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Port Lympne Hotel & Reserve

Port Lympne Wild Animal Park, Lympne CT21 4PD England
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Traveler (956)
Room & Suite (119)
Dining (37)
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About

#1 of 1 hotels in Lympne
Location
4.7
Cleanliness
4.6
Service
4.4
Value
4.0
Travelers' Choice
The Mansion Hotel at Port Lympne Reserve offers 4* luxury with an exotic twist. Stay surrounded by rare and captivating species thriving in the Kent countryside and tread the halls of this early 20th century grade II listed country house, where royalty and aristocrats once walked before you. Stay in a building steeped in history in one of eight themed rooms, based on prestigious former guests such as Sir Winston Churchill and T E Lawrence. All rooms sleep two people with each room offering a variety of views across the grounds. Relax in either a king-size bed, sleigh bed or four-poster. The Mansion Hotel is host to a strikingly decorated ground floor with a stunning Moroccan Courtyard.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Children Activities (Kid / Family Friendly)
Conference facilities
Banquet room
Baggage storage
Gift shop
Wifi
Bar / lounge
Restaurant
Kids' meals
Special diet menus
Meeting rooms
Non-smoking hotel
Outdoor fireplace
Shared lounge / TV area
Sun terrace
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Room features
Housekeeping
Room service
Safe
Seating area
VIP room facilities
Bottled water
Flatscreen TV
Complimentary toiletries
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Romantic
539Reviews27Q+A100Room tips
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ceh4 wrote a review Mar 2024
Glasgow, United Kingdom41 contributions21 helpful votes
We had a really special 1 night stay at Port Lympne. It started off a bit rough for us as our flight majorly delayed our arrival by 4 hours. This meant unfortunately we missed the two experienced I had booked and paid for. When we arrived in the airport, I called ahead and explained the situation. I was originally told a refund wouldn’t be possible, however the staff then did everything they could to help and were able to re-jig our timetable for the following day so that we could still maximise our time on the reserve. I was really grateful for this! We were showed to our accommodation by a very friendly team member who drove us down to the lookout Bubble and chatted to us about the reserve and the accommodation. She showed us our buggy and the accommodation. The bubble is such a unique venue to stay in - it felt like sleeping in a planetarium. Very special even though the weather was wild! We went for dinner at Babydolls and breakfast in the Garden Room which we both really enjoyed. We did the red panda experience and the small carnivores - both keepers were so knowledgeable and full of passion for the animals they look after (Georgie & Nathan - thank you!). We’d thoroughly recommend a stay here for a special occasion. It was my partners 30th and we travelled down from Glasgow - it was such a worthwhile and fun 24hrs or so spent here. (A small note on the accommodation is - if you are a light sleeper the bubble may not suit you. The bubble is made from an inflatable material which was very loud in the wind and rain. We didn’t mind so much but it might not be for everyone when the weather is a bit wild!)
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Date of stay: March 2024
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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George wrote a review Mar 2024
13 contributions14 helpful votes
Absolutely gorgeous stay and experience. Loved seeing the animals and learning about the work aspinal do. Ant on the safari was amazing and gave such interesting perspectives of the reserve. The big cat talk was amazing also, able to ask lots of questions. I do feel though, the restaurants are letting down the experience. Having ate in baby dolls and the garden room. The garden room was exceptionally bad, with poor service and average food. Having to continually ask for service was really frustrating. I had to find out a lot of information myself from various staff members also. Reception didn’t offer to book the safari or tell us how to get the buggy. Spent a good 30 minutes trying to figure out how to book everything. I had booked a dinner reservation months before but the staff member had accidentally booked the wrong day. Was told there was nothing they could do. Overall, the keepers and tour guides are superb. The hotel and restaurant staff need major training to make this a 5 star experience. You do pay above average for this experience and it’s not reflective of that.
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Date of stay: March 2024Trip type: Traveled as a couple
Room Tip: Definitely only accessible by buggy, not sure how good the day out would be without it
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Tara P wrote a review Mar 2024
Bagnoles de l’Orne Normandie, France2 contributions
Wonderful safari in Kent! Loved staying in the Pinewood shepherds hut. Food options look lovely but food ingredients could be better. All the rangers very knowledgeable and friendly. Great range of animals. Second visit.. will return again!
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Date of stay: March 2024
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Trip type: Traveled with family
Room Tip: Out of season it’s lovely and quiet. We went the week before Easter. Accommodation was full but...
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bluebell849 wrote a review Mar 2024
2 contributions2 helpful votes
+1
I booked 1 night Tiger Lodge and 2 nights Lion Lodge in June 2023 for February 2024. Paid £5050 in full in June. In December 2023, I was offered 15% discount. When I accepted I was refused the discount as I’d booked in advance. When I enquired about cancelling, Port Lymph refused to refund the 50% of the £5050 I was due per the terms they had sent me, for cancelling between 6 - 10 weeks prior deadline. They only offered 50% refund of a £750 ceiling. I kept the accommodation booking but cancelled all meals and tours that I’d previously booked. In February, when I checked-in, the paperwork made it appear that dinner was included in the booking. In June, I had been told dinner was not included. So be very careful when dealing with Port Lymph. One person tells you one thing and later another person tells you different. Accommodation was comfortable but bathrooms need cleaning. I was surprised to see animals in (my opinion) too small, poorly maintained enclosures doing repetitive behaviour.
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Date of stay: February 2024
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Trip type: Traveled with friends
Room Tip: Double check everything you're told and get in writing. Be prepared to use Trading Standards to...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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CCLon wrote a review Feb 2024
6 contributions1 helpful vote
We went in February half term and stayed for two nights in a Treehouse lodge. Safari & Reserve - The safari experience was excellent and Penny was a brilliant tour guide - really informative on the local history and the animals we saw. Great day out and plenty to see. Check in- Chaos - and this wasn't peak season! You go to the mansion to sign paperwork and then back to concierge to get your key and buggy. Despite the buggies being sat there charged and ready to go they won't release them before 3pm so it is very busy then. Accomodation - Treehouses are a little tired for the price that is charged - thinning towels, fraying dressing gowns, black mould on the tiles and carpet that didn't reach all the walls oddly. The steps are very steep and, as it was raining, slippery. The tread they had previously nailed on to stop them being slippery had come away on all steps and not been replaced or repaired. We hauled our suitcases up but when leaving realised you can access the back with the buggy and avoid the steps. We arrived at the clubhouse and had our free welcome drink - watch out though as it seems only certain drinks are "welcome drinks" but they didn't explain that. We found out the beer and two hot chocolates had been added to our bill when we checked out without our knowledge. Dining - Babydoll restaurant was great - fantastic food and quite a fun buggy ride to get there. The Garden Restaurant did a lovely breakfast but it is definitely pricey for what you get. Howletts - We expected to be able to go to Howletts as it was included (and promoted as being included) in our booking. We realised the day before we arrived it was closed because when they say "open during school holidays" on their website only applies to Kent school terms dates so worth checking (though they were going to add dates going forward). Rather than rescue this situation brilliantly Port Lympne chose an awkward haggle suggesting Howletts wasn't part of the experience we had paid for before, after discussion, finally offering a reasonable discount on an animal encounter as compensation.
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Date of stay: February 2024
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Lucy B wrote a review Feb 2024
2 contributions2 helpful votes
+1
We have had a great day! We used a Virgin Experiences voucher which allowed us access into the aniaml reserve, a safari trip AND a delicious 2 course Sunday roast in the Garden Restaurant. I would definitely recommend using this voucher. Park: The park was clean, organised and a fun day out! We went in Feb 2024, it was raining and muddy so pack a big umbrella and dress appropriately. I’d say some animals looked sad (the wolves were beautiful but I personally feel their enclosure was far too small but then again I am not an expert) but it was pouring with rain and very very muddy in some of the enclosures so may have caught them on a bad day. Staff were incredibly friendly and helpful. The basecamp cafe was very very expensive (£2.30 for a bottle of water, £4.75 for a hot chocolate, £10 for a jacket potato with beans) and very very slow at making hot drinks. Orders were getting made wrong and if you are waiting in the queue for the safari ride (which you cannot take hot drinks on) it feels quite painful watching your coffee being made. Luckily you are allowed to bring your own food and drinks in so I’d recommend a flask of tea and a picnic. Lots of places for a picnic. Safari: Incredible! The staff were extremely knowledgable and interesting to talk to. They were real experts in their field. The ride is VERY bumpy and I was thrown from my seat a couple of times (fun for some!) I’d be weary with babies/toddlers. I’d go as far to say if you wouldn’t be able to go on a small rollercoaster due to age or health I wouldn’t risk the safari ride. It was amazing to see such an array of animals which you would never see on foot with the huge distance we covered driving. Restaurant: One of the best roasts I’ve ever had! And I LOVE a roast. Perfectly cooked roast beef. Potatoes were as crispy as home cooked ones and unlimited gravy when you ask. Chocolate brownie for pudding with ice cream which was to die for! The restaurant is beautifully decorated and staff were on hand at all times. A lovely end to a great day. We finished by walking around the gardens in front of the mansion. Beautiful views and manicured gardens.
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Date of stay: February 2024
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Location
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Trip type: Traveled as a couple
Room Tip: Check the weather! It has potential to be a disaster if not prepared for the weather. Bring your...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jan H wrote a review Feb 2024
176 contributions9 helpful votes
+1
Stayed for 3 nights in the hotel for utter comfort but there is a huge range of other accommodation available. We were in Lloyd George, lovely room, it has a modern bathroom and great views of the coast. Booked a tiger encounter owing to personal interest as two of the males relocated here from our local zoo Colchester. Our rangers were Deb and a trainee Mike, they were both absolutely excellent, friendly but utterly professional. Mike explained the safety procedure very clearly and thoroughly, we fed the female Amura who was thankfully very mild mannered that day. The experience was amazing, worth the money, we learnt a lot as both rangers are incredibly knowledgeable, passionate and dedicated. We glimpsed Amuras’ husband to be Mischa, separated from her at the moment until they prove to be compatible, a slow lengthy vital process, but visited him later on in our stay when it was his turn in the outside space. We also saw Pasha, who is in the lower enclosure with his wife to be Amber, they are separated too as awaiting compatibility aswell. Both males look magnificent, so well, it was a real treat to see them now matured as we saw them as tiny cubs. You get an electric golf buggy with the room, this has a sat nav type map screen which is handy, easy to drive and the buggy routes are clearly marked. We dined in the Garden Room and breakfasted there, the food is lovely and the staff friendly and accommodating. We also dined at Baby Dolls Pizza restaurant, this was excellent, pizza cooked fresh and delicious and fun to get to via the dinosaur forest in the dark! You also get a Safari truck trip per day, these last about an hour and take you over the higher ground of the site, very interesting and the guide is well versed on all the residents. There are a lot of species on the site but as the enclosures are so large and cater for every individual animals’ habitat they are hard to spot but that’s the charm of Port Lymph, animal welfare is put first always. Their rewilding programme leaves me in awe, it’s such a bold and rewarding thing to do. You simply must stay here, nothing like being woken by the mischievous gibbons or the roar of the lions, just magical, we will definitely be back!
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Suitable clothing and sensible footwear a must, book experiences early.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Harriet P wrote a review Jan 2024
1 contribution
We visited PL for the second time this year and we were blown away with how inclusive and supportive staff were to a disabled member or our group, making our stay very enjoyable and relaxed. The tree houses were so clean and modern, very comfortable to stay in and accessible with a wheelchair which was great. Baby doll takeaway pizzas were delicious and delivered promptly at the time we booked. The high winds and storm didn’t impact the enjoyment we had with all aspects of the reserve still open including the lovely clubhouse where we received complimentary Prosecco and marshmallows to roast around the fire pit. Thank you for a brilliant stay.
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Date of stay: January 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Cameron gill wrote a review Jan 2024
Manchester, United Kingdom2 contributions1 helpful vote
5/5 brilliant stay, the staff were very pleasant especially one waitress in the garden room, Emma she told us all about the history port lympne and also some about the area, very quizzed up definitely deserves a pay rise in my opinion, definitely worth going to see and i will be back again in the summer. 👍
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Date of stay: December 2023Trip type: Traveled as a couple
Room Tip: definitely visit if you have the money, this fine establishment is not wheelchair friendly as...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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rachieUk wrote a review Jan 2024
East Grinstead, United Kingdom753 contributions422 helpful votes
My hubby and I booked a night in the hotel with my brother and SIL, which included a buggy and Safari. We have stayed before at Hog Deer Creek but as it was winter, we thought we'd opt for the hotel. We arrived in the middle of Storm Henk but this did not dampen things at all and we all had a fantastic time. The room was really comfortable (T E Lawrence) with tea and coffee facilities and very cosy and warm. The hotel itself was beautiful and the bar was a nice relaxing area with a good variety of drinks and snacks. We had dinner at Babydolls and this was also spot on. Friendly staff and great food! Breakfast was included in the Garden Room and again, this was tasty, hot and plentiful. We had the privilege of going on the Giraffe feeding safari and the ranger, Alex, made this a highlight of our stay. He was so knowledgeable, fun and you could really tell that he loved his job! This was a fantastic experience for us all and we will be booking again and doing a two-night stay next time!
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Date of stay: January 2024
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$372 - $441 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandKentLympne
NUMBER OF ROOMS
8
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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PORT LYMPNE HOTEL & RESERVE - Updated 2024 Prices & Reviews (England)

Frequently Asked Questions about Port Lympne Hotel & Reserve
Which popular attractions are close to Port Lympne Hotel & Reserve?
Nearby attractions include Alpaca Annie (2.6 miles), Dymchurch Beach (3.7 miles), and Crypt of St. Leonard (3.6 miles).
What are some of the property amenities at Port Lympne Hotel & Reserve?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Port Lympne Hotel & Reserve?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Port Lympne Hotel & Reserve?
Yes, free parking is available to guests.
What are some restaurants close to Port Lympne Hotel & Reserve?
Conveniently located restaurants include Hide and Fox, The Dog House Micropub and Vinyl Bar, and KOYLA.
Does Port Lympne Hotel & Reserve offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Port Lympne Hotel & Reserve?
Many travelers enjoy visiting Crypt of St. Leonard (3.6 miles), Martello Tower No.24 (3.7 miles), and Saltwood Castle (3.5 miles).
Does Port Lympne Hotel & Reserve have any great views?
Yes, guests often enjoy the park view available here.