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Mercure Paris Porte d'Orleans

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304 Reviews from our TripAdvisor Community

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Showing 82: English reviews
Denmark
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 21, 2016

The rooms are smal but well-equipped and very clean. Beed is super. Friendly and helpsome staff. Really good breakfast, with a good mixture of North American, Continental and French elements. The neighborhood is nice and quiet and it takes ~30 minutes to get into the city center by Metro. The parking lot was closed on the last day of our... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank PappaJap
Sandrine L, Responsable relations publiques at Mercure Paris Porte d'Orleans, responded to this review

Dear host, Thank you for taking the time to write a comment on our establishment. A big thank you for your kind words on our teams and different services of our hotel. Be assured that we will pass on the message to them.We really appreciate your comments regarding our breakfast and bedding. We present our apologies for the closing of... More 

Level Contributor
8 reviews
6 hotel reviews
4 of 5 stars Reviewed June 7, 2016

This hotel is very nice, staff is well prepared and reasonably nice. Room was clean and the bed was comfortable. Breakfast was also good with decent options. I stayed at the first flor and early in the morning (around 6 AM) there is a disturbing amount of noise from what i can guess is supply trucks and carts being puled... More 

Helpful?
Thank razvancostache
Sandrine L, Responsable relations clients at Mercure Paris Porte d'Orleans, responded to this review

Dear host, Thank you for taking the time to write a comment on our establishment. A big thank you for your kind words on our teams and different servicesof our hotel. Be assured that we will pass on the message to them. We present our apologies for the noise annoyance that took place during your previous stay. We hope to... More 

New York City, New York
Level Contributor
46 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
2 of 5 stars Reviewed May 27, 2016 via mobile

Hotel Mercure Montrouge Paris I was ready to post the following positive review. And then discovered in a most miserable fashion that THE HOTEL HAS NO AIR CONDITIONING. DO NOT STAY HERE IN THE SUMMER. Or the spring, or if there's any chance at all the temperature will turn above 65-degrees Fahrenheit. It's miserable in the room. It looks as... More 

Helpful?
Thank tempscreenname
Sandrine L, Responsable relations publiques at Mercure Paris Porte d'Orleans, responded to this review

Dear Host, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Porte D'Orléans. .I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to... More 

Travelers are raving about these Montrouge hotels

Belfast, United Kingdom
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed January 12, 2016 via mobile

Stayed here over new years. Cant see what the bad reviews are about, the hotel is very clean and modern. Our room was spacious, large bed, cleaned everyday. Good big tv in the room, mostly french channels but a couple english. Small gridge in room which is handy for drinks. Clean bathroom. Room cleaned everyday with new towels. Staff are... More 

Helpful?
Thank petewalks54
Brighton
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed January 4, 2016

Nice size room with comfortable bed, good TV and shower. 10 minute walk to Metro but if you're driving there is a good sized car park on site which is a reasonable price for central location. ( £15 for 24 hours). Friendly and attentive staff eg providing without asking at our 2nd breakfast something which we had requested on our... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank blarnnie
Geneva, Switzerland
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed November 5, 2015

Stayed two nights at the Mercure. After a very pleasant greeting and smooth check-in from the ladies on reception it all went down hill. The room, although clean was very pooly lit which went to not lit at all, as all the lights went out on our floor, though this was quickly resolved. The restaurant was the 'highlight of my... More 

Helpful?
2 Thank fififavre
Serge L, Revenue Manager at Mercure Paris Porte d'Orleans, responded to this review

Dear Customer, Thank you for your comment, which has been carefully noted. We would like to apologise for the problems you faced during your stay. We attach a great deal of importance to correcting any errors that occur, with a view to enhancing our quality standards and customer satisfaction levels. Your comment has therefore been passed on to the duty... More 

Level Contributor
4 reviews
3 hotel reviews
1 of 5 stars Reviewed November 4, 2015 via mobile

Last night I asked the front desk if I could change my coins to paper bills with her. she said "with pleasure"! this morning I tried to have my coins changed and the lady in front said sje can't change coins, luckily a man in front needed coins as I needed the paper bills

Helpful?
Thank Johndee S
Serge L, Revenue Manager at Mercure Paris Porte d'Orleans, responded to this review

Dear Customer, Thank you for taking the time to send us your comments. I am sorry to learn that the service provided by our staff was not up to standard. Please accept our apologizes for this disagrement. I do hope that we shall have the opportunity to see you again, so that we can offer you a better experience next... More 

The Fylde
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed October 3, 2015

The hotel is very tired and in desperate need of a facelift. My room was not at all welcoming and I wasn't comfortable spending more time in there than I had to. The carpet was a disgrace! For Paris the food was very mediocre too. If you want to explore the city the location of the hotel is very poor... More 

Helpful?
Thank FyldeFord
Bangkok, Thailand
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 20, 2015

I stayed for 2 nights there, the hotel is far away from the main shopping area. Hotel is soso...but a restaurant was seperate between Europe, Asia people that I was very upset!, but breakfast is quite good.

Helpful?
1 Thank Nitchan P
Serge L, Directeur général at Mercure Paris Porte d'Orleans, responded to this review

Dear Guest, I thank you for sharing your review with the Tripadvisor community . However, I wish to enlighten you regarding the organization of our breakfast service. We have different spaces where our clients can have breakfasts ; one located at the main restaurant for our individual guests and several dedicated rooms for our groups . This allows us to... More 

San Diego, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 4, 2015

The hotel is average. You get what you pay for and if you're brave enough to handle the most complicated metro in the world and take 3 different metros and 15 stops to get anywhere. Then you'll be alright. It's outside the center of Paris, no shopping, no really good restaurants (but there could be if I hadn't spent most... More 

Helpful?
1 Thank Monica G
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Banquet Room
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in Montrouge and very close to Montparnasse train station and Orly airport, the 4-star Mercure Paris Porte d'Orleans hotel welcomes you to Paris. Each of the spacious, well-appointed guest rooms are air-conditioned and features a flat-screen TV, a minibar and facilities for making tea and coffee. Free Wi-Fi access is also provided. My Restaurant, the hotel's restaurant, serves traditional French cuisine in an air-conditioned, non-smoking dining area. My Bar is a cosy bar that serves a variety of drinks and cocktails and also serves snacks every day until midnight. Underground parking on site 256 places ... more   less 

Additional Information about Mercure Paris Porte d'Orleans

Address: 13 rue Francois Ory, 92120 Montrouge, France
Location: France > Ile-de-France > Hauts-de-Seine > Montrouge
Price Range: $105 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Paris Porte d'Orleans 4*
Number of rooms: 188
Reservation Options:
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Also Known As:
Mercure Paris Porte d`Orleans Hotel Montrouge
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