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Thon Hotel Brussels Airport

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Thon Hotel Brussels Airport
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256 Reviews from our TripAdvisor Community

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Showing 152: English reviews
Bracknell, United Kingdom
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed August 17, 2016 via mobile

We travelled with Newmarket travel to attend an Andre Rieu concert in Maastricht. We had been informed while en route there was no chance of an evening meal but there would be a bar. Wrong! The one person on duty it seemed had to deal with 44 guests. Our room was tiny, the air conditioning was not working and the... More 

Helpful?
Thank Gill517
crmthon, Assistant Front Office Manager at Thon Hotel Brussels Airport, responded to this review

Dear Gill517, Thank you very much for taking the time to share your experience on tripadvisor. The restaurant and bar is not open in weekends but the hotels next to our hotel do have restaurants and a bar and there is a vending machine in the lobby where drinks can be bought as well as free coffee and tea in... More 

Bengaluru (Bangalore), India
Level Contributor
8 reviews
4 of 5 stars Reviewed August 13, 2016

The front desk is quite helpful. breakfast needs some improving. But overall a great place to spend some quite time and for peaceful walks in the morning. its a quite a peaceful hotel though not near the city center. You do have the option of catching a train as the stop is within walk able distance.

Helpful?
Thank JA107057182
crmthon, Assistant Front Office Manager at Thon Hotel Brussels Airport, responded to this review

Dear JA107057182, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lydia Collier More 

Devizes, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 11, 2016

We stayed at this hotel as part of a package to see Andre Rieu in Maastricht.The hotel is on a business park, with other hotels, at least 20 minutes walk from any form of shop, and much further to the nearest restaurant or bar. On arrival, we were informed that there was no bar open that evening. Our tour guide... More 

Helpful?
Thank Batali52
crmthon, Assistant Front Office Manager at Thon Hotel Brussels Airport, responded to this review

Dear Batali52, Many thanks for taking the time to share your review on tripadvisor. It is correct that the hotel is located in a business park and that the restaurant and bar is not open in weekends but the hotels next to our hotel do have restaurants and a bar and there is a vending machine in the lobby where... More 

Travelers are raving about these Diegem hotels

Stockholm, Sweden
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 5, 2016

I have stayed just one night. The personal was helpful and polite.The only problem was that the train station that is near has no any lift. So if this hotel is in the category of "Airport hotel" is it quite difficult to cary the suit-case using the stairs.

Helpful?
Thank dianap0p0va
crmthon, Front Office Manager at Thon Hotel Brussels Airport, responded to this review

Dear Dianap0v0va, Thank you for your review! I'm pleased that you had a nice stay at our property! Hope to see you again soon. With best regards, Eline Egter van Wissekerke More 

Kolkata (Calcutta), India
Level Contributor
52 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
2 of 5 stars Reviewed June 10, 2016

This hotel is far off from the city,the rooms are not worth the trouble taken in for travel.The buffet breakfast is of poor standards and not worth the hotel tariff.The reception is most non co-operative.The Lobby is too small,with only one lift which will make your life miserable

Helpful?
Thank 12345125
crmthon, Front Office Manager at Thon Hotel Brussels Airport, responded to this review

Dear Guest, Thank you for your comments concerning your recent stay in Thon Hotel Brussels Airport. I'm sorry to learn that you were not satisfied about your stay. Our lobby is not enormous, but colourful, cozy and comfortable. You can take one of our two lifts up to the bed rooms. Once again I apologize for not having been able... More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 8, 2016 via mobile

The reception mixed me with my colleague. Eventually the payments for rooms were also mixed. I didn't have sufficient amount of many to continue my business trip. The hotel manager was not willing to solve this problem and pay my money back. She said: The accountant is busy, maybe next week you will have your money. Also, they should clean... More 

Helpful?
Thank Blazjus
crmthon, Front Office Manager at Thon Hotel Brussels Airport, responded to this review

Dear Blazjus, Thank you for your feedback. I'm very sorry for the mix up with the invoices which happened last year. The General Manager spoke with our accounting department and they immediately took action and contacted 'Atos Worldline' to release the money and corrected the invoice. Unfortunately it took about a week until 'Atos Worldline' processed it even though several... More 

Pune, India
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed May 20, 2016

Its an average hotel, good for a night stay. We had trouble with no water in the bathroom in the morning. The breakfast option is limited (really limited). Rooms were basic. Overall I would call it an average property.

Helpful?
Thank Jaikishan D
crmthon, Front Office Manager at Thon Hotel Brussels Airport, responded to this review

Dear Jaikishan D, Thank you for taking the time to write a review on TripAdvisor. How unfortunate that there was an issue with the water in the bathroom. I hope the issue was solved directly. Hope to see you again soon in Thon Hotel Brussels Airport! With best regards, Eline Egter van Wissekerke More 

Ahmedabad, India
Level Contributor
220 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
4 of 5 stars Reviewed May 19, 2016 via mobile

We stayed for one night only. Our stay was comfortable and peaceful. Room was nice and well planned. Had taken breakfast which was of European standard. Not much for vegetarians to choose. Good for night stay but away from city centre. If you are not planning for city tour this is best location.

Helpful?
Thank gaurav4321
crmthon, Front Office Manager at Thon Hotel Brussels Airport, responded to this review

Dear Gaurav4321, Thank you for your sharing your nice review on the website of TripAdvisor. Pleased to read that you enjoyed your stay at our property! Hope we will have the honour to welcome you back soon. With kind regards, Eline Egter van Wissekerke More 

Kent
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 5, 2016

Rooms are basic and hotel a bit tired. Is no more than OK for business travel overnight stay, but check where your room is located. Make sure it isn't close to the lift/stairs as corridor on my room's floor was uncarpeted and was a bit noisy.

Helpful?
Thank KnK_blanc
crmthon, Front Office Manager at Thon Hotel Brussels Airport, responded to this review

Dear KnK_blanc, Thanks for sharing your review. Hope we can welcome you back soon! With kind regards, Eline Egter van Wissekerke More 

Brussels, Belgium
1 review
3 of 5 stars Reviewed April 28, 2016

Average transfer hotel between two flights. Restaurant with short menu, bar sometimes closed during opening hours. Nothing to do, eat, drink within 20 minutes walk area. Very kind and helpful hotel staff.

Review collected in partnership with ThonHotels.no

Helpful?
Thank lacibaa
crmthon, Receptionist at Thon Hotel Brussels Airport, responded to this review

Dear Lachibaa, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Lydia Collier More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Thon Hotel Brussels Airport

Address: Berkenlaan 4, Diegem 1831, Belgium
Location: Belgium > Flanders > Flemish Brabant Province > Diegem
Price Range: $76 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Thon Hotel Brussels Airport 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Thon Hotel Diegem
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