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De Kleetlaan 14 B Airport Area, Diegem, Machelen 1831 Belgium
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About

#3 of 12 hotels in Diegem
Location
4.1
Cleanliness
4.4
Service
4.0
Value
3.9
GreenLeaders Bronze level
The gateway between Brussels and the rest of the world, the NH Brussels Airport is located just a few minutes from both the Brussels National Airport and the city center.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Free airport transportation
Business Center with Internet Access
Conference facilities
Baggage storage
Paid public parking nearby
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Free shuttle or taxi services
Airport transportation
Banquet room
Meeting rooms
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Shoeshine
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Room features
Soundproof rooms
Air conditioning
Room service
Safe
Telephone
Wake-up service / alarm clock
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Business
Languages Spoken
English, French, Spanish, Dutch and 2 more
Hotel links
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1236Reviews12Q+A70Room tips
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Most Recent
Carlos F wrote a review Nov 2022
Bay Village, United States34 contributions14 helpful votes
The NH Brussels Airport Hotel is an excellent value that is staffed with incredibly helpful and friendly staff. Everyone from the check-in process to housekeeping, shuttle drivers, and bar/restaurant staff was very attentive and helpful. The staff is great with suggestions, solutions, and an overall welcoming experience. I was there for 2-weeks so I experienced it all and was not disappointed once!
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Review collected in partnership with NH Hotels
Date of stay: October 2022
Value
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Location
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Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Natalia Van Keymolen, Gastenservice/Front Office at NH Brussels Airport
Responded 2 weeks ago
Dear Mr. and Mrs. Carlos, First and foremost I wish to kindly thank you for your message and for your kind words about your stay at the NH Brussels Airport hotel. It is so lovely to read all the nice things you have to stay about our staff. They do their utmost to provide the best possible service each day, and we are extremely grateful to see that you acknowledge this as well. Hopefully I can welcome you myself whenever travels bring you back to Brussels Airport. Kind Regards, Natalia Van Keymolen Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tripinion2015 wrote a review Jan 2021
Rotterdam, The Netherlands81 contributions40 helpful votes
Hotel's Favorite
Great stay at the renovated rooms. Clean , good shower and silent. Due to covid restaurants and bar were closed . Breakfast with room service and was very good and on time. Receptionist was helpfull and made us feel welcome.
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Date of stay: January 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from NH Brussels Airport NH Brussels Airport, Guest Services / Front Office at NH Brussels Airport
Responded Feb 23, 2021
Dear Guest, Thank you very much for this wonderful review. We are happy to read that you fully enjoyed your stay. It will be a real pleasure for us to welcome you back with us. With kind regards, Florian Debot Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Arranthebouv wrote a review Nov 2022
Merthyr Tydfil, United Kingdom1 contribution
Excellant hotel, with good facilities. Friendy staff throughout and enjoyed the food served. Relaxing lounge area and good service when served drinks. Pet friendly. Location idea for the airport and a stopping over point from the motorway. Didn't have breakfast so can't comment. Would definitely stay again.
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Review collected in partnership with NH Hotels
Date of stay: November 2022
Value
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Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Natalia Van Keymolen, Gastenservice/Front Office at NH Brussels Airport
Responded 2 weeks ago
Dear sir/madame, First and foremost, I wish to show you my gratitude for having taken the time to provide us with your sincere feedback. I am truly delighted to read your lovely comments about your experience with us at the NH Brussels Airport hotel. I can assure you it means a lot to the staff to hear that their efforts are being appreciated. Hopefully I can welcome you back personally whenever you travels bring you back to Brussels Airport, it would be my pleasure. Warm Regards, Natalia Van Keymolen Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Freddy D wrote a review Oct 2022
Sarasota, Florida3 contributions
Modern and clean place, looks brand new, for a fair price. I enjoyed the very quiet room, no noise from anywhere, ask for 366. Breakfast is perfect compared to US standard, omelettes are real and taste good
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Review collected in partnership with NH Hotels
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from NH Brussels Airport NH Brussels Airport, Gastenservice/Front Office at NH Brussels Airport
Responded Oct 11, 2022
Dear Mr. Freddy D, First of all, I wish to kindly thank you for having taken the time to share your experience on your recent stay at the NH Brussels airport hotel. Your kind words are most appreciated. It is very pleasant to read that you review your stay with us so highly. I will make sure to share your feedback with the entire time, they will be delighted to hear such positive remarks. Nevertheless, I notice you have not scored our service as high as the other aspects of your stay. Could you possibly inform me on what points we can improve for you towards the future, in order to provide you with an even better service when you were to stay with us again? Hopefully you choose to stay with us again whenever your travels bring you back to Brussels Airport. Sincerely, Natalia Van Keymolen Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ulrike S wrote a review Sep 2022
17 contributions10 helpful votes
Staff very friendly. But when first entering my room in the late evening I had an encounter with three silverfishes on my bed. Went back down to the reception to change rooms which was successful. The new room was free from vermin but still had issues with cleanliness especially in the bathroom (hairs and stains). Not a great experience after a long day.
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from NH Brussels Airport NH Brussels Airport, Gastenservice/Front Office at NH Brussels Airport
Responded Sep 29, 2022
Dear Mr./Mrs., Thank you very much for having taken the time to provide your feedback with us on your recent stay. I am terribly sorry that the cleanliness was not according to our standards and this obviously had an impact on the comfort of the room. I will make sure to share your experience with our Housekeeping Manager so she can avoid these situations towards the future. My sincere apologies for all inconvenience this has brought upon your stay. Hopefully you are willing to give us another chance whenever your work or travels bring you back to Brussels Airport. Kindest Regards, Natalia Van Keymolen Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bob S wrote a review Sep 2022
Bilthoven, The Netherlands2 contributions
Good price/quality. Good beds and bathroom. Friendly staff. Breakfast should be earlier. In Covid times, you have to be early at the airport. An inferior carton box as a replacement for breakfast. good shuttle to airport with friendly driver
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Review collected in partnership with NH Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from NH Brussels Airport NH Brussels Airport, Gastenservice/Front Office at NH Brussels Airport
Responded Sep 14, 2022
Beste heer en mevrouw, Hartelijk dank voor uw verblijf bij NH Brussels Airport en om uw ervaring met ons te delen. Het doet me enorm veel plezier te lezen dat de accommodatie en de aangeboden faciliteiten, alsook de dienstverlening van het personeel naargelang uw verwachtingen waren. Uw feedback over de ontbijturen wordt ten zeerste geapprecieerd. Op dit moment bieden wij een Early Bird ontbijt aan vanaf 4U 's morgens voor onze vroege vertrekkers. Het is dus zeker niet verplicht om een ontbijtbox te nemen indien u niet kunt genieten van ons ontbijtbuffet. Hopelijk mogen we u nogmaals opnieuw verwelkomen voor een volgend verblijf in de toekomst. Met vriendelijke groet, Natalia Van Keymolen Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andre wrote a review Sep 2022
Coventry, United Kingdom12 contributions5 helpful votes
We only stayed for 1 night in this hotel, because we missed our connecting flight, but the hotel was so nice. The room was clean and modern. The matress was very good, had an excellent sleep. also the food was very nice. Good and professional service from the staff. Would definitly recommend this hotel to anyone !!!
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Date of stay: September 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from NH Brussels Airport NH Brussels Airport, Gastenservice/Front Office at NH Brussels Airport
Responded Sep 7, 2022
Dear Mr. and Mrs. Rigters, Thank you very much for having stayed at the NH Brussels Airport hotel. First of all, I am sorry to read that you had missed your flight and due to this you had to book a hotel overnight. Nevertheless, it is very pleasant to read that it turned out to be a great experience staying with us and we were able to make the inconvenience with the flight a little better. I will make sure to pass on your nice comments to the entire team, it is most appreciated. Sincerely, Natalia Van Keymolen Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Valter F wrote a review Sep 2022
Prior Velho, Portugal7 contributions6 helpful votes
The room is spacious, price was reasonable and it has a nice free shuttle to the airport. However, there was not a bottle of water in the room and the shampoo bottle had run out without being replenished. The design is quite nice though. No double bed but the singles put together...
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Date of stay: August 2022
Value
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Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from NH Brussels Airport NH Brussels Airport, Gastenservice/Front Office at NH Brussels Airport
Responded Sep 3, 2022
Dear, First and foremost I wish to kindly thank you for sharing your experience at the NH Brussels Airport hotel. I am happy to read that the service and comfort of the accommodation were according to your expectations. As an airport hotel, we believe offering a shuttle service from and to the airport is an obligatory service. Nevertheless, I regret reading that you were somewhat disappointed because there was no bottle of water in the room. I can completely understand why you feel this way. For now we only provide a complementary bottle of water in our Superior rooms and Junior Suites. I hope to welcome you again soon whenever work or travels bring you back to the area! Kind Regards, Natalia Van Keymolen Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sweetville wrote a review Sep 2022
Glasgow, United Kingdom210 contributions105 helpful votes
We stayed at NH Brussels Airport prior to a long haul flight from Brussels Zaventem and it was an excellent stay. The room was very clean, stylish, contemporary and well equipped. Huge windows let in a lot of natural light so the room felt warm, spacious and welcoming. We ate in the bar that night rather than go out looking for a restauarnt and the food was good, served quickly and was well above average for an airport hotel eatery. Check-in and out was smooth and being able to leave the car in the secure car park as part of the Park, Sleep, Fly deal was excellent. There was nothing to fault the experience so we decided to book the NH Hotel for our return journey back through Brussels. This time we asked for a higher floor which the hotel was good enough to give us and again we got a room that was large, well appointed and felt really spacious. However everything went downhill from there. The WC in the bathroom was broken and they did not have any maintenance people on site so we had to move rooms. The new room was much smaller, really quite gloomy and nowhere near as nice as previous rooms we had. The hotel was very busy that night with lots of airline crew teams in so room options were limited and we requested a room well away from the noise of the elevators and the main train line and at first that seemed to be OK but the unfortunate thing was that the noise of the railway line was still quite disruptive even facing away from the rail line. The meal in the restaurant this time was well below average - it was deeply frustrating that in the sapce of two weeks the quality of the meal could be so different. Next morning the cleaning staff were at work early making some amount of noise so if a longer stay in your bed was what you wanted it was never going to happen as they went about their duties. So one excellent experience that would gladly recommend the hotel to anyone staying in Brussels to another stay that was quite frankly a huge disappointment. We have stayed in the airport hotels at Brussels on a few occasions including the three hotels that are just up the hill from the NH and we were never that happy with them hence the reason we kept trying to find something better. After that first night stay in the NH we thought we had found the just the right place with good facilities, lovely staff and more than decent food in the restaurant but that all fell apart on the second stay. We have decided that next time we will try the NH one more time and hopefully have the good experience rather than the mediocre one because the facilities are very good, the parking if you need it is secure and the staff are all very helpful. Hopefully next time it is good and at last we have found a hotel in the Brussels Airport area that offers good accommodation with good value for money because that has not been easy to find so far.
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Date of stay: August 2022
Value
Cleanliness
Service
Trip type: Traveled on business
Room Tip: If you are a light sleeper make sure the room is not facing the rail line as the trains are...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from NH Brussels Airport NH Brussels Airport, Gastenservice/Front Office at NH Brussels Airport
Responded Sep 3, 2022
Dear Mr. and Mrs. First of all I wish to kindly thank you for having taken the time to share you experience with us. After carefully analyzing your review, I can conclude that you are left with some mixed feelings after having stayed with us. Of course, I am truly happy to read that your first stay went very well and this is the reason you decided to come back and give our hotel the chance to become that home away from home location for travelling. Therefore I have to admit it is disappointing to read that the second stay was the complete opposite and did not meet your expectations at all. I am terribly sorry about all the inconvenience, starting with the room, up until to the restaurant. I can assure you that we always try our utmost to keep the standards high, such as you have experienced during your first stay. I would like to thank you very much for your loyalty towards our hotel, it is most appreciated. I would love to hear from you when you are back at our hotel to make sure all goes as smoothly as during your first stay. Warm Regards, Natalia Van Keymolen Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
petra974 wrote a review Aug 2022
Middenbeemster, The Netherlands48 contributions11 helpful votes
An excellent hotel. Information about the shuttle service provided up until the last moment. Room was very clean, great bathroom. Friendly service at the desk. A very good breakfast buffet in the morning and again the shuttle left exactly on time
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Review collected in partnership with NH Hotels
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from NH Brussels Airport NH Brussels Airport, Guest Services / Front Office at NH Brussels Airport
Responded Aug 31, 2022
Dear Mrs. Petra First of all thank you for sharing your experience at the NH Brussels Airport. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the NH Brussels Airport, we hope you choose to stay with us again whenever your travels bring you back to Brussels area. Kind regards, Sara Knockaert Shiftleader
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$88 - $142 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
nh brussels airport hotel diegem, nh hotel diegem, nh hotels diegem
LOCATION
BelgiumFlandersFlemish Brabant ProvinceMachelenDiegem
NUMBER OF ROOMS
234
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NH BRUSSELS AIRPORT - Updated 2022 Prices & Hotel Reviews (Diegem, Belgium)

Frequently Asked Questions about NH Brussels Airport
Which popular attractions are close to NH Brussels Airport?
Nearby attractions include R.A.V.E.N. Zaventem (0.6 miles).
What are some of the property amenities at NH Brussels Airport?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at NH Brussels Airport?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at NH Brussels Airport?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at NH Brussels Airport?
Yes, free parking and paid public parking nearby are available to guests.
What are some restaurants close to NH Brussels Airport?
Conveniently located restaurants include Pizzeria Napoli Antica, Mismo, and Testa Rossi.
Are there opportunities to exercise at NH Brussels Airport?
Yes, guests have access to a fitness center during their stay.
Does NH Brussels Airport have airport transportation?
Yes, NH Brussels Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Is NH Brussels Airport located near the city center?
Yes, it is 0.6 miles away from the center of Diegem.
Are any cleaning services offered at NH Brussels Airport?
Yes, dry cleaning and laundry service are offered to guests.
Does NH Brussels Airport offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.