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Novotel Zurich Airport Messe

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Novotel Zurich Airport Messe
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963 Reviews from our TripAdvisor Community

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Showing 610: English reviews
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Bhopal, India
Reviewed 2 weeks ago via mobile

We stayed there for 2 days in June 2015 and it was a very refreshing and relaxing experience. We enjoyed there at sauna n the staff was very friendly n helpful. It's had a play Area for children as well

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Helpful?
Thank Deepti18
ERebstock, Manager at Novotel Zurich Airport Messe, responded to this review

Dear Deepti18, Thanks so much for your beautiful review. See you soon around again. Best regards, Esko Rebstock

Melbourne, Australia
HOTEL’S FAVORITE REVIEW
Reviewed January 31, 2017 via mobile

Nice hotel only 5 minutes drive from the airport. Shuttle bus was good and very quiet- both times I was the only one on board. Plenty of room for luggage. Runs every half hour during peak times and every hour during off-peak times. Reception were friendly and happy to check me in early. My room was very nice and spacious...

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Helpful?
Thank Julia B
About Hotel's Favorite Review
ERebstock, Manager at Novotel Zurich Airport Messe, responded to this review

Grüezi Julia B, Great to read that you enjoyed your time in our hotel so much. Thanks for sharing your experience. Best regards, Esko Rebstock General Manager

Stockholm, Sweden
Reviewed 2 weeks ago via mobile

I am quite pleased with my experience of staying at this hotel Good airport shuttle pickup. Close from airport Standard rooms are spacious with tea or coffee and bottled water on the house Breakfast spread is good. Tram station is just outside the hotel Staff is responsive and friendly Fully recommend

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Helpful?
Thank NileshBelekar
ERebstock, Manager at Novotel Zurich Airport Messe, responded to this review

Dear NileshBelekar, Thanks so much for your kind review. See you soon around again. Best regards, Esko Rebstock

Zurich, Switzerland
Reviewed 2 weeks ago

The lady of Reception was not friendly at all. I called more than 10 times to the Reception but she didn't take the telephone. Then I went down and told it to the Front Office Manager but he was taking care of her and I was wrong for him. This German man was also not friendly. Many things in my...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank 853George
ERebstock, Manager at Novotel Zurich Airport Messe, responded to this review

Dear 853George, The situation described by you looks a little different to me. As I understood after being briefed, my Front Desk team member tried to serve you well, but some comments she received from you were rather personal and unfriendly, for which reason the Front Office Manager involved himself in this issue. Rest assured that I fully support his...

A TripAdvisor Member
Level Contributor
4 reviews
2 helpful votes
Reviewed March 15, 2017 via mobile

The best hotel experience ever, the staff was friendly and the shuttle bus was a big help to us the WiFi was speed the breakfast was delicious but they need to add more options definitely will stay there next time we visit Zurich.

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Helpful?
Thank A TripAdvisor Member
ERebstock, Manager at Novotel Zurich Airport Messe, responded to this review

Dear guest, Thanks so much for your kind review. Agree, our Front Desk crew is top. See you hopefully soon around. Best regards, Esko Rebstock

Paphos
Reviewed March 13, 2017

Just a short ride in the free shuttle from ZRH. Shuttle should be more frequent. Room clean and comfortable. Bed comfortable. WiFi good speed. Staff friendly and very helpful. Food in restaurant excellent.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Flyvnsky
ERebstock, Manager at Novotel Zurich Airport Messe, responded to this review

Dear Flyvnsky, Great feedback! Thank you so much. See you soon around again. Best regards, Esko Rebstock

Reviewed March 7, 2017

I had an early flight booked, so decided to spend the previous night at an airport hotel. The Novotel lived up to expectations. I had a lovely room, it was quiet, only a 5-minute shuttle bus trip from Kloten and the breakfast in the morning was just fantastic, probably the best buffet breakfast I've ever eaten in a hotel. Can't...

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Helpful?
Thank Sandra B
ERebstock, Manager at Novotel Zurich Airport Messe, responded to this review

Dear Sandra B, Wow! What a fantastic feedback. Makes me really proud, especially of my breakfast crew working very hard to create a nice breakfast experience for our guests. Thanks so much for sharing. Best regards, Esko Rebstock General Manager

Brussels, Belgium
Reviewed March 5, 2017

We were allocated the incorrect room, so had to return to the front desk to have this rectified. The next room smelled very strongly of cigarette smoke so we had to open all the windows. The smell of smoke returned through the ventilation in the bathroom. I though this was non-smoking! The light bulb was missing for the desk lamp....

Review collected in partnership with Accorhotels.com
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Helpful?
Thank lindagI3098UK
ERebstock, Manager at Novotel Zurich Airport Messe, responded to this review

Dear lindagI3098UK, Thanks for your review. We are very sorry for the inconveniences described by you. This was the first & last time. This is indeed a 100% non-smoking hotel, but let's say that some people do not really consider others - unfortunately very human. But we should have noticed the smell when cleaning the room and block it for...

Amsterdam, The Netherlands
Reviewed February 20, 2017

Good location easy access by road and public transportation. Very friendly and professional staff from reception, bar, housekeeping and breakfast staff. The roomrate was a good value as last minute booking

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Robertadolp1
ERebstock, Manager at Novotel Zurich Airport Messe, responded to this review

Dear Robertadolp1, Thanks so much for your kind feedback. Fantastic that the team left such a good impression on you. See you hopefully soon around. Best regards, Esko Rebstock General Manager

Athens, Greece
Reviewed February 20, 2017

Reasonably good business hotel, with easy access to the airport via the free shuttle. No real issues during my stay, except for a very busy check out counter at 8 am which meant that I missed the shuttle and had to take a later one, in 30 min. I should have checked out the night before. Also, for the price...

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Helpful?
Thank eddie-jumbo
ERebstock, Manager at Novotel Zurich Airport Messe, responded to this review

Grüezi eddie-jumbo, Thanks for your review. To avoid any kind of queues during check out I can only recommend our Fast Check out option, available for all reservations made directly with us. No need to queue up anymore. Best regards, Esko Rebstock General Manager

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Amenities

Highlights
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Novotel Zurich Airport Messe is proud to be part of AccorHotels and offers 255 air conditioned rooms with free W-LAN in all hotel areas. Enjoy lunch or dinner in our Gourmetbar with international kitchen prepared from local products. Our sumptuous breakfast buffet is really something you should not miss. The hotel is located in the upcoming Glattpark area north of Zurich, just 4 km from Zurich International Airport. Tram stop right in front of the hotel with direct connection to the city center or airport - or just take our free Airport shuttle when arriving or departing. See you hopefully soon. ... more   less 

Additional Information about Novotel Zurich Airport Messe

Address: Lindbergh-Platz 1 | Glattpark, Opfikon, Zurich 8152, Switzerland
Location: Switzerland > Canton of Zurich > Zurich > Opfikon
Price Range: $120 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Zurich Airport Messe 4*
Number of rooms: 255
Reservation Options:
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Also Known As:
Novotel Zurich Airport Messe Hotel Glattbrugg
Novotel Hotel Glattbrugg
Novotel Glattbrugg
Glattbrugg Novotel
Novotel Zurich Airport Messe Canton Of Zurich, Switzerland
Hotel Style:
#5 Luxury Hotel in Opfikon
#6 Green Hotel in Opfikon
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Questions & Answers

Here's what travelers have asked, with answers from Novotel Zurich Airport Messe staff and other travelers.
17 questions
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Questions? Get answers from Novotel Zurich Airport Messe staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Would be nice to to have a clock radio in the room”
davidaG5052KD, Dec 21, 2016 | Read review
“The business suite on floor 2 is good value.”
, Oct 27, 2016 | Read review
“Any side is good”
Alhuja, Oct 4, 2016 | Read review
“all the rooms are good.”
DittiV, Oct 4, 2016 | Read review
“Go for the rooms facing the metro.”
amber790, Aug 31, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question