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Mercure Hotel Kamen Unna

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Kamen Karree 2, 59174 Kamen, North Rhine-Westphalia, Germany (Formerly Park Inn by Radisson Kamen Unna)
1 room 1 adult
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Mercure Hotel Kamen Unna
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60 Reviews from our TripAdvisor Community

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Hilversum, The Netherlands
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 20, 2015

The hotel is quite clean and fresh. Inside rooms quiet, big beds (easily fits 2 adults and a child), a bathtub on 2nd floor at least. Breakfast is so-so (seen better for this price); bar is European-average. Internet is free but not reliable - failed the weekend we were there. In general - good value for the price. Some 15... More 

Helpful?
Thank Ruslan M
Corinna C, General Manager at Mercure Hotel Kamen Unna, responded to this review

Dear guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Mercure we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! We wish you and your family a... More 

Bristol
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed September 23, 2015

I cannot fault this hotel, apart from the difficulties around check-out time on Sunday 20 September when the computer system failed and the staff on the desk did not cope very well. With a ferry to catch, I was not happy to be delayed so long. They need training and support to be able to deal with guests even when... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Gazdoc999
Corinna C, General Manager at Mercure Hotel Kamen Unna, responded to this review

Dear guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Mercure we apologize for the concerns you have about your experience at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your... More 

Sint-Gillis-Waas, Belgium
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed June 1, 2015

The hotel is an average hotel so ideal for a business stay. Rooms were quiet although I was warned that they might be noise because of the road nearby. The restaurant wasn't that special but the breakfast was very elaborate.

Helpful?
Thank Pivertigo
Corinna C, Manager at Mercure Hotel Kamen Unna, responded to this review

Dear guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Mercure we apologize for the concerns you have about your experience at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your... More 

1 review
2 of 5 stars Reviewed May 6, 2015 via mobile

Well where do I start Room Is very nice, beds are really big and the bathroom is okay Staff They are very rude the bar is never manned and you can wait 15 minutes for a drink when a member of staff does turn up its "what" WiFi When we arrived it was a problem logging in and ended up... More 

Helpful?
Thank Charlie B
Corinna C, Guest Relations Manager at Mercure Hotel Kamen Unna, responded to this review

Dear guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Mercure we apologize for the concerns you have about your experience at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your... More 

Level Contributor
4 reviews
4 of 5 stars Reviewed April 24, 2015 via mobile

Clean and tidy rooms.Good location and easy to find.Friendly personel.Had some reservation problems that were resolved fast.Ideal stay for business trips or go to Forms of hands festival at Förderturm Bönen just 8km away.

Helpful?
Thank David K
HAJPD_Direktion, Manager at Mercure Hotel Kamen Unna, responded to this review

Dear guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Mercure we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely Hotel manager, More 

Ulaanbaatar, Mongolia
Level Contributor
61 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed March 18, 2015

The Mercure Hotel is an ideal business hotel. The rooms are nicely appointed and everything works. Breakfast is expensive and I would suggest McDonald's round the corner if you want to save the 16 Euros :-)

Helpful?
Thank Trevor S
HAJPD_Direktion, General Manager at Mercure Hotel Kamen Unna, responded to this review

Dear guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Mercure we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely Hotel manager, More 

Wales
Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed March 17, 2015

I'll start with the positives. This hotel is in a great location, not far from the motorway, in a retail park with plenty of food and shopping options. It's large, modern, with a big car park, a clean and very new looking lobby and the reception staff were efficient on check in, friendly & spoke good English. The room itself... More 

Helpful?
Thank Athravan
HAJPD_Direktion, General Manager at Mercure Hotel Kamen Unna, responded to this review

Dear guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Mercure we apologize for the concerns you have about your experience at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your... More 

Windsor, United Kingdom
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed November 23, 2014 via mobile

Stayed 2 nights, good clean spacious room, comfortable bed, clean bathroom with powerful hot water. Free bottle of water in room. Very nice and friendly personnel, would like to make a special mention of Lukas who was very helpful and professional. Excellent value for money, will definitely return when next in area.

Helpful?
Thank d_erdmann
HAJPD_Direktion, Manager at Mercure Hotel Kamen Unna, responded to this review

Dear guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Mercure we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely Hotel manager, More 

Hudson, Wisconsin
Level Contributor
105 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed July 11, 2014

I have frequented this hotel on numerous occasions for business. The hotel is nice and typical of German cleanliness, efficient design, and comfortable. I am always grateful to have the Park Inn in Kamen to lay my head after a long day of work. The morning buffet is nice, but seems to have been downgraded in options over the years.

Helpful?
Thank Abbybowwowmom
HAJPD_Direktion, General Manager at Mercure Hotel Kamen Unna, responded to this review

Dear guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Mercure we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely Hotel manager, More 

Auckland, New Zealand
Level Contributor
460 reviews
119 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
3 of 5 stars Reviewed October 20, 2013

This hotel is extremely convenient for travellers as it is directly off the A1 motorway. Surprisingly the rooms are quite quiet. The gym is small, but all the equipment is brand new as is the sauna. The wait staff is quite accommodating, but there are several who are interns and they are unsure what to do, but very friendly. the... More 

Helpful?
Thank applejuice12
HAJPD_Direktion, General Manager at Mercure Hotel Kamen Unna, responded to this review

Dear guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Mercure we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely Hotel manager, More 

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