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White River House Hotel

#1 of 1 Hotels in Toome
Certificate of Excellence
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111 Reviews from our TripAdvisor Community

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Showing 111: English reviews
Newry, United Kingdom
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed 1 week ago

Very grubby with old furniture and dirty worn carpets in which none matched. Rooms also could do with a good clean especially around ceilings and windows as crawling with spiders. Rooms very warm with no air con available as windows werent to be left open due to location of the lough. Not great dinner either or breakfast as poor gluten... More 

Helpful?
Thank Michelle H
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Recently visited here for Sunday lunch, waited 10 minutes and had to ask for our order to be taken. We were also seated and no drink order was taken. Therefore had to go up to the bar for drinks to find there was no one serving at the bar, whilst other customers were also waiting for 5 minutes for someone... More 

Helpful?
Thank C_mccgg
Niamh O, Manager at White River House Hotel, responded to this review

Many thanks for your review & we appreicate your feedback, your satisfaction is our priority and we can assure you that this will not happen in the future as we value each & every customer. We apologize for any inconvenience you have experienced while dining in our restaurant. It is our goal to retain you as a satisfied customer and... More 

Belfast, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Well having arrived at reception there was a slight issue with our reservation but that was sorted and apologies offered. Got to room and found it to be spacious and bright with nice decor; everything modern and comfortable. Went to dinner around 7:30 and we were seated almost immediately. Order taken and first course with us with 5 minutes; the... More 

Helpful?
Thank MARTIN D
Niamh O, Manager at White River House Hotel, responded to this review

Hi Martin, Thank you for your wonderful review & once again we apoligise in regards to the confusion with your check in. We look forward to welcoming you back to White River House Hotel in the near future. Kind Regards, Niamh O'Reilly Sales Manager More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed July 20, 2016 via mobile

Atrocious - I had the Brie for starter £6 half the breaded Brie was completely empty. My main course was oven cod with asparagus - as you can see it was spot the cod and spot the asparagus for £14 - complete rip off - I vowed last time I wouldn't return but was assured it had improved- that's a... More 

Helpful?
6 Thank Bernie M
Niamh O, Manager at White River House Hotel, responded to this review

Dear Bernie, Many thanks for your review & we appreciate your feedback. On behalf of the hotel I would like to apologise however please be assured that your feedback will be the subject of a management team review to ensure that your disappointment could not be repeated. We do hope to have you back at White River House Hotel in... More 

kilrea
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed July 12, 2016 via mobile

I am disappointed to having write this. I was unable to gain enter here for their Sunday lunch but made the exception of going to family birthday dinner last Friday night all was good as it was downstairs and my disabled fiancé was able to get in. First they were slow to produce menus and take a drink order from... More 

Helpful?
2 Thank annmarie220
Niamh O, Manager at White River House Hotel, responded to this review

Dear Annmarie, Hi Anne Marie, Thank you for your review on Trip Advisor. We are so sorry to hear that you were disappointed with the service in White River House Hotel, your satisfaction is our main priority and we certainly want to resolve this issue from happening in the future. We would like the opportunity to prove to you that... More 

Antrim, United Kingdom
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed July 2, 2016

Spent to day at The River to Lough Festival and had the pleasure to meet Calvin and Paula who work at the White River Hotel and who was the main catering for the day. From the moment we entered the Venue Calvin greeted us and talked us through what was available to eat telling us about how the Eels were... More 

Helpful?
Thank robert503
Niamh O, Manager at White River House Hotel, responded to this review

Dear Robert, Many thanks for your review & we are glad you enjoyed your day at River to Lough Festival with the help of our excellant staff. We hope to see you at the hotel in the near furture where you will be greated with our warm & welcoming hospitalty. Kind Regards, Niamh O'Reilly Sales Manager More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 1, 2016 via mobile

A huge thank you to both Henry and his remarkable staff in making our daughters wedding an even more special occasion, the wedding would not have been what it was without the exceptional high standards of service from the friendly staff. Nothing was too much trouble. The venue was amazing and the food was great. Again a huge thanks and... More 

Helpful?
3 Thank Lenny S
Niamh O, Manager at White River House Hotel, responded to this review

Dear Lennny, On behalf of the hotel we would like to thank you for review & we are glad you all had a wonderful day. We wish Natasha & Jake all the best in the future. Kind Regards, Niamh O'Reilly Sales Manager More 

Derry, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed June 26, 2016

As a Trip Advisor reviewer I am not in the habit of writing poor reviews but in this case I had to make an exception. We had a Holy Communion meal recently for my Daughter at the White River Hotel and it was very disappointing, Upon arrival at reception desk we were directed to the dining hall where we then... More 

Helpful?
2 Thank Colin M
Niamh O, Manager at White River House Hotel, responded to this review

Dear Colin, Many thanks for your review & on behalf of the hotel I would like to apoloigise and can assure you that your feedback has been passed onto our head chef who also appreciates your feedback. We do hope this does not discourage you in coming back to the hotel as we value each & everyone of our customers.... More 

2 reviews
5 of 5 stars Reviewed June 13, 2016 via mobile

Thank you to Michael, Henry and staff for the most amazing food supplied to our home for my son's 30th surprise birthday party. It was truly delicious as usual. I will definitely use the service in future and recommend the amazing catering.

Helpful?
Thank Pauline O
Meath
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed June 7, 2016

On arrival, we were told we were booked into a double room - despite booking for 2 x adults and 1 x child (age 10!). This was rectified (thanks to Mary), and we were given the key to a triple room. Up we went in the lift, and found the room still being cleaned (3.45pm), so back down we went... More 

Helpful?
Thank karenf1812
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Breakfast
  • Business Center with Internet Access
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
White River House Hotel is a locally run business, located on the banks of the River Bann in the village of Toomebridge, Co Antrim. The building itself dates back to the early 1900's. Catering for all sizes of weddings & functions, from an intimate 40 guests to the larger 250 guests. Facilities include two large function suites, 11 guest bedrooms, bar & the renowned Weavers restaurant. Directors Henry Doherty & Michael Lennon (Head Chef) strive to ensure the hotel meets the high standards their customers have come to expect. The attentive and wecloming staff will ensure that all your needs are catered for during your visit. ... more   less 

Additional Information about White River House Hotel

Address: 20-22 Main Street | Toomebridge, Toome BT41 3TQ, Northern Ireland
Location: United Kingdom > Northern Ireland > County Antrim > Toome
Hotel Class:3 star — White River House Hotel 3*
Number of rooms: 11
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Also Known As:
White River House Hotel Toome, Northern Ireland
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