We recently stayed at Ballards with my husband and 3 kids (July 5-7). The concierge was pleasant (when you find someone), the restaurant staff and bartenders were great, however, the room we stayed in was terrible. The bathroom was moldy (if you stayed there after us and it’s clean it’s probably because I called 3 times before they used bleach and cleaned it). I also, bought my own cleaning and wiped down the sink which was disgusting. The bed frames has clumps of sand that fell behind the mattress. No I didn’t move the mattress to look the headboard was open slats and our pillows kept falling through at night which woke me up a lot. When I leaned to get my pillow that’s how I saw the clumps of sand. The room was never cleared of sand even after it was cleaned. It stayed humid because the AC wasn’t that great. The manager “Steve” was rude in his email and refused to help. Btw we paid over $500/night to stay there at that time. And in the middle of COVID this accommodation was gross and leaves a lot to be desired. If you’re looking for quality accommodation I would stay at 1661 next time. The reason we didn’t was because it was all booked.…
Don't stay here. I couldnt get the TV on. There is no phone to call desk. I went to desk - no humans. No water in room. I couldnt leave the hotel! If u leave to get water, cant get back in! Dont come!
Ignore my earlier review re this restaurant if it's posted - this is the right one! Our last day on Block Island. We got the ferry time wrong so to fill our time whilst waiting for the next boat we headed over to Ballard's. A very busy place with lots happening, including a live band, so our wait time wasn't painful at all! Thank you 215 Jevan M for good service.
Holy wow!!! We were at Ballard's on Sept 21 for a wedding. Everything was phenomenal! I've worked in the hospitality industry for many years, being the behind the scenes "team" to ensure the 'stars' as well as all of their guests perceived the event as perfection and.... Ballards stepped it up 100 notches! Brilliant, unique venue. Professional yet entertaining staff when approached. If I ever considered getting married again -- lol -- I'd book Ballards!! Thank you all!
Ballard’s is a great spot on a hot day, with a good selection of beach rentals. We were shocked by the wasteful, single use containers ‘required’ when eating / drinking on the beach and strongly encourage a better approach.