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Ibis Brussels Airport

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Ibis Brussels Airport
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539 Reviews from our TripAdvisor Community

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Showing 246: English reviews
Hong Kong, China
1 review
4 of 5 stars Reviewed July 25, 2016

The place is totally comfortable. Just that me and my friend were taking eurostar which take off at Brussels-Midi station, there was no clear instruction of how to get there from Midi. Others are perfectly fine, the shuttle services can be more frequent

Review collected in partnership with Accorhotels.com

Helpful?
Thank Cecilia1031
Pembroke Pines, Florida
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 14, 2016

The hotel itself was ok. I guess you get what you pay for. good for staying one night and one night only. The restaurant was very pricey and the waiter was rude and service was not good. The food was okay

Helpful?
Thank Juan S
NilsPicqueur, DEPUTY MANAGER at Ibis Brussels Airport, responded to this review

Dear Sir, Thank you for taking the time to tell us about your experience at the ibis Brussels Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please... More 

Northampton, United Kingdom
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed July 5, 2016 via mobile

We stayed here for two nights just whilst waiting to go back home. The room itself was very cheap (€59 per night) however the food and drinks were very very pricy. A bottle of water was €6, and a sandwich was €9. €11 gets you a below small pizza. The room itself was nice and clean and comfy, the tv... More 

Helpful?
Thank Marko94T
NilsPicqueur, deputy manager at Ibis Brussels Airport, responded to this review

Dear, Thank you for taking the time to tell us about your experience at the ibis Brussels Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest... More 

Budapest, Hungary
Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed June 28, 2016

The staff was ok but the front desk agent looked very slovenly. The room had moldy smell. The carpet was dirty. It seems they didn't do any renewal since years. There are lots of other hotels near buy, I would never stay here again.

Helpful?
1 Thank Edit K
NilsPicqueur, deputy manager at Ibis Brussels Airport, responded to this review

Dear, Thank you for taking the time to tell us about your experience at the ibis Brussels Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest... More 

Travelers are raving about these Diegem hotels

Bangalore
Level Contributor
3 reviews
5 of 5 stars Reviewed June 27, 2016

Very comfortable stay & excellent living conditions, very good place for business travellers.not very far from the city, was very convenient food was good & the procedure was very simple & fast. has free shuttle bus service from airport & can also use the local transport. I was there for the expo & this was a very good & with... More 

Helpful?
Thank booJnu
Magenta, Lombardia, Italy
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 26, 2016

I have booked by Ibis portal giving the credit card number and I received the confirmation by email as usual. Unfortunately once I arrived I discovered that the room was cancelled immediately after 2 pm since they didn't find the payment. I asked why they didn't find the credit card and where it is was written in their confirmation email... More 

Helpful?
2 Thank Marco T
NilsPicqueur, deputy manager at Ibis Brussels Airport, responded to this review

Dear, Thank you for taking the time to tell us about your experience at the ibis Brussels Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest... More 

Manchester, United Kingdom
Level Contributor
127 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed June 14, 2016

Whilst due to flight delays out of Manchester we only managed to stay here for just over 2 hrs, we were greeted at 3.30 in the morning and swiftly checked in and then enjoyed a much needed 90 minute kip. The room was spotlessly clean and so far as we could tell in our exhausted state, the bed very very... More 

Helpful?
Thank kasa898
Sint-Laureins
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed May 31, 2016

If you need to get an early flight from Brussels Airport, then IBIS hotel offers a good solution for a one night sleep. No-nonsense comfortable rooms, large enough for a couple having some luggage. Perfectly clean bathroom. Early breakfast if needed. The free hotel shuttle brings you in a few minutes to and from the airport. Good service.

Helpful?
Thank ChrisVK
Knokke-Heist, Belgium
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 23, 2016

I stayed in this hotel the night before my flight. Everything was OK. Friendly reception staff. My room was clean. The bathroom was clean too. And no need to arrange for a taxi to go to or to come from the airport: there is a hotel shuttle and this shuttle is free of charge.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Polenreiziger
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Multilingual Staff
  • Meeting Rooms
Official Description (provided by the hotel)
The Ibis Brussels Airport hotel is located in Diegem, 8 km from the centre of Brussels, 5 km from the European HQ district and 3 km from the airport (free shuttle service available from 6am to 11pm). The hotel is in the centre of the business district and near the NATO headquarters. Book one of our 96 rooms and make use of our facilities, two meeting rooms, a restaurant with traditional Belgian cuisine, a bar open 24hrs and private outdoor parking. Business guests will appreciate use of WiFi Internet. ... more   less 

Additional Information about Ibis Brussels Airport

Address: Bessenveldstraat 17b, Diegem 1831, Belgium
Location: Belgium > Flanders > Flemish Brabant Province > Diegem
Price Range: $58 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Brussels Airport 3*
Number of rooms: 98
Reservation Options:
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Also Known As:
Ibis Brussels Airport Hotel Diegem
Ibis Hotel Brussels Airport
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