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Dom Pedro Portobelo

Avenida Tivoli, Lote H5, Vilamoura 8125-410, Portugal
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Dom Pedro Portobelo
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188 Reviews from our TripAdvisor Community

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Perth and Kinross, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 26, 2015

property is needing a complete upgrade as very dated, all staff very helpful and rooms clean. Would go back if the apartments were modernised, we were there for three weeks on half board basis and breakfast was in Dom Pedro Golf across the road we could have dinner in Rafael the restaurant that is in the Portobelo or the other... More 

Helpful?
Thank Christina G
Hoteis_DomPedro_Alg, Assistant manager at Dom Pedro Portobelo, responded to this review

Dear Guest, Thank you for your preference in Dom Pedro Portobelo, and for your kind appreciation of our staff and services. Although we cannot guarantee major renovation works, we will try to update as much as possible. Kind regards Claudio Pereira Assistant manager More 

Birmingham, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed November 15, 2015

booked a last minute to the dom pedro booked as a studio was upgraded to a 1 bed apartment 619 no extra charge, excellent room and beautiful view over the sea ,sun all day from morning to night on balcony great, adequate facilities for self catering although we ate out most of the time, weather very good 22 and 25... More 

Helpful?
2 Thank billymac58
Hoteis_DomPedro_Alg, Assistant manager at Dom Pedro Portobelo, responded to this review

Dear guest, Thank you for your kind and positive review. Unfortunately it's not always posible to do free upgrades, and we are sorry if the outside noise may have caused some insatisfaction,but we hope that you overall enjoyed your stay in Dom Pedro Portobelo. We would be delighted to welcome you back in the future. kind regards Claudio Pereira Assistant... More 

Cornwall, United Kingdom
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed October 28, 2015

The Dom Pedro Portobelo is a well run hotel. The staff, as we have found in all 3 of the Vilamoura Dom Pedro Hotels, are attentive, friendly and professional The hotel public areas. foyer, bar etc are clean and tidy. The room we had was nicely laid out, spacious and well worth having a separate bedroom. It is a shame... More 

Review collected in partnership with Low Cost Holidays

Helpful?
1 Thank Nicholas A
Hoteis_DomPedro_Alg, Assistant manager at Dom Pedro Portobelo, responded to this review

Dear Guest, Thank you for your preference in Dom Pedro Hotels, and for your recent stay in Dom Pedro Portobelo. We appreciate your comments on the less positive aspects, so we can rectify and fix what's possible. We are glad that you had a positive experiance and that our staff was attentive and helpful to your needs. Kind regards Claudio... More 

Nottingham, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 26, 2015

brilliant location close to the marina restaurants beach casino bus stop for local destinations and other tour buses our accomodation included kitchen dining area two 3 seater settees large bedroom two large patio sliding doors on to a very large balcony overlooking a large pool area with views of the casino and beach the staff were very friendly and helpful... More 

Helpful?
Thank MELVYN N
Hoteis_DomPedro_Alg, Assistant manager at Dom Pedro Portobelo, responded to this review

Dear Guest, Thank you for the beautiful description of our hotel. We are very pleased to know that you had a pleasant holiday. We enjoyed your kind opinions concerning our staff,and it is always motivating to receive pleasant comments. Kind Regards Claudio Pereira Assistant manager More 

Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed October 24, 2015

Paid a very reasonable price for this hotel with sea view room - room was very clean, airy and generally pleasant although furnishings looking a little tired, unfortunately the bathroom verging on shabby - however the bar/restaurant/pool area looked very good, everywhere immaculately clean and the staff were very obliging and friendly. Did not eat in the restaurant as only... More 

Helpful?
Thank Laurence and Su... B
Hoteis_DomPedro_Alg, Assistant manager at Dom Pedro Portobelo, responded to this review

Dear Guest, Thank you for taking the time to share your opinion following your recent stay with us. We appreciate your comments about our staff and services,and hope to welcome you again in the near future, with some extra time to try our restaurant Rafael. Kind regards Claudio Pereira Assistant manager More 

Birmingham, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 24, 2015

stopped in this hotel before and cannot fault it in any way,rooms are spacious and clean, all the staff are pleasant and polite, breakfast is excellent, a little bit of a mix up with our transfer to the golf course but was sorted with minimal fuss. we have booked next year already, that says a lot.

Helpful?
Thank Tim W
Hoteis_DomPedro_Alg, Assistant manager at Dom Pedro Portobelo, responded to this review

Dear Guest, We are grateful that you overall enjoyed your stay in Dom Pedro Portobelo, despite the setback with the transfer, which we tried our best to help you with. We are very pleased to welcome you again next year. Kind regards Claudio Pereira Assistant manager More 

Dublin, Ireland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 22, 2015

We would have nothing bad to say about the Dom Pedro Portobelo. Large clean apartments, friendly staff, very helpful, nothing was a problem. Apartments cleaned every day if you wanted. Would recommend also visiting the hotels restaurant 'Restaurant Rafael' which as far as we were concerned id one of Vilamoura's best kept secrets for really good food. Monica in the... More 

Helpful?
2 Thank paulm10554
Hoteis_DomPedro_Alg, Assistant manager at Dom Pedro Portobelo, responded to this review

Dear Guest, We are very happy that you enjoyed your holiday with us,and that everything went perfect. we definitely agree with the review of restaurant Rafael, and hope to welcome you back soon. Kind regards Claudio Pereira Assistant manager More 

London, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed October 14, 2015 via mobile

Have been to Villamoura loads of times but usually stay in private apartments, fancied a change this year and booked the Olympus hotel, luckily for us they had double booked and the company paid the extra to move us here.... Nothing to fault this place, staff are very helpful, rooms cleaned regularly great pool area, had a snack by the... More 

Helpful?
Thank stiletto62
Hoteis_DomPedro_Alg, Assistant manager at Dom Pedro Portobelo, responded to this review

Dear Guest, We would like to thank you for staying with us, and for the positive and moralizing comments regarding our staff. We hope to accommodate you back soon. Kind regards Claudio Pereira Asistant manager More 

London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 13, 2015

A good aparthotel, with spacious, clean apartments. Comfortable lounge and bedroom. Large sunny balcony with sea view. Attractive pool and always plenty of sunbeds available. Perfect location, just minutes away from marina and beach. Sadly, rooms could do with a facelift though. Wooden furniture in lounge/kitchenette and bedroom are tired with badly fitting doors, and more could be done to... More 

Helpful?
1 Thank Steph P
Hoteis_DomPedro_Alg, Assistant manager at Dom Pedro Portobelo, responded to this review

Dear Guest, Thank you for staying in Dom Pedro Portobelo. We are very sorry if the apartment's furniture and decor didn't meet your expectations. We appreciate your feed back and suggestions for improvement, so we can offer the best to fulfill our guest's needs. We would be pleased to welcome you back in our hotel. Kind regards Claudio Pereira Assistant... More 

northumberland
Level Contributor
99 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
4 of 5 stars Reviewed October 10, 2015

Pretty decent place to stay.I am disabled and got the room I had asked for. Spoless inside and very comfortable beds. It is an Aparthotel and seems only to do bread and breakfast. The continental only has one meat and one cheese but the English breakfast could not be faulyed. Scramled eggs and bacon lovely.Only gripe is other bloody British... More 

Helpful?
Thank Mal Odorous
Hoteis_DomPedro_Alg, Assistant manager at Dom Pedro Portobelo, responded to this review

Dear Guest, Thank you for staying with us at the Dom Pedro Portobelo, and for sharing your kind opinions. The Dom Pedro Portobelo also have the possibility to stay with full board, if requested, and in this case, guests can use the three restaurants of the Dom Pedro Group in vilamoura. Kind regards Claudio Pereira Assistant manager More 

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