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Novotel Amsterdam Schiphol Airport

Traveler (636)
Dining (47)
Videos (2)
Certificate of Excellence

About

#1 of 12 hotels in Hoofddorp
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Gold level
Drop your bags at Novotel and relax. Novotel Amsterdam Airport Schiphol is a beautifully designed hotel at a very convenient location, within walking distance of Hoofddorp Station, 4 minutes by train from Amsterdam Airport Schiphol and 20 min by train from Amsterdam's city centre. Discover the excellent service and first class facilities of this brand new flagship property. Recently rewarded with a Green Key Gold Certificate, the hotel shows to be considerate of sustainability. Thanks to its location close to Amsterdam Airport and with quick access to the city centre this hotel is the perfect spot to explore Amsterdam and the rest of the region. It is also the perfect venue for a good night sleep before an early flight. Nice walking and cycling tracks are located just outside the hotel and bikes are available for rent. You can also jump on the train and visit one of the many museums in Amsterdam or take a tour on the canals. In spring, the famous Keukenhof is a must-see.
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Property amenities
Room service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Wheelchair access
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Room amenities
Air conditioning
Minibar
Refrigerator in room
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Green
Hotel links
Visit hotel website

Location

Full view
41Car recommended
Grade: 41 out of 100
18Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
1,135Reviews
35Q+A
72Room tips
Traveler rating
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Popular mentions
I really loved this hotel! It was very modern and clean! The people were amazing! The rooms were amazing as well! I liked that each room comes with a personal “travel buddy.” Each room came with a smart phone so you could make calls or get navigation. Since many of us don’t want
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+1
The hotel is located near the Hoofddorp Train Station (5 minutes walk) and also not too far from Schipol Airport (5 minutes by train). It's very convenience to connect to Amsterdam city center or everywhere in Netherlands. There is small convenience store at the train station.
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The hotel is conveniently located nearby a local train station in an ontherwise dull neighborhood . Everything is efficiently organized with clean rooms. I was received friendly at the reception and my queries were dealt in a friendly and cooperative way by Patty, Ivana and Stef.
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this being a Novotel hotel has a bare minimum standard it has to have and provide. it is a typical group booking hotel. the food is the regular, no-frills choice of menu.location is away from the main city center making it affordable for such traveling groups .
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Response from florisl722, General Manager at Novotel Amsterdam Schiphol Airport
Responded 1 week ago
Dear Virupakshi, Thank you for your recent stay and feedback. I am sorry to hear you were not impressed by our menu. Please do let me know via floris.licht@accor.com what exactly you were missing or disliked so that I can follow up on this with our chef. To be frank I am a bit surprised that you classify our hotel as a group booking hotel since over the past 6 months we were rated 5 out of 5 on Tripadvisor by "friends", 4,7 out of 5 by "couples" and 4,5 out of 5 by "families". As such I am afraid you simply did not experience our usual product and service and hope to be able to welcome you back sometime soon for a second chance. If you do visit us again please email me as well so I can personally ensure you have a most pleasant stay with us. Best regards, Floris Licht General Manager
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When we entered our room, we noticed a blood stain on the bed sheet. When we opened the quilt we saw that there was a lot of hair in the bed. So we called housekeeping. We wanted the bed sheet to be changed. When the housekeeping guy lifted the bed sheet we found that there
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Response from florisl722, General Manager at Novotel Amsterdam Schiphol Airport
Responded 1 week ago
Dear Omer, Thank you for the recent stay and feedback. I am terribly sorry to hear your room was a mess and we handled this so poorly. Could you please let me know your email address or phone number via floris.licht@accor.com so that I can get in touch with you personally to discuss this issue further and make things right with you? Please rest assured that in the meantime I am following up on your feedback internally as I take this matter very seriously and want to ensure something like this never happens again. Thanks in advance for the quick feedback and sorry again. Best regards, Floris Licht General Manager
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PRICE RANGE
$91 - $210 (Based on Average Rates for a Standard Room)
LOCATION
The NetherlandsNorth Holland ProvinceHaarlemmermeerHoofddorp
NUMBER OF ROOMS
314
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