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Brook Boutique Hotel & Spa

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Brook Boutique Hotel & Spa
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153 Reviews from our TripAdvisor Community

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Showing 142: English reviews
Shanghai, China
Level Contributor
36 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

This property is pretty far from everywhere- which is just what we loved. The staff are super kind and the food was very good. Our rooms (we had two) had no hot water for the two nights we stayed, but we were so relaxed and happy in paradise that we didn't actually mind. We hardly saw another guest and adored... More 

Helpful?
Thank ozinsingas
Colombo, Sri Lanka
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed April 24, 2016

Nestled in a coconut estate, about 20 mins off the main road a calm and quiet place. they have have a villa a few chalets and a number of standard rooms....the villas and the chalets are equipped with plunge pools not sure about the standard rooms... Ideal place if you want to cut off from the busy city life. Extremely... More 

Helpful?
1 Thank AArunJoseph
Karen W, Co-owner/Director Operations at Brook Boutique Hotel & Spa, responded to this review

Dear A Arun Joseph, It's nice that you think Brook has potential. For the five years we've been in operation we have always strived to provide our guests with an experience which is way above their expectations, with efficient and friendly service, exceptional food, quality accommodation and a most delightful environment. We aim to offer more than other hotels with... More 

County Durham, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 24, 2016

Relaxing, peaceful place to stay off the beaten track with stunning views from the pool. Take a walk round the estate with the manager for a fascinating insight into the area. Enjoy the cookery demonstration then eat the curries you have watched being prepared. You can ask for the music in the restaurant to be turned off ! We loved... More 

Helpful?
2 Thank Liz H
Karen W, Co=owner/Director Operations at Brook Boutique Hotel & Spa, responded to this review

Dear Liz H, Thank you for your review and for getting what we are all about, with our estate concept, away from the hustle and bustle of usual tourist resorts. We want to project the calm and relaxing ambience of Brook and it seems you found it. Indika, our manager, is a great guide around the estate, pointing out all... More 

Colombo, Sri Lanka
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 16, 2016 via mobile

I know this review is way way late, but it's better to be late than never ryte? 😉 We went there as honeymooners and stayed two night. The staff was really friendly and attentive. They made sure that we were stay there comfortably. Private villa with plunge pool was fantastic. Foods were really tasty too. What I enjoyed the most... More 

Helpful?
Thank Rumijay
Karen W, Co-owner/Director Operations at Brook Boutique Hotel & Spa, responded to this review

Dear Rumijay, Firstly, let me congratulate you on your wedding and secondly, thank you for choosing Brook for your honeymoon. Also, it doesn't matter when you write your review, I'm just thankful that you took the time to do so. The only thing I'm a little confused over is what might be the luxuries that we are lacking, as we... More 

Vienna, Austria
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 14, 2016 via mobile

Well appointed rooms. Clean and well decorated. Good housekeeping service. Staff extremely friendly and helpful. Pool has stunning views and comfy sun loungers. Wifi available in restaurant. Food delicious but had to be ordered in advance. Hotel is set in a secluded and peaceful plantation estate.

Helpful?
1 Thank Laura M
Karen W, Co-owner/Director Operations at Brook Boutique Hotel & Spa, responded to this review

Dear Laura M, Thank you so much for your concise and honest review of Brook. I'm so pleased you found our staff extremely friendly and helpful. I agree with everything you said, especially the bit about the food being delicious. We normally request guests to order in advance if they are going out for the day and especially if they... More 

County Durham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 8, 2016

Comfortable room and bed. Walk in shower and twin washbasins. Peaceful garden and balcony overlooking extensive grounds and the wider plantation associated with the hotel. Food in the restaurant is amazing and very helpful staff made our 4 day visit a great start to our tour of Sri Lanka. We were the only visitors so very much enjoyed having the... More 

Helpful?
1 Thank Makem36
Karen W, Co-owner/Director Opertions at Brook Boutique Hotel & Spa, responded to this review

Dear Makem, How lucky were you to get the 'royal' treatment, with the hotel to yourselves? Guests had checked out the morning you arrived and more arrived on the day you left, so you had your own private resort purely for you and I'm delighted that you enjoyed it. You stayed in one of our Superior rooms, which although not... More 

Manila, Philippines
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 1, 2016

Had the most peaceful few nights here. Nicely appointed cottages, helpful staff and excellent food. In fact the cuisine was the best we had in our travels. Small items need to be improved in the cottage/ room such as ensuring all bulbs work and the toilet seat fits the toilet! But these are minor. Overall a wonderful place that we... More 

Helpful?
1 Thank shyamala84
Karen W, Co-owner/Director Operations at Brook Boutique Hotel & Spa, responded to this review

Dear Shyamala, Many thanks for your lovely positive review of Brook. It's great to read that you enjoyed everything, especially the food. We have always prided ourselves on serving the very best quality and flavoursome food to our guests, everything is individually cooked for you. I noted your remarks about the light bulbs and toilet seat and had our maintenance... More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 28, 2016

We had booked this hotel because of the reviews but were extremely dissapointed and infact after 1night checked out despite having paid for 2 nights upfront. In 2011/2012 it won a number of awards and I presume the owners then who still own it were managing it and spending time there..They now live in Colombe and visit sporadically and leave... More 

Helpful?
2 Thank robertettinger
Karen W, Co-Founder/Director Operations at Brook Boutique Hotel & Spa, responded to this review

Robert Ettinger, I heard from my staff, that upon your arrival, you asked for me by name and demanded to know where I was and were put out when told I was not currently at the hotel. The thing I'm going to say about your abysmal review is, don't 'presume' anything, because, you just don't know. Therefore instead of making... More 

lancs England
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed March 25, 2016

We stayed 2 nights at the brook and loved every minute our villa was amazing, with a small private garden and plunge pool, the restaurant was lovely, although the food could have been hotter, the main pool area was sublime, we were given a phone to call for food and drinks and had the place to ourselves most of the... More 

Helpful?
Thank wendym21
Karen W, Co-owner/Director Operations at Brook Boutique Hotel & Spa, responded to this review

Dear Wendy M, Thank you for such a lovely review of your visit to Brook. Your positivity about your time with us is much appreciated by our wonderful staff, it is their joy to see happy guests. When you return, you must do the estate walk, to see all the different fruit, nuts and vegetables growing, when you can pick... More 

London, England, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed March 20, 2016

We stayed here for 2 nights (22nd/23rd Feb) as part of a two week trip around Sri Lanka. We decided to treat ourselves mid-way through the trip by booking Brook Boutique, which was at least double the price of everywhere else we stayed. We were eagerly anticipating our stay having read some great reviews, however sadly we were, overall, left... More 

Helpful?
1 Thank Brett M
Karen W, Co-owner/Director Operations at Brook Boutique Hotel & Spa, responded to this review

Dear Brett M, Thank you for your review. I must say, I'm disappointed by your rating which could have been so much better if you'd talked to the manager about your concerns, who would have had a chance to make your stay more comfortable and explained certain facts. I totally agree that our Manager and staff are warm and welcoming,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Room Service
  • Free Parking
Official Description (provided by the hotel)
World Luxury Hotel Award winner 2012 for the best Luxury country Hotel,Melsiripura-hub to many Cultural Heritage sites-on 80 acre fruit-growing estate.(Close to Dambulla) 4 Superior rooms,3 Luxury Garden Chalets,2 Bedroom Luxury Villa, Flat screen satellite TV-DVD-Internet. In room T/Coffee- 300 thread-count bed-linen/Pillow Menu, AC/fans, safes, minibar, hairdryer, iron, robes. Designer bathrooms-state of art body-showers. Chalets with secluded gardens-Jacuzzi or plunge pool,Magnificent hilltop swimming pool. Brook running through estate with natural pool, Spa, Ala carte and Fine Dining. Underground Wine-cellar, bar, lounge with variety of board-games. Designer Jewelry shop-Book/DVD Libraries. Child policy 7+ Ideal for bird-watching and relaxing.Day tours recommended from the hotel are: Dambulla, Sigiriya, Kandy,Na Uyana, Arankelle, Rideegama, Matale.Approx 2.5 Hrs Drive from Airport. Closest Luxury Boutique Hotel (Cultural Triangle Hotels) to the Airport/ Colombo. ... more   less 

Additional Information about Brook Boutique Hotel & Spa

Address: Madahapola Road, Alipallama, Melsiripura, Sri Lanka
Location: Sri Lanka > North Western Province > Melsiripura
Price Range: $116 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Brook Boutique Hotel & Spa 3.5*
Number of rooms: 10
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Also Known As:
Brook Boutique Hotel Melsiripura
Brook Boutique Hotel And Spa
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