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BEST WESTERN Roker Hotel

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BEST WESTERN Roker Hotel
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681 Reviews from our TripAdvisor Community

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Showing 674: English reviews
Stockton-on-Tees, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The hotel itself has a beautiful position but unfortunately we felt very let down by the standard of accomodation offered.As we were only staying for one night we booked a small double room,what we were not aware of was not only was the room small but the bed was certainly not big enough for two.The bed itself was up against... More 

Helpful?
Thank 186380Jemal
Harrogate, United Kingdom
Level Contributor
129 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was our second visit to this hotel, we love it becuase of the great sea views, great staff, delightful italian restaurant in the basement and excellent value for money, would definitely recommend.

Helpful?
Thank Happyholidayer8
Level Contributor
3 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

Recently had our wedding at Roker hotel and they couldn't have done better! The staff were amazing, in particular Jill, Colin and Sam J, they did everything possible to make our best the best ever! I would highly recommend. Food and drink was absolutely lovely and the room itself looked beautiful. Thank you for such a wonderful day xx

Helpful?
Thank Victoria S
London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Our third visit to this hotel wouldn't dream of going anywhere else. The hotel is central for our visits and meets our needs for sight seeing. It is also has nearby bus stops.which assists us as neither my cousin or myself drive. Regards June Jobling

Review collected in partnership with Best Western GB

Helpful?
Thank June D
Glasgow, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this hotel for one night. It has a restaurant and bar both of which are comfortably furnished. The bar sold a wide range of real beers and lagers and while I didnt have an evening meal in the restaurant the breakfast was very good and worth more than the extra fiver it cost. The hotel public areas... More 

Review collected in partnership with Best Western GB

Helpful?
Thank bazzaburn
Manager184, Manager at BEST WESTERN Roker Hotel, responded to this review

Dear Guest Thank you for the positive feedback which has been taken by the team as a reward for the effort. It is always gratifying to know our hard work is recognised and appreciated. We look forward to your next visit and hopefully impress you once more. Yours sincerely Management Team More 

Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I found this hotel not too bad . The rooms are good and the staff are pleasant . The only thing I didn't like was the fact that some of the rooms are miles away in the hotel and up and down numerous flights of stairs but other than that its a good hotel for a short stay.

Helpful?
Thank Colin C
Manager184, Management Team at BEST WESTERN Roker Hotel, responded to this review

Dear Guest Thank you for taking time to post a review and we would also like to thank you for the positive feedback which has been taken by the team as a reward for the effort and to know that is also appreciated. As you may be aware we do have a lift which access a number of bedrooms and... More 

Manchester, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed one night at this hotel when passing through Northumberland. Beach and sea just across the road an added incentive to stay here. Clean room and good service. Excellent service at breakfast with plenty of choice. Good internet connection in bedrooms.

Review collected in partnership with Best Western GB

Helpful?
Thank SussannH
Manager184, Management Team at BEST WESTERN Roker Hotel, responded to this review

Dear Guest Firstly we would like to thank you for you review as we do appreciate customer feedback. Your comments are extremely valued by the management team and as you have mentioned the hotel is in a beautiful part of the North East Coast with some stunning views of the pier and beach. We do hope to welcome you back... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I live in Sunderland, near the city center, and on a random midnight stroll to the beach I found myself in need of the toilet. I was in a bit of a pickle. I thought I would chance to see if I could use the lavatory facilities at The Best Western Roker Hotel, honestly I was expecting to be turned... More 

Helpful?
Thank DreadHead96
Manager184, Manager at BEST WESTERN Roker Hotel, responded to this review

Dear Guest Thank you for your feedback and we appreciate you taking the time to contact us. We can assure you that we will pass on your comments to the night porter who I am sure will also thank you for your kind words. Best wishes Management Team More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Where do i start!!! Myself and my husband got married here in may and it was truly the best day of our lives. The staff were so welcoming and attended to our guests and our personal needs! I could not of asked for better service. My wedding hall and reception looked stunning. My wedding planner Jill is phenomenal! She seen... More 

Helpful?
Thank lindseyclarke1010
Manager184, Management Team at BEST WESTERN Roker Hotel, responded to this review

Dear Lindsey and Martin Thank you for taking the time to write a review regarding your wedding day in May. A wedding is one of the most important days in a couple's life and we at the BW Roker Hotel endeavour to ensure that we carry through a couples dream day. We can assure you we will pass on your... More 

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Beachfront
  • Non-Smoking Hotel
  • Wheelchair access
Food & drink at the hotel
Italian Farmhouse Sunderland
Italian Farmhouse Sunderland
Cuisines: Italian, Pizza, Gluten Free Options
Let There Be Crumbs
Let There Be Crumbs
Cuisines: British, Cafe
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Room Service
Official Description (provided by the hotel)
Best Western Roker Hotel is situated overlooking the North Sea & Roker Pier. Boasting 43 boutique style bedrooms and 2 function venues for events for up to 350 people, suitable for weddings, corporate dinners, charity events, christenings and much more, we also house three bustling eating and drinking establishments. Open to residents and non-residents alike Let There Be Crumbs tearoom, Poetic License bar and Italian Farmhouse restaurant can all be enjoyed under our one roof. ... more   less 

Additional Information about BEST WESTERN Roker Hotel

Address: Roker Terrace, Sunderland SR6 9NB, England
Location: United Kingdom > England > Tyne and Wear > Sunderland
Price Range: $60 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Roker Hotel 3*
Number of rooms: 43
Reservation Options:
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Also Known As:
Best Western Sunderland
Roker Hotel Sunderland
Hotel Style:
#2 Business Hotel in Sunderland
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