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BEST WESTERN Roker Hotel

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670 Reviews from our TripAdvisor Community

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Showing 663: English reviews
Gumbet, Turkey
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Great hotel , rooms clean tidy and well equipped , good bar with 2 or 3 restaurants to choose from , I had the bar food and was really good . Nice outdoor area to sit out overlooking the seafront . Breakfast was good with plenty of choice too . I will gladly come back and stay here

Helpful?
Thank Magicdean13
Preston, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

Enjoyed a two night stay, pleasant room and bathroom with plenty of hot water towels etc very clean. Excellent breakfast plenty of choice. We had some problems re our on line credit card booking, but this was sorted out by very helpful manager.

Helpful?
Thank gap182015
Edinburgh, United Kingdom
Level Contributor
55 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed for 1 night with work, if I had been booked in any longer I would not have stayed. Usually great place to stay, not this time. Was in a room that was in the basement. Awful. When I finally found the room - up and down several narrow flights of steps with 2 bags it smelt very strongly... More 

Helpful?
Thank Hilary F

Travelers are raving about these Sunderland hotels

Huddersfield, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

I stay in this hotel every month due to work. The location is across the road from the sea and with immediate access to the beach and promenade. The rooms are comfortable, well decorated and clean. Depending on the type of room some are a little on the 'cosy' side but fine for a few nights. The hotel has a... More 

Review collected in partnership with Best Western GB

Helpful?
Thank Sarah S
Scotland
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Great location overlooking the sea, though most rooms seem to be at the back overlooking a flat roof covered in fans and vents. We liked the cocktail bar, Poetic Licence though one of our party and a neighbouring table were unimpressed with their meals there. It got very busy with lots of bouncers on the Friday night we stayed. The... More 

Helpful?
Thank aubergine_ecosse
Manager184, Management Team at BEST WESTERN Roker Hotel, responded to this review

Dear Guest Thank you for your time posting a review as we do take all comments seriously and they are also shared with the team. Regarding your comment regarding access to the hotel, there is a ramp that guests can access from the front car park to eliminate the stairs to the entrance of the hotel. There is also a... More 

Durham
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for one night, to chill out, celebrate our wedding anniversary and have some us time. Hotel is lush, location is brilliant and loved our room and view. Enjoyed drinks and food. The only downside was that it was soo hot in the room and no aircon or fan so had window wide open an were were right above... More 

Helpful?
Thank Ashleigh C
Manager184, Management Team at BEST WESTERN Roker Hotel, responded to this review

Dear Guest Thank you for taking time to post a review and I would also like to thank you for the positive feedback which has been taken by all of us as a reward and we also value your constructive comments regarding the noise from other guests which will be discussed at our next management meeting. The team has been... More 

Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Arrived at hotel on a one night stay combining a business trip and meeting friends. Check in was OK given WiFi code etc and proceeded to room 141. That's where it went rapidly down hill, no air con room was in the basement view of iron stairs 6 inches from my window....and despite being given a WiFi log in, it... More 

Helpful?
Thank Jez S
Manager184, Management Team at BEST WESTERN Roker Hotel, responded to this review

Dear Guest Firstly please accept our apologies for the issue that you encountered with the Wifi, this was a problem with our provider which has now been resolved. As you are may be aware the hotel has a number of bedrooms located over a number of floors but this is purely down to the age of the building. We would... More 

Cottingham, United Kingdom
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family and I stayed at the Best Western Roker Hotel on a Sunday night after attending the Rugby League Magic Weekend at St James' Park Newcastle. I booked early and got an absolute bargain of a price for two rooms. Being so cheap I half expected the hotel and the rooms to reflect this. I need not have worried,... More 

Helpful?
Thank Hatton51
Manager184, Management Team at BEST WESTERN Roker Hotel, responded to this review

Dear Guest Thank you for your kind works and it is good to know that the teams hard work is appreciated as we are working tirelessly and listen to our guests to improve our services and it is fantastic to have your recognition. Your recognition is the best reward our team can wish for. We look forward to your next... More 

Middlesbrough, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here the night of the Beyonce concert..I was informed on arrival by the surly concierge that they had complimentary upgraded me to an executive room? I had paid £206 for the night with breakfast. This is over twice the room rate..? How is that complimentary ? The room was at the front of the hotel and the room was... More 

Helpful?
Thank 007186340
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Beachfront
  • Wheelchair access
Food & drink at the hotel
Italian Farmhouse Sunderland
Italian Farmhouse Sunderland
Cuisines: Italian, Pizza, Gluten Free
Let There Be Crumbs
Let There Be Crumbs
Cuisines: British, Cafe
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Banquet Room
Official Description (provided by the hotel)
Best Western Roker Hotel is situated overlooking the North Sea & Roker Pier. Boasting 43 boutique style bedrooms and 2 function venues for events for up to 350 people, suitable for weddings, corporate dinners, charity events, christenings and much more, we also house three bustling eating and drinking establishments. Open to residents and non-residents alike Let There Be Crumbs tearoom, Poetic License bar and Italian Farmhouse restaurant can all be enjoyed under our one roof. ... more   less 

Additional Information about BEST WESTERN Roker Hotel

Address: Roker Terrace, Sunderland SR6 9NB, England
Location: United Kingdom > England > Tyne and Wear > Sunderland
Price Range: $57 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Roker Hotel 3*
Number of rooms: 43
Reservation Options:
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Also Known As:
Best Western Sunderland
Roker Hotel Sunderland
Hotel Style:
#2 Business Hotel in Sunderland
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