Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Best Western Plus Wanda Grand Hotel, located within a few minutes walk from the Chaeng Watthana Pak-Kret 28 MRT Station, is an exciting upscale hotel in the up-and-coming area of North Bangkok. Strategically located close to a series of key business, leisure and MICE destinations, the hotel is the perfect choice for all types of traveler.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
This place really rocked ! My son visited Bangkok for three days. The hotel employees looked after us day and night with great food, drinks, special requests, and hailing taxis/Ubers. Beds were comfortable and clean. Very happy customer!
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Date of stay: April 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip:Choose this hotel!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nam Keong Yeoh, General Manager at Best Western Plus Wanda Grand Hotel
Responded Dec 11, 2023
Dear Dennis M, Thank you for reviewing your stay at Best Western Plus Wanda Grand Hotel. Your kind words truly mean the world to me, and it is great to know that you enjoyed every aspect of your stay with us. It is clear that you were very well cared for by our great team of service professionals and this is just how it should be. We look forward to welcoming you back again soon. Kind regards, N.K.Yeoh ( Mr ) Cluster General Manager gm@bwpluswandagrand.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Khun Yo Manager, afternoon shift employee named Khun Nuch and Khun Opal As well as the housekeeper who cleans the room. There is a lot of service mind because we booked the wrong date. But the staff and Khun Yo Give very good advice and help. We want to stay here for another month. Sorry that the room is full. So I only got to stay for 5 nights, a night I promised I'd go if I came around here. Will definitely come to use the service here again. The rooms are clean, the food is up to standard. The most important thing is that all the staff members healed our hearts a lot, out of 10, not broken (I just had my heart broken from the most expensive type of room. One of the famous schools in Muang Thong Thani Please allow me not to mention it. The room rate is 6,200-5,800 baht. It's much better here. Honest review
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled on business
Room Tip:ราคาสมเหตุสมผล
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff welcomed us well and were polite. The hotel is located in a good location. But there's quite a bit of traffic. Came to rest before boarding the flight at Don Mueang. The room is reasonably wide. Makes you feel not stuffy This price and this kind of service is considered very overpriced. The counter staff gave us very good information to accommodate our travel time.
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Review collected in partnership with Best Western
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed for 4 nights and 5 days. Most of the time I was outside the hotel and practically only took a shower and slept. Check out was speedy, no issue. They accommodated my request to change my beds from two singles to one king. I was a solo traveler. The housekeeping kept towel changed and cleaned room. I noticed some mold spots in the showers and hairs from previous guest behind bathroom door. That hair was not mine as I have different color in case you wonder. Housekeeping could scrub more shower cabinets and after each guest. The bed and pillow were not comfy what I used to and very hard. I dint opted out to have breakfast at the hotel, so I can’t comment on the food. There is a simple mall within very short distance (5 min) walk which has banks & mine changer, grocery store and the food court. The MRT (metro) station right next to the hotel, that’s a huge plus. At the check out I was a disappointed as my bill was higher than I anticipated and reception insisted that I only booked for 3 nights and extend for the 4th night which is not true. I booked directly through hotel website for 4 nights. After several calls in a back room and looking into my email confirmation, they apologized and charged me the rate I booked. This is happened for the first time with me in Thailand. I highly advise know your booking and check your bill at check out.
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Date of stay: October 2024Trip type: Traveled solo
Room Tip:Mall food court works until 8pm only.
Always get meter taxi or Grab.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nam Keong Yeoh, General Manager at Best Western Plus Wanda Grand Hotel
Responded Oct 31, 2024
Dear Tatarochka, Thank you for your sincere review of Best Western Plus Wanda Grand Hotel, Bangkok. We have a culture of constant improvement that we try to apply to every aspect of the guest experience. While we are not perfect, we are always looking for ways to improve things so that our guests have the highest quality experience possible. Obviously, not everything was perfect during your recent stay and I am sorry that this clearly marred your overall experience. Whilst our product and services are generally rated positively here on TripAdvisor, your experience clearly demonstrates that we can certainly do much better. I have since spoken to our Management team about the points you have made to see how we might improve the process. Thank you again for sharing your thoughts and for staying with us. I hope to welcome you back sometime in the future, when we will do all possible to ensure that your next stay is perfect. Sincerely, N.K.Yeoh ( Mr ) Cluster General Manager gm@bwpluswandagrand.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The shower does not have a glass door and, because the drain was fully blocked, it flooded the bathroom. Very dangerous situation that could cause electrocution if someone were to pick up the blow dryer. I slipped and almost fell to the floor even though I was being careful on the wet floor. The towels are so old that the one left by the sink I thought was a cleaning rag. We arrive at 1:30 am and want to take a shower and go to sleep, but instead we are trying to push the water to the upslope drain that works. (Water can’t run up to that drain. It all pools on the lower drain and under the bathroom sink, so you are standing in a pool of water when you brush your teeth. Miserable experience. Hopefully the technician will fix it tomorrow AM because we called the front desk and there is no other room available.
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Date of stay: December 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A great hotel - clean, new tidy comfortable rooms and polite staff. We stayed for 3 nights and enjoyed the hotel and its location. There is a large shopping mall within 2 minutes walking distance from the hotel. All areas of the hotel are new so still clean. The central square is just opposite, very convenient for eating and shopping. The local food market is nearby on the same side of the road, offering cheap local dishes. Breakfast is very good and caters for all tastes. The pool gets lots of sun mainly in the morning. No sun beds but seating in the shaded area. Would stay again.
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First time stay and would stay again. Only drawback was no restaurant service on a Friday night. (though help with Grab service is an alternative).
Was there for a conference and everything was taken care of. Projector screen a bit small for the size of the room but tech person did what they could to make it fit as close as possible.
Rooms (conference and bedroom) were clean, shower ok. Early checkout and breakfast box given and the taxi service to BKK was taken arranged easily.
Breakfast and lunch very good and very pleasant staff and good to communicate with in English.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nam Keong Yeoh, General Manager at Best Western Plus Wanda Grand Hotel
Responded May 2, 2024
Dear Guest, Thank you for your review of Best Western Plus Wanda Grand Hotel, Bangkok. Whilst our service is generally rated positively here on TripAdvisor, your experience clearly demonstrates that we can certainly do much better. I have since spoken to our relevant department heads about the points you have made to see how we might improve our work processes. On a separate note, I am particularly pleased that our friendly and helpful service delivered by our team members was one of the highlights of your stay. Thank you again for sharing your thoughts and for staying with us. I hope to welcome you back sometime in the future. Sincerely, N.K.Yeoh ( Mr ) Cluster General Manager gm@bwpluswandagrand.com
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The hotels provide leisure and hygiene room with convenience when access to food/groceries/shopping with walking distance to Central Plaza. Great swimming pool located at 7th floor & gym with a festinating view while exercise at 7th floor. Tremendous hospitality provided by the staff
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Review collected in partnership with Best Western
Date of stay: July 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nam Keong Yeoh, General Manager at Best Western Plus Wanda Grand Hotel
Responded Jul 6, 2023
Dear CheaWen, Thank you for taking the time to write such a lovely review about your recent stay. I am also glad that you had the chance to enjoy our leisure facilities. We often hear our guests say that a stay would not be complete without a swim in the Hotel's pool, and I tend to agree! It has been an absolute pleasure to read your fantastic review and I hope to have the opportunity to welcome you back to in the not too distant future. Best wishes, N.K.Yeoh ( Mr ) Cluster General Manager gm@bwpluswandagrand.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is close to important places such as Muang Thong Thani, Thai Government Center. But on Chaengwattana Road, cars are often stuck by traffic. If wanting to travel around, please prepare to travel earlier.
For room amenities, have complimentary 2 bottles of drinking water for each room. In bath room the water is heated quickly and flows strongly. But be careful, the bathroom floor is quite slippery. Not recommended for the elderly and young children.
The bed was hard, the pillows wrinkled and low. For those who like to sleep on high pillows, have to stack many pillows
The breakfast restuarant is not varied, the taste is normal. For people who come to work or rush in the morning, it is still good to have breakfast before going to work.
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Review collected in partnership with Best Western
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nam Keong Yeoh, General Manager at Best Western Plus Wanda Grand Hotel
Responded Feb 16, 2023
Dear Guest, Thank you for taking the time to write a review of your recent stay at Best Western Plus Wanda Grand Hotel. We have a culture of constant improvement that we try to apply to every aspect of the guest experience. While we are not perfect, we are always looking for ways to improve things so that our guests have the highest quality experience possible. Rest assured that I have reviewed your feedback with the respective teams for improvement. I hope that we will have the opportunity to welcome you back when we will do all possible to ensure that your next stay is perfect. Best regards, N.K.Yeoh ( Mr ) Cluster General Manager gm@bwpluswandagrand.com
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Food only improves after complaining,but on last morning i was totally forgotten. Room cleaning very poor had to complain several time as room wasn't cleaned , with response we will do it tomorrow or we don't have staff. On one occasion room was only cleaned after threating to post on social media. They claim fast internet ...its wasn't and kept dropping out, also claim rooms have Smart TV and this wasn't true.
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Review collected in partnership with Best Western
Date of stay: August 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Judith,
Thank you for interesting to stay with us, it will take 15 minutes from Hotel to Donmuang Airport if it is not rush hours .Taxi Meter fare is less than 200 Baht per way.
There are more places to choose from in the Pak Kret area.
PRICE RANGE
$48 - $80 (Based on Average Rates for a Standard Room)
LOCATION
ThailandNonthaburi ProvincePak Kret
NUMBER OF ROOMS
183
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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