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Macdonald Crutherland House

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Macdonald Crutherland House
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1,288 Reviews from our TripAdvisor Community

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Showing 1,283: English reviews
Glasgow/Highlands
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

I decided to book a stay in the hotel last minute, as I'd been ill and needed a relaxing break. When my partner and I walked up to reception, we were not greeted with a smile. I told the girl we had a booking, and I gave my name. She simply said , ( with no smile) " is it... More 

Helpful?
3 Thank Highland R
Hamilton
1 review
4 of 5 stars Reviewed 1 week ago

Hotel is in a beautiful setting. The staff were very helpful and nothing was too much of a problem. We held our Ruby wedding celebration at the hotel and stayed the night. The room was clean and comfortable. We didn't have time to use the spa facility. The only adverse comment I would make is that the breakfast was not... More 

Review collected in partnership with this hotel

Helpful?
Thank malcolmy789
Liverpool, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for three nights as a bit of a treat. The hotel looks impressive as you drive in and the room was a good size,clean, with a really comfortable bed and seating area. There was some loud noises early in the morning and late at night. It sounded like workmen, but hotel didnt know of any work so... More 

Helpful?
Thank Warrik
Livingston, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Professionally greeted on arrival with warm welcome. Only staying the one night to attend a family 40th Wedding Anniversary celebration. We were given the key to room 317 - a ground floor room - ideal for me. Room was very clean with all the amenities as advertised. Had dinner as part of the celebrations and the food was excellent as... More 

Review collected in partnership with this hotel

Helpful?
2 Thank Gordon Y
North Yorkshire
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

We were in the area for a one night break hoping for some R&R, some good food & a bit of country house luxury. How our hopes were dashed...where do I start?!! The room was fairy clean but was overlooked by another part of the building which could have been staff quarters & looked directly into our room! Their windows... More 

Helpful?
Thank Bellebaby2
Glasgow, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Hotel is very nice and staff is super friendly. It's very clean and rooms are tidy. We enjoyed our stay and we also used spa facilities. Steam room, sauna and swimming pool. I would recommend this place to anyone who need a break. It's very relaxing.

Review collected in partnership with this hotel

Helpful?
1 Thank 9aleksandrab
Brian M, Operations Manager at Macdonald Crutherland House, responded to this review

Dear Guest Many thanks for taking the time to write a review, it looks like you had a great time taking advantage of all the things our hotel has to offer. We really appreciate the fact that you took time to post such a positive review, and hope to welcome you back soon. More 

Barnet
2 reviews
1 of 5 stars Reviewed 1 week ago

No attention to detail, no interest in repeat custom. Reception staff and Management need full training regarding the computer system and even restaurant opening times! Would highly recommend you avoid this hotel at all costs!

Review collected in partnership with this hotel

Helpful?
Thank catherinesS3368HJ
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 1 week ago

I think this Hotel has lost its way way somewhat, it's neither boutique or budget. Magnificent in its heyday it looks like its struggling to find its identity in 2016. The service is what you would expect in a budget hotel but the prices are definitely boutique, charging £10 for a large glass of wine is a bit ridiculous !... More 

Helpful?
1 Thank Seasidegold122
Brian M, Operations Manager at Macdonald Crutherland House, responded to this review

Dear Guest Thank you for taking the time to review your stay, I am sorry that you feel the service was more budget than you would have expected, we are hoping that some planned investment will be taking place in the hotel in the near future, and am sure that will address some of the concerns you have mentioned. I... More 

Glasgow, United Kingdom
1 review
3 of 5 stars Reviewed 2 weeks ago

Attended a wedding recently which was fantastic but I think more down to the focus on attention to detail from the brides father than the Macdonald staff. Some of the rooms for what they are charging is at best 2* as experienced by friends. Bar charges are particularly heavy for what can be described a poor quality house wine also... More 

Helpful?
Thank mccarjg
Brian M, Operations Manager at Macdonald Crutherland House, responded to this review

Dear Guest It is disappointing to hear such a contrast in reviews to others that attended the same wedding and no matter how much detail is from the organiser it is still down to the Hotel to deliver. I will speak to the team about replenishing the stock items at the breakfast buffet, this is something we do on a... More 

Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I travelled from Texas to come and see the famous Crutherland Cave and this is in the perfect location for it. I would recommend getting out at the entrance sign to the hotel and walking up the path, the scenery is stunning. Also some great wildlife to be seen - squirrels, crows, badgers, moths, worms etc. (Walk is about 1hr... More 

Helpful?
1 Thank judithwhitebloomer
Brian M, Operations Manager at Macdonald Crutherland House, responded to this review

Dear Guest Thanks for your comments regarding our location and the hotel, great to see that you enjoyed your visit, and thanks for taking the time to write a review. More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Breakfast Available

Additional Information about Macdonald Crutherland House

Address: Strathaven Road, East Kilbride G75 0QJ, Scotland
Location: United Kingdom > Scotland > South Lanarkshire > East Kilbride
Price Range: $32 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Macdonald Crutherland House 4*
Number of rooms: 75
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Also Known As:
Macdonald Crutherland House Hotel East Kilbride
Macdonald Crutherland Hotel
Macdonald Crutherland East Kilbride
Macdonald Crutherland House East Kilbride, Scotland
Hotel Style:
#1 Green Hotel in East Kilbride
#4 Romantic Hotel in East Kilbride
#4 Family Hotel in East Kilbride
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