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Holiday Inn Birmingham-Bromsgrove

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Holiday Inn Birmingham-Bromsgrove
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705 Reviews from our TripAdvisor Community

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Showing 698: English reviews
Farnborough, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Having visited family in the area, it was a last minute decision to stay an extra night on a Sunday. We booked the room on line at 4.30pm on the Sunday afternoon. Upon arrival we were greeted by friendly staff and made to feel extremely welcome. Room was extremely clean and tidy. Bed very comfortable and the power shower was... More 

Helpful?
Thank Julie P
Christine E, General Manager at Holiday Inn Birmingham-Bromsgrove, responded to this review

Dear Julie P, we are glad you took the late decision to stay at the Hotel and pleased you enjoyed your stay. I will pass on your thanks to Grace as she will take heart in these comments. With regards, Christine. More 

Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Bathtub was dated, broken. Check in counter only one staff, waited for 35 minutes. Staff was nice though. Room dated, small. Very noisy with people constantly walking down the corridor. Restaurant was terrible. First night., missed my order, waited for over an hour for a fish and chip and Caesar salad. Salad was not even cold. Fish was not fresh.... More 

Helpful?
Thank Johnny C
Christine E, General Manager at Holiday Inn Birmingham-Bromsgrove, responded to this review

Dear Johnny C, I'm sorry to learn of the issues you encountered during your stay and would like to assure you this is an untypical experience. I will address the food comments with the Head Chef so he can take corrective action. Thank you for raising your comments, with regards, Christine. More 

Oxford, United Kingdom
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We needed somewhere in central England for a large (30 people) family gathering covering four generations. This venue was enjoyed by all, in fact so much we almost drank them dry of the bubbly! The building is low-rise and has a homely feel about it. Three large round tables were beautifully laid out and so ten people shared each table.... More 

Helpful?
Thank andyswarbs
Christine E, General Manager at Holiday Inn Birmingham-Bromsgrove, responded to this review

Dear Andyswarbs, thank you so much for your kind words regarding the team and I'm very pleased to read your family occasion was a great night and look forward to welcoming you back next year. I have nominated the team members for our employee recognition scheme and they take heart from your compliments. With regards, Christine. More 

Solihull, United Kingdom
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I will never return to this hotel after they made the stay for my wedding so stressful. On check in the girl who had been dealing with the group booking hadnt got any of our rooms right, I had been quoted incorrect rates which I had to contest at reception and then change rooms from b&b to room only as... More 

Helpful?
Thank louisesolihull
IHGService, Guest Relations Manager at Holiday Inn Birmingham-Bromsgrove, responded to this review

Dear louisesolihull, Thank you for your recent stay with us and reviewing our property. Please accept our deepest apology for the experience you had during your stay, especially with the service you received and any inconvenience you may have encountered which did not live up to your expectations. We highly value views, opinions and feedback from our guests, as this... More 

Warrington, England, United Kingdom
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Second time I have stayed.. A lovely warm welcome from Krystina on reception... Always a good start at any hotel when you are made to feel welcome by front of house staff.. The lads on the bar were good and my room was terrific...no hesitation in returning.. Thank you.

Helpful?
Thank MikeM1467
Christine E, General Manager at Holiday Inn Birmingham-Bromsgrove, responded to this review

Dear MikeM1467, thanks for your kind words, we have an employee recognition scheme and I will nominate Krystina for this. We hope you have reason to stay again soon. With regards, Christine More 

Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Booked this hotel to visit West Midlands safari park, which was a 20min drive away from here. Location of hotel was good as a 15min walk from town centre. Room was clean, modern, although bathroom ready for a refurb. Lovely bar area and indoor swimming pool and spa. Breakfast was decent and we enjoyed our stay!

Helpful?
Thank kezsi300
Christine E, General Manager at Holiday Inn Birmingham-Bromsgrove, responded to this review

Dear Kezsi300, thanks for your review, may be on your next stay a trip to Cadburys World as another local attraction. With regards, Christine More 

United Kingdom
Level Contributor
133 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I paid for my stay through agoda, the holiday inn then took my credit card and took money again. I called various times and spoke to the duty manager Vanessa Butterworth, emailled her my agoda receipt and I have had no correspondence since. I the emailled holiday inn customer services who have also ignored me. I am currently £78 double... More 

Helpful?
Thank nwhoran
Christine E, General Manager at Holiday Inn Birmingham-Bromsgrove, responded to this review

Dear nwhoran, thank you for posting your review. We have recently been contacted by Agoda and they have since confirmed your payment to them, as a result the refund was processed at the Hotel and we are sorry for any inconvenience caused. As part of the IHG group were are a highly reputable organisation and I would like to assure... More 

Doncaster, United Kingdom
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We had booked this hotel in order to stay before and after our nephew's wedding in Hanbury. On arrival I asked the receptionist if she wanted my name of booking number. She seemed somewhat bemused and asked, "What do you want?" I then had to explain that I wished to check in to the hotel - Unbelievable... We had dinner... More 

Helpful?
1 Thank robert f
Christine E, General Manager at Holiday Inn Birmingham-Bromsgrove, responded to this review

Dear Robert F, thank you for comments on this forum. With regards to the fire alarm, we do take very seriously any sounding of alarms. During the day there are more staff to investigate, I was one of these and can confirm the alarm was silenced within a minute requiring no evacuation, it sounded a couple of times as the... More 

Florence
Level Contributor
3 reviews
3 of 5 stars Reviewed 3 weeks ago

OK, so Holiday Inn have a certain name for travellers, and that sums them up - comfortable, good enough fare, convenient to access and big centres .... in a word, handy: we've stayed there several times, and it fits all those, so it is used by families, commercial travellers, grandparents visiting [like us!], the occasional rugby team ... and so... More 

Helpful?
Thank 995rossb
Christine E, General Manager at Holiday Inn Birmingham-Bromsgrove, responded to this review

Dear 995rossb, thanks for your review and analogy of Holiday Inns; Joy of Travel as we like to say. It is the team that do make the difference and your stay memorable, we'll work on this for your next stay. With regards, Christine. More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

Stayed just the one night and was very impressed. The hotel was very clean and welcoming.The staff were very pleasant and in the dinning room were very obliging service with a smile! The food we had was well presented and delicious .Very well done

Helpful?
Thank Marion R
Christine E, Front Office Manager at Holiday Inn Birmingham-Bromsgrove, responded to this review

Thank you for providing feedback on your recent stay at the hotel. Ii is is extremely useful for us as a hotel as we strive to create a great hotel for our guests to love. I hope that we can welcome you back to the hotel soon. Kindest regards, Kyle Kyle Wright Front of House Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Business Center with Internet Access
Official Description (provided by the hotel)
Holiday Inn Birmingham-Bromsgrove has been transformed into a 4 star hotel in the heart of England. The 3.5 Million investment has resulted in the hotel becoming the premier venue for business or pleasure within the Bromsgrove area. The hotel is close to the Cotswolds, Birmingham NEC, and Cadbury World. Bromsgrove s corner of Worcestershire is surprisingly pastoral, with a mixture of the rolling Lickey Hills, picturesque villages and captivating walks and still we are only half an hour s drive away from Birmingham City Centre. Stylish bedrooms offer air-conditioning, laptop safes, mini bars, broadband internet access, desk space to work at and seriously comfortable beds! With 110 bedrooms at the hotel, you can choose from Suites, Executive, Family, Interconnecting and Accessible rooms. The facilities on offer include the Revive Health Club & Spa with a brand new purpose built fitness suite equipped with the latest Technogym equipment, a heated swimming pool, steam room, sauna, spa pool and beauty rooms. All of our Meeting and Event rooms at he hotel benefit from natural daylight, wireless internet access and touch control air-conditioning and lighting. The Fairfield Suite catering for up to 250 delegates and guests is self contained, with its own entrance, breakout area and bar. The General Manager is Glen Staniforth and is always happy to welcome guests and listen to comments and assist in any way possible. ... more   less 

Additional Information about Holiday Inn Birmingham-Bromsgrove

Address: Kidderminster Road, Bromsgrove B61 9AB, England
Location: United Kingdom > England > Worcestershire > Bromsgrove
Price Range: $70 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Birmingham-Bromsgrove 4*
Number of rooms: 110
Reservation Options:
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Also Known As:
Holiday Inn Birmingham-Bromsgrove Hotel Bromsgrove
Holiday Inn Bromsgrove
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