hotel, it turned out there are not any rooms available after all. And the receptionist was rude as well and wasn't helpful at all. So I had...More
Thank Anna-Liisa R
Response from Elisabeth S, Resepsjonssjef at Scandic SarpsborgResponded yesterday
I sincerely apologize for you recent experience when visiting Scandic Sarpsborg.
We hope your accommodation situation turned out well after all and would like to welcome you back at your next convenience.
Kind regards Scandic Sarpsbporg
This is only the second scandic I have stayed in, the first being at Molndal, which was significantly better.
The hotel was ok, but staff seemed quite stressed and over run.
The room was ok, but clearly they have no double sheets, so used two...More
Response from Elisabeth S, Resepsjonssjef at Scandic SarpsborgResponded June 19, 2017
Thank you for your review of your stay. We appriciate your comments and we take them with us in the on going work regarding the devolopment of the hotel.
We hope you will reconsider staying with us again, and we wish you welcome...More
Arrived late at night. The floor is not cleaned. Sneezed a lot because of dust. But the receptionists were nice. Got extra pillows. They have no parking for their guests but can park for free on the streets. Lucky we found available ones.More
Thank Shayne L
Response from Elisabeth S, Resepsjonssjef at Scandic SarpsborgResponded May 15, 2017
Thank you for your review.
We are very sorry that the floor wasn`t clean enough. We will do our best to make sure that you won`t experience the same next time.
Good to hear that you found a parkering space and the staff...More
Ok hotel for overnight or weekend stay, but not more. Very poor storage options for clothes. Just a few hangers and one shelf, nothing more. No refrigerator, no water cooker or coffeemaker. Not cozy at all. Maid service was just ok. A few times she...More
Response from Lizette_Stensrud, Social media coordinator at Scandic SarpsborgResponded January 12, 2017
Thank you for taking the time to give us your feedback!
I would like to apologize, on the behalf of the entire team, that you didn't find housekeeping satisfactory. I will pass your comments on to our housekeeping department for further consideration.
I was disappointed with this hotel. The lobby is ok, but cramped and the furniture has stains all over. I am not sure if the lift intentionally has a dirty look, or if it was dirt. Anyway, it is tasteless.
The room itself was spacious,...More
Response from Elisabeth S, Social media coordinator at Scandic SarpsborgResponded December 16, 2016
First I would like to thank you for sharing your review with us. It's regrettable to read you found your stay with us disappointing.
We are always working towards continuous improvement, and your comments will be passed on for further consideration.
$115 - $167 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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