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NH Brussels Airport

Traveler (262)
360
Panoramas (11)
Videos (6)

About

#4 of 12 hotels in Diegem
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
The gateway between Brussels and the rest of the world, the NH Brussels Airport is located just a few minutes from both the Brussels National Airport and the city center.
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Property amenities
Restaurant
Fitness Center with Gym / Workout Room
Room service
Free High Speed Internet (WiFi)
Free parking
Bar/Lounge
Airport transportation
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Sauna
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Accessible rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Green
Hotel links
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Location

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1,097Reviews
8Q+A
66Room tips
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Popular mentions
Good price value hotel. Very close to the airport and with nice facilities. Rooms clean and big. Bathroom with bath and shower. Very comfortable bed. Breakfast with nice selection including specials prepared for each individual if asked. Bar in the lobby offers drinks as well as limited food selection.. but good enough for quick brunch or easy dinner. Regular free shuttle from and to the airport every 30 minutes. Parking free of charge for 3 hours and normal 15€ for 24 hours. If you do not need to stay in center of Brussels, this one is good option. Stuff is very friendly.
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Response from NHBrusselsAirport, Shiftleader at NH Brussels Airport
Responded 5 days ago
Dear guest, Thank you for taking the time to review your recent stay. We really appreciate the lovely remarks regarding our location, the cleaning and our helpful staff. We look forward to having you back soon. Best regards, NH Brussels Airport
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Not the fanciest, but nice hotel. Very strategic location. Close to the airport (with shuttle) and also in front of the train station to catch a train to Brussels. Very good for business trips. People is nice and the restaurant is fine. Not very expensive. It does the job. Good value for your money.
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Response from NHBrusselsAirport, shiftleader at NH Brussels Airport
Responded 1 week ago
Dear guest, Thank you for taking the time to review your recent stay. We really appreciate the lovely remarks regarding our location, the restaurant and our helpful staff. . We look forward to having you back soon. Best regards, NH Brussels Airport
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We stayed at this lovely hotel in order to be close to the airport for an early flight. It was a cheap hotel or any others near the airport but it was very clean, with a very comfortable bed and extremely nice room. I asked for a bath tub and there was also a shower. The breakfast was very good and was open at 6:30 am. which was convenient. The staff at the reception were very nice and helpful. I highly recommend this hotel.
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Response from NHBrusselsAirport, shiftleader at NH Brussels Airport
Responded 4 weeks ago
Dear guest, Thank you for taking the time to review your recent stay. We really appreciate the lovely remarks regarding our location, the cleaning and our helpful staff. We are very happy to hear you especially enjoyed the service that our reception is providing. You can be sure we will share your compliments with the team. We really appreciate the fact that you are recommending us to other travelers. We look forward to having you back soon. Best regards, NH Brussels Airport
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I usually go here for business. A few years ago it was the best hotel in the airport area but since then I see it get worse and worse. Staff is #1 - great and friendly. Very helpful though when rush hour for check in can be hectic Breakfast is nice and complete. Nothing to say. And staff is also very helpful The main pain point are the room. They need a big refresh. The pictures speak by themselves I guess
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Response from NHBrusselsAirport, Front Office Manager at NH Brussels Airport
Responded May 20, 2019
Dear Guest, Thank you very much for your constructive feedback, which is greatly appreciated. We have the pleasure to announce that we will soon be starting with a total renovation of the hotel, which will for sure enhance the guest experience. We will be more than happy to welcome you back whenever your travels bring you back to Belgium. With kind regards, Florian Debot Front Office Manager
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Room was tired with stain on carpet & torn wall paper. Facilities good shower/bathroom. Food from Brassiere was acceptable, but little choice and no vegetarian offer. BUT OMG the bed was HARD. Had to sleep on top of teh duvet to get some cushioning and still woke up with sore back and side.
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Response from NHBrusselsAirport, Shiftleader at NH Brussels Airport
Responded May 2, 2019
Dear guest, Thank you for your effort in writing us a review. We apologize that your stay had been inconvenient and uncomfortable for you. Your comments regarding the cleanliness and maintenance of our rooms will be further assessed to establish an orderly and well-kept hotel accommodations. We will also evaluate more on the quality of service we provide to each of our valued guests. We hope to give you a better experience should you decide to stay with us again. We are very sorry to hear that we fell short of your expectations and we are looking into the issues you brought up and address them. We will take necessary corrective actions to ensure that cleanliness and maintenance of our facilities as well as the rooms, will be dealt by our staff accordingly. Once again, our deepest and sincerest apologies. We hope that you consider giving us another opportunity in your future travels. Thank you for taking the time to review your hotel experience. We truly value the opinions of our customers and we apologize that we did not meet your expectations. Providing our guests with the best possible hospitality and service has always been our mission. We will make corrective actions regarding the cleanliness issue, and, or speak with the employee in question. We want you to know that we truly enjoy sharing our passion for service excellence with our valued guests and want you to walk out the hotel feeling contented and satisfied. Kind regards, NH Brussels Airport
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PRICE RANGE
$79 - $209 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
nh brussels airport hotel diegemnh hotel diegemnh hotels diegem
LOCATION
BelgiumFlandersFlemish Brabant ProvinceDiegem
NUMBER OF ROOMS
234
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