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Water running from tap has a strong stale smell. Bath tubs in the bathroom was not as clean as we thought it would be. We found spots of stains and strands of hair that could be flush off with water on it. It was a...More
Thank Jiawen T
Response from EgiDwita, Marcomm Executive at Goodway Hotel BatamResponded May 22, 2016
Dear Valued Guest
Warm greetings from Goodway Hotel Batam!
Thank you for writing your feedback to us on TripAdvisor.
Please accept our sincere apology for the shortfall on our service during your stay with us. Your comments are valuable and it motivates us to improve...More
Stayed for 3 days 2 nites there. The staff were very polite & nice. Clean room & toilet. Wifi was ok. Quite close to Nagoya Shopping Mall. Possible to walk but I took cab instead. Standard fare was 50,000.
Stayed at the hotel for 3d2n. The lobby lighting is dark. The room that I stayed is at level 1. The room light is dim. The toilet is not well clean as we found strain of hair and cigarette butt left behind by previous owner....More
My third stay spread out over a number of years. Spacious room. Bathtub (plenty of very hot water). Safe deposit box. Acceptably fast WiFi connection. International news channels. Varied breakfast buffet. Friendly & helpful staff. Within walking distance of the fairly new, very big Nagoya...More
Third time here to be exact. Love the most is their service and in room massage. Pool, sauna. There is also a hot jacuzzi. Old hotel. Renovated to a decent one. Breakfast was okay. Not much thing here. If you want a quiet place to...More
They do not have shuttle service during my previous trip. You can email to them and inquire about their taxi fare.
I contacted them via their email address
Please remove the space "reservation @ goodwayhotelbatam . com"