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Kyriad Paris Nord Porte de Saint Ouen

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9 rue la Fontaine, 93400 Saint Ouen France
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Room & Suite (29)
Dining (5)

About

#3 of 7 hotels in Saint Ouen
Location
Cleanliness
Service
Value
Kyriad Paris Nord Porte de Saint Ouen is an excellent choice for travelers visiting Saint Ouen, offering a budget friendly environment alongside many helpful amenities designed to enhance your stay. Close to some of Saint Ouen's most popular landmarks, such as Fresque Métro (0.5 mi) and Fresque Rideaux de Fer (0.5 mi), Holiday Inn Garden Court Paris Porte De Saint Ouen Hotel is a great destination for tourists. You’ll enjoy relaxing rooms that offer air conditioning, a desk, and an additional bathroom, and you can stay connected during your stay as Kyriad Paris Nord Porte de Saint Ouen offers guests free wifi. The hotel features a 24 hour front desk, 24 hour check-in, and a concierge. Plus, Kyriad Paris Nord Porte de Saint Ouen offers breakfast, providing a pleasant respite from your busy day. For guests with a vehicle, parking is available. While visiting Saint Ouen, you may want to try some fish and chips at one of the nearby restaurants, such as Ma Cocotte or Les Gastropodes. There is no shortage of things to do in the area: explore popular monuments and statues such as Monument aux Morts. Enjoy your stay in Saint Ouen!
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Meeting rooms
Fax / photocopying
Parking garage
Wifi
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Laundry service
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Good to know
HOTEL CLASS
Languages Spoken
English, French, Spanish, German and 1 more

Location

Full view
85Good for walkers
Grade: 85 out of 100
301Restaurantswithin 0.75 miles
73Attractionswithin 0.75 miles
287Reviews6Q+A16Room tips
Traveler rating
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Hotel was OK, nothing spectacular but nothing too bad either. Staff was polite and kind, and everyone spoke good english. There was only one small ditch on our stay, at one night there was a fire alarm, which was caused by some guest smoking in a non-smoking room (so this was not the hotels fault). The neigbourhood was a bit dodgy, and there were some homeless people under the bridge nearby, but they didn´t bother us any way. Good value for your money!
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We stayed in this hotel for two nights. Rooms are comfortable smaller compare to our North American hotels but nice and cozy. Tea/coffee maker in the room also a safe for free use. We were able to create our own pin on safe which was very nice. Free wifi, included breakfast was very good with lot of selection. There is a small variety store with in two minutes walk where you can purchase nice cold beer or variety of wines, fresh sandwiches or other grocery. I also saw couple of restaurants. There is restaurant with in the hotel itself. Overall very nice stay.
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+1
I'm giving this Kyriad Paris Nord Porte de St.Ouen only one star - not because you can't stay here for a couple of nights or because anything is particularly dirty or unhygienic. It's because the Kyriad management and the management of the hotel are completely disinterested in serving their guests or doing anything to improve a situation which is obviously getting worse from day to day. Staff are admittedly friendly, but completely incompetent and no attempt is made to deal with short or long-term problems. Almost nothing functions and even the room card has no hotel address on it - so what's with the taxi driver or if you're drunk or unconscious with 10 Kyriad hotels in Paris alone? Has Management no intelligence and staff no initiative?! Although my international business consultancy does anonymous checks on hotels like this, I stayed here recently for 10 days for other reasons. In advance we sent the hotel a business request for a single room with a large "queen" bed (1,60 m) as emails of this nature usually lead to upgrades and staff is careful that the guest be kept happy; but not here. On arrival reception had the email on file, had to be reminded, but had done nothing about it. The room was extremely small, had "not enough room to swing a cat", had no desk, no space for luggage or seating for 2 people and it was almost impossible to work on a small movable table while sitting on the bed. There was supposed to be high-speed WLAN in the room, but it went off for hours every day, which infuriated me; complaints were ignored. The TV was the same and at least 25-30% of programmes had almost no reception. How it functioned was not known and a list of programmes, numbered, was not available; only french and some english programmes were offered. Positive was the free tea/coffee with water-boiler, although the bottle of free water offered was not replaced in 10 days. The window was blocked by curtains and had to be kept forced open while the air-conditioning system wasted energy and money, showing a room temperature 4°C higher than in reality. It is also usual in company hotels that advertising is available in the room for bar and restaurant, but not here: 3 pizzas for around 15€ each, no bar card, no happy hour, no restaurant menu card, nothing; no wonder nobody eats in this cantine-type room with its run-down garden outside. I'm not what one could call an eco-freak, but saving the world is probably a good idea - though not here: plastic glasses covered in plastic foil in the bathroom, tea/coffee cups encased in plastic, plastic spoons to throw away and styropor ice buckets to transport ice from the ice machines (excellent idea) upstairs. Instead I borrowed a water glass from the bar and used only 2 buckets during the entire stay. Why can't management at least replace the glasses in the bathroom with the non-breakable "Duralux" version made in France? But we don't care here and "thinking" is not a requirement. The bathroom was small, but acceptable. That is, if it had been checked by management - water temperature was 57°C and extremely dangerous for guests showering (no - don't mention the deadly "legionella pneumophila" in unused shower heads as an excuse - they only die above 60°C). Hot and cold water taps aren't marked and work in opposite directions in the hand basin and the shower. Part of the glass shower shield was rusting, the plastic falling off it and repairs in white paint smeared on the brown wood. In addition the side of bath/shower was high for getting in and out and as no hand rails are mounted, one has to hold on to the towel rack to climb out, the soap dish being a loose alternative. Last but not least, the area hidden under the back rim of the toilet was filthy, which I could see in the mirror from the bed - doesn't Housekeeping check anything? But the rooms are kept clean by a male employee, friendly, but working so hard he never got to saying "good morning" or so. And Housekeeping was so well organized rooms designated for cleaning by the guest at 10:00, were still uncleanned at 16:00 in the afternoon - ridiculous. Complaints - especially when I became ill on the 4th day - were just ignored, leaving me "dying" for 2 hours, the last full hour in the entrance hall while nothing was done. The entrance to the hotel is a scandal- the metal awning is rusting on the bolts and at the edges, the trash box, scratched and with paint falling off it, hangs at an angle next to the unpainted blue/grey dirty wall on which one can sit waiting for a taxi. The pavement where taxis and busses stop is torn up, with weeds growing through the spaces, and the entrance paving hasn't been high-power down-hosed in years; everything looks run-down with a minimum of attention. Inside, the lift-elevator, despite my comlaints over 3 days, was stopping 10cm too high causing a step, over which guests could have fallen. Normally the lift should have been blocked, but staff didn't put up a "cleaning wet floor" warning sign (danger lift) or even place a chair there with a warning sign on it. And this despite an accident could possibly cause damages in the millions. But who cares? On the day before leaving Housekeeping dropped and broke my computer mouse, which I complained about, and I'm still waiting for an answer. In the same way, having asked the receptionist why American hot breakfasts were not being offered, he denied my suggestion (photos prove it), but did not bother to check, which meant he knew. So breakfast offered for 15€ on two days running included at 09:00 2 types of ham / meat, 2 types of cheese and little else with four half-empty bowls of yoghurt, tinned fruit etc. accompanied by overdated brown bananas. That was all. If this is the way to run a hotel, I disagree. This one-time Holiday Inn is becoming more and more run-down from year to year, as it just doesn't function. Why Kyriad, as a chain hotel, doesn't use in- or external quality controllers to sort out this mess, I don't know and obviously there's no proper training of staff, no regular technical checks etc. And where the "rack rate" (highest price before special offers) and without an included free breakfast is currently 160€ per night!
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The staff were superbly accommodating and went beyond to help me work in the lovely garden area. I arrived 3hours before check in and decided to finish off some work before my meeting nearby. They brought out an extension lead to power my laptop without my requesting and made me feel most welcome. The room was comfortable and decent. The dining area was very nice and the garden was lovely in the warmth of Paris in September. As I wrote it was the helpful and attentive staff that were the stand out feature. Their kindness lifted my spirits after such an early flight and helped set me up for the meeting ahead. Excellent treatment.
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Most of the staff very attentive and polite. The location deserves some safety care (but nothing realy big). Nice breakfast, near the Subway (Metro), small supermarket and restaurants. In the weekend the restaurant does not work (except for breakfast)
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Review collected in partnership with Kyriad.com - Louvre Hotels Group
Previous
PRICE RANGE
$59 - $125 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn garden court paris porte de saint ouen hotel saint ouen, holiday inn saint ouen, saint ouen holiday inn
LOCATION
FranceIle-de-FranceSeine-Saint-DenisSaint Ouen
NUMBER OF ROOMS
120
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Frequently Asked Questions about Kyriad Paris Nord Porte de Saint Ouen
Which popular attractions are close to Kyriad Paris Nord Porte de Saint Ouen?
Nearby attractions include Marche aux Puces de Saint-Ouen (0.5 miles), Singing Studio (0.4 miles), and Marche Vernaison (0.7 miles).
What are some of the property amenities at Kyriad Paris Nord Porte de Saint Ouen?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Kyriad Paris Nord Porte de Saint Ouen?
Top room amenities include air conditioning, a flat screen TV, and an additional bathroom.
What food & drink options are available at Kyriad Paris Nord Porte de Saint Ouen?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Kyriad Paris Nord Porte de Saint Ouen?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Kyriad Paris Nord Porte de Saint Ouen?
Conveniently located restaurants include Le 975, Les Tables d'Augustin, and La Puce.
Are pets allowed at Kyriad Paris Nord Porte de Saint Ouen?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Kyriad Paris Nord Porte de Saint Ouen?
The staff speaks multiple languages, including English, Spanish, French, German, and Portuguese.
Are there any historical sites close to Kyriad Paris Nord Porte de Saint Ouen?
Many travelers enjoy visiting Sainte-Chapelle (3.3 miles), Cathédrale Notre-Dame de Paris (3.5 miles), and Arc de Triomphe (2.5 miles).
Is Kyriad Paris Nord Porte de Saint Ouen accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.