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Chateau St. Gerlach

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Chateau St. Gerlach
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1,528 Reviews from our TripAdvisor Community

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Showing 337: English reviews
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London
Reviewed 2 weeks ago

Superb service and property, thoroughly recommended. Restaurant has a great ambiance and locally sourced ingrediants including herbs, honey and vegetables from the estate. Thank you for a wonderful stay

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Helpful?
Thank M T
Rachelle P, Front Office Manager at Chateau St. Gerlach, responded to this review

Dear M.T., Thank you very much for your review about your stay. We appreciate your feedback and are delighted to hear you had such wonderfull stay. I wish you all the best and a great weekend! With warm regards, Rachelle Pieters Front Office Manager

Maastricht, The Netherlands
Reviewed 3 weeks ago via mobile

We wanten to lunch out and take a walk. Decided to lunch ar the Bistro of Chateau St. Gerlach. This is not a regular bistro but one for a fine lunch. Our 4 year old son joined and we wondered if it was not to chique. When we entered the staff immediately provided paper and pencils. Our son was happy,...

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Helpful?
Thank Friembi0203
Rachelle P, Front Office Manager at Chateau St. Gerlach, responded to this review

Dear Friembi0203, Thank you very much for your review! We are pleased you came over for a lunch in our Bistrot de Liège and for a nice walk through the valley. It's great to hear you had such a perfect Sunday afternoon. Thank you very much once again and I hope to welcome you again at our estate! With warm...

Reviewed 3 weeks ago

The hotel and grounds are absolutely fabulous and we tried to experience as many features as possible in 1 day: walk in the garden (I especially enjoyed the outdoor gallery), some pampering at the Spa, and nice food. Our stay would have been 5 stars for each category were it not for the head waiter in the restaurant. He was...

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Helpful?
Thank Malcolm R
Rachelle P, Front Office Manager at Chateau St. Gerlach, responded to this review

Dear Malcolm R., Thank you very much for your stay at Château St. Gerlach. We appreciate you took your time to review your stay and to share your experience with us. Our sincere apologies for the unwelcome start in our restaurant. I'm glad to see you enjoyed our garden and the outdoor gallery. I hope to welcome you back to...

Strassen
Reviewed 4 weeks ago

The hotel staff was really nice. The bistro and restaurant are both delicious. The breakfast is great too. The park is splendid and quiet. The only mitigation point is the cleaning of some bedroom. We have seen a couple of spider web. And plenty of butterflies in the 128 room mezzanine. Otherwise it was great. Will recommande to stay there.

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Thank Benoît G
Rachelle P, Front Office Manager at Chateau St. Gerlach, responded to this review

Dear Benoît G, Thank you very much for your stay at our estate. I'm pleased to hear you had a great weekend break. Aplogies for the room which was not up to our standard. Great to hear you enjoyed dinner in our Bistrot and Restaurant, enjoyed the breakfast, the park and our staff. A big thank you for your review...

The Netherlands
Reviewed February 11, 2017

My partner and I went for a weekend of relaxation - we desperately needed. Therefore, a stay at Chateau St. Gerlach seemed appropriate. The estate is located in a nice valley, close to a small village and a larger town called Valkenburg. The area gives a feeling of Belgium, yet it is still part of the Netherlands. The estate has...

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Helpful?
Thank BabuCarlos
Rachelle P, Front Office Manager at Chateau St. Gerlach, responded to this review

Dear BabuCarlos, A big thank you for your stay at our estate. Thank you very much as well for sharing your review of your stay with us. It is an abolute compliment to read about it, we are proud and happy you had a beautiful weekend. For now I wish you all the best and we can't wait to welcome...

Haarlem, The Netherlands
Reviewed January 30, 2017

Great service from the staff. We stayed in 2 apartments which separate bedrooms. Very nicely decorated and super clean. We enjoyed the extensive breakfast, lunch and dinner. Compliments in special for Mrs. Chantal from the Brasserie who made a wonderful kindhearted impression on our grandparents. Great for a family trip with elderly family members

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Thank Lars023
Rachelle P, Front Office Manager at Chateau St. Gerlach, responded to this review

Dear Lars023, Thank you very much for your stay at Château St. Gerlach. We are delighted te hear you had such great family stay at our estate. A special thank you from Chantal for the nice words and the compliments. We can't wait to welcome you back in th near future. Wishing you all the best, with warm regards, Rachelle...

Prague, Czech Republic
Reviewed January 15, 2017

We enjoyed our stay very much. The service is excellent, staff is friendly and attentive. The restaurant food is stunning. The wellness facilities are nice and proper the only "negative" is that there is only one shower.

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Helpful?
Thank emdu
Ann-Sophie E, Guest Relations Manager at Chateau St. Gerlach, responded to this review

Dear emdu, Thank you for your stay at Château St. Gerlach! Nice to hear you enjoyed your time at our estate. We also want to thank you for your lovely compliments. We’re looking forward to meet you again! With warm wishes, Ann–Sophie Empt Guest Relations

Loosdrecht
Reviewed January 9, 2017

We booked a senior suite in the formar "Prachthof" nice big room and superior bed, room a bid dark, though cosy.... All very clean. The "journey" to the pool and sauna, was a surprise, everybody is walking with their bathrobe and or umbrella from the room to the pool. The locker-room and facility is way out of date for a...

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1Thank Fuhren J
Ann-Sophie E, Guest Relations Manager at Chateau St. Gerlach, responded to this review

Dear Fuhren J., Thank you for your stay at Château St. Gerlach! Good to hear you enjoyed your room. We have all different kind off rooms. Some of them are more lighter than others. We’re sorry to hear your time at the Spa & Wellness wasn’t quite what you had in mind. We want to apologies for these inconveniences. Thank...

Banner Elk
Reviewed January 9, 2017

Excellent service and restaurant. Beautiful grounds even in the icy snow. Our room ,119, was adequate not as charming as photo of senior suite. VERY loud noises kept us awake, assume coming from the kitchen or maintenance area beneath.

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Helpful?
Thank G8870SAjb
Ann-Sophie E, Guest Relations Manager at Chateau St. Gerlach, responded to this review

Dear G8870SAjb, Thank you for your stay at Château St. Gerlach! The icy snow gave our grounds indeed a very beautiful and romantic look. I’m sorry to hear you had this inconvenience, we want to apologies for this. I’m looking forward to meet you again, until then, I wish you the best. With warm wishes, Ann-Sophie Empt Guest Relations

Valencia, Spain
Reviewed January 7, 2017 via mobile

We drove there from Amsterdam. I had read a review which said this wonderful castle and state was un-Dutch!!! Well, I am not from the Netherlands but I find their way-of-life most healthy, sustainable and family-friendly, the three main points I happen to discover on this fairy- tale castle. We had an apartment -huge and beautifully decorated, overlooking the gardens...

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Helpful?
Thank Mercedes D
Ann-Sophie E, Guest Relations Manager at Chateau St. Gerlach, responded to this review

Dear Mercedes D., Thank you for your stay at Château St. Gerlach and your beautiful words. We’re really appreciate your kind words about your latest stay at the estate. Good to hear you enjoyed our service and hospitality. It’s really true, we’re surrounded by the beautiful nature, maybe we seeing you again in the summer? We’re looking forward to see...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Could anything be more attractive? The irresistibly attractive Geul valley, the marvelous Ingendael wild life reserve, our own extensive parks, stylish baroque gardens, a farmhouse herb garden, a standard-tree fruit arboretum, and a rose garden – features that as such have given cause to the fame of Chateau St. Gerlach.It’s a unique place to escape from the pressures of everyday life. Pamper yourself in true five-star style in these picturesque surroundings, where historic buildings nestle in magnificent countryside. You will find a splendid hotel with 97 hotel rooms, suites and hotel apartments, a la carte Restaurant Chateau St. Gerlach, Bistrot de Liege, Spa & Wellness St. Gerlach, a Roman indoor swimming pool and several meeting and banqueting rooms for business meetings and receptions. ... more   less 

Additional Information about Chateau St. Gerlach

Address: Joseph Corneli Allee 1 | KK Valkenburg a.d. Geul, 6301 KK Valkenburg, The Netherlands
Location: The Netherlands > Limburg Province > Valkenburg
Price Range: $176 - $333 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Chateau St. Gerlach 4*
Number of rooms: 97
Reservation Options:
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Also Known As:
Chateau St. Gerlach Hotel Valkenburg
Chateau St Gerlach Valkenburg
Hotel Style:
#1 Luxury Hotel in Valkenburg
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Questions & Answers

Here's what travelers have asked, with answers from Chateau St. Gerlach staff and other travelers.
5 questions
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Questions? Get answers from Chateau St. Gerlach staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“rooms were very comfortable dinner and breakfast were delicious”
 of 5 bubbles 405ahmedf, Dec 19, 2016 | Read review
“Ask for a room with a separate shower if you are a bid older.... otherwise you have to take the shower in the bathtub ......”
 of 5 bubbles fth2013, Nov 20, 2016 | Read review
“All rooms are excellent, only the price and surface makes the difference.”
 of 5 bubbles EJM20152015, Nov 2, 2016 | Read review
“I had room 418, a two-story apartment.”
 of 5 bubbles Mikaiel, Oct 20, 2016 | Read review
“A room with a terrace is lovely!”
 of 5 bubbles cclondon581, Aug 26, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question