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Chiflika Palace Hotel Resort & SPA

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Chiflika Palace Hotel Resort & SPA
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26 Reviews from our TripAdvisor Community

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Showing 24: English reviews
Roubaix, France
2 reviews
Reviewed June 29, 2016

Fantastic location, deep in the mountains with a small river in front of the hotel.Very big and impressive hotel. Some repairs were in place. I enjoyed the outdoor pool with the thermal water. It had also a indoor one with a spa. Very small fitness center. Big, clean and quiet room with old fashioned furniture. Not very comfortable pillows. Nice... More 

Helpful?
Thank ChristineM70Fr
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 1, 2016

Rooms and bathrooms in need of repair; dirty pools, despite a strong smell of chlorine in the internal;shortage of towels and bathrobes; intermittent pressure and temperature of the water in the bath;limited and uniform menu under "all inclusive"; typical case of crumbling base of the hotel waiting to be bought on the cheap

Helpful?
Thank Rose B

Travelers are raving about these Chiflik hotels

Island of Malta, Malta
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed January 25, 2016

The hotel location is heavenly, the SPA amenities are excellent, rooms are spacious but the hotel needs a thorough refurbishing throughout. The self-service breakfast is average in selection, the lunch and dinner menu have practically no choice for a whole week. Staff were very helpful, but lacks English language communication. It is really a pity as the place is peaceful... More 

Helpful?
Thank Lewis S
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed December 24, 2015 via mobile

It was our the most awful , dirty and bad vacation. Dirty rooms , very awful and non-competitive staff. The pool was green and cold . I thought it was last clean a week or two ago. The food and the restaurant and te staff there are on good level, but that is the only plus in this hotel.

Helpful?
1 Thank Vladimir T
Sofia, Bulgaria
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed December 18, 2015

Negative experience began at the very moment of our arrival - even though we showed up at reception around 17.00, a lot of rooms were not ready and some guys from our company had to wait more than an hour until they get a key. I was in a room with two other guys and there were only 2 pieces... More 

Helpful?
Thank HristoAn
Sofia, Bulgaria
Level Contributor
80 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed November 6, 2015

Chiflika is not a well known place for holidyas in Bulgaria but it is nice in the heart of the mountain. The "best"hotel there is supposed to be the Chiflika Palaca which has 4 stars. In fact it dserves no more than 2 stars - it is old with bad management and the worst service in the world. One exception... More 

Helpful?
Thank vidoass
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 7, 2015 via mobile

Far from a 4*!! Maybe -4*, the minus symbol has probably just fallen off 😂 I dont even know where to begin, the waiting on staff were great, really good with the kids in the group, however, this is one of the only positives i can find!! I stayed here with a large group of people, for a friends wedding,... More 

Helpful?
Thank Fee_891
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 2, 2015 via mobile

Where do I begin, from the moment we arrived at the so called 4star resort we realised things were not right. From having no one attending front desk to the total dilapidation of the resort. No room service or house keeping the entire week we were there, The same egg filled breakfast every day (eggs ten ways we called it)... More 

Helpful?
1 Thank johnwolfendale
Sofia, Grad Sofiya, Bulgaria
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 27, 2015

Avoid this hotel. It needs new management, new staff, serious renovation. Don't be fooled by the 4 star rating - it doesn't deserve even 2. Terrible value for money. Rooms - spacious, but dirty, especially the bathrooms. Mold and black sponge around the sink, moisture stains on the ceiling, rusty and broken accessories. Spider webs everywhere. No A/C. Hallways and... More 

Helpful?
Thank Deyan D
Sofia, Bulgaria
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 7, 2015

Poor service and food. Rooms are not clear and some of the furniture is outworn. Rooms were not ready for check-in in 5 PM. Personnel is not enough and even the parking spaces were neglected. The only + is that the nature around is beautiful.

Helpful?
Thank Alexander M
Questions? Get answers from hotel staff and past guests. Ask a question

69 photos of this hotel

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Is a newly rebranded 4-star hotel located in the heart of the magnificent nature of Central Balkan in Chiflik village next to Troyan which offers variety of high quality services including relaxing SPA procedures, friendly staff and tasty Bulgarian and International cuisine. Outdoor and indoor swimming pools with natural thermal water is one of the hotel`s main attractions. Guest rooms are spacious, nicely furnished and most of them have a balcony with a stunning view to the mountain. The hotel has a spacious well equipped conference hall /140 seats in total/ with natural daylight, which provides excellent conditions for the organization of corporate events. Whether conducting a business event or looking to spend quality time with your family, CHIFLIKA PALACE HOTEL RESORT & SPA hotel is here to make the most of your stay by offering the services you need, accomodation you expect, and the extras you deserve. ... more   less 

Additional Information about Chiflika Palace Hotel Resort & SPA

Address: Troyan Municipality, Chiflik 5600, Bulgaria (Formerly Chiflika Palace Hotel Resort & SPA Zeus International)
Location: Bulgaria > Lovech Province > Chiflik
Price Range: $59 - $522 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Chiflika Palace Hotel Resort & SPA 4*
Number of rooms: 46
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Questions & Answers

Questions? Get answers from Chiflika Palace Hotel Resort & SPA staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“choose a room on the main entrance door to see the sun coming up early morning”
 of 5 bubbles patni100, Jan 25, 2016 | Read review
“Room that looks to teh river and hills opposite of the hotel, not backwards”
 of 5 bubbles HristoAn, Dec 18, 2015 | Read review
“Not less than 3rd floor. I was 305 - perfect and straight down the hall from the restaurant.”
 of 5 bubbles detelinz, Nov 26, 2014 | Read review
“Never choose apartment winter time.”
 of 5 bubbles DedeBG, Apr 10, 2013 | Read review
“Ask for room heating before you go to the hotel.”
 of 5 bubbles Sarnela, Feb 17, 2013 | Read review
5 of 5
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