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Port Lympne Hotel & Reserve

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Port Lympne Wild Animal Park, Lympne CT21 4PD England
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Traveler (711)
Room & Suite (116)
Dining (36)

About

Location
4.7
Cleanliness
4.6
Service
4.5
Value
4.1
Stay in a building steeped in history, which once entertained prestigious guests such as Winston Churchill, Lawrence of Arabia, Prince Edward and Mrs Simpson. The six bedrooms and suites are all individually decorated and styled to have whispers of the Mansion's original heritage, tones from eras gone by and inspiration from its unique setting within the world renowned Port Lympne Reserve. Our luxury theme carries through your entire stay with our exquisite dining experiences. As part of your stay in the Mansion enjoy entrance to both Howletts and Port Lympne Wild Animal Parks.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Children Activities (Kid / Family Friendly)
Conference facilities
Banquet room
Baggage storage
Gift shop
Wifi
Bar / lounge
Restaurant
Kids' meals
Special diet menus
Meeting rooms
Non-smoking hotel
Outdoor fireplace
Shared lounge / TV area
Sun terrace
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Room features
Housekeeping
Room service
Safe
Seating area
VIP room facilities
Bottled water
Flatscreen TV
Complimentary toiletries
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
461Reviews26Q+A94Room tips
Traveler rating
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  • 13
  • 22
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an12349 wrote a review Nov 20
London, United Kingdom36 contributions49 helpful votes
We go to Port Lympne on a regular basis and enjoy our stay every time. Our favourites are the bauble and lion Lodge. It's a truly wonderful place and we love going back there regularly. My only issue is with experiences. I feel like they should be a lot more flexible in accommodating guests when it comes to experiences. Unless you book Weeks in advance, there are not many options for nice experiences to be booked throughout the stay. This is very unfair to the guests that stay there overnight and pay a lot of money for the accommodation. It feels like they are prioritising day visitors over the overnight ones. I believe they should be a lot more accommodating of and flexible with guests wanting to do premium, private and other experiences. We have been let down by this several times, which is a shame. Otherwise it is a truly wonderful place with great food, offering a great UK escape.
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Date of stay: September 2022
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Bauble, lion Lodge and the hotel itself are amazing.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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mumManchester wrote a review Nov 15
Rochdale, United Kingdom82 contributions39 helpful votes
We stayed in the Mountbatten room for 2 nights. It was lovely. Check in was very informative as we had to watch a video on driving the golf buggy. The gold buggy was a welcome addition, because when we stayed at Bear Lodge in the summer I found all the walking quite difficult. As soon as checked in we went to our room. It was so warm and cosy. The only negative was the bathroom. It was big and could accommodate a separate shower. The bath was really high and wide making it difficult for me to get in. Our whole experience of the hotel, reservation and safari was wonderful. It was lovely because it quiet and cool so we saw lots of animals. Will definitely be making a third visit. A nice touch in the room was a welcome card welcoming us back for a second visit.
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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DaveWapping wrote a review Nov 13
Wapping45 contributions45 helpful votes
Continues to decline. The staff have been replaced by either young, inexperienced staff or by elder ladies who are rude, overly efficacious and would prefer to tell you what you’re not allowed to do rather than help. Despite paying over £700 for one night, there’s no welcome drinks - because the clubhouse closes at 6. The cleaners are also quick to tell you you can’t visit parts of the park where there are animals because you didn’t stay in that enclosure. The eldest one - a blonde lady in her 60s during a buggy into leopard creek - actually made my 5 year old cry because she was so rude and her tone so unfriendly. There is no premium for paying these kinds of ludicrous prices and you should just not bother because you will be disappointed and staff will shout at you! The treehouses are not very clean and I found hair in the bath before we’d used it. The toilets don’t flush properly and the floor was last probably cleaned in 2018. We’ve been here over a dozen times and always try and give it the benefit of the doubt because our children love it - despite one being hurt due to faulty equipment and lack of safety checks at the playground. I don’t think we’ll bother again. On a positive note the food in the garden room is excellent.
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Date of stay: November 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kim C wrote a review Nov 4
Thaxted, United Kingdom4 contributions1 helpful vote
+1
A fabulous couple of days staying at hog deer creek , a fun accommodation in a shepherds hut looking over a watering spot that camels deer and hogs drank from. We had a good night sleep albeit was just the two of us. If you had children staying they would sleep above you. This accommodation came with a golf buggy to get around on. The inclusive safari was well worth it but we booked the AAA safari as well to enjoy feeding the Rhinos and Giraffes which also included a tour around the park which lasted approximately 2 and 1/2 hours. Our ranger was Casey who had a wealth of knowledge and so passionate about the releasing programs that Port Lympne fund. We will be back hopefully in the summer.
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Madison T wrote a review Oct 2022
Leicester, England, United Kingdom1 contribution1 helpful vote
+1
We booked one of the wigwams at Port Lympne as a last minute wedding anniversary trip. I wasn’t sure what to expect as I’d last visited in 2008 and back then it was pretty poor (tiny cages and some animals looked inbred). However I have to say we were very very impressed. The zoo has been completely transformed, the exhibits were large and well suited for their inhabitants. Not one inbred or unhappy animal in sight. We both agreed this was the best zoo we’d ever visited in terms of animal welfare. The staff were an absolute credit to the place too, everyone was helpful and clearly loved their jobs. The golf buggy tour round the zoo from check in to our room was a highlight, the zoo keeper Charlie was a delight and extremely knowledgeable. We both came away saying his tour and insights made the trip. The group safari tour was also worth going on. The luxury wigwams were phenomenal, the interior design was gorgeous and the views were spectacular. We wish we’d booked for an extra night as we didn’t want to leave. There is a large leopard enclosure right behind the wigwams, this is closed to the general public and we got to see a breeding pair many times up close while there (and they were breeding a lot). I wouldn’t recommend staying at leopard creek if you don’t have a driving license as one is required to drive the golf buggy which comes with the room. The golf buggies are a great idea as the park is so large and much of it is on a hill. My partner loved driving it, we had a lot of fun going round the exhibits in it. The included breakfast was ok. We paid for an evening meal at the garden restaurant and I probably wouldn’t do it again as the gluten free options just involved them removing parts of the meal, not replacing them and then charging you the same price for half of the dish. We came away feeling very impressed by the accommodation, zoo and experience. We will 100% be coming back ASAP.
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Date of stay: October 2022
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sharon W wrote a review Oct 2022
London, United Kingdom51 contributions41 helpful votes
The safari was rubbish too bumpy most animals not out I slipped down the stairs as not disabled freindly no hand rails Spoilt our day too much walking for disabled people Won’t loan you any car You can get bus if you see a. Member staff But you still got to get up stairs Too dangerous no rails Not disabled freindly at all
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Date of stay: October 2022
Value
Location
Service
Room Tip: Don’t go if you’re over 60 disabled can’t walk
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jownerrep wrote a review Oct 2022
London115 contributions41 helpful votes
We were most impressed by the Lloyd George room we were allocated in the main house of this lovely hotel. Very spacious, clean, comfortable and warm, with a wonderful view. Whilst the bathroom was also great, the shower arrangement was old and it was impossible to fix the showerhead into a position that would work on the wall fitting. All the staff were very friendly and helpful, exceprt for the receptionist that checked us in. We had problems initially finding the hotel entrace, as we were directed to the game reserve. The hotel carpark is on a very steep slope and it was extremely difficult getting our luggage from there to the hotel. The receptionist, having lots to tell us about, was quite abrupt and gabbled her words, such that it was difficult tounderstand everything. We then had to sit through an extremely long video showing us how our allocated golf buggy was to be used (even though I'd driven ones several times before). I should also mention that the buggy we had was quite old and difficult to use, by comparison with those that were being used for the game reserve visitors. The food in the Garden restaurant was very good indeed, but the service was extremely slow. We only ordered main courses and had to complain, as they took about 45 minutes to arrive. Breakfasts on both days were really excellent in every way. Well done! Rather than complete a separate review for the game reserve and safari tour we went on, I'll mention this now. Whilst there were a good and varied selection of animals, we were disappointed not to see any lions or giraffs, which we understood were there. The worst aspect was the very uncomfortable vehicle used for the safari tour. Particularly annoying was the fact that the driver/guide hardly ever stopped to allow people to photograph the animals.
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Date of stay: September 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Paul R wrote a review Sep 2022
4 contributions2 helpful votes
Stayed at giraffe lodge, the lodge was very nice, food was lovely, nice to see the giraffes but in some ways a rip off, no TV in lodge, once over the lodge at 3 pm ypu are stuck there till thr next morning, the safari was rubbish, couldn't stop to take any photos , the journey lasted an hour very bumpy and Jerky, no use of buggy for around the park, only certain packages let you use them lile thousands of pound ones even thought I paid nearly 600 for the nite, the park routes badly sign posted gor lost on several occasions over all not worth the money stear clear
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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LocalM21 wrote a review Sep 2022
16 contributions8 helpful votes
We particularly chose a less busy period to visit and stay at this Park. First of all check-in, the girl seemed to be on auto pilot and repeated the same lines to everyone. There was no interest in us as individual guests and we were just treated as the next in line. The mansion hotel is very old and beautiful, cleanliness of room and housekeeping cannot be faulted. However, despite the fact the place is hardly busy cleanliness of the bar, particularly outside smoking area tables is dreadful. We noticed it took 2 days to clean a table. The Garden Room - food nice enough, albeit limited menu. At breakfast i asked for an omelette instead of a full breakfast and was told no, chef couldn't do that! As there was already eggs on the menu, butter and milk available, we couldn't see what the issue was. We had to chase up for the toasts and when it came there was no jam with it., also no barbecue sauce at dinner! There is no excuse for the tables not to be cleaned properly after each use, especially at 9am, when as i mentioned it was not busy. The cushion covers looked like they hadn't seen a washing machine since the beginning of the year. As Covid is still with us we were appalled at the attitude to cleanliness. Must mention the gardener, outside, he looked like he took pride in his job and even stopped to greet us. Overall staff attitude varied, you could clearly tell who liked working in the service industry and who only did it for a pay check. The safari was great, the driver we had made it enjoyable with his humour. The golf buggy also helped with the vastness of the park but the marking of routes could be improved so you did not get to a point and unsure which way to go. We were also harassed by the person promoting the foundation, near the Base Camp café. You cannot be aware what a person already contribute to and if they decline your invitation once you shouldn't ask again, We felt he was rude and pushy and did not help the cause. Take your own food and drink to the park as limited choice and very few cafes. All in all we felt the experience could have been better as it wasn't a cheap stay.
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Date of stay: September 2022
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Service
Room Tip: Allow for the age of the hotel, inside of bathrooms may not look as you might expect.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Emma B wrote a review Sep 2022
Orpington, United Kingdom73 contributions57 helpful votes
We recently stayed for a night at Leopard Creek and had a wonderful time. The accommodation was lovely with everything we needed for an enjoyable nights sleep. We ate dinner at the garden restaurant where we were looked after by great staff and the food was delicious. Would definitely return and recommend an overnight stay as you will feel very special.
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Date of stay: September 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$257 - $349 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandKentLympne
NUMBER OF ROOMS
6
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PORT LYMPNE HOTEL & RESERVE - Updated 2022 Prices & Reviews (England)

Frequently Asked Questions about Port Lympne Hotel & Reserve
Which popular attractions are close to Port Lympne Hotel & Reserve?
Nearby attractions include Alpaca Annie (2.5 miles), Dymchurch Beach (3.5 miles), and Crypt of St. Leonard (3.7 miles).
What are some of the property amenities at Port Lympne Hotel & Reserve?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Port Lympne Hotel & Reserve?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Port Lympne Hotel & Reserve?
Yes, free parking is available to guests.
What are some restaurants close to Port Lympne Hotel & Reserve?
Conveniently located restaurants include Hide and Fox, KOYLA, and Coppers.
Does Port Lympne Hotel & Reserve offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Port Lympne Hotel & Reserve?
Many travelers enjoy visiting Crypt of St. Leonard (3.7 miles), Martello Tower No.24 (3.6 miles), and Saltwood Castle (3.6 miles).
Does Port Lympne Hotel & Reserve have any great views?
Yes, guests often enjoy the park view available here.