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Chateau St. Gerlach

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Chateau St. Gerlach
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1,507 Reviews from our TripAdvisor Community

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Showing 333: English reviews
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The Netherlands
Reviewed 1 week ago

My partner and I went for a weekend of relaxation - we desperately needed. Therefore, a stay at Chateau St. Gerlach seemed appropriate. The estate is located in a nice valley, close to a small village and a larger town called Valkenburg. The area gives a feeling of Belgium, yet it is still part of the Netherlands. The estate has...

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Helpful?
Thank BabuCarlos
Rachelle P, Front Office Manager at Chateau St. Gerlach, responded to this review

Dear BabuCarlos, A big thank you for your stay at our estate. Thank you very much as well for sharing your review of your stay with us. It is an abolute compliment to read about it, we are proud and happy you had a beautiful weekend. For now I wish you all the best and we can't wait to welcome...

Haarlem, The Netherlands
Reviewed 3 weeks ago

Great service from the staff. We stayed in 2 apartments which separate bedrooms. Very nicely decorated and super clean. We enjoyed the extensive breakfast, lunch and dinner. Compliments in special for Mrs. Chantal from the Brasserie who made a wonderful kindhearted impression on our grandparents. Great for a family trip with elderly family members

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Helpful?
Thank Lars023
Rachelle P, Front Office Manager at Chateau St. Gerlach, responded to this review

Dear Lars023, Thank you very much for your stay at Château St. Gerlach. We are delighted te hear you had such great family stay at our estate. A special thank you from Chantal for the nice words and the compliments. We can't wait to welcome you back in th near future. Wishing you all the best, with warm regards, Rachelle...

Prague, Czech Republic
Reviewed January 15, 2017

We enjoyed our stay very much. The service is excellent, staff is friendly and attentive. The restaurant food is stunning. The wellness facilities are nice and proper the only "negative" is that there is only one shower.

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Helpful?
Thank emdu
Ann-Sophie E, Guest Relations Manager at Chateau St. Gerlach, responded to this review

Dear emdu, Thank you for your stay at Château St. Gerlach! Nice to hear you enjoyed your time at our estate. We also want to thank you for your lovely compliments. We’re looking forward to meet you again! With warm wishes, Ann–Sophie Empt Guest Relations

Loosdrecht
Reviewed January 9, 2017

We booked a senior suite in the formar "Prachthof" nice big room and superior bed, room a bid dark, though cosy.... All very clean. The "journey" to the pool and sauna, was a surprise, everybody is walking with their bathrobe and or umbrella from the room to the pool. The locker-room and facility is way out of date for a...

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Helpful?
1Thank Fuhren J
Ann-Sophie E, Guest Relations Manager at Chateau St. Gerlach, responded to this review

Dear Fuhren J., Thank you for your stay at Château St. Gerlach! Good to hear you enjoyed your room. We have all different kind off rooms. Some of them are more lighter than others. We’re sorry to hear your time at the Spa & Wellness wasn’t quite what you had in mind. We want to apologies for these inconveniences. Thank...

Banner Elk
Reviewed January 9, 2017

Excellent service and restaurant. Beautiful grounds even in the icy snow. Our room ,119, was adequate not as charming as photo of senior suite. VERY loud noises kept us awake, assume coming from the kitchen or maintenance area beneath.

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Helpful?
Thank G8870SAjb
Ann-Sophie E, Guest Relations Manager at Chateau St. Gerlach, responded to this review

Dear G8870SAjb, Thank you for your stay at Château St. Gerlach! The icy snow gave our grounds indeed a very beautiful and romantic look. I’m sorry to hear you had this inconvenience, we want to apologies for this. I’m looking forward to meet you again, until then, I wish you the best. With warm wishes, Ann-Sophie Empt Guest Relations

Valencia, Spain
Reviewed January 7, 2017 via mobile

We drove there from Amsterdam. I had read a review which said this wonderful castle and state was un-Dutch!!! Well, I am not from the Netherlands but I find their way-of-life most healthy, sustainable and family-friendly, the three main points I happen to discover on this fairy- tale castle. We had an apartment -huge and beautifully decorated, overlooking the gardens...

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Helpful?
Thank Mercedes D
Ann-Sophie E, Guest Relations Manager at Chateau St. Gerlach, responded to this review

Dear Mercedes D., Thank you for your stay at Château St. Gerlach and your beautiful words. We’re really appreciate your kind words about your latest stay at the estate. Good to hear you enjoyed our service and hospitality. It’s really true, we’re surrounded by the beautiful nature, maybe we seeing you again in the summer? We’re looking forward to see...

Tervuren
Reviewed January 7, 2017

great stay with family! beautiful region for promenades ande very close to citu of maastricht great idea to visit maastricht and benefit from shuttle service nice swimmingpool, kids friendly nice service very nice rooms

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Helpful?
Thank csN2515SX
Ann-Sophie E, Guest Relations Manager at Chateau St. Gerlach, responded to this review

Dear csN2515SX, Thank you for your visit at Château St. Gerlach! Nice to hear you had a lovely time at our estate. The estate is very close to Maastricht and other cities, for example Aachen. Good to hear you enjoyed our service and facilities. We’re looking forward to see you again. With kind regards, Ann-Sophie Empt Guest Relations

Ronse
Reviewed January 2, 2017

great stay: warm welcome at check in, gastronomic Sylvester diner with high quality wines, unique Sylvester party and nice firework at midnight! I would recommend this place to anyone who is looking for a unique experience to celebrate memorable events!

Review collected in partnership with this hotel
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Helpful?
Thank wc2017
Ann-Sophie E, Guest Relations Manager at Chateau St. Gerlach, responded to this review

Dear wc2017, First of all I wish you a happy new year! Good to hear you had a warm welcome at Château St. Gerlach. Nice you enjoyed our Silvester party and made memorable memories. Thank you for your recommendations, we appreciate this. With kind regards, Ann-Sophie Empt Guest Relations

Amsterdam, The Netherlands
Reviewed December 31, 2016

My kids have grown up going to Gerlach since my oldest was born. My wife and i find it to be the most relaxing place to go to and the kids call it paradise. We have been more than 20 times over 10 yrs

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Helpful?
Thank mschaedel
Ann-Sophie E, Guest Relations Manager at Chateau St. Gerlach, responded to this review

Dear mschaedel, First of all I wish you and your family a happy new year! We’re happy to hear Château St. Gerlach is your favorite family getaway. That’s a lovely compliment! Nice that you had an relaxing time at our estate. We’re look forward to seeing you and your family again! With warm wishes, Ann-Sophie Empt Guest Relations

Oostkamp, Belgium
Reviewed December 30, 2016

Very busy, staff had trouble providing a good service. Pool was overwhelmed by noisy kids ( we have one ourselves thus nothing against polite kids). Breakfast area too crowded. Magnificent setting however and friendly staff !

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Thank W8876RAjb
Ann-Sophie E, Guest Relations Manager at Chateau St. Gerlach, responded to this review

Dear W8876RAjb, First of all I wish you and your family a happy new year! Thank you for your stay at Château St. Gerlach and your feedback! We’re not happy to hear your stay wasn’t quite what you had in mind. We’re very sorry about that. I want to apologies for this. We had a very busy period in our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Could anything be more attractive? The irresistibly attractive Geul valley, the marvelous Ingendael wild life reserve, our own extensive parks, stylish baroque gardens, a farmhouse herb garden, a standard-tree fruit arboretum, and a rose garden – features that as such have given cause to the fame of Chateau St. Gerlach.It’s a unique place to escape from the pressures of everyday life. Pamper yourself in true five-star style in these picturesque surroundings, where historic buildings nestle in magnificent countryside. You will find a splendid hotel with 97 hotel rooms, suites and hotel apartments, a la carte Restaurant Chateau St. Gerlach, Bistrot de Liege, Spa & Wellness St. Gerlach, a Roman indoor swimming pool and several meeting and banqueting rooms for business meetings and receptions. ... more   less 

Additional Information about Chateau St. Gerlach

Address: Joseph Corneli Allee 1 | KK Valkenburg a.d. Geul, 6301 KK Valkenburg, The Netherlands
Location: The Netherlands > Limburg Province > Valkenburg
Price Range: $176 - $327 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Chateau St. Gerlach 4*
Number of rooms: 97
Reservation Options:
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Also Known As:
Chateau St. Gerlach Hotel Valkenburg
Chateau St Gerlach Valkenburg
Hotel Style:
#1 Luxury Hotel in Valkenburg
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Questions & Answers

Here's what travelers have asked, with answers from Chateau St. Gerlach staff and other travelers.
5 questions
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Questions? Get answers from Chateau St. Gerlach staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“rooms were very comfortable dinner and breakfast were delicious”
 of 5 bubbles 405ahmedf, Dec 19, 2016 | Read review
“Ask for a room with a separate shower if you are a bid older.... otherwise you have to take the shower in the bathtub ......”
 of 5 bubbles fth2013, Nov 20, 2016 | Read review
“All rooms are excellent, only the price and surface makes the difference.”
 of 5 bubbles EJM20152015, Nov 2, 2016 | Read review
“I had room 418, a two-story apartment.”
 of 5 bubbles Mikaiel, Oct 20, 2016 | Read review
“A room with a terrace is lovely!”
 of 5 bubbles cclondon581, Aug 26, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question