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Novotel Paris 13 Porte d'Italie

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542 Reviews from our TripAdvisor Community

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Showing 120: English reviews
Riyadh, Saudi Arabia
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I'm shocked how could this be a star hotel. Multiple issues and not at all worth the price paid for the stay. 1. I have 1 confirmed booking (6Sep-9Sep) for which i already paid and another reservation (9Sep-18Sep) as per my agent's confirmation. However the hotel has updated my reservation with 1 day overlap of my paid stay (6-9th Sep,... More 

Helpful?
Thank krishnanv03
Jean-Philippe C, Directeur général at Novotel Paris 13 Porte d'Italie, responded to this review

Dear Customer, I thank you for having chosen our hotel for your family holiday in Paris and bring to our attention all the inconvenience you have encountered. I am sincerely sorry for the welcome you received. It can't reflects our exigency at any time and your point is the fruit of an exceptional experience. 1. We don't understand your comment.... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I recently booked a holiday through Low Cost Holidays that included a 5 night stay at NOVOTEL Paris Porte d’Italie from 8- 13 August. When Low Cost Holidays went into administration I contacted the hotel by email to establish if my booking still stood and if I would have to pay for the hotel again. I received an email response... More 

Helpful?
Thank Carl C

Travelers are raving about these Kremlin Bicetre hotels

1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

We had a problem with : the ac, the shower box door, the sink , they see free bar and its not true. The breakfast is always the same and terrible and boring, housekeeping is bad. The front disk talk to you so nice but the don't help you. They don't upgrade your room if you have many problems. They... More 

Helpful?
Thank Hozaf B
Holmfirth, United Kingdom
Level Contributor
70 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed July 30, 2016 via mobile

I chose this hotel mainly for the location as it was close to the A6 coming from the south & near the metro. Driving up to the hotel the area looks a little run down with lots of litter & we had to fend off aggressive window washers who threatened to pull my mirror off as I didn't want my... More 

Helpful?
Thank Ush66
Jean-Philippe C, Directeur général at Novotel Paris 13 Porte d'Italie, responded to this review

Dear Guest, I thank you for for sharing your views with Internet users. Our hotel is located near main roads and different means of transport in order to have a readily accessible hotel, it was developed in this direction. We like to give our best quality services as we deplore these feelings and they will be forwarded to our teams.... More 

Ho Chi Minh City, Vietnam
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 15, 2016 via mobile

We had a interesting experience at this 4 stars hotel, it lies near the highway near 13 urban district, we had to go around for two times to the smaller highway to this hotel. The room is simple and good, the toilet and the bathtub are devided. It is very clean and has no smell. The window has the soundproof,... More 

Helpful?
Thank MichaelHung
Jean-Philippe C, Directeur général at Novotel Paris 13 Porte d'Italie, responded to this review

Dear Customer, I want to thank you for having chosen our hotel for a stay with your family and for sharing your impressions on Tripadvisor. I am delighted to read that you enjoyed your stay with us. I forward your message to all of my team. Your encouragement will help us to continue our efforts to provide to our guests... More 

Helsinki, Finland
Level Contributor
61 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed May 31, 2016

The hotel is located next to a major road and overall the environment is not very appealing. The facade of the hotel does not do justice to the standard of the hotel. The rooms are modern and provide all the basic amenities you would expect. The breakfast was very crowded due to groups of tourists departing at the same time... More 

Helpful?
Thank TravelingHannu
Jean-Philippe C, Directeur général at Novotel Paris 13 Porte d'Italie, responded to this review

Dear Client I noted your comment about breakfast; indeed some very strong weekend crowed, there may be depending on the starting time of our clients, a time of high activity. Looking forward to welcoming you on a future stay. More 

Skopje, Republic of Macedonia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed May 30, 2016

It wasn`t the best experience. I just came back and to be honest i expected a bit more. The room is tiny, not enough for family with 2 kids. The pictures on hotel`s web site are giving wrong impression. The window in the room can not be opened. The breakfast is a different story. I`ve never been in a hotel... More 

Helpful?
Thank Natasa I
Jean-Philippe C, Directeur général at Novotel Paris 13 Porte d'Italie, responded to this review

Dear Customer, Thank you for staying in our hotel and for taking the time to share your opinion. I apologize for the wait at breakfast time. We do our best to manage the flow of customers as quickly as possible, unfortunately some mornings, at certain times, the flows are most important to manage. Our restaurant is open from 6.30am to... More 

Kuala Lumpur
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed April 21, 2016

My sister, my friend and I decided to stay and booked a 3 person room at Novotel, as my sister is an Accor Platinum Card member. While the room, although cosy and clean, I have to rank it last in terms of service in my whole Europe trip, even worse among 2-star hotels and some B&Bs. Being a member doesn't... More 

Helpful?
Thank Isabela R
Jean-Philippe C, Directeur général at Novotel Paris 13 Porte d'Italie, responded to this review

Dear Customer, We have read your comments with great interest and we thank you for coming to Paros Novotel Porte d'Italie for your trip to Paris. Regarding our localization, we have the advantage of being close to all the communications access in less than 5 minutes from the hotel; the ring serving highways and airports Orly and Roissy; Metro and... More 

Rochester, United Kingdom
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed April 5, 2016

Stayed for 2 nights, warm weekend, air con not working, when I phoned reception they said room was hot because it was cold outside, basically heating was on. No handle on window , had to request one. Not an ideal solution as spent most of time with a window the size of half the wall wide open. On 2nd floor,... More 

Helpful?
Thank Babs906
Cyril T, Adjoint de Direction at Novotel Paris 13 Porte d'Italie, responded to this review

Dear Customer, Thank you for taking the time to comment on your stay in our hotel. Your remark about the air conditionning, mini bar and safe of your room caught my attention and please accept my apologies. All hotel staff is mobilized daily to make a warm welcome and we hope and you will always enjoy staying there. More 

Bristol, United Kingdom
Level Contributor
4 reviews
3 of 5 stars Reviewed March 30, 2016

Good points Hotel is clean and to decent standards inside. Rooms are big and clean. The hotel is not far from a commercial street with lots of shops and restaurants. 2 metro stations 10 mions walk away from hotel. (but both on the same line) Reception staff are friendly and helpful. The good points pretty much stop there. Bad points... More 

Helpful?
Thank Mohammed G
Cyril T, Adjoint de Direction at Novotel Paris 13 Porte d'Italie, responded to this review

Dear Customer, We have read your comments with great interest and we thank you for coming to Paros Novotel Porte d'Italie for your trip to Paris. Regarding our localization, we have the advantage of being close to all the communications access in less than 5 minutes from the hotel; the ring serving highways and airports Orly and Roissy; Metro and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Hotel 4 * situated in the South of Paris, between lines 7 of the subway and 3 of the streetcar, as well as the freeway A6B and the ring road.30 minutes separate you from the Eiffel Tower, from the Musée du Louvre, and the department stores of Paris.You attend a congress or a trade show in the exhibition center carries of Versailles, the accesses by streetcar are direct.Novotel Paris porte d'Italy, with its 168 rooms, 3 meeting rooms, the space Mac and the children's corner is the ideal place for a stay in family or a travel of business. Disneyland is in 45 minutes by car, the Vincennes Racecourse in 15 minutes and the Orly airport in 20 minutes.Around the Asian district, the "Chinatown" of XIII e, you will see another facet of Paris and you will have a sensation very pleasant to be somewhere else. ... more   less 

Additional Information about Novotel Paris 13 Porte d'Italie

Address: 22 rue Voltaire, 94270 Kremlin Bicetre, France
Location: France > Ile-de-France > Val-de-Marne > Kremlin Bicetre
Price Range: $102 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Paris 13 Porte d'Italie 4*
Number of rooms: 168
Reservation Options:
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Also Known As:
Novotel Paris Porte d`Italie Hotel Kremlin Bicetre
Novotel Kremlin Bicetre
Kremlin Bicetre Novotel
Accor Kremlin Bicetre
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