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We stayed at this hotel about 18 months ago and chose to stay again largely due to the fact that it has secure car park. However we were pleasantly surprised on this visit to see that they have started a major refurbishment programme. In the...More
Booked 2 nights and arrived today to find the place a building site. No mention on the booking site or hotels own website of any building work and after asking for a room away from the work was offered a room two rooms away -...More
Dated hotel staff were 1st glass though could not be more helpful
Break was good large selection hotel and cold
Rooms was dated although plenty of clean towels and loads of hot water
Bad points manager was very rude and not very friendly towards us...More
After booking on TripAdvisor, being charged twice for our three night stay in a triple room, then on hold for 30 mins to argue my refund, we were hoping our (2nd) stay at the manhattan would go smoothly.
Firstly-- After arriving late evening (11pm) on...More
Dear John-Ross M
I truly regret the exceptional succession of incidents you experienced during your visit and I understand your disappointment. Please accept my sincerest and deepest apologies.
My entire team of managers have been alerted in order to avoid any future situation like this....More
my name is Mariame Diallo and I stayed at that Hotel from 7/9 to 7/21 and I have to say I enjoyed the customer service in particular by one of your employee Sehim, she was very attentive to my needs, very knowledgeable and happy to...More
Dear Mrs Diallo,
Thank you for taking the time to share your experience after your stay in our hotel.
We are really glad to notice that you enjoyed our staff and that you had a pleasant stay with us.
Thank you for your kind words...More
$72 - $157 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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