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Harmoni Suites Hotel

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Jl. Imam Bonjol, Nagoya, Riau Islands Province 29432 Indonesia
19% less than usual
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Booking.com$38
Travelocity$38
Hotels.com$38
Expedia.com$38
Orbitz.com$38
Priceline$33
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Traveler (347)
360
Panoramas (35)
Room & Suite (257)

About

Location
Cleanliness
Service
Value
Harmoni Suites Hotel, Batam is a 144-room hotel in the city of Nagoya on the island of Batam, Indonesia. Strategically located in the heart of Batam's leading recreational districts in Nagoya and Nagoya Hill Shopping Complex at your doorstep, Harmoni Suites Hotel is the ideal residence for both business and vacation travelers. The hotel enjoys close proximity to major International Ferry Terminals and Hang Nadim International Airport is less than 45 minutes' drive away. All of our guestrooms are exquisitely equipped with in-room kitchenette, which include full kitchen equipments and utensils. Wireless Internet connections is available in every room as well as in all public areas. Guests seeking rejuvenation can pamper themselves with the indulgent treatments at our in-house Dimension Spa. Food & Beverage facilities include a 24-hour full service restaurant, as well an entertainment bar. Banquet facilities are also available in 2 of our newly constructed meeting rooms.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Billiards
Highchairs available
Secured parking
Free internet
Wifi
Public wifi
Internet
Indoor pool
Outdoor pool
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Complimentary welcome drink
Airport transportation
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Baggage storage
Concierge
Currency exchange
Newspaper
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bidet
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Microwave
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English, Indonesian
315Reviews31Q+A61Room tips
Traveler rating
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Popular mentions
Pros - great customer service fr the front desk and pick up driver Cons - room was a bit dated & old. - requested for extra pillows and had a call after the request that there was a charge of IDR20000 per pillow. What!!! - we booked 4 rooms, aircon in 3 rooms could not be controlled and 1 of the room’s aircon was so noisy that the couple had to turn it off! - went down for breakfast at abt 8.30am, most of the food was gone and no replenishment in sight! Even after complaining, no action was taken. Even coffee was not replenished. U would have been lucky to find even plates & bowls! Utter chaos!
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I suggest people to mention it clearly before booking the room i.e. either you want the Non-smoking room or Smoking room. Because, I booked the hotel room with the help of travel agency but none of them asked me the room type. Once I reach the hotel to collect the key, then the front desk staff was telling me that, only smoking room is available so I fed-up with that. The room was smelly. Other than that, the room is good. I booked a suite room so it is fitted with kitchen & accessories etc. Suitable for Family with Kids. Suggestion to Hotel: 1) Please improve the spa ambience such as interior, lights and bed etc. Also, better and affordable packages. 2) Breakfast: If possible, add-in some sea food. And the cut fruits are so chill to eat so please serve it freshly. 3) Also, couldn't find fresh milk (normal) instead of chill and creamer. Nearby is the Nagoya Shopping mall (max 15 mins walk) so that you don't feel bored sitting in hotel.
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The front desk staff were welcoming and friendly. They even made a special fruit platter for my husband's birthday. The location is convenient, an easy walk to the Nagoya Hill shopping center and spas. The room was clean and comfortable, but it could use some updating.
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I booked this hotel because it shows 8+ rate. But after going the room i understood hotel is not good as I thought. Bathroom is not much clean. There are no new toilet papers rolls. Spa is not good and not clean.
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The location is good, near Nagoya Hill Shopping Mall which is the main reason to choose this hotel. The customer service is excellent - the front desk staff were polite, and the restaurant staff were excellent too, they made our stay very enjoyable. The buffet breakfast is wonderful, I was pleasantly surprised to find so many selections of food, mainly of Asian style but it was a wild selection so you won't feel bored of what was available. However the hotel itself was rather tired and rundown. The room was obviously not upgraded in any way for decades, the cleanliness of the toilet could be better, there were stains at different areas of the sink, and the floor was just not comfortable to look at. Ultimately, the customer service of the hotel was wonderful so who knows, I might come back next time.
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PRICE RANGE
$35 - $71 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaRiau Islands ProvinceRiau ArchipelagoBatamNagoya
NUMBER OF ROOMS
145
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Frequently Asked Questions about Harmoni Suites Hotel
Which popular attractions are close to Harmoni Suites Hotel?
Nearby attractions include Jabal Arafah Mosque (0.2 miles), Nagoya Hill Shopping Mall (0.2 miles), and Budhi Bhakti Temple (0.1 miles).
What are some of the property amenities at Harmoni Suites Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Harmoni Suites Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Harmoni Suites Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Harmoni Suites Hotel?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Harmoni Suites Hotel?
Conveniently located restaurants include J.Co Donuts & Coffee, Ikan Bakar ACIA, and Caffein Cafe.
Are there opportunities to exercise at Harmoni Suites Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Harmoni Suites Hotel have an airport shuttle?
Yes, Harmoni Suites Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Harmoni Suites Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Harmoni Suites Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Harmoni Suites Hotel?
The staff speaks multiple languages, including English and Indonesian.