Hotel Hospes Palacio de Arenales & Spa
Carretera N-521, Km 52,100, 10005 Caceres Spain
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About
#7 of 37 hotels in Caceres
Location
4.0
Cleanliness
4.5
Service
4.4
Value
4.0
Travelers' Choice
La búsqueda del hotel romántico ideal en Cáceres no tiene por qué ser complicada. Bienvenido a Hotel Hospes Palacio de Arenales, una fantástica opción para viajeros como tú. Las habitaciones de los huéspedes ofrecen servicios como televisor inteligente, aire acondicionado y minibar, y los huéspedes pueden permanecer conectados con wifi gratuito que ofrece el hotel. Hotel Hospes Palacio de Arenales tiene conserje y servicio de habitaciones para que la estancia sea más agradable. La propiedad también cuenta con piscina y desayuno. Si vas en coche a Hotel Hospes Palacio de Arenales, hay parking gratis disponible. Mientras estés aquí, asegúrate de visitar algunos de los restaurantes de tapas, como Oquendo, Mesón Viña Grande y Bontá Gastronomía, todos ellos a poca distancia de Hotel Hospes Palacio de Arenales. Si está buscando cosas que hacer, puede visitar el Parque Del Principe, que es un parque estatal popular entre los turistas. Hotel Hospes Palacio de Arenales está deseando darte la bienvenida cuando visites Cáceres.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Sauna
Bar / lounge
Bicycle rental
Children's playground
Highchairs available
Wifi
Hot tub
Indoor pool
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Pets Allowed ( Dog / Pet Friendly )
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Manicure
Massage
Neck massage
Open-air bath
Solarium
Steam room
Baggage storage
Concierge
Mosquito net
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
First aid kit
Umbrella
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bidet
Housekeeping
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Business
Languages Spoken
English, French, Spanish, Portuguese
Location
Contact
Carretera N-521, Km 52,100, 10005 Caceres Spain
Name/address in local language
Getting there
Rental CarsSee all Caceres rental cars
511Reviews15Q+A11Room tips
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Most Recent
Found this lovely hotel by chance while heading for Seville by car. Location wise, it’s perfect being just off the motorway, with more than adequate parking facilities. We were offered a variety of welcome drinks on arrival, which was a nice touch. The staff are first class and speak good English. The room was lovely, and had some small touches of luxury items of chocolates and macarons, and a Nespresso coffee machine. There is a bar which serves snacks, and a lovely restaurant where we had a five star dining experience in terms of service and food. Special mention to Juan for his attentive service. There is also a spa which unfortunately we didn’t have time to use. The hotel is fairly isolated, however 15 minutes drive takes you in to the lovely town of Caceres which has good choice of cafes and restaurants.…
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Director Hospes Palacio de Arenales, Director General at Hotel Hospes Palacio de Arenales & Spa
Responded Feb 5, 2023
Dear customer. Thank you very much for your trust, your rating and for the time you have taken to share your experience with other customers. We are delighted that you enjoyed our facilities, services and the friendliness of our staff. We would be delighted to welcome you on future occasions at Hospes Palacio de Arenales & SPA or at any of our nine Hospes hotels in Spain. Best regards. Mikel Martín. Front Office Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Have stayed at this hotel at least once a year for the last six years. It underwent a major refurbishment a couple of years ago including a new pool. Unfortunately although the rooms were upgraded to include central air conditioning rather than noisy machines in each room the comfortable old style chairs and sofas were replaced by rather utalitarian grey awkward pieces that are far from comfortable. The spa is still the hotel's outstanding feature and is free for guests to use but the food is uninspiring from breakfast through to dinner and not wothy of a five star hotel that is several kilometres away from other eating venues.
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Date of stay: May 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Director Hospes Palacio de Arenales, Director General at Hotel Hospes Palacio de Arenales & Spa
Responded Aug 9, 2022
Dear customer Thank you very much for your confidence and appreciation. We are delighted that you enjoyed our facilities and SPA. On the other hand, we take note of your comments about the food. Your opinion is very important for us as it helps us to improve every day. We hope to have the pleasure of welcoming you on future occasions in our establishment. Best regards Mikel Martin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
You are simply abandoned in the middle of nowhere with absolutely no service. We arrived at 16:00 without having had lunch and nowhere in the hotel was possible to get a bite. Even room service did not work. You would be much better off in downtown Caceres. Hotel Don Manuel seems to be the best choice
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Director Hospes Palacio de Arenales, Director General at Hotel Hospes Palacio de Arenales & Spa
Responded Jul 29, 2022
Thank you very much for your review of Hospes Palacio de Arenales & SPA. We regret your negative experience. Our hotel is located 3 km from Cáceres surrounded by nature so you can have a relaxing experience while being close to the city. In addition, we have 24 hours RoomService so we are sorry for the misunderstanding and we will check what could have happened. We hope to have the pleasure to welcome you in the future and to improve your experience. Best regards Mikel Martín. Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stunning hotel with great facilities and the staff were a credit to the hotel. Only stayed one night but wish could have stayed more. The rooms were luxurious and well equipped. The pool area is great and we had cocktails by the pool which is always great. Th restaurant serves delicious food and fair priced. We now have our go to hotel when we travel to Portugal as definitely want a return visit
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
This was in fact our 4th visit staying at this wonderful Hotel. We first found it when we were taking a trip down to the south of Spain. As someone else mentioned, don’t stay for just one night, do three!! Now we keep coming back … it really is such a relaxing Oasis - and the town of Cáseres is lovely too We are in Galicia and we think it’s well worth the 6.5hr drive to spend a long weekend, (along with our dog!) when we need some sun! We stayed 5 nights on this visit The hotel and staff have always been great in our experiences here, but on this particular visit I have to mention Alejandro! He was the bar attender/manager in the pool bar area, who was fantastic, he was clearly very experienced, although my husband speaks Spanish, mines not great, so it did help that Alejandro spoke such good English so could explain things for me! He was kind and genuine ..Even our dog loved him! Food is great, most nights we ate at the pool bar, the salmorejo was just delicious! And the breakfast has a great selection. For people travelling with dogs, this really is the best place we have stayed in our travels, there’s a good decent walk on a track around the hotel and plenty of bins, she was allowed to sit with us in the pool bar while we had a drink or ate. Rooms are lovely, along with the lovely smelling toiletries! I’m looking forward to coming back again soon !…
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
If this hotel/spa was easily accessible from the UK, I think we would be there every weekend! It's about 2 miles/3km from Caceras centre and one of the most tranquil and beautiful hotels we've been to. Modern, fantastic pool with large poolside bar and dining area, nesting storks just a few metres away on high poles (the area is a world heritage site). A Hidden Gem. And price of room and food and drinks very reasonable. If you are looking for a stopover enroute to southern Spain or Portugal, don't just do 1 night, consider 3, you won't be disappointed. And book direct on the Hospes website, easy to do and discounted prices.
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Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This is a great choice. The hotel is made up of historic complex of buildings with new additions. Everything is first class. Plenty of free parking whether you choose outside or indoor parking. We had a junior suite which was great, very large and nicely furnished. All members of the staff were a delight. None of the Covid this and Covid that bs responses for service issues/failures. Breakfast great and also evening dining. Really an amazing complex just on the edge of town.
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Date of stay: May 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This hotel was utterly fantastic ! Beautiful ultra modern - but traditional- design - every area stunning. The spa is just beautiful !! Alongside all this we were fascinated by the obvious conservation of the surrounding area - particularly the Storks nesting on stands We were able to take our little dogs out in the grounds and marvel at the sights and sounds. Cannot praise this place - and staff - enough.
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Date of stay: April 2022Trip type: Traveled as a couple
Room Tip: Well worth going out of your way to stay here. An experience you won’t forget !
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Very nice place in a historical building close to Caceres. Excellent location. You can get to any restaurant in Caceres within 10 minutes by taxi, it is only 500 meters from the highway, so you can hit the road right away, if you are moving further without a pleasure of having to get out of town and at the same time it is very quiet. We stayed 3 nights being on a mini-vacation and we have never heard any noise in the room. Not fantastic, but very adequate breakfast and dinner in hotel's restaurant. Friendly and service-minded personnel. One thing I couldn't understand though. We booked a Suite, which had a nice big bathroom with ample shower cabin. Door of the latter was about 15 cm shorter than the cabin itself. Photo attached. Maybe it is a high design thing, of course. But when either my wife or I were taking a shower water was freely flowing out of this hole onto the floor in the bathroom. So, we had to make sure not to be putting our slippers too close not to have them washed away. And housekeeping should be trained a little bit more. I am not going to share the details here, but if anybody from the hotel (and I was showing something to a front desk manager) cares to read this, they will know what I am talking about.…
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Date of stay: November 2021
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Director Hospes Palacio de Arenales, Director General at Hotel Hospes Palacio de Arenales & Spa
Responded Nov 21, 2021
Dear guest, Thank you very much for choosing the Hospes Palacio de Arenales & SPA hotel and for taking the time to share your experience. We are glad to know that you have enjoyed your stay, especially the attention of the staff. We made a note to review the shower design and rest assured that we will meet with the housekeeper to make sure the correct and now more stringent cleaning procedures are being followed. We hope to have the opportunity to welcome you again in Cáceres or in any of our nine Hospes hotels in Spain. Sincerely, Jorge Sanchez Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Really wanted to give a very good review after the last one posted. The hotel was clean and tidy. Reception very good, plenty of free parking. Room 129 quiet, well appointed, bathrobe, slippers, bottle water etc. v comfortable though we couldn’t find any British tv on their set. Dined at the restaurant: this was disappointing. Husband had salmon in a broth, liquid brown, not sure what it was. I had lamb with potatoes it arrived cold, I sent it back, it came back warmer, still on a cold plate but tasty. We then ordered the tiramisu to share, came in a small dish plonked on a hot plate. What is that all about? V average taste sadly. The staff were all lovely but I guess they have problems in the kitchen/staffing. Such a shame. Breakfast ok. Note: it’s easy to miss the entrance as it’s off the roundabout down a small turning marked Camino Agricola. Shame the hotel can’t put their name on the sign as once missed you have to a a long way down the N521 to be able to turn back and try again to get in.…
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Date of stay: October 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Director Hospes Palacio de Arenales, Director General at Hotel Hospes Palacio de Arenales & Spa
Responded Nov 3, 2021
Dear Giulietta, Thank you very much for choosing the Hospes Palacio de Arenales & SPA hotel and for sharing your experience. We are glad to know that you enjoyed your stay, we inform you that we have in all rooms a Smart TV connected by cable to the internet. Rest assured that we will review the catering service to make sure that all our products and their elaborations are of the highest quality. On the other hand, an action is planned on the access road that we hope will improve the current situation. Again, thank you very much for your stay and comments, which always encourage us to improve. Hoping to have the pleasure of welcoming you back to Cáceres or at any of our nine Hospes hotels in Spain. Yours sincerely, Jorge Sanchez General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$100 - $214 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Fontecruz Palacio de Arenales
LOCATION
SpainExtremaduraProvince of CaceresCaceres
NUMBER OF ROOMS
46
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Claim Your ListingHOTEL HOSPES PALACIO DE ARENALES & SPA $100 ($̶1̶1̶9̶) - Updated 2023 Prices & Reviews - Caceres, Spain
Frequently Asked Questions about Hotel Hospes Palacio de Arenales & Spa
Which popular attractions are close to Hotel Hospes Palacio de Arenales & Spa?
Nearby attractions include Casa Museo Arabe de Caceres Yussuf al Burch (3.5 miles), Old Town of Cáceres (3.4 miles), and Mystery House Cáceres (3.2 miles).
What are some of the property amenities at Hotel Hospes Palacio de Arenales & Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hotel Hospes Palacio de Arenales & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Hospes Palacio de Arenales & Spa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Hospes Palacio de Arenales & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Hospes Palacio de Arenales & Spa?
Conveniently located restaurants include Nolasco Restaurante, Restaurante alBalat, and Restaurante Homarus.
Are there opportunities to exercise at Hotel Hospes Palacio de Arenales & Spa?
Yes, guests have access to an indoor pool and a sauna during their stay.
Are any cleaning services offered at Hotel Hospes Palacio de Arenales & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Hospes Palacio de Arenales & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Hospes Palacio de Arenales & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Hospes Palacio de Arenales & Spa?
The staff speaks multiple languages, including English, Spanish, French, and Portuguese.