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Bastion Hotel Zoetermeer

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Bastion Hotel Zoetermeer
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88 Reviews from our TripAdvisor Community

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Showing 23: English reviews
Malchow
Reviewed October 4, 2016

the hotel gets more and more shabby, the standard rooms are now really poor. The noise from the railway now has a four hour break in the night, new windows would be a great investment. And the room doors just invite the guests to slam them as hard as possible, I won't be going back.

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Helpful?
Thank wembley6642
BastionHotels, e-commerce at Bastion Hotel Zoetermeer, responded to this review

Dear Wembley, Thank you for your review. We would like to apologize for the fact that we have not been able to meet your expectations. We are committed to improving our guest experience and because of your feedback, we have the opportunity to achieve this. We would like to thank you for that. Your satisfaction is therefore very important to...

Slovakia
Reviewed September 19, 2016

This hotel is central located to high way and around cities. It offers a good sleeping, I missed only a gym which I like to go during between traveling and sleeping. So the area around offers running routes of 10 Km and 21 Km for the serious runners, my running shoes always traveling with me. The restaurant is not my...

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Helpful?
Thank Riny K
BastionHotels, E-Commerce at Bastion Hotel Zoetermeer, responded to this review

Dear Riny, Thank you very much for your kind words about our colleagues and hotel. We are pleased to see that you have enjoyed your time with is. We hope to welcome you again in one of our hotels. Met vriendelijke groet. Team E-Commerce

Merthyr Tydfil, Wales, United Kingdom
Reviewed September 3, 2016

Stayed here for 5 night on business. Deluxe room spacious on top floor with nice views. Staff friendly and gave nice welcome and good service. Food ok and plently of variety for breakfast. Had to remind staff to replace my used towels on one occasion but apart from that all good.

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Helpful?
Thank David R
BastionHotels, E-Commerce at Bastion Hotel Zoetermeer, responded to this review

Dear David, Thank you for your stay with us. Great to see that our staff provided you service with a smile and gave you a warm welcome. We are sorry for the fact that you towels weren't replaced that much! We will discus this with our team and will use you feedback to improve the guest experience. We hope to...

Capel, Dorking
Reviewed July 4, 2016

Have stayed here many times. Service is always good and staff friendly and helpful. Rooms simple but clean. Restaurant: limited and simple menu, but quality is good and food well prepared and presented.

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Helpful?
Thank 807dh
BastionHotels, e-commerce at Bastion Hotel Zoetermeer, responded to this review

Dear mister/madam, Thank you for your message and staying with us. We are very pleased to hear about your pleasant stay. Our colleagues work very hard to give our guests the best possible stay. We're looking forward to welcome you again in one of our hotels. With kind regards, Team E-commerce

Bitburg, Germany
Reviewed February 21, 2016

The hotel is located close to the A-12 autobahn making it an ideal place to stay while traveling. All employees were very courteous and helpful even in providing guidance on how to get to local tourist attractions. The employees we met spoke several languages and helped me learn how to pronounce several local words. Parking is convenient and the elevator...

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Helpful?
Thank Y6721XIcarlost
BastionHotels, E-Commerce at Bastion Hotel Zoetermeer, responded to this review

10.0 “A Better Place to Stay” Bad There was nothing we did not like - sorry! Good All employees were very king, courteous and helped us find tourist attractions. Parking is secure and close to the hotel. The hotel is next to the A-12 autobahn that makes travel so easy. Near the entrance are tourist guides, next to the check...

Southampton, United Kingdom
Reviewed February 9, 2016

stayed here for all of december '15 & was well impressed with the friendliness of staff, who made my stay bearable as was extra busy working during the day. The hotel was indeed a welcome refuge during my time off. Thanks people!

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Helpful?
Thank Graham W
BastionHotels, Medewerker E_Commerce at Bastion Hotel Zoetermeer, responded to this review

Dear Graham, Thank you very much for your great review. We are pleased to read that you had a great stay and that it felt a littlebit like home. We would love you welcome you again in one of our hotels. Best regards, Team E-Commerce

Capel, Dorking
Reviewed February 8, 2016

Have stayed at this hotel many, many times and have found it consistently good and good value for money. Relaxed atmosphere, relaxed and friendly staff. Restaurant surprisingly good - although the menu is simple.

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Helpful?
Thank 807dh
BastionHotels, Medewerker E-Commerce at Bastion Hotel Zoetermeer, responded to this review

Dear Mr/Mrs, Thank you very much for you high rating! We are pleased to read that you are very satisfied about your stay with us. We hope that we will see you again in one of our hotels. Best regards, Team E-Commerce

Bishops Stortford
Reviewed January 26, 2016

Stayed four nights in January 2016 Reception and staff polite and very helpful. Rooms well laid out and comfortable. Only area that could be looked at was the menu for evenings. Please note all food was nice well cooked but evening menu choice was limited.

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Helpful?
Thank F2066AFpaula
BastionHotels, Medewerker E-Commerce at Bastion Hotel Zoetermeer, responded to this review

Dear Paula, Thank you very much for your review. We are pleased to read that you experienced a pleasant stay in our hotel. Thank your your feedback about our menu. We will discus this with the hotel management. We would like to welcome you again in one of our hotels. Best regards, Team E-Commerce

Reviewed January 21, 2016

Friendly staff and a nice breakfast where you get served fried eggs or omelette made freshly by the staff. The bar is ok (bartender please pay more attention to your guests). Some of the rooms are close to the railway, so no windows can be left open unless you are a heavy sleeper. The standard is average, small bathrooms and...

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Helpful?
Thank Espen Andreas R
BastionHotels, Medewerker E-Commerce at Bastion Hotel Zoetermeer, responded to this review

Dear Espen, Thank you very much for you review. Great to hear that you have enjoyed our service and breakfast. We are sorry for the inconvenience that you had due to traffic noise. We would like to welcome you again sometime in our hotel. We are happy to bake you an omelet again and we will provide earplugs if necessary...

A TripAdvisor Member
1 review
1 helpful vote
Reviewed January 16, 2016 via mobile

Dear all Kindly review Below . I have a big problem with the hotel addressed below: Bastion Hotel Zoetermeer Booking number: 621598953 PIN code: 4510 Mohamad Zaki Zakkour I drove towards the hotel as I made the booking dated on 30/12/2015 at 23: 42 for two people. However, the lady in the reception advised that we wouldn’t be able to...

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Helpful?
1Thank A TripAdvisor Member
BastionHotels, Medewerker E-Commerce at Bastion Hotel Zoetermeer, responded to this review

Dear Mohamed, Thank you very much for you detailed review. We are very sorry for the inconvenience that you had in our hotel. We will be in contact with you to find appropriate solution for you. Best regards, Team E-Commerce

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Bastion Hotel Groep stands for a personal atmosphere, hospitality, comfort and good facilities for an attractive rate. Bastion Deluxe Hotel Zoetermeer offers a 24 hour front office, comfortable rooms and an extensive choice of dishes from the a la carte menu in the atmospheric restaurant. For relaxation and a nice ending of the day guests are always welcome in the cozy hotel bar or smoking lounge. This lounge contains an lcd television, air-conditioning and relaxing lounge chairs. The hotel also has free wireless internet in the entire hotel. In the lobby the hotel has a computer available, for guests, for free use of the internet. Domestic animals are not allowed. Location / Accessibility Bastion Deluxe Hotel Zoetermeer is situated along the A12, exit 7. Because the hotel is easily reached by car, this location is ideal for business guests who want to be on their way quickly. The nearby train station Zoetermeer - Oost has a good connection with several big cities. Zoetermeer is a contemporary city just a milestone away from Den Haag (The Hague), Leiden and Rotterdam. It has excessive facilities in sport and recreation such as Snowworld and the multifunctional ice centre PWA Silverdome. Rooms The hotel offers 50 deluxe and 40 comfort rooms. The comfort rooms are equipped with a television, a modem, airconditioning, a bureau, a safe, a minibar, free coffee and tea making facilities and a bathroom with a shower and toilet. The Deluxe rooms are more spacious than the comfort rooms and are equipped with a television, a modem, airconditioning, a bureau, a safe, a minibar, free coffee and tea making facilities and a bathroom with bath, toilet and hairdryer. Food & Beverage At Bastion Hotel Zoetermeer guests can enjoy an extensive continental breakfast buffet, on weekdays from 06.00 Till 09.00 And in weekends from 07.00 Till 10.30. The atmospheric hotel is opened from 11.00 Till 23.00 For lunch and diner. When guests have a very busy schedule they can ask the hotel staff about the possibilities for a lunch package. The cozy hotel bar is opened till 23.30. ... more   less 

Additional Information about Bastion Hotel Zoetermeer

Address: Zilverstraat 6, 2718 RL Zoetermeer, The Netherlands
Location: The Netherlands > South Holland Province > Zoetermeer
Price Range: $67 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bastion Hotel Zoetermeer 3*
Number of rooms: 90
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Questions & Answers

Questions? Get answers from Bastion Hotel Zoetermeer staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“if you MUST stay here, pay the extra and get a deluxe room. My tip would be, go to the Tulip for the same money”
 of 5 bubbles wembley6642, Oct 4, 2016 | Read review
“Book odd numbered rooms as they face the front of hotel and are quieter (eg 121, 123,125) There is a railway track at the back”
 of 5 bubbles 822DavidR, Sep 3, 2016 | Read review
“Ask not to be the railway line side of the hotel”
 of 5 bubbles Evs_33, May 10, 2014 | Read review
3 of 3
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