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Torrance Hotel

Certificate of Excellence
135 Main Street | The Village, East Kilbride G74 4LN, Scotland
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1 room 1 adult
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Torrance Hotel
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380 Reviews from our TripAdvisor Community

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Glasgow, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I attended a birthday meal at the hotel last night. Had a great night. The only negative thing was due to there being 18 of us we felt a little crammed in. We went for the 2 course for £35 with a bottle of wine. Food was above average so was pleased with the range of options. We sat in... More 

Helpful?
Thank Brian M
James M, General Manager at Torrance Hotel, responded to this review

I am very pleased that the birthday you attended at The Torrance was such a success and as you comment our £35 wine and dine for Two is a very popular offering.Thank you for your kind comments regarding the venue,food and staff alike and I will be sure to pass these on to the whole team and particularly Mariam.I look... More 

Glasgow
Level Contributor
120 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
3 of 5 stars Reviewed 1 week ago

Dropped in for Sunday lunch around 2pm, looked pretty quiet but when asked if we had made a reservation there was a shake of the head and a long look round the almost empty dining room. (not one of the empty tables was used during our stay so they could not have been reserved). We were then offered a table... More 

Helpful?
Thank Tom W
James M, Manager at Torrance Hotel, responded to this review

Thank you for taking time to place a review of the Torrance.I am sorry that you were disappointed with your visit and can only assure you that as is normal on Sundays our restaurant was fully booked and given that we would normally have a 2 -3hour turn around on tables it can be difficult some times to slot in... More 

Glasgow
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After a long haul flight we checked into the Torrance to rest up before a 3 hour drive home the following day. Turned out to be a very good choice! The room was very nice and must have been recently refurbished. Free Tunnochs teacake and caramel log :) yum. Bathroom was small but they have done a good job making... More 

Helpful?
Thank Nala2009
James M, General Manager at Torrance Hotel, responded to this review

I would like to thank you for taking the time to place such a glowing review of your experience at the Torrance.We have tried to ensure that every comfort is afforded our guests and am glad that you enjoyed our state of the art faclilties such as Bose sound system,smart TV,jacuzzi bath complete with TV ensuite and am also pleased... More 

glasgow
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Hotel room was amazing loved the jacuzzi bath and tv in both room and bathroom. Arrived on a Saturday night abt 5 when trying to book for dinner was told only tym avaliable was 9.30pm but was offered free room service which we accepted. Food was delicious. Breakfast was another story waited for 20 mins just to be asked what... More 

Helpful?
Thank smileywylie
James M, Manager at Torrance Hotel, responded to this review

Thank you for your kind review of our Honeymoon Spa.I am pleased to say that the majority of our guests have expressed similar sentiments regarding both the furnishings and the 5 star facilities provided within the suite.I am sorry that we could not offer you an earlier table in the restaurant but am glad that you appreciated the complimentary room... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Upon arrival we were asked to give £30 pp. I was told it could take a few days to go back onto my card. Not acceptable! Room was freezing, could hear people during the night. Not worth £170! However, the food was amazing! And staff were pleasant!

Helpful?
2 Thank smithamy123
James M, Manager at Torrance Hotel, responded to this review

Thank you for taking the time to review your experience at the Torrance.I am sorry that you were not fully satisfied with all elements of your stay which I will investigate.I am however pleased you enjoyed your meal and will ensure that your kind comments regarding food and staff alike are fed back to the team. More 

Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed January 4, 2016 via mobile

Myself and husband finally got the honeymoon suite and it was definitely worth the wait room was private and comfortable, make sure you try the chicken tempura in the restaurant and the cocktail only problem wee had was breakfast add skip in wasn't great... And the rolls had mould on them

Helpful?
1 Thank Debbierae86
James M, Manager at Torrance Hotel, responded to this review

Thank you for taking the time to review our Honeymoon Spa and your experience of the Torrance.Your views are echoed by the majority of our residents who find the facilities of sauna,steam room and jacuzzi to be of the highest calibre.Thank you also for your positive comments regarding our restaurant and staff alike.I I'll make sure these are fedback to... More 

Glasgow, United Kingdom
2 reviews
5 of 5 stars Reviewed December 31, 2015 via mobile

We stayed in the honeymoon suite which is just amazing, We also had dinner which was delicious we will definitely be back. Can't fault anything at all the staff were very pleasant. Looking forward to my next visit ☺

Helpful?
Thank Cheryl M
James M, Manager at Torrance Hotel, responded to this review

Thank you for your very positive review of your experience at The Torrance . When refurbishing the Torrance our aim was to create a first class facility which was both furnished to a high standard but was at the same time provided a relaxing ambiance.It is very rewarding and motivational to receive comments such as your own which are a... More 

Lisburn, Northern Ireland
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 31, 2015 via mobile

We've just checked out of the Torrance Hotel and we're delighted with our night away. Room was lovely and the bathroom was outstanding with a jacuzzi bath. We stayed in a superior double room. Only downfall with the room was the beds weren't too comfy for it being a superior. We booked a table in the restaurant upon arrival. We... More 

Helpful?
Thank Siobhan0187
James M, Manager at Torrance Hotel, responded to this review

Thank you for reviewing your experience at the Torrance.As you comment our superior rooms with jacuzzi complete with TVs are one of our most popular facilities.I am delighted that your dining experience was also as enjoyable and will ensure that your comments are passed on to all the team concerned.I am sorry that the normal level of service was not... More 

Benderloch, United Kingdom
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed December 29, 2015

We had a very special occasion to celebrate yesterday, my parents 60th wedding anniversary. Our mum has been to the Torrance on several occasions and organised the whole lunch. Imagine how dissapointed we felt for her and my dad when we were virtually ignored throughout our time there. We had to ask for everything. Once our orders were finally taken,... More 

Helpful?
5 Thank EDivers
James M, Manager at Torrance Hotel, responded to this review

May I thank you for taking the time to place your review and may I apologise for your disappointing experience at the Torrance.On reviewing your comments I can confirm that Your table was booked for 2pm although the final members of your party of 18 arrived at 2.20 Drinks orders were taken and your food order was taken with your... More 

Glasgow, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed November 27, 2015

Booked here for an overnight stay with my husband on Saturday 21st November. On entering our room I noticed the room wasn't clean mirror dirty and tea tray had a thick white film of dust. Having had a closer look around I was shocked there was a floor lamp and base was filthy. Went down to reception to complain and... More 

Helpful?
1 Thank Pauline M
James M, Manager at Torrance Hotel, responded to this review

Having investigated your complaint on your departure I can only apologise for the stained chair in your room and also for being unable to offer you a table in our restaurant until 9pm which I am sure had some bearing on you decision to leave the hotel.I hope that the full refund processed will go some way to compensating you... More 

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