Fantastic relasing hotel with a beautiful room suite with sunloungers sea view on the balcony terrace without a roof to relax. Varied programs and various great menus in the Executive Lounge. Lots of choice with atmospheric everywhere and great sea views on the upper floors. Thank you very much for everyone, see you soon.
The weekend staycation was to break the stalemate of the lockdown and a blessed relief it was! On arrival the reception staff were diligent and attentive temperatures taken and sanitiser available. The check in process was prompt and we were advised of the current restrictions food in public areas ceasing at 17.00 no pools etc. On the upside breakfast was being served waiters only but with other members of departments being drafted from all parts of the hotel many hands made light work. They had also reopened the executive lounge but only served high tea many thanks to Silvia and not forgetting John. Really had a rejuvenating two days it really broke this recent impasse.
What great staff they have. Friendly and ultra efficient. We relaxed and really enjoyed everything. Really good food, especially the Blue Elephant Thai restaurant. Great ambience. The service in and around the pool areas was outstanding. Smartly-dressed staff responded promptly to the buzzers placed on the sunshades, delivering quality drinks and food
We usually go Southeast Asia for family holidays but due to covid restrictions, decided to visit Malta; it’s a beautiful island and we’re glad we decided to have our holiday here. Chose this hotel due to its good reviews and definitely made the right decision The hotel location is very convenient to either Spinola bay or placeville- only a few minutes walk. There are a lot of good places to dine and we were Spoilt for choice! We were fortunate to be checked in early - Lisa ( on training ) gave us info about this hotel as it’s our first time - can’t believe she’s on training - she sounds like a pro and always on the ball- Thank you We opted for exec lounge- and overall it is worth it. although there are restrictions due to covid ( sit down service vs buffet) and it gets really manic during busy period; the staff are all doing their best to accommodate everyone’s needs. Kudos to the manager and staff of exec lounge. The sea views are fab- and room is spacious for 2 adults and 2 kids. I would highly recommend this room. Thankfully there are Lots of pool options in this hotel - as the only criticism would be - like most hotels in Europe - guests use towels to “reserve” pool loungers I wish someone could monitor this. But this doesn’t really put me off staying here again as you have 5 pools to choose from! We had a late flight so We requested a late check out and the hotel accommodated this request during our stay with reasonable terms- truly a five star service! And just to point out that The Staff at this hotel is its main asset- responsive and attentive- from the main door; reception/check in, main pool staff to cleaners ( who does a good job- our kids our messy-) We would not hesitate to stay at this hotel again- stayed from the 26-31st July…
Our room was King Executive Sea View overlooking the pool and sea and with a spacious private terrace. The property is beautiful and well maintained. The staff is totally top notch! From the friendly greeting by the night manager, to the hard working F&B team, front desk crew and fitness center, everyone was fantastic. The breakfast crew was working hard to accommodate the weekend crowd. The fitness area is enormous. This property would make an excellent WFH choice.