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Chiflika Palace Hotel Resort & SPA Zeus International

Troyan Municipality, Chiflik 5600, Bulgaria (Formerly Hotel Venika Palace)
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Chiflika Palace Hotel Resort & SPA Zeus International
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24 Reviews from our TripAdvisor Community

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5 reviews
1 of 5 stars Reviewed 1 week ago

Rooms and bathrooms in need of repair; dirty pools, despite a strong smell of chlorine in the internal;shortage of towels and bathrobes; intermittent pressure and temperature of the water in the bath;limited and uniform menu under "all inclusive"; typical case of crumbling base of the hotel waiting to be bought on the cheap

Helpful?
Thank Rose B
Island of Malta, Malta
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel location is heavenly, the SPA amenities are excellent, rooms are spacious but the hotel needs a thorough refurbishing throughout. The self-service breakfast is average in selection, the lunch and dinner menu have practically no choice for a whole week. Staff were very helpful, but lacks English language communication. It is really a pity as the place is peaceful... More 

Helpful?
Thank Lewis S
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed December 24, 2015 via mobile

It was our the most awful , dirty and bad vacation. Dirty rooms , very awful and non-competitive staff. The pool was green and cold . I thought it was last clean a week or two ago. The food and the restaurant and te staff there are on good level, but that is the only plus in this hotel.

Helpful?
1 Thank Vladimir T

Travelers are raving about these Chiflik hotels

Sofia, Bulgaria
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 stars Reviewed December 18, 2015

Negative experience began at the very moment of our arrival - even though we showed up at reception around 17.00, a lot of rooms were not ready and some guys from our company had to wait more than an hour until they get a key. I was in a room with two other guys and there were only 2 pieces... More 

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Thank HristoAn
Sofia, Bulgaria
Level Contributor
78 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
2 of 5 stars Reviewed November 6, 2015

Chiflika is not a well known place for holidyas in Bulgaria but it is nice in the heart of the mountain. The "best"hotel there is supposed to be the Chiflika Palaca which has 4 stars. In fact it dserves no more than 2 stars - it is old with bad management and the worst service in the world. One exception... More 

Helpful?
Thank vidoass
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 7, 2015 via mobile

Far from a 4*!! Maybe -4*, the minus symbol has probably just fallen off 😂 I dont even know where to begin, the waiting on staff were great, really good with the kids in the group, however, this is one of the only positives i can find!! I stayed here with a large group of people, for a friends wedding,... More 

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Thank Fee_891
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 2, 2015 via mobile

Where do I begin, from the moment we arrived at the so called 4star resort we realised things were not right. From having no one attending front desk to the total dilapidation of the resort. No room service or house keeping the entire week we were there, The same egg filled breakfast every day (eggs ten ways we called it)... More 

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1 Thank johnwolfendale
Sofia, Grad Sofiya, Bulgaria
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed July 27, 2015

Avoid this hotel. It needs new management, new staff, serious renovation. Don't be fooled by the 4 star rating - it doesn't deserve even 2. Terrible value for money. Rooms - spacious, but dirty, especially the bathrooms. Mold and black sponge around the sink, moisture stains on the ceiling, rusty and broken accessories. Spider webs everywhere. No A/C. Hallways and... More 

Helpful?
Thank Deyan D
Sofia, Bulgaria
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 7, 2015

Poor service and food. Rooms are not clear and some of the furniture is outworn. Rooms were not ready for check-in in 5 PM. Personnel is not enough and even the parking spaces were neglected. The only + is that the nature around is beautiful.

Helpful?
Thank Alexander M
Plovdiv Province, Bulgaria
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 21, 2015

The hotel, the staff, the location-everything was on the required level and even above.The room was spacious and clean, food was well cooked and really delicious. Price was also very competitive. Definitely will visit it again and recommend to my friends.

Helpful?
Thank daniellita_vg
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