I have booked this hotel mainly because it has a jacuzzi picture and pool. I have an autistic child that requires this accommodation. Came for Thanksgiving - in swimsuits at the pool having cold pool and no jacuzzi. Immediately complained to the front desk, manager was out til Monday, but they said ok
Best hotel on the entire trip. This hotel was the cleanest, nicest, friendliest hotel from our 5 day trip. The front desk was amazing. Nancy, Samantha and Nina were so nice and polite. They even serve milk and cookies each night! The hotel is close to the interstate, but I BARELY heard one semi as he shifted down a gear and not another peep from the road. If I ever stay in St. Louis again, I will absolutely stay right here. This is a wonderful place.
The staff here is so nice and accommodating. The hotel is sparkling clean, the location is an easy drive to different sites and the daily breakfast here is really nice for an included breakfast. They do a nice job of switching it up everyday which is appreciated when staying several days in a row.
The bedroom was clean and good temperature, clean and large dining area, pleasant and personable staff, and the complimentary breakfast had a lot of different selections and was appetizing. I recommend this hotel!
This is a very good hotel. The staff are so nice, even in the midst of COVID. My husband and I were away from home for Christmas and the hotel was nicely decorated, the staff were great and the location was very close to where we were visiting.
Will definitely stay here again! We came up for some medical procedure and our stay made it so much more comfortable. The facility was right next to the hospital which made it that much more of a convenience.
People are awesome I mean extremely amazing and soooooo friendly but it’s hard to get a shower no water pressure or volume if my wife was there she’d have had to shower elsewhere because of her long hair the soap would never rinse out i had to use a cup to rinse off and the bed was worn past it’s useful life
We weren’t in the room much but when we were it was darker than we would have preferred. Service was fine and the breakfast was better than we expected. Bed was comfortable, if a bit high. I’m only 5’ tall and I have to throw myself into these beds.
Unfortunately, the staff does not enforce it’s posted COVID protocol’s. Perhaps that’s ok for most people, however I don’t believe the simple task of putting a mask on is such a burden or infringement on my civil liberties but more of a preventative measure for people that care for others rather than ones self.
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