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Port Lympne Hotel & Reserve

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Port Lympne Wild Animal Park, Lympne CT21 4PD England
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Traveler (475)
Room & Suite (48)
Dining (33)
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Travelers' Choice
Stay in a building steeped in history, which once entertained prestigious guests such as Winston Churchill, Lawrence of Arabia, Prince Edward and Mrs Simpson. The six bedrooms and suites are all individually decorated and styled to have whispers of the Mansion's original heritage, tones from eras gone by and inspiration from its unique setting within the world renowned Port Lympne Reserve. Our luxury theme carries through your entire stay with our exquisite dining experiences. As part of your stay in the Mansion enjoy entrance to both Howletts and Port Lympne Wild Animal Parks.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Children Activities (Kid / Family Friendly)
Conference facilities
Banquet room
Baggage storage
Gift shop
Wifi
Bar / lounge
Restaurant
Kids' meals
Special diet menus
Meeting rooms
Non-smoking hotel
Shared lounge / TV area
Sun terrace
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Room features
Housekeeping
Room service
Safe
VIP room facilities
Bottled water
Flatscreen TV
Complimentary toiletries
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
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382Reviews24Q+A81Room tips
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Popular mentions
rct717 wrote a review Jun 18
London, United Kingdom28 contributions39 helpful votes
3 night visit to Lympne Safari Park. I’d like to start by saying the “animal” experience was wonderful - particularly the African/Asian safari. Having buggies to take us round what is a very steep site was a blessing. The addition of tickets to the sister zoo Howletts was fabulous. But unfortunately that’s where the 4* experience ends. On arrival we went to register to be greeted by a clueless employee who was standing in for the receptionist - impressive start! - but we found most of the staff to be helpful and friendly. The hotel room was well appointed and comfortable but the plumbing so noisy that I was woken by very loud water pumps at regular intervals in the night and much earlier than I would have liked in the morning as our fellow guests were obviously early risers! During the 3 days we were there we were served cold food (that should have been hot), dishes with missing items, dishes with the wrong items, no knives for toast and butter or spoon for yoghurt without requesting them, a requested coffee refill that took so long we gave up. I realise this sounds very knit picky but it’s supposed to be a 4* hotel! But by far the most serious failings were the lack of COVID and fire safety precautions at breakfast glasses of juice were left poured out for hours which we watched being picked up by the rim to put on a tray and unwrapped sugar in a jar on the table for anyone to put their “unsterile”fingers in, restaurant tables left unwiped - we had to ask for our table to be cleaned in two restaurants and I didn’t see anyone wipe down a chair with steriliser the whole time we were there. An alarm activation in the hotel at 2am after a storm highlighted the fact that there was NO evacuation information in the rooms and guests were left wandering around not knowing what to do. Uncertain of the procedure we called security and were told he’d turned the alarm off as he “thought the alarm went off due to water ingress”. The next day we spoke to the concierge desk to find out what had happened and apparently according to their reports the hotel was evacuated! This was totally incorrect and puts into question the hotels safety policies. No contact was made to the guests over this matter - no explanation or apologies or concern for their welfare! Question - does anyone know why hotels feel it necessary to pump loud thumping bass “music” in public areas from 9am until 11pm? By day 2 I asked for it to be turned down as it reverberated through our bedroom (it was turned down briefly).??
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Date of stay: June 2021Trip type: Traveled as a couple
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Paul B wrote a review Jun 15
Brighton, United Kingdom15 contributions4 helpful votes
Safari Park/House/Grounds/Garden restaurant are lovely. We stayed 2 nights in a Treehouse with a golf buggy. It was nicely appointed, beds made as doubles as requested, luggage delivered to our lounge-then we noticed things. Went to the clubhouse for complimentary drink, sat in the sun watching the rhinos, but on leaving had problems shutting/locking patio doors. Bathroom fan didn't work so walls dripped with steam. Restaurant is lovely-Good Food, shame about the service. Felt sorry for the young man as he needed more training. Bedroom doors stiff to open/close so left wedges provided in doors. Day 2, noticed 2nd bedroom window did not open, had been locked shut and no handle. As this could be a fire exit this was unacceptable. Bedroom doors also fire doors and should be able to open/close with ease, WEDGES should NOT be provided. Complimentary safari time slot was cancelled, told we should have been informed before arrival on park-also not checked at check-in. Park not busy so managed to get on another ride. Told member of staff our concerns, she took notes, said I would be called. A week later I called back, this had not been passed on. Customer Services apologised, offered discount on another break but at OUR EXPENSE-blamed us for not reporting sooner. Cleaning staff should have noticed/reported window/fan as good air flow is needed between customers during COVID19, All staff entering building should have reported doors. Faults should have been addressed before we arrived.
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Date of stay: May 2021
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Danielle W wrote a review Jun 3
Southend-on-Sea, United Kingdom9 contributions
We have just returned from a fantastic couple of days at Port Lympne. We stayed in a shepherds hut at Hog Deer Creek, the accommodation was fantastic, very different to the norm and was comfortably furnished. The huts are ideal for small families, they aren’t huge so may not be big enough for 4 adults and 2 of the beds are high bunks which may be difficult to access for some. Tea, coffee and milk are included and there is a small fridge. Complimentary toiletries, slippers and robes are also included. The bathroom was well equipped with a big shower but the rest of the space was quite tight. Wood and matches for the fire are also provided. The view is wonderful, we were right opposite the watering hole. We saw water buffalo, horses and camels in the distance, although while we were there none came to the watering hole. The beds were comfortable, it did get pretty hot in the hut so the night was warm, as we were lucky to have very warm weather. I imagine in a heat wave the heat in the hut would be quite stifling. We loved the buggy, it was really handy for getting about and it was great to be able to see some of the animals when the park was closed, it was much quieter and we could get about easily. Yes some of the animals were hard to spot but that’s just how it is and we often found that when we went back another time to have a look they were then out and visible. The animals appear to be well cared for and the enclosures large and well equipped. A new lion enclosure is currently being built which looks amazing. We had dinner and breakfast at Bear Lodge- the food was lovely and the menu fairly varied and we all found something that we liked. The food was expensive, which we found to also be the case at the Pinewood cafe where we had lunch, but the portion sizes at Bear Lodge were very generous. There are several other restaurants to choose from, at busy times prebooking may be necessary. Included in the cost of the stay was the safari- some parts of the reserve and some animals can only be seen via the safari so it is well worth doing. We saw giraffes, rhinos, zebra to name just a few. It lasts about 1 hour and 15 minutes. Port Lympne hotel has amazing gardens including a maze, the hotel itself seems very nice although we did not venture in very far. There are lots of different accommodation types to choose from at Port Lympne in different areas of the reserve, we personally loved hog deer creek but it depends what you are looking for. For real luxury there are lion and tiger lodges, wolf lodge and rhino lodge where you can see the animals up close but this of course comes with a hefty price tag. There are also luxury tents, treehouses and even bubbles! Also included In the price of the stay is entrance to Howletts wild animal park which is about 30 minutes away, this is a lovely place with plenty of animals to see in beautiful surroundings. We found our stay to be a wonderful experience and something different to the “norm”. The park is very big and hilly so comfortable shoes are a must. The buggy cannot be taken into some areas so even with the buggy there is still a fair bit of walking involved. Be prepared that food prices are quite high- there are no cooking facilities in the shepherds hut so unless you take your own food then eating out is the only option. I highly recommend this park, we have made lots of wonderful memories and hope to return in the future.
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Date of stay: June 2021Trip type: Traveled with family
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Hannah c wrote a review May 2021
Portsmouth, United Kingdom57 contributions63 helpful votes
My husband and I spent 2 nights in the hotel for my belated 40th birthday. We were in the Winston Churchill room which was spotlessly clean, with a very comfortable bed and wonderful view. The room came with breakfast in the Garden Room restaurant, there was a lovely selection of food and great service. We had a wonderful stay which was enhanced by the lovely staff. Was well worth the wait.
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Date of stay: April 2021Trip type: Traveled as a couple
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GaryAther wrote a review May 2021
5 contributions2 helpful votes
Great lovely hotel for my mother’s wedding! Apart from the mini bus to the restaurant! I have a heart condition and they would not exempt me without a mask even though I told the lady I have a heart condition it ruined my day and the human rights has gone! For this reason I would never return with so many competitors which will exempt me with my condition!
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Date of stay: May 2021Trip type: Traveled with family
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PRICE RANGE
$258 - $447 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandKentLympne
NUMBER OF ROOMS
6
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Frequently Asked Questions about Port Lympne Hotel & Reserve
Which popular attractions are close to Port Lympne Hotel & Reserve?
Nearby attractions include Alpaca Annie (2.5 miles), Dymchurch Beach (3.5 miles), and Crypt of St. Leonard (3.7 miles).
What are some of the property amenities at Port Lympne Hotel & Reserve?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Port Lympne Hotel & Reserve?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Port Lympne Hotel & Reserve?
Yes, free parking is available to guests.
What are some restaurants close to Port Lympne Hotel & Reserve?
Conveniently located restaurants include Hide and Fox, Coppers, and The Holy Pundit.
Does Port Lympne Hotel & Reserve offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Port Lympne Hotel & Reserve?
Many travelers enjoy visiting Crypt of St. Leonard (3.7 miles), Dymchurch Martello Tower No.24 (3.6 miles), and Saltwood Castle (3.6 miles).
Does Port Lympne Hotel & Reserve have any great views?
Yes, guests often enjoy the park view available here.