I gave this hotel five stars for four reasons: administrative help and communication (Murshid, front office executive and Rathish front office supervisor); location and cleanliness; foods, cantina, dining and restaurant staff and chef's cuisine options;; no irritations such as stray dogs, but excellent spa treatment and soft sandy beaches, pool, volleyball, game center and gym! Thank you for an amazing holiday and vist.
I was travelling in Sri Lanka and this hotel was by far the BEST I've been to. The room was huge and so nice, the pool amazing, the staff perfect and dont get me started on the spa where I've indulged myself 2 marvelous head to toe massages. I wish I stayed the whole trip in this hotel since I loved it so much.
Amaya Beach in Passikudah was great for snorkeling and chillin ;-) We got great drinks and enjoyed the grat service from the bar-stuff Agith, Darshan and Madhushan - thank you so much for everything! We had a very good time :-) Julia, Angelika, Markus, Sebastian
We have to experience one of the most amazing spa massages. simply the whole resort is a place where all the positive energy surrounds the place. I would also like to thank Mr.Murshid and staffs for making all the possible arrangements to make us comfortable and happy with great hospitality. All the staff were amazing. Thank you from the bottom of my heart for this memorable experience
Note: We went to Sri Lanka May 2022 at the heat of protest and fuel shortage – and despite US Consulate recommendation to avoid Sri Lanka, we did our own investigations and decided to go and felt safer in SL during protests then we did in the US, so you should not hesitate to go. We even viewed a couple protests which were orderly and very civil. Go to SL now as it is not crowded and they really rely on tourism so service will be even better. Very nice resort. Amazing long lobby with very elegant architecture with nice art. Room was very spacious and had very modern fixtures and décor. Housekeeping did an amazing job surprising us with bed decoration with folded towel swans and hearts made of fresh flower petals for our anniversary celebration. All staff wore face masks at all times, even the ground crew. Food was very good both in selection, taste and freshness. Especially liked the soups and deserts along with the many cook to order options. Dining area very spacious and offered great views. Our server Shakela took great care of us each meal. However the highlight of our stay was the Masseuses Jeyamala and Rajivini. The price of massage was very fair (even cheaper than outside shops) and the facility was 1st class, with changing room, showers, robes, lockers and most important of all the BEST massage we had during our stay in SL!…
We were here for a wedding and it was beautiful! The staff was very friendly and helpful. We were very comfortable. The service was fantastic. They did our laundry very fast. The beach was right there and there were lots of options for excursions. I would definitely recommend to others.
Staff is always attentive. Even though there was a big wedding function during our stay period, they made sure to attend other guests needs with no hesitation. They switched off sounds by 11.30pm too. Recommend to stay. Use coral shoes for safety when having a sea bath.
We conducted Mehindhi and Wedding Reception functions at Amaya beach Resort on May 31st and June 1, 2022. Most of our visitors around 50 participants are from USA, Canada and Australia. More than 30 rooms were occupied by us at the resort. Amaya Beach Resort, Pasikuda Reception team are - murshid,Rathish, Thasneem, kushan, Ishara, Thayalan, reynold, Sangeethan, Ratheeshkanth with Melanie Bennett Reception Manager gave us enormous support in conducting these wedding function in a grand way. Our wedding planner coordinated with Amaya team in an excellent professional manner to build Marquee for reception function and Outside Bars and Mehindhi station in a colorful way. All the foreign visitors enjoyed the hospitality provided by the above mentioned Amaya staff during our stay. I am sure all the foreign visitors were praising the Amaya staff members in supporting this wedding event. As a wedding host, I am writing this honest review Murugathasan Murugesu Daughter Dr. KAJENE Murugathasan’s Wedding at Amaya beach Resort, Pasikuda, SriLanka…
Private parties everyday, weddings everyday. This hotel not for relax! No one cares about your privacy, very crowded place. Staff not react to anything. Chaos and building. Strongly not recommend 👎👎👎
Amaya, from the start till my departure satisfaction was average except F&B, the lady on reception was professional. Customer service of bar staff was not even average. Very disappointed. You have to sit and wait at least half an hour, no service ethics. Service and standards are pathetic. You would have to retrain most of your staff on service & standards to a level of a star class hotel. Housekeeping I would like to give my humble regards for your best cleaning standards on all nights. But Chinthaka the asset of Amaya, you made our four night stay worthwhile, every moment his standards and professionalism were impeccable. He looked after us in his best ethics. The reason for my five star rating was only because of his great standards and warm friendliness, you nailed F&B on our stay. All Chef’s thanks for good Sri Lankan buffet.…
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