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Van der Valk Brussels Airport

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#1 of 11 Hotels in Diegem
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Van der Valk Brussels Airport
Van der Valk Brussels Airport
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819 Reviews from our TripAdvisor Community

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Showing 393: English reviews
Italy milano
1 review
5 of 5 stars Reviewed 2 days ago NEW

Comfortable hotel. Close to airport but also closed to railway station to reach any location within Belgium or bruxelles central Had the chance to have dinner as well that was very good. Completely satisfied.

Review collected in partnership with this hotel

Helpful?
Thank mauro106
Frankfurt, Germany
Level Contributor
82 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed just one night for business, but the hotel is really nice & modern with really friendly staff! Room is nice and updated - good bed - and very quiet even though it's near the highway. Bar downstairs is nice, food & drinks both delish! Highly recommend :)

Helpful?
Thank Kait_2014
Dorien B, Guest Relations Manager at Van der Valk Brussels Airport, responded to this review

.... and we highly appreciate your review! Thank you!!!! Looking forward to host you again! Dorien Broothaerts Guest Experience Manager More 

The Netherlands
Level Contributor
24 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Location was good if you need a nearby hotel from the airport. Room itself was small and outdated. Staff very rude, vague and not helpful. Food was a complete fiasco, considering that Belgium is an international hub.

Helpful?
Thank 302annie
Dorien B, Guest Relations Manager at Van der Valk Brussels Airport, responded to this review

Dear Annie, Thank you for sharing your feedback on Tripadvisor. Your opinion is from utmost importance to improve on a daily basis. I'm very interested in what happened exactly, so I would like to share some information with you privately. Please don't hesitate to contact me. Kind regards, Dorien Broothaerts Guest Experience Manager d.broothaerts@brussels.valk.com More 

Luton, United Kingdom
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

On our journey back to the UK we stayed overnight at this hotel. Room was clean & of a good size with a desk.tea/coffee making facilities & a safe. Bed was really comfy & bathroom of a decent size. The only thing that concerned me was the window !!! It was a tilt & turn which is fine for adults... More 

Helpful?
Thank Coral C
Dorien B, Guest Relations Manager at Van der Valk Brussels Airport, responded to this review

Dear Coral C, A big thank you for this wonderful review. Looking forward to your next visit! Kind regards, Dorien Broothaerts Guest Experience Manager More 

Luxembourg City, Luxembourg
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We had a great experience as we were upgraded and had an executive room, very spacious including bathtub, desk kingsize bed and giant tv. Staff was very kind and the guy from the navette service was very nice and helpful. However the iron we had in the room was too basic (without water-based functions...), everything else perfect

Review collected in partnership with this hotel

Helpful?
Thank Michou29
Dorien B, Guest Relations Manager at Van der Valk Brussels Airport, responded to this review

Dear Guest, We love it to read such a positive review. Thank you for this! Looking forward to your next visit. Kind regards, Dorien Broothaerts Guest Experience Manager More 

Nieuwpoort, Belgium
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As usual we travel to the airport trough this hotel since there are so many traffic jams, train strikes and so on that we prefer to arrive one day prior to our flight. We have a nice dinner and sleep in the upgraded rooms. Next morning we take the hotel shuttle to the airport and off we go on holiday.... More 

Helpful?
Thank walterJGD
Dorien B, Guest Relations Manager at Van der Valk Brussels Airport, responded to this review

Dear Guest, Thank you so much for reviewing our hotel on Tripadvisor. A big help! Looking forward to your next visit. Dorien Broothaerts Guest Experience Manager More 

Hertford, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

If only all business hotels were like this life would be better !!!Good modern rooms and a good bar area. Restaurant options are perfect - more formal restaurant if dining with colleagues or bar food if relaxing on your own. Attentive and friendly bar staff. Enjoy with colleagues or on your own. Stayed in many other hotels in the area... More 

Helpful?
Thank TimW1967
Dorien B, Guest Relations Manager at Van der Valk Brussels Airport, responded to this review

Dear Tim, If all reviews were like this, this life would be the best :-) Thank you so much! Looking forward to your next visit. Warm regards, Dorien Broothaerts Guest Experience Manager More 

Giv'atayim, Israel
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 25, 2016 via mobile

This hotel is very good - as it looks from the pictures on website. We had two different rooms and they are large and quite luxurious. BUT: We made reservations 2 months ago and had also confirmed that we'll come late at night. When we came to check in at 22:00 (three children, one is 3 years old), after waiting... More 

Helpful?
Thank gonido
MonicaVH08, Assistant Front Office Manager at Van der Valk Brussels Airport, responded to this review

Dear guest, Thank you for your feedback. The feedback from our guests is important for us to improve our service. My apologies for the inconvenience you have suffered upon your arrival. Unfortunately the hotel was overbooked that day. I understand that it wouldn't have been nice for you and your family the move to another hotel. I am happy you... More 

Constanta, Romania
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 24, 2016

The staff is amazingly friendly and helpful, my room was spacious and viewing the planes take off was hypnotic and not that noisy. The hotel itself is modern and welcoming, the breakfast had all the things I like and i would happily stay here again should I come by car. The following items are not downgrading it, I am still... More 

Helpful?
Thank Livia M
MonicaVH08, Assistant Front Office Manager at Van der Valk Brussels Airport, responded to this review

Dear Livia, WOW! Thank you for your nice feedback. I look forward to welcoming you again. Kind regards, Monica Van Haute - Assistant Front Office Manager More 

Level Contributor
357 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed August 23, 2016 via mobile

Good parkingspace. Bright and nice rooms, very friendly staff. Breakfast is everything you need to start the day. Went here for 4 nights and always had the feeling to be welcome. Nice and est location. Quiet as it can be. Correct pricing for the area.

Helpful?
Thank Rafael J
MonicaVH08, Assistant Front Office Manager at Van der Valk Brussels Airport, responded to this review

Dear Rafael, Thank you for your positive feedback! I hope we may welcome you back soon. Kind regards, Monica Van Haute - Assistant Front Office Manager More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
Welcome to Van der Valk Hotel Brussels Airport. At a mere five minutes distance from Brussels Airport and 20 minutes distance from the vibrant center of Brussels you will find the New Van der Valk Hotel Brussels Airport. With 224 luxurious rooms, 13 modern and multifunctional meeting rooms, cozy restaurant and contemporary bar and lounge we are the ideal place for businessmen and leisure guests alike. We offer a free shuttle service to and from the airport. If you would like to visit the city, the station is only a 5 minute walk away from our hotel and in 15 minutes you will find yourself in the middle of everything. Take advantage of our spacious garage, the perfect place to leave your car while on vacation. In fact don’t take our word for it, come and have a look! ... more   less 

Additional Information about Van der Valk Brussels Airport

Address: Culliganlaan 4B, Diegem 1831, Belgium
Location: Belgium > Flanders > Flemish Brabant Province > Diegem
Price Range: $94 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Van der Valk Brussels Airport 4*
Number of rooms: 224
Reservation Options:
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Also Known As:
Van Der Valk Brussels Airport Hotel Diegem
Hotel Style:
#1 Luxury Hotel in Diegem
#2 Romantic Hotel in Diegem
#2 Family Hotel in Diegem
#3 Business Hotel in Diegem
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