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Novotel Brussels Airport

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#3 of 12 Hotels in Diegem
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Novotel Brussels Airport
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1,211 Reviews from our TripAdvisor Community

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Showing 548: English reviews
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Dallas, Texas
Reviewed 3 days ago NEW

my first rate was 99 euro a night, then it changed to 119/night with a free breakfast, but upon checkout the breakfast was an additional 20 euro - which I could have bought at the airport for half the price. and the shower drained backed up and overflowed twice

Review collected in partnership with Accorhotels.com
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Helpful?
Thank daverK8586HM
Reviewed 1 week ago via mobile

Arriving late at night I was picked up for free at the airport (a big plus), but getting to the hotel this positive experience was totally forgotten because of the extreme slow check-in. The staff member was slow, had to retype things several times and still managed to provide me a room key that had not been activated. The room...

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Helpful?
Thank Raymond K
patrick m, General Manager at Novotel Brussels Airport, responded to this review
Google Translation

Beste Klant, Wij stellen uw opmerkingen over uw verblijf in NOVOTEL BRUSSELS AIRPORT erg op prijs en zijn blij dat...

Reviewed 1 week ago via mobile

Hotel decent Exactly what you can expect from a hotel. Clean and it did the job Personell is a bit slow and I don't know why checking in does need take that much time. But okay not a very big deal. Close to the airport.

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Helpful?
Thank Peter T
patrick m, General Manager at Novotel Brussels Airport, responded to this review
Google Translation

Beste Klant, Wij stellen uw opmerkingen over uw verblijf in NOVOTEL BRUSSELS AIRPORT erg op prijs en zijn blij dat...

Stafford, United Kingdom
Reviewed 1 week ago

Nice welcome from staff on reception. Disappointed in room as smelt heavily of cigarette smoke. Only 2 paper cups provided for hot drink in room although 4 of us shared the room. Staff in restaurant very miserable and obviously not enjoying their job. Food very good quality; but not cheap.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Broomhall N
patrick m, General Manager at Novotel Brussels Airport, responded to this review
Google Translation

Beste Klant, Wij stellen uw opmerkingen over uw verblijf in NOVOTEL BRUSSELS AIRPORT erg op prijs. Uw opmerkingen zullen wij...

Noosaville, Australia
Reviewed 2 weeks ago

I wanted somewhere with a inside pool and gym .even though this premises did not have a pool i thought i could take advantace of my advantage plus card but not accepted so i would next trip use the accommodation that firstly had a pool and if a member of accor would accept the Advantage plus card

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Vicky L
patrick m, General Manager at Novotel Brussels Airport, responded to this review
Google Translation

Beste Klant, Wij stellen uw opmerkingen over uw verblijf in NOVOTEL BRUSSELS AIRPORT erg op prijs. Uw opmerkingen zullen wij...

Oostkamp, Belgium
Reviewed 4 weeks ago

We found the reception because of the checkin via the website very easy. We just had to collect our key and go straight to the room. The schema of the shuttlebus was also clear. If you wanted to leave to the airport befor 7 o'clock you had to reserve a spot, otherwise no problems. The beds were very good and...

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Helpful?
Thank Ve_prive
patrick m, General Manager at Novotel Brussels Airport, responded to this review
Google Translation

Beste Klant, Wij stellen uw opmerkingen over uw verblijf in NOVOTEL BRUSSELS AIRPORT erg op prijs en zijn blij dat...

Yangon
Reviewed 4 weeks ago

Well located for overnight stay near Brussels airport. Staff very friendly, good shuttle service. However, although the room was a non-smoking one it was like a smokers booth at an airport, stinking from cigarettes.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank henrikh746
patrick m, General Manager at Novotel Brussels Airport, responded to this review
Google Translation

Beste Klant, Wij stellen uw opmerkingen over uw verblijf in NOVOTEL BRUSSELS AIRPORT erg op prijs. Uw opmerkingen zullen wij...

Altrincham, United Kingdom
Reviewed 5 weeks ago

The hotel is really close to the airport and operates a regular shuttle with the added bonus of an itinerary in reception so you could plan accordingly. Its quiet, pleasant and everything you'd expect from a Novotel with very little aircraft noise considering its proximity to the airport. There's no shops around so the availability of a cigarette machine, hidden...

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Helpful?
Thank markh0lt8
patrick m, General Manager at Novotel Brussels Airport, responded to this review
Google Translation

Beste Klant, Wij stellen uw opmerkingen over uw verblijf in NOVOTEL BRUSSELS AIRPORT erg op prijs en zijn blij dat...

Brighton and Hove, United Kingdom
Reviewed January 22, 2017 via mobile

Attended meeting in another hotel but decided to stay at the Novotel as others were staying there. Was not there for long but Bar area ok and room was clean, modern and comfortable - what more do you need from a hotel

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Helpful?
Thank Alan T
patrick m, General Manager at Novotel Brussels Airport, responded to this review
Google Translation

Beste Klant, Wij stellen uw opmerkingen over uw verblijf in NOVOTEL BRUSSELS AIRPORT erg op prijs en zijn blij dat...

Trondheim
Reviewed January 18, 2017

This is an ok hotel which is close to the airport. They also have a shuttle bus, not sure if it is free or not, but I would guess they charge. There is also a parking place if you come by car. Rooms are clean and pretty ok, but small. We came in after pretty late and wanted some food....

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Helpful?
Thank Paal_Kri
patrick m, General Manager at Novotel Brussels Airport, responded to this review
Google Translation

Beste Klant, Wij stellen uw opmerkingen over uw verblijf in NOVOTEL BRUSSELS AIRPORT erg op prijs. Uw opmerkingen zullen wij...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
The Novotel Brussels Airport hotel is located 30 min by train from the centre of Brussels. This 3 star hotel is the ideal base for a business trip to the Belgian capital or to the Heysel Exhibition Park. Connected by a free 24 hr shuttle to Brussels Airport, the hotel features 209 modern and comfortable rooms, plus 9 modular meeting rooms and a fitness centre. The bar and restaurant, open until midnight, boast views of the garden. ... more   less 

Additional Information about Novotel Brussels Airport

Address: Leonardo da Vincilaan 25 | Bedrijvenzone Diegem-Vuurberg, Diegem 1831, Belgium
Location: Belgium > Flanders > Flemish Brabant Province > Diegem
Price Range: $71 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Novotel Brussels Airport 3*
Number of rooms: 209
Reservation Options:
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Also Known As:
Novotel Brussels Airport Hotel Diegem
Novotel Hotel Brussels Airport
Novotel Diegem
Novotel Hotel Diegem
Diegem Novotel
Hotel Style:
#2 Green Hotel in Diegem
#3 Family Hotel in Diegem
#4 Romantic Hotel in Diegem
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Questions & Answers

Here's what travelers have asked, with answers from Novotel Brussels Airport staff and other travelers.
14 questions
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Questions? Get answers from Novotel Brussels Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“ideal for the airport”
 of 5 bubbles grahamm447, Jan 6, 2017 | Read review
“Ask a room on the garden side to avoid noise from the nearby road.”
  • Standard room
  • Standard room
 of 5 bubbles tonyv347, Jan 1, 2017 | Read review
“Rooms very quite and you did not know that you are not far from the airport”
 of 5 bubbles annimonde, Dec 4, 2016 | Read review
“close to the airport”
 of 5 bubbles 963stever, Nov 21, 2016 | Read review
“Check that there are no additional beds in the room if you don't need them”
 of 5 bubbles TravelerDave_13, Oct 11, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question