We stayed in this hotel for a weekend trip to Batam and it breaks my heart to say that all is not well with this hotel. The rooms are in an awful shape. They need renovation badly. The poolside area was not at all well...More
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Booked a grand deluxe room and upon check in, realized that they provided a wrong room without balcony. We went to the reception to do a room change and the grand deluxe room did not have a view at all. It was blocked by the...More
We got 2 rooms. A Jr suite and a twin bed room. The jr suite was fine, just a little old, but ok given the price. However, the ordinary twin room was terrible. The moment we opened the door a pungent hot, moist and moldy...More
The location is closed to the center of city..the room was not clean..blanket,pillow,towel are old and dull..the bath room isnt clean and old..the gym equipment wasnt maintained well..the air isnt fresh..it fells dusty..the food is poor and less varied
We arrived by taxi, the exterior looked older but not bad. The lobby is kept up – first appearances and all. We got to our first room on the second floor. The toilet was leaking. After inspection by three staff we were moved to 2108....More
"Choose the room facing the pool at 2nd floor,at least there's a "view",and also a Balcony."