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Nagoya Mansion Hotel & Residence

Jl. Imam Bonjol, Kampung Utama no. 1, Nagoya, Riau Islands Province 29444 Indonesia
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Traveler (439)
Room & Suite (120)
Dining (50)


WELCOME TO NAGOYA MANSION HOTEL AND RESIDENCE Nagoya Mansion Hotel & Residence is the newest iconic landmark on the island of Batam, the first to offer residential, hotel and lifestyle facilities in one environment. Other facilities are available to support your business and leisure activities include La Bamba Restaurant, La Brisa Food Park, La Brisa Juice Bar, Meeting Rooms, Swimming Pool, Parlente Bar, Mini mart, La Destino Fitness Centre, Business Lounge , Bakery and Pastry Shop, Sky Lounge rooftop (Opening soon) and La Vida Healthy Spa (Opening soon) Located in the central of Nagoya district, Nagoya Mansion Hotel & Residence is surrounded by banks, offices, malls and hospitals. Only 45 minutes drive from hang nadim international Airport, 10 minutes drive from the Harbour Bay international Ferry terminal, 15 minutes away from Batam Centre International Ferry Terminal and 30 minutes drive from Sekupang International Ferry Terminal.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Airport transportation
Business Center with Internet Access
Secured parking
Free internet
Public wifi
Outdoor pool
Bar / lounge
Breakfast available
Breakfast buffet
Snack bar
Car hire
Conference facilities
Banquet room
Meeting rooms
BBQ facilities
Baggage storage
Convenience store
Gift shop
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
VIP room facilities
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
Centrally Located
Languages Spoken
English, Indonesian, Malay
396Reviews13Q+A61Room tips
Traveler rating
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Popular mentions
Good Morning, I booked 1 room for 2 nights at Nagoya Mansion Hotel, Batam from Agoda but pay at hotel. For 2 nights cost around Rupiah 1.200.000+. There was issue that i want to share and i hope Nagoya Mansion can improve That day on 4th January i went to Nagoya Mansion Hotel Batam, Once i go to the parking, the first impression has already annoyed Me. The security was not helpful, i couldnt Find parking and they are not even suggesting where i should park. After i turn for few rounds, i found a parking near rubbish bin. I even have to push the bin so i can park my car properly. So I settled the parking by myself already. Second, when we go to the lobby, there was no usher or any guard to help us bring our luggages. I mean, i paid that amount and dont even get that kind of basic service, at least help me bring my luggage. After we checked in, we were walking to our room, the corridor has some kind of smoking smell and the carpet looks so dusty. So we went in to our room, the seconds we walked in, it smelled like dust and I saw some parts of the shelves were not cleaned. Guess they just wipe the part where we can see it. So I went to the lobby and ask the front desk if we check out, can we get our money back? I understand if I can’t get full payment but at least 50% because I am not staying there at all. They only answered ‘cannot, because you book from Agoda, not from us. But i book from agoda and pay at hotel, they suppose to suggest any other option or at least they can ask me for the reason why I want to check out. But they did not ask, they only ask whether I want to check out or not. That’s it! So I don’t say much, I just say yes because they don’t even care about the service at all. Worst experience and disappointment.
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- Non smoking rooms smelt like stale cigarette. - Grey towels have seen whiter days - Sheets smelt bad of cigarette - Furnitures in non-smoking room have endured cigarette burns - Room wasn’t ready despite late check in. - Picture on booking site differs from reality by about 70%. -10 mins walk to Nagoya shopping mall - some breakfast dishes was cold and some was spoilt, bad breakfast experience Pls lower your expectations of room if you stay here.
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Stayed in the executive suite for a night, and given a choice, will probably not come back here to stay again, unless I am extremely concerned about the location. Hotel is near to Nagoya hill shopping mall, approx 5-7 mins by foot. However, the room was run down and dirty. When we arrived at 3pm, we were told that the room wasn’t even ready yet. When the receptionist finally gave us the room key, they didn’t mention much about breakfast, wifi information, which tower is the room in etc. They just expected you to figure it out yourself (I guess). However, at least they were quite friendly and polite and will answer to your queries. The room was considered big, but it was quite dirty. The walls had stains on them, the bedsheets and pillow cases also had brown stains on them. The cushion cases and the sofa had stains as well. Room was quite poorly furnished, with many amenities missing. My room didn’t have a hairdryer, no soap for washing your hands either, and the shower cap looks like it has been placed there for a long time. The furnitures were all quite old and the fridge in my room was leaking water. There were limited charging ports in the room as well. The elevators took a Long time to come due to the vast amount of people using it (coming from the residential units & hotel guests). The breakfast provided was average, food tasted a bit weird and most of it were cold already. However, the air conditioning in my room was working fine and cold enough. The staffs were also friendly, from the Receptionists to the hotel Chauffeur, Housekeeping staff & security guard. If the hotel management improves on the housekeeping & maintenance aspect, I will strongly recommend this hotel.
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I am going to give my honest review for this place. We stayed here for one night only. Total of 8 Pax and booked 2 rooms. Service was OK. Alighted with 8 bags and the lady at the Lobby’s front desk just looked and welcomed us, with this kind of rate I think it is understandable that the service isn’t the same as a 4/5 star hotel where there will be staffs helping you. Not an issue just take note. Staffs were all very very polite and accomodating, one of then even helped me to keep the Layer cakes that arrived at the hotel early (before check in time). Room was OK, quite clean and reasonable. I would say very nice and comfortable apartment for those travelling with family! View was Ok too! Inspected both rooms to find the living room toilet in both apartments had locking issues. Both cannot be locked because they are fault or was fixed using the wrong parts. Called front desk and they sent their staffs up. He looked at the door and said they will come up again to replace the lock and will take a look at the other apartment. No one came up until we checked out. We didn’t really mind because there is another toilet in one of the rooms too. Would be an issue to others if doors have locking issues. Was sitting in front of their “open” kitchen near the pool for about 2 hours and we spotted rats! Spotted rats running inside their kitchen. Wanted to report immediately but would be best if I have the proof so while talking I recorded the video and the next morning, I reported it to the front desk staffs and they told me to send those videos to their management. Did that and they acknowledged it. Was too disgusted to eat their cooked meals after seeing those big rats running around the kitchen in the middle of the night 😭🤮 Overall apartment is nice, comfortable and price is very reasonable with the kind of service and quality. Those who are going, be careful with what you eat there :)
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Very convenient location. 10 mins drive from Harbour bay ferry terminal, 10 mins walk to Nagoya hill mall. Staff are friendly and helpful. Breakfast was less than satisfying though. Gym was a bit stuffy, probably because of the aircon wasn't working
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$35 - $668 (Based on Average Rates for a Standard Room)
IndonesiaRiau Islands ProvinceRiau ArchipelagoBatamNagoya
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Frequently Asked Questions about Nagoya Mansion Hotel & Residence
Which popular attractions are close to Nagoya Mansion Hotel & Residence?
Nearby attractions include Nagoya Hill Shopping Mall (0.3 miles), Budhi Bhakti Temple (0.2 miles), and Welcome To Batam Monument (0.3 miles).
What are some of the property amenities at Nagoya Mansion Hotel & Residence?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Nagoya Mansion Hotel & Residence?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Nagoya Mansion Hotel & Residence?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Nagoya Mansion Hotel & Residence?
Conveniently located restaurants include Ikan Bakar ACIA, Panties Pizza, and Morning Bakery.
Are there opportunities to exercise at Nagoya Mansion Hotel & Residence?
Yes, guests have access to a pool and a fitness center during their stay.
Does Nagoya Mansion Hotel & Residence have an airport shuttle?
Yes, Nagoya Mansion Hotel & Residence offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Nagoya Mansion Hotel & Residence?
Yes, dry cleaning and laundry service are offered to guests.
Does Nagoya Mansion Hotel & Residence offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Nagoya Mansion Hotel & Residence?
The staff speaks multiple languages, including English, Indonesian, and Malay.
Are there any historical sites close to Nagoya Mansion Hotel & Residence?
Many travelers enjoy visiting Nong Isa Cemetery Complex (4.8 miles).