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Kameha Grand Zurich, Autograph Collection

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Dufaux-Strasse 1 Glattpark, Opfikon, Zurich 8152 Switzerland
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (689)
Room & Suite (203)
Dining (63)
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 11/03/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Kameha Grand Zurich, Autograph Collection
Updated 11/03/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 9 hotels in Opfikon
Location
Cleanliness
Service
Value
Travelers' Choice
The 245 rooms and suites integrate "Swissness" in a charming way. The special highlight in their design are allusions to Switzerland as the country of the best chocolate makers and investors: For example, the separating wall to the bathroom suggests the structure of a chocolate bar and the door handles look like they come from a bank vault. 224 PREMIUM & DELUXE ROOMS The rooms are distinguished according to their size and location. They offer you a stylishly furnished ambience, characterised by the interplay of the colours and distinctive design by Marcel Wanders. 2 EXECUTIVE SUITES On the basis of their size and an additional table plus chairs, the Executive Suites offer an exclusive living experience on an area of about 44 m2. 6 BUSINESS SUITES The Business Suites have every function of a modern office for demanding business travellers. A large conference table, state-of-the-art technology and connection possibilities to an additional Business Suite offer first-class opportunities for both private living and holding meetings. SPACE SUITE The internationally renowned photographic artist Michael Najjar takes you on a fascinating journey through the universe in the unique Space Suite. 11 THEME SUITES Allow yourself to be delighted by the diversity of our Theme Suites. Here is a small selection: • Poker Face Suite with a roulette table and Kameha poker cards • Fair Play Suite with a billiards table, dartboard, board games and exquisite digestifs • Serenity Suite with a yoga mat, light interior and fragrance candles • Diva Suite with a movie star mirror and walk-in closet • Watchmaker Suite in cooperation with a Swiss manufacturer of luxury watches • Workout Suite with treadmill and weight bench KING KAMEHA SUITE It goes without saying that every guest is a king for us. You can enjoy the corresponding majestic ambience in our King Kameha Suite with its exclusive location on the top floor.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Valet parking
Paid public parking nearby
Wifi
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Outdoor dining area
Wine / champagne
Conference facilities
Banquet room
Meeting rooms
Spa
Manicure
Baggage storage
Concierge
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bath / shower
Bathrobes
Interconnected rooms available
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Languages Spoken
English, German, Italian
Hotel links
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811Reviews19Q+A66Room tips
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Popular mentions
Christian S wrote a review Mar 2021
92 contributions1 helpful vote
This is my second time staying here. I love this property! It is a very cool, boutique style hotel. The rooms are very cool, with lots of attention to detail put into the design. The lights have different settings based on the time of day. Room service is very good and breakfast in the morning is probably the best hotel breakfast I've ever had. I have noticed, though, that the quality and maintenance of the property is slowly declining. So is their service. Nobody was very welcoming. I called Room Service, and somebody answered with "Hello?" If you call reception, expect the phone to ring, ring, and go to voicemail. Both stays, it took a while to reach somebody on the phone. Overall, it is a unique yet surprisingly affordable place to stay close to the airport. I would stay here again, but hope they maintain the property and step up their customer service.
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Date of stay: March 2021Trip type: Traveled on business
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AKellenberger wrote a review Jan 2021
Canton of Zurich, Switzerland33 contributions
+1
Our recent stay at Kameha Grand in Zuerich was absolutely wonderful. We stayed at a chocolate-inspired room where you can watch the TV while in the bathtub with just a little push of a sliding door.The beds were comfortable with 2 pillows and the mini bar was adequate. An iron and iron board were available as well as hairdryer and coffee machine. The bathroom had a LED magnifying mirror and the amenities were standard. The cleanliness, courtesy of staffs, comfort and style matches their 5 star rating. We skipped the spa because of corona restrictions but the breakfast was superb. Highly recommendable.
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Date of stay: January 2021Trip type: Traveled with family
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jabc wrote a review Dec 2020
Zurich, Switzerland65 contributions97 helpful votes
This hotel has changed drastically during the pandemic, particularly on the weekends. Basically it has become a replacement for the currently closed bars and clubs. Late teens and twenty-somethings rent out the suites to host (quite loud) parties. This spills out into the hallways which have an impact on other guests. Passing guests in the hall asked if I had any weed (twice). It's true the hotel can't stop other guests from what they say, but it's worth noting what the "crowd" has become. Note the hotel does not have on site security on weekend evenings/nights. As a final bonus, rooms are not well kept. Broken equipment, curtains torn (see picture), etc. If you are looking for quiet, are female traveling alone, or with your family then I would strongly suggest you look for alternatives, especially on weekends.
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Date of stay: December 2020
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Sleep Quality
Room Tip: Book the Courtyard Oerlikon if you're looking for Bonvoy option
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Sarah K wrote a review Dec 2020
5 contributions1 helpful vote
I spent a short trip with a friend at the Kameha Grand, which we booked as a special offer including free spa and a welcome drink. Understandably the spa was closed due to the pandemic, but we were hoping to get compensated otherwise. We haven‘t - and the promised mulled wine didn‘t exist either. After we politely asked if we may get the drink promised, we were assured that we could order any drink off the menu instead. We got served a obviously cheap bubbly instead of the champagne which they promote at every angle of the hotel lobby. We took matters in our own hands and ordered a bottle of Ruinart. It turned out that none of the staff members did know about prices nor other information of the wine menu.... Finally - order done, we are waiting for the champagne again in our room... the delivery consisted of a rosé wine instead of champagne... the list goes on.... also parking is not included, which we were not informed initially. Nice breakfast buffet in a again very nicely decorated interior.
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Date of stay: December 2020Trip type: Traveled with friends
1 Helpful vote
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T M wrote a review Sep 2020
4 contributions10 helpful votes
Was supposed to stay there for business in April which due to Corona unfortunately had to be cancelled. Mailed the hotel to request a refund, did not receive any reply, mailed Bonvoy, received a reply that they will forward the request to the hotel, again no reply. It is now September and I still have not heard back from them. Looking at the other reviews, communication is clearly not their strong suit, which is unfortunate given that their first property in Bonn used to be a great place to stay. Stay in the Hyatt or Baur au Lac, might pay more but at least there you get a reply.
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Date of stay: March 2020Trip type: Traveled on business
4 Helpful votes
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Response from Karim Abou El Kassem, Guest Services / Front Office at Kameha Grand Zurich, Autograph Collection
Responded Sep 26, 2020
Dear 955tobiasm, Thank you for taking the time to share your experience with us and other travelers on tripadvisor. I would like to apologize to you for the communication difficulties regarding your cancellation. You are more than welcome to contact me at any time by phone or e-mail to solve the problem. We would be pleased to welcome you again at the Kameha Grand Zurich to present us from our best side. If you have any questions or further concerns, please feel free to contact me at any time. Kind Regards Karim Abou El Kassem -Rooms Division Manager- karim.abouelkassem@kameha.com Tel.: +41445255606
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PRICE RANGE
$130 - $254 (Based on Average Rates for a Standard Room)
LOCATION
SwitzerlandCanton of ZurichZurichOpfikon
NUMBER OF ROOMS
245
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Frequently Asked Questions about Kameha Grand Zurich, Autograph Collection
Which popular attractions are close to Kameha Grand Zurich, Autograph Collection?
Nearby attractions include Ping Pong (0.7 miles), Freibad Seebach (0.5 miles), and Beadini Schneiderei GmbH (0.6 miles).
What are some of the property amenities at Kameha Grand Zurich, Autograph Collection?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Kameha Grand Zurich, Autograph Collection?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Kameha Grand Zurich, Autograph Collection?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Kameha Grand Zurich, Autograph Collection?
Yes, a parking garage, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to Kameha Grand Zurich, Autograph Collection?
Conveniently located restaurants include Restaurant Fujiya of Japan, Gärtnerei Oerlikon, and Ristorante Al dente.
Are there opportunities to exercise at Kameha Grand Zurich, Autograph Collection?
Yes, guests have access to a fitness center, a sauna, and locker rooms available in the fitness center during their stay.
Is Kameha Grand Zurich, Autograph Collection located near the city center?
Yes, it is 0.8 miles away from the center of Opfikon.
Are any cleaning services offered at Kameha Grand Zurich, Autograph Collection?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Kameha Grand Zurich, Autograph Collection?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Kameha Grand Zurich, Autograph Collection offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.